Code Brew Labs

BACKGROUND

Please describe your company and your position there.

I am Manager at Karakoy Gourmet .

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Zafflesoft, and what were your goals?

We are just facing problem since from 2-3 years as we having lot of competitors so as we need so change in our business and later we decide to have an application and online presence in the market. finally we assign this project to team Zafflesoft.

SOLUTION

How did you select this vendor and what were the deciding factors?

So one of my friend suggest me regarding app development companies and we have just taken a look at the google and after having lot of conversation we feel trust and assign this task to them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

So as we get in touch with the salesperson he asked for the requirement like we are looking for all platforms like vendor panel, merchant panel, and admin panel, and we just want android as well as the iOS app.

How many resources from the vendor's team worked with you, and what were their positions?

I am having access to the admin panel and we are having 10 delivery boys they are having a delivery panel and the rest of the customer panel is available at the play store

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

So as we are the first to use this system in our locality we are facing 1 month to have average sales but as we influence the community and spread and aware about the application we find 40 % increase in our business.

Describe their project management style, including communication tools and timeliness.

So as we visited through google we fill get in touch form and then one of the product specialist get in touch with us and know about our requirement there we discuss about pricing and then as the deal get finalized they share proposal and we have done 1st kick off amount so as our project get started. As they project was under Taha and they have best developer and they provide the same app as we are looking for.

What did you find most impressive or unique about this company?

They are having chain like procedure and they work in unique way. They work as per their clients requirements.

Are there any areas for improvement or something they could have done differently?

Yes, They are taking a long process of knowing requirement which took time but as per me that's also important.

BACKGROUND

Please describe your company and your position there.

I am the owner of Adclick Africa, a digital agency in South Africa.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Code Brew Labs, and what were your goals?

We wanted to build a freelance marketplace for the South African market, our goal was to purchase an out-of-the-box white label solution that has worked for other businesses.

SOLUTION

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have reached an agreement to buy their source code, we are now in the handover process, both our teams are in contact to complete this.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sure there is a link for the project.

How did your relationship with the vendor evolve?

Things are now much better with the new project manager, his name is Sanjeev. We are now getting regular updates and status meetings.

Is there anything that the vendor did well or that you would consider a strength?

Their technical skills and understanding of the app industry are great.

Are there any areas for improvement?

They should be always managing their client's expectations, communication should happen regularly.

UPDATED REVIEW

This review was published on July 19, 2021.

Velly Bosega

CEO & Founder, Adclick Africa

Advertising & Marketing

11-50 Employees

Johannesburg, South Africa

Less than $10,000

Jan 2021 - Ongoing

Project summary

A digital agency hired Code Brew Labs to create an e-commerce website. This platform is expected to function as a freelance marketplace that offers an out-of-the-box white label solution for businesses.

Feedback summary

With the amidst of the pandemic, Code Brew Labs isn't able to deliver the platform in a timely manner. The team lacks communication, which has compromised the project workflow. The team has failed to respond to the client's inquiries and concerns, which has negatively impacted the project's success.

BACKGROUND

Please describe your company and your position there.

I am the owner of Adclick Africa, a digital agency in South Africa.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Code Brew Labs, and what were your goals?

We wanted to build a freelance marketplace for the South African market, our goal was to purchase an out-of-the-box white label solution that has worked for other businesses.

SOLUTION

How did you select Code Brew Labs and what were the deciding factors?

We searched online and looked for reviews, this company looked like they have a good reputation in the market. They also seem to have experience working on a similar project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting with their project team after we agreed on deliverables, they sold us a white label web app they had to build in 2017, we agreed to modify the platform to our requirements. The goal was to complete the project in eight weeks, starting in January 2021.

How many people from the Code Brew Labs team worked with you, and what were their positions?

I have worked with three people, their sales lady (Tamana), and their project manager (Amit), later their Head of Project (Sanjeev).

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our web project was supposed to be finished in March 2021, after following up we were told that the COVID situation caused delays, we then both decided to accelerate the project so that it's ready in May 2021, this also didn't work. We are now six months into the project and still have no promise to get our project launched, even after paying over a 4,000 USD deposit.

Describe their project management style, including communication tools and timeliness.

We were promised daily/weekly updates but did not receive this, we would be given feedback only after following up with emails. They always asked us to send them a document with all changes required on the project and would sometimes make one change, after then drag the project for weeks without an update.

What did you find most impressive or unique about this company?

Their sales lady communication and their development capability are based on their past projects.

Are there any areas for improvement or something they could have done differently?

They should have never sold us a project they were not ready to deliver. They should try and be honest to manage client expectations at all times.

Star Ratings

Overall rating: 0.5 – I wouldn't wish anyone to go through this horrible experience

Quality: 0.5 – Nothing ever gets done

Cost: 4.5 – Very reasonable

Schedule: 2.5 – They never refused our meetings

Willing to refer: 0.5 – Never, they disappeared with my money

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an import and export company. We deal with the importation and exportation of organic dried fruits.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Code Brew Labs?

We hired Code Brew Labs to help us build a mobile app for our business. We were operating offline before, but with everything becoming technology-based these days, people don't really interact with offline businesses anymore. We wanted to increase our reach and potential with the target audience available worldwide, which is why we decided to optimize our services and go online. We’re still brand new, but we’re now operating online with their help.

SOLUTION

What was the scope of their involvement?

Code Brew Labs helped us create an app available for Android and iOS. One of its key features was the pickup and delivery arrangement. Our aim as a company was to let the client know what, how, and at what time they were getting their product. 

The development system of Code Brew Labs helped the app to be more precise and have a detailed targeting orientation, in order for us to narrow down the targeted audience. That way, whenever we wanted to ship something like a kilogram of almonds that a company ordered, the app would help us track the order from point A to point B. 

The collaboration went very smoothly. They did most of the research themselves to deliver the work as precisely as I wanted it. Their sales department contacted me and shared the live demo of the app, which I was quite satisfied with, so we started the project on that basis. They started with the design development of the app screen, and we developed 40–50 mobile app screens for me to implement in the app. Afterward, they worked on the development process, and they used Flutter as the coding language.

What is the team composition?

There were six people assigned to the project. There were two designers, three developers, and one project manager.

How did you come to work with Code Brew Labs?

I did some research on Google, looking for development companies when I found Code Brew Labs. I chose the company based on the services, the deliveries of the projects that they said they did, and the reviews they had.

How much have you invested with them?

We invested $7,500.

What is the status of this engagement?

We started working in October 2020, and the app was completed in February 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Code Brew Labs delivered their work on time and with fewer bugs. They were quite sharp with the results; everything was on point. 

We’ve also had really good feedback from the clients. Some of them have told us that our services are really good, and we've gotten more exposure out of the app. We got new prospects, and out of those prospects, we got new clients who have helped our business to grow in the Middle East.

How did Code Brew Labs perform from a project management standpoint?

We communicated through phone calls. Code Brew Labs was pretty good and never skipped any deadline. Their mobile design was very good, as well as their project manager. They offered a couple of solutions for our required features, which addressed some of the problems we were facing as a company. That motivated me to leave this review.

What did you find most impressive about them?

Code Brew Labs delivered good quality content, and their app was neat and detailed. Their operation management and everything else we worked on went smoothly. 

From my experience working with several companies, I was usually quite disappointed with the deliveries and the apps or their deadlines. These companies wouldn’t meet on time and their designs wouldn’t be accurate nor would they ask the right questions to fill our app development needs. Code Brew Labs differentiates from others because of how they handled the problems, how they took care of the business, and how they met the deadlines with perfect timing and delivery. 

Are there any areas they could improve?

I'm actually quite happy with the service, and I can’t think of anything they could do better. Everything was very good. 

Any advice for potential customers?

Be very straightforward about what you want and your need because this company takes everything into consideration, and every little detail matters. They deliver at the exact timing and metric that you give them. For example, if you say you want the color brown in your design, be specific in which tone of brown you want, because they’ll implement it in a very accurate way. 

BACKGROUND

Please describe your company and your position there.

Ceo MILETOAPP

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Code Brew Labs, and what were your goals?

Development of my website

SOLUTION

How did you select Code Brew Labs and what were the deciding factors?

The reviews here in clutch and the portafolio that they have

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They use wordpress to create my website something great because im Able to make changes every time

How many people from the vendor's team worked with you, and what were their positions?

3 people

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Yes all the time they was able to Help me

Describe their project management style, including communication tools and timelines.

They respect the deadlines and they helped me every time

What did you find most impressive or unique about this company?

They provided an amazing website.

Are there any areas for improvement or something they could have done differently?

The comunication skill

BACKGROUND

Please describe your company and your position there.

We offer delivery services and am the CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Code Brew Labs?

To develop an app for the delivery services!

What were your goals for this project?

To deliver to consumers faster!

SOLUTION

How did you select this vendor?

Through a friend of mine!

Describe the project in detail.

Delivery services!

What was the team composition?

Delivery!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app is currently working perfectly!

How effective was the workflow between your team and theirs?

Excellently and perfectly effective. They listen, they are respectful, they are loyal ,they are attentive, they are geniuses . They are just too perfect for us.

What did you find most impressive about this company?

The way they acted so fast on the app and no customer is currently complaining about the app.

Are there any areas for improvement?

None . Not that i know of .

BACKGROUND

Introduce your business and what you do there.

I am CEO and director of Nature NAO Ltd. We are one of the leading brands for manufacturing, exporting, and trading salubrious quality of our products. We elicit products which are grown in natural geographical conditions. Keeping them simple to maximize flavor and natural goodness is a prime factor behind our unique products. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Code Brew Labs?

Our vision is globalizing Indian natural products and making its prevalence felt, we have already built a strong relationship through trust and innovation with our clients and dealers. But we were facing challenges in forwarding the concept for the globalization for our brand. We hired Code Brew Labs to build our website. 

SOLUTION

What was the scope of their involvement?

Our scope was to develop a website plan for our brand and giving it a platform from where our clients can get quick access to know company in a better way. Overall project duration was about two months. They provided a strategy for ideas, web development, and design. 

How did you come to work with Code Brew Labs?

For globalizing our brand we were looking for new digital tools for empowering greater impact on the growth and overall development of our company. 

I got to know about this firm from my friend who was already a client of the company. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our project was basically about elaborating our brand internationally in countries like Germany, USA, and Canada. And without a fully-fledged business model, it wouldn't have let more opportunities to come across. We got more new customers, and they were satisfied with what we were displaying. Their work eventually increased revenue and growth of our brand. 

How did Code Brew Labs perform from a project management standpoint?

They covered most of the agreed scopes and matched the project plan. 

What did you find most impressive about them?

Their management, and putting more new features than what is being asked is a big unique parameter which makes them different.