IT Managed Services
$10,000 to $49,999
June - Aug. 2017

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"As far as the quality of work, it was nicely done."

May 28, 2020

Owner, IT Company

Anonymous

Other industries
San Jose, California
1-10 Employees
Phone Interview
Verified

A technology company hired Computer Experts Corp. to set up their complete network, which included routers, a firewall, WiFi, and other technologies.

Their experienced team performed well, meeting expectations. Computer Experts Corp.'s team is full of educated, professional, and hardworking engineers. Their positive attitude is also noteworthy.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a billing management company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Computer Experts Corp.?

We needed to set up our networks entirely from scratch.

SOLUTION

What was the scope of their involvement?

Computer Experts Corp. built our complete network through setting up our Internet, router, computers, printers, firewalls, and our special program. Some of them work through WiFi, and others through LAN connectivity.

What is the team composition?

I spoke to Fred (Business Development Manager).

How did you come to work with Computer Experts Corp.?

The team had nice reviews and high ratings. We also spoke to some of our clients that used their services, and they said that they were the best to choose.

How much have you invested with them?

It depended on the project. I believe we spent a little more than $10,000.

What is the status of this engagement?

I believe our engagement started in June 2017, and we finished working together in August 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were very satisfied with their performance. Computer Experts Corp. did a beautiful job. As far as the quality of work, it was nicely done. They’ve been in business for over 30 years, so they have to be doing something right.

How did Computer Experts Corp. perform from a project management standpoint?

The team is full of educated and professional engineers.

What did you find most impressive about them?

Their knowledge and experience are excellent. Everyone has a positive attitude. If clients want something good, they’re going to have to pay the price.

Are there any areas they could improve?

They did everything I expected them to do.

Do you have any advice for potential customers?

The team researched how the software was going to work within the network before putting it in place. A lot of companies don’t do this.

RATINGS

5.0

"I'll recommend them to anybody."

Computer Experts Corp.

50

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