Codilar Technologies

BACKGROUND

Please describe your company and your position there.

I was the CTO of a venture funded foodtech/Cloud Kitchen startup in Bangalore, leading a team of 15.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codilar Technologies?

Magento consulting, development of storefront, system stabilization, tuning, and scalability.

What were your goals for this project?

To provide a better customer experience - a - Redesign the experience from the ground up so customers can find and order with ease b - Improve system stability and scalability as we were growing more than 10-20% a week c - To most efficiently utilize limited available resources and ship products faster

SOLUTION

How did you select this vendor?

We found Codilar through a referral from another CTO. When we spoke to them, they not just had the required technical expertise but dived deep to understand the customer pain points and the problems we were trying to solve. They also took several parts of the problem statements which were vague and provided structure and clarity over several interviews. This further improved the confidence and we ended up selecting them for our engagement.

Describe the project in detail.

We had couple of projects running in parallel. The main project was an end-to-end UX/UI revamp. But, simultaneously another team was working on system stability and scalability project that lasted a quarter.

What was the team composition?

1 PM was coordinating work with 6 developers split across the two projects, with shared QA and UAT responsibilities.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We significantly improved our CVR (over 200%), retention and improved our CAC overall after the launch of the project. Improved system stability improved our NPS scores by 30%.

How effective was the workflow between your team and theirs?

Satisfactory and diligent

What did you find most impressive about this company?

Their communication and understanding were incredible. They really focus on the end result

Are there any areas for improvement?

Continue improving structured project management and communication.

BACKGROUND

Introduce your business and what you do there.

I’m the director of technology and marketing at Concept Controls. We’re a B2B distributor of safety instrumentation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codilar Technologies?

We had a special need for building a B2B portal. It was a slightly complex implementation, and we needed specific design elements and a certain level of expertise. We’d been through a couple of other development partners that were disastrous, so we were trying to find the right partner. We found Codilar Technologies, and they were a great fit from the start.

SOLUTION

What was the scope of their involvement?

Codilar Technologies collaborated with us on the design component. They helped us design the category pages and did a full implementation of the designs for all of the pages that are used across our site. It was all Magento development. They even did a phased-in approach to getting the current version of our site up and running. We’ve officially made them our partner of record for all of our Magento development.

What is the team composition?

I’ve worked with four people.

How did you come to work with Codilar Technologies?

We found them on Fiverr. We quickly realized that the scope of what Fiverr could do was not the right avenue for the project. We started talking with Codilar Technologies directly because they demonstrated some good knowledge. I met the owner of the company virtually and had a really good conversation. We decided to give the partnership a try and see what we could make of it. 

How much have you invested with them?

The initial project cost $7,000–$8,000.

What is the status of this engagement?

Our work together began in July 2018, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re very detail-oriented. They ask a lot of questions, which is a good thing, especially when you’re in the initial phase. They’re very transparent with the development process; when they lay out a timeline and project scope, they stick to it quite well but also provide some flexibility to weave in and out of the scope. If anything goes too far, they’ll stop, let us know, and suggest revisiting it. I value that a lot; I don’t want somebody who says 'yes' to everything and then struggles with it. They were very open to what they should and should not do in the particular phases. I found that very helpful.

How did Codilar Technologies perform from a project management standpoint?

Project management was excellent. They were organized and kept everything on track. It was easy to follow. We communicated via email and Skype calls. At every project milestone, we had big conference calls to go over and demo the milestones.

What did you find most impressive about them?

Their openness and flexibility set them apart. As a merchant, you have ideas and try to articulate them, but you don’t always know how to execute them. They’re very good at interpreting our requirements and then relaying them back to us so that we can understand what is actually possible and what will require more work than we actually thought, and then refine our deployment strategy.

Are there any areas they could improve?

The language barrier can be a bit of a struggle for both sides, whether it’s written or verbal. However, with enough patience and understanding, it all comes together. The longer you work together, the less of a barrier that is. 

Any advice for potential customers?

Do your best to have your list of requirements and try to group them into ‘wants’ and ‘needs.’ Regardless of who you’re engaging, have that plan together first; if you go in blind, you’re pretty much setting yourself up for failure, as you’ll have unrealistic expectations from the beginning.

BACKGROUND

Please describe your company and your position there.

Glowship is a a first-of-its kind online marketplace for home utility solutions & I'm the Founder & CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codilar Technologies ?

We hired Codilar to completely manage & revamp our marketplace platform

What were your goals for this project?

We needed a team that understood the Magento platform inside-out to be able to customize it & build tools on top of it in line with our requirements

SOLUTION

How did you select this vendor?

I was introduced to Hashid, the founder of Codilar through a mutual friend. In the process of evaluating several vendors, we realized that Hashid & his team, were first & foremost extremely competent & were very quickly able to turnaround with short demos/validations for the type of features we were looking to build. The professionalism displayed by them throughout the process convinced us to award the project to them & our association continues to this date

Describe the project and the services they provided in detail.

Codilar completely manages both the front-end & back-end development for our platform. As part of our business, we have built several sizing/selection/recommendation tools & have also built technology integration tools to sync our platform with our mobile app etc. Codilar provides us end-to-end management & support for all our technology needs.

What was the team composition?

Codilar has dedicated a project manager, solution architect for our project & provides other resources such as UI/UX designers to us as per requirement.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have built a scalable technology platform for solar & utility solutions equipped with comprehensive product/sizing/selection interactive tools thanks to Codilar support in leading all technology development for us.

How was project management arranged and how effective was it?

Codilar has been extremely professional in their approach & sensitive to requirements/deadlines from our side. The entire team is also extremely flexible in their approach to cater to unexpected / immediate requirements from us. Updates have been timely, development mostly on-schedule & the usage of tools such as github, flock etc. has ensured that we are able to clarify/resolve many issues in real-time

What did you find most impressive about this company?

Their expertise in Magento; willingness to share & advise us on things we could do better based on their experience from several other projects; flexibility shown by the team to ensure on-time delivery

Are there any areas for improvement?

Can't think of anything at this point, we have been very satisfied.

BACKGROUND

Please describe your company and your position there.

We are a Designer Women’s Wear Brand. Founded in 2017, we operate from Bangalore, India. I am the Creative Design Head and Director Of the company "Daddys Girl Studio Private Limited"

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codilar Technologies ?

We had a Serious Problem with our official website not working properly. Checkout page was not working. Our sales stopped which was worsened further when we were unable to log in to our store Admin panel. They even shifted our website from HTTP to HTTPS (earlier our website was on htttp)

What were your goals for this project?

Store admin Panel shall be accessible Shift from HTTP (unsecured) to HTTPS (secured) Add to cart and checkout Page should run Smoothly

SOLUTION

How did you select this vendor?

They were recommended to us by one of my Business Associates. There were 10 other possible vendors but most of them were disqualified due to inexperience or time or estimated total cost. Because the project was such a high priority, it was essential to choose a result driven partner who was equally committed to reliable customer support

Describe the project and the services they provided in detail.

They Solved our Store admin Log in issue . Earlier we were unable to log in to our admin panel as a result our all store operations stopped. They Fixed our SSL issue. Previously our whole website was developed on http. They did all the necessary changes and changed http to https. Our add to cart function on the official page was not working they even solved that

What was the team composition?

We had a stable Project Manager who was our direct and permanent point of contact. The Project team had 4-5 People.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Project completion was a major achievement for our Directors and Investors, since a major part of our sales depends on our online store. In fact, we are giving them another project for upgrading our online theme to Magento2. Now we are ready to launch our business online.

How was project management arranged and how effective was it?

Compared to other Vendors (previous vendors), Project management was very impressive. Their team regularly complied with deadlines and always communicated delays well ahead. In fact the co-founder of the company MR.Mahaveer Devabalan took his time out and looked over our project personally when I requested him to give some suggestion on some issues even when it could have been handled by his team.

What did you find most impressive about this company?

Clients have direct access to both project manager and the wider team behind them. Solution to the issues were delivered on time, making time and money both worthy. They kept lines of communication completely open making the communication of technical things easy.

Are there any areas for improvement?

In our case we didn't found any loop holes. Our experience was very good.

BACKGROUND

Please describe your company and your position there.

Dave.AI - Artificial Intelligence platform for Sales Augmentation. CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codilar Technologies ?

Build a recommendation plugin for Magento

What were your goals for this project?

Launch a plugin for AI-powered recommendations for Magento websites.

SOLUTION

How did you select this vendor?

Based on recommendation from one of our existing partners, who had leveraged Codilar's services

Describe the project and the services they provided in detail.

1. Solution Understanding & Scoping for Plugin development
2. Configuration of Dave.AI platform to adapt to Magento
3. Creation of a Magento Module for Dave.AI
4. Testing and QA Setup and Install the plugin
5. Support for Magento platform-related queries from users.

What was the team composition?

Senior Magento Certified Developer, Junior PHP Developer, Database administrator, Java developer

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Build and launch an extension for Magento, thus creating a new channel of revenue for us. 

How was project management arranged and how effective was it?

Codilar has a very structured project management process, from scoping to project implementation that includes regular reviews, proactive updates, and ensuring relevant stakeholders are available in case of dependencies.

What did you find most impressive about this company?

Professional Approach toward achieving project goals. Proactive suggestions to improve/correct the scope for optimal results.

Are there any areas for improvement?

Nothing specific

BACKGROUND

Please describe your company and your position there.

Owned and Managed by Laniakea Trade- prominent wholesale and retail company in the Maldives. Eat.mv is the online grocery supermarket which is changing the way Maldivians do grocery shopping forever. From groceries to fresh fruits and vegetables, fresh meat and beverages, we deliver it all to your doorstep, quickly and reliably. Just select and throw what you want into a virtual basket to enjoy convenient and hassle-free shopping and doorstep delivery.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codilar Technologies?

To build and deliver the first and only E-Grocery supermarket in the Maldives.

What were your goals for this project?

While we wanted to venture and be the ultimate solution for groceries, we were a bit sketchy on the schematics of such a project. Codilar had the experience we were looking for and presented us with a brilliant scope that we were very happy with. Their presentation included how we could jump-start E-groceries in the Maldives.

SOLUTION

How did you select this vendor?

While as a team, we did have knowledge of Magento our tech team lacked the experience of going into such a big project. We visited Bangalore scouting some of the most experienced firms in the city. We were deeply impressed by their portfolio as well as Ms Shambavi who was overall in-charge of us as a client. It was a no brainer for myself as the CEO as well as our Tech Team.

Describe the project and the services they provided in detail.

We showed them our vision and we asked them to construct and engineer an E-grocery supermarket beginning from zero. We were given a scope of work, the number of hours and what sort of experienced were to be used. Once agreed, a very solid timeline was given. Both sides arranged meetings on a regular basis and come up with a brilliant result that has given us EAT.MV

What was the team composition?

While Shambavi was a big reason why we went with Codilar, She was the one who arranged the brilliant team for us. Our project manager was Mr. Shrinidhi, along with two coders, one tester and so on. I personally deal with Shrinidhi on a daily basis alongside the brilliant coder Shanthanu.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our vision of Eat.mv was delivered in style. While I handled the stress of a deadline to our board alongside the Codilar team, it was a major accomplishment for us to and launch such a platform in the Maldives. Such a project is the reason why we work with them to this day. While it was a speedy development process, our manpower has reduced overtime and we are able to do this on a daily basis due to this platform while spearheading the E-grocery business in the Maldives.

How was project management arranged and how effective was it?

Project Management was the Key here. Shrinidhi!! Shrinidhi!! Shrinidhi!! They were all over the deadlines and communication was splendid. He always made sure the process was smooth. He was the heart of the entire project. Kudos!

What did you find most impressive about this company?

Communication was key. There are times when I sent out my first text to their team while my last text was to them as well. Together we made this project our life. Few key people made it seem like we were working with a team of 10 and there is nothing more impressive than delivering a project on time and exceeding clients' expectations.

Are there any areas for improvement?

Very Little to improve! But this goes out to the top-level management! No matter if it’s the project lead or Business head. Keep them till a project could be closed at any cost! Picking up the slack for someone else could be a bit bothersome. Anyhow they have shown splendid professionalism!

BACKGROUND

Introduce your business and what you do there.

BrandLorry is a B2B startup that provides a platform where our customers can buy products. The platform is used for employee engagement within the company. We are a small team and Codilar Technologies is our technology partner for anything on the platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codilar Technologies?

Our platform needed to be built from scratch. I had worked with other non-Magento developers. I was actively looking for somebody in Bangalore who was experienced in Magento and had a team to support them.

SOLUTION

What was the scope of their involvement?

I had developed a basic platform and wasn’t happy with the partner I had before hiring Codilar. Codilar took over building the platform and are still supporting it while it is running in some of the companies.

They ran a complete analysis of the entire backend to identify mistakes and gaps. We started from there. They did the development and the design for the entire frontend of the Magento store. I chose a specific team and suggested some changes. They gave their own feedback while designing the website.

The platform still has basic features. The next big development is the optimization of my invoicing system. The one currently online with the Magento platform is no longer applicable, since doesn't create invoices.

Right now, my website is live. They support it and make sure there are no issues on the site. If any changes need to be made on the server level, their team handles them efficiently. Whenever I need enhancements on the payment gateway, the server, or the frontend, I always go back to them and receive a good estimate that I can afford.

What is the team composition?

My point of contact is an account manager. She generally sends all my work to the tech team. Sometimes I speak directly with them if we think that a gap is coming. We have another backup person for account management.

How did you come to work with Codilar Technologies?

I came across 3-4 Magento experts in a Google search, spoke with each of them, and searched for their past customers. Codilar Technologies was the most convenient to talk to and was open to exploring the business with me. I was at a very early stage and didn’t have a single customer.

Although he knew that he might not get much business from me, he found my idea unique and was open to exploration. He wanted to be a partner and see where it went.

How much have you invested with them?

$3,000.

What is the status of this engagement?

We started working together in March 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

None of my customers have ever had an issue with the site’s usability, responsiveness, or accessibility. We spent a long time testing the website, which paid off. We’ve never had any complaints about its frontend.

How did Codilar Technologies perform from a project management standpoint?

I’m very happy with them. The account manager is very efficient; she understands me and the challenges that my company faces. I’m very happy.

The biggest thing that I continually appreciate about Codilar is their brilliant account management team. I don’t have to talk to techies every day. From past experience, I know it’s a challenge when the business and tech side start to interact because they have their own priorities. The account management team understands me, and I feel like they’re on my side.

We communicate through email and WhatsApp. If they need greater detail, we get on the phone and discuss it.

What did you find most impressive about them?

I’ve tried this before and closed the business because I didn’t have the right tech partner. They wouldn’t stick with me through the early startup stages.

With Codilar, I don’t need to worry about closing because they’re very flexible and willing to wait for my company to grow. I always make sure that I’m billed for every minute I use. Sometimes I don’t even look at what they’re charging me because I trust them. From top to bottom, Codilar offers the trust that any partnership needs.

Are there any areas they could improve?

I just launched my product for the long term in a multi-national company, and I haven’t had any issues or complaints. I’m happy with the support they’ve given me over the last few months. They survive and continue their partnership with me no matter the market conditions.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a jewelry manufacturing and retail company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codilar Technologies?

We wanted to establish a Magento e-commerce platform and needed outside help.

SOLUTION

What was the scope of their involvement?

My husband and I designed the architecture of the website. We provided wireframes to Codilar and they’d send us back suggestions. They were mostly involved in developing the platform’s functionalities like product sorting, price, and a return and refund module. Additional features include push notifications, SMS and text messaging, auto-confirmations, and data management. The website launched and they perform ongoing maintenance. To maximize website traffic, they send a list bugs on a weekly basis and address them. Further improvements are developed as needed.

What is the team composition?

We worked directly with a five-person team. 2–3 people filled project management roles and the rest were developers. In total, they have a 25–30 person team dedicated to building on Magento.

How did you come to work with Codilar Technologies?

I had meetings with about six vendors I found online. Codilar was the most responsive and they quickly understood the project, so we moved forward with them.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

The platform development took place from November–December 2016. The maintenance and support work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The new site is easy to navigate and use. As a result, people spend a significant amount of time browsing our products.

How did Codilar Technologies perform from a project management standpoint?

Codilar is very dynamic and they really care how well we perform. They proactively suggest improvements and update us on industry trends. We used Trello but emailed more frequently as that’s my preference. If there was an urgent requirement, the developers were always available; even on Sundays. They went out of their way to establish a long-term relationship.

What did you find most impressive about them?

They’re extremely responsive and clued into what other e-commerce platforms are doing. Their QA tests identify issues before customers experience them. Proficient in Magento, they offer valuable counsel regarding project scope.

Are there any areas they could improve?

No. I don’t have any recommendations.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of an online booking platform for salons and spas in the United Arab Emirates. Our users can discover salons and book appointments online. On the salon side, we provide a dashboard where vendors can access, check, and cancel bookings.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codilar?

We needed help with all the technology to build our online app.

SOLUTION

What was the scope of their involvement?

They built our website as well as our Android and iOS apps, which are native. Half of the design was our input and half was theirs. They offered their insight on the wireframes we provided and we combined everything in the end.

Because they are primarily experts at Magento development, we used that platform. We had a lot of functionality that normally doesn’t come with Magento, but Codilar built custom APIs. They completely customized the entire platform.

How did you come to work with Codilar?

Through a referral.  

What is the status of this engagement?

We started working together in the beginning of 2016 and the work is ongoing. The website is complete but we haven’t launched the apps yet.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There’s been positive feedback from both the business and the technology sides, but more so from the business side.

How did Codilar perform from a project management standpoint?

Project management is organized and the structure is good. We use Trello and Slack to constantly monitor bugs and be on top of issues. We use email sometimes.

Most of the companies I’ve worked with have one point of contact as the bridge between the technical developers and me, the client. With Codilar, I was initially in communication with a salesperson, but then they connected me to the developer directly once I was comfortable working with them. I’m able to contact the people who are actually doing the coding. I don’t see the value of a team member who merely takes the information and passes it on.

What did you find most impressive about them?

They really put the client first. I’ve worked with a lot of development companies and 8 out of 10 times it’s a bad experience. With Codilar, it’s been absolutely fine because they take care of anything that’s causing an issue.

On the technical side, they’re really great with Magento. If there’s an e-Commerce project, I don’t know of a better company to handle it. In hindsight, Magento was probably not the right platform for what we do, but they are really good at how they handle it. They can truly customize it for any requirement. That was pretty impressive.

Even performance-wise, they’re good. They can pretty much optimize the load times to a minimum. All the customization caused some performance and speed issues, but they took care of it and made it much better.

Are there any areas they could improve?

I don’t really have complaints with them.

BACKGROUND

Please describe your company and your position there.

Lavu Tech Solutions Sdn Bhd is one of the leading Malaysian start-up companies. Myself Srini CEO of the Lavu tech Solutions Sdn bhd.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codilar Technologies?

Telecom e-Commerce Project

What were your goals for this project?

Our client want to increase the number of customers and user-friendly eCommerce platform.

SOLUTION

How did you select this vendor?

One of our friend company used Codilar services earlier and they were happy with Codilar services and they recommended.

Describe the project in detail.

Telecom e-Commerce Project

What was the team composition?

Initial from Documentation until the project live

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Proven record with the expected result.

How effective was the workflow between your team and theirs?

Good and friendly team

What did you find most impressive about this company?

They were a very strong Magento team.

Are there any areas for improvement?

Not applicable