Codment

BACKGROUND

Please describe your company and your position there.

We are an animation production company, headquarters in USA, we create animated videos for business and individuals around the globe. I'm currently working as the assistant manager of marketing there.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codment, and what were your goals?

We hired Codment to work on our website. Our goal was to design and develop a completely new website that showcased our brand's creativity to our customers and at the same time should provide an excellent customer experience.

SOLUTION

How did you select this vendor and what were the deciding factors?

We hired Codment after carefully evaluating their pricing, ratings and the feedbacks of their customers. The deciding factor was our first meeting with them. In our first meeting they didn't acted as a salesman but rather as a consultant and guided us about what was good for our business.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project started with our first meeting in which we discussed about our goals and what we wanted to accomplish with our website. They consulted us regarding the design and how to make it much better. After a long discussion, their team got to work. First, they designed a sitemap and wireframe, once it was approved they started working on UI Design. After that they worked on the development of the website and once everything was finalized they hosted our website.

How many people from the vendor's team worked with you, and what were their positions?

We directly worked with the project manager along with him we talked to their website consultant, a designer and 3 developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the launch of the site, we have witnessed an exponential amount of growth in our business throughout the world. Codment helped us go global and target a larger audience.

Describe their project management style, including communication tools and timeliness.

We had weekly stand-ups with their project manager and development team. On completion of each step we use to have a detailed online meeting in which we use to evaluate the work and give approvals or revisions.

What did you find most impressive or unique about this company?

What I found most unique about the company was the fact that they were not pushing their services on us. Rather they acted as consultants and guided us with what was best for us.

Are there any areas for improvement or something they could have done differently?

I don't think so we are satisfied with the services we received.

BACKGROUND

Please describe your company and position.

I am the Farm Owner/Manger of Healthfully Farm

Describe what your company does in a single sentence.

We are a farm that offers high quality farm products through our website.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codment to accomplish?

• Improve the checkout experience by offering customers a Flat Rate option integrated into the website checkout.

SOLUTION

How did you find Codment?

Referral

Why did you select Codment over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Codment were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Project involved adding a Flat Rate option to customers during checkout. They helped me code each item we sell to determine which ones and how many would fit in a Flat Rate Box.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I was happy with the work. We went live with the changes and everything is working very well. We have received several orders using the Flat Rate option that was integrated.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Codment delivered everything in a timely manner. I expected the project to take longer but they were always on top of delivering and moving the project forward.

What was your primary form of communication with Codment?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They did quality, honest work for us at a reasonable price.

Are there any areas for improvement or something Codment could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Business development executive of a marketing agency 

Describe what your company does in a single sentence.

It's a marketing agency 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codment to accomplish?

• We hired Codment to develop a new website for our company. Our main objective was to create a modern, user-friendly site that effectively represents our brand and improves our online presence. Additionally, we wanted the site to be optimized for search engines and mobile devices to enhance user experience and reach.

SOLUTION

How did you find Codment?

Other

Why did you select Codment over others?

Other

How many teammates from Codment were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Codment was responsible for the entire website development process, from initial concept to final deployment. The scope of work included:

• Designing a responsive and visually appealing user interface
• Developing custom functionalities tailored to our business needs
• Ensuring the site is fully optimized for mobile devices
• Conducting thorough testing and quality assurance to ensure a seamless user experience

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website has significantly improved our online presence. Some measurable outcomes include:

• A 32% increase in website traffic within the first three months
• Improved user engagement, with a 25% increase in average session duration
• Enhanced mobile usability, resulting in a 40% increase in mobile traffic
• Positive feedback from clients and partners about the website’s design and functionality

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Codment's project management was exceptional. They delivered all items on time and kept us informed throughout the process with regular updates and meetings. They were very responsive to our needs, addressing any concerns promptly and effectively. Their ability to manage the production phase smoothly ensured that the project stayed on track.

What was your primary form of communication with Codment?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about Codment was their reliability and professionalism. From the start, we felt confident in their ability to deliver a high-quality product. Their attention to detail and commitment to excellence set them apart from other companies we've worked with. Additionally, their willingness to go the extra mile to ensure our satisfaction was truly unique.

Are there any areas for improvement or something Codment could have done differently?

While we were extremely satisfied with Codment's work, one area for improvement could be their post-launch support. Although they were always available when we reached out, a more proactive follow-up after the launch would have been appreciated to ensure everything was running smoothly.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of an advertising & marketing company

Describe what your company does in a single sentence.

We are a full-purpose creative agency assisting our clients in product innovation, marketing, and selling. We innovate basic products into a complete experience that users want.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codment to accomplish?

• Optimized Customer Journey
• Modern and Clean Design
• Website UiUX Creation

SOLUTION

How did you find Codment?

Referral

Why did you select Codment over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

In order to enhance the customer satisfaction and experience on our website and stay competitive in the digital landscape we hired Codment to redesign and develop UIUX for our website. The current website UIUX had fallen behind the industry standards, it was way too crowded and didn't explain our services to first-time users. 

The objective of this project was to receive a design that enhances our user experience, streamlines the customer journey, and reflected our brand's identity. The key deliverables for this project included: 

• Competitor Analysis 
• Customer Research 
• UIUX Design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It is difficult to measure KPIs for UIUX success as we haven't put it on development. However, we have done a small focus group within our company to check the overall experience of the design and we have received overwhelmingly positive responses from our co-workers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Overall they were punctual with their timelines. All the revisions were delivered in a timely manner as per our needs. Overall, they were pretty considerate of our project's needs and goals and delivered accordingly.

What was your primary form of communication with Codment?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their research team did a great job of understanding the needs of our customers, what our competitors were doing and how can we do better than them. The initial research work presented by Codment impressed us a lot.

Are there any areas for improvement or something Codment could have done differently?

Overall the experience was amazing there is nothing I can think of that they can improve, maybe we would find some room of improvement for them in development phase of the project.

BACKGROUND

Please describe your company and your position there.

I am the Co-Founder of a pet company that is a one-stop shop for all your pet needs. Our goal is to offer our clients top-notch and trustworthy dog grooming, walking, breeding, and sitting services. Other than that, we have a vast collection of dog foods and treats, accessories, bedding, apparel, cleansing, and much more to fulfill all your dog’s needs. All of the products can be easily ordered and delivered to your doorstep. We offer pet essentials and dog grooming services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codment?

We wanted a platform to cater to the needs of pets and their owners. We understand that it sometimes becomes tough for dog owners with busy work schedules to offer their pets the care and attention they deserve. Besides, finding a reliable dog walker is no easy chore. Thus, driven by our love for dogs, we hired Codment to develop an all-in-one platform for dog grooming, dog walking, dog breeding, dog sitting, and dog products. Our goal was simple – to make life easy for dog owners and their beloved pets.

SOLUTION

How did you select this vendor?

We saw their post on LinkedIn where they were talking about website benefits. We reached out to them discussed our idea and knew that they have what it takes to pull it off!

Describe the project in detail and walk through the stages of the project.

The team understood what kind of design we wanted i.e. minimalistic and user-friendly. They discussed every detail with us and started wireframing. They also worked to streamline the user journey. After two weeks, they completely instilled both our idea and requirements into the final version.

How many resources from the vendor's team worked with you, and what were their positions?

The team directly worked with the designers and the account manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The pet platform created is easy to navigate, and everything from the pricing of goods to the availability of services is upfront. It won’t be wrong to say that our project is a success as it allows clients to reach out to us quickly and get exceptional services only with a few clicks.

How effective was the workflow between your team and theirs?

The team was very communicative. We had meetings every alternative day. We have received a lot of help from Codment in terms of consulting and assistance. Their project manager was very organized, and he built a very good relationship with our team; he was definitely a bridge builder.

What did you find most impressive or unique about this company?

Their design skills were amazing. They knew everything about how to execute our idea into a website. Since this was our first mobile app, they were also patient and willing to walk us through the process while we were learning.

Are there any areas for improvement or something they could have done differently?

Can't think of anything that could've been done different.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a digital fitness platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codment, and what were your goals?

We wanted a mobile app that can give on demand access to hundreds of killer workouts and structured training plans – all led by world-class trainers.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for vendors with excellent expertise in app development. Later found this one, reached out to them and made a deal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a series of meetings to discuss our scope and vision. We provided with the wireframes and designs, and were able to incorporate it into our project in the best way possible.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager was our main source of communication. Plus, there were two front and backend developers behind the scenes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within 3 months, we launched our iOS app, we saw over 500 downloads with 4.9 ratings. We have seen a tremendous boost and people have appreciated on how easy it is to use.

Describe their project management style, including communication tools and timeliness.

The project manager was our main source of communication via emails and phone calls. Everything was understood by them, and the deliveries were amazing.

What did you find most impressive or unique about this company?

Their development skills were above and beyond. Since this was our first app, they made sure to walk us through and were very patient with us.

Are there any areas for improvement or something they could have done differently?

There were things I wanted to know more than they liked.

BACKGROUND

Please describe your company and your position there.

I am the owner of an importing company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codment, and what were your goals?

We think global and our goal was to expand our company and go beyond the borders of North America. We wanted a website where we can welcome business collaboration with food suppliers and supermarkets in Europe, Australia, and all other regions and countries in the world.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for web developers and found this company on Social Media, contacted them and they were good to go.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had meetings to discuss our goals and visions, they were able to comprehend all things, and hence started working for wireframes for our site. After few changes, the team designed and developed an informational site for us.

How many people from the vendor's team worked with you, and what were their positions?

They were two developers along with one designer and the project manager himself.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the site, we were able to execute business collaborations outside North America and hence were able to expand our business.

Describe their project management style, including communication tools and timeliness.

We had digital meetings every other day with the manager who further communicated with the developers and team.

What did you find most impressive or unique about this company?

Codment had done such a great job that I couldn't imagine working with another software vendor at this point. They’ve been able to propel the development forward with their positive energy and the final delivery was worth it.

Are there any areas for improvement or something they could have done differently?

There were sometimes things that I had to follow up on more than I liked.

BACKGROUND

Please describe your company and your position there.

Co Founder of a Marketing Agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codment?

We wanted a modern app which is user friendly, and with a smooth navigation.

SOLUTION

How did you select Codment?

We looked for UX/UI designers, found them, contacted them and was impressed.

Describe the project in detail and walk through the stages of the project.

The team conducted intensive research on our competitors to gather relevant information. They broke down the areas of how user friendly the app could be. They also worked to streamline the user journey. After that, they incorporated our feedback and findings into the final version.

How many resources from the Codment team worked with you, and what were their positions?

We were directly in contact with their two designers and their project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are pleased with the final delivery. Their work reflects the vision we had at first, helping us create a user friendly, and easy-to-navigate mobile app.

How effective was the workflow between your team and theirs?

They were very easy to communicate with. We also found them to be persistent and diligent.

What did you find most impressive or unique about this company?

Their UI/UX skills were above and beyond.

Are there any areas for improvement or something they could have done differently?

Reports on every minor change could be useful.

BACKGROUND

Please describe your company and your position there.

Food Blogger and Recipe Developer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codment, and what were your goals?

I wanted a site for a collection of every recipe and cooking hack I have ever come up with.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched online for web design and development companies and found this vendor. Was impressed by this company and their quality of work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The website was supposed to be a reflection of what I usually looked for on the internet when searching for recipes. Just ingredients and recipes. No excessive scrolling.

How many people from the vendor's team worked with you, and what were their positions?

There were 3 developers and 2 designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The result exceeded my expectations – no elaborate preambles, no bombardment of erroneous details.

Describe their project management style, including communication tools and timeliness.

We communicated with their project manager on daily basis who further briefed the team.

What did you find most impressive or unique about this company?

They not only satisfied my requirements but went above and beyond.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

Managing Director, Media Production Company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codment, and what were your goals?

Our website was created over 5 years ago and had become outdated. We hired this team to redesign a WordPress site for us. Doing such, we were expecting to increase traffic substantially by the end of the year.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for online web developers in our area and shortlisted 5. We ended up choosing this company based on their excellent design skills.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss our goals and expectations. The team delivered mock-ups and wireframes for our site. After a few variations, the team designed and developed an informational WordPress site.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main point of contact throughout the development process. There were two developers and designers working behind the scenes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our website, we saw a 70% increase in traffic, and our leads doubled over time. Clients love the overall design, as they now have a better understanding of our services.

Describe their project management style, including communication tools and timeliness.

We communicated every alternative day with their project manager who communicated with the rest of the team. If something was causing a delay, they let us know ahead of time so that we could prepare.

What did you find most impressive or unique about this company?

They have quality engineering, great communication, and are very committed to the project.

Are there any areas for improvement or something they could have done differently?

There were none.