CMOLDS

BACKGROUND

Please describe your company and position.

I am the Associate Professor of University of Tennessee at Chattanooga

Describe what your company does in a single sentence.

Higher Education

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CMOLDS to accomplish?

• Create a diet app

SOLUTION

How did you find CMOLDS?

Online Search

Why did you select CMOLDS over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from CMOLDS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

When I first approached Abdul and the CMolds team, I was concerned about balancing my busy schedule with the demands of developing a high-quality diet app. From day one, Abdul and his team made the process feel effortless. He took the time to understand my vision and translate it into a clear plan, guiding me through technical decisions without ever overwhelming me.

Throughout the project, my schedule and requirements shifted frequently, but Abdul and his team adapted seamlessly. Every change request—no matter how last-minute—was handled with patience, efficiency, and meticulous attention to detail. The team’s technical execution was flawless, delivering an app that was not only functional and robust but intuitive and polished.

What impressed me most was their responsiveness and ongoing support. Questions, adjustments, or unexpected challenges were always met with quick, thoughtful solutions. At every stage, I felt heard, supported, and confident that the project was in expert hands.

Working with Abdul and CMolds wasn’t just about building an app—it was about collaborating with a team that truly values their clients, goes above and beyond to accommodate schedules and needs, and delivers results that exceed expectations. I wholeheartedly recommend Abdul and CMolds to anyone looking for a talented, reliable, and highly professional app development partner.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with Abdul and CMolds has been an exceptional experience in developing a diet app. Despite my busy schedule and frequent change requests, Abdul guided the project with patience, flexibility, and clear communication. The team’s technical expertise delivered a polished, intuitive app, and their responsiveness and support made the process smooth and stress-free. I highly recommend Abdul and CMolds to anyone looking for a skilled, reliable, and client-focused app development partner."

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Abdul and the CMolds team demonstrated outstanding project management throughout our collaboration. They kept everything well-organized, clearly outlining timelines and milestones, which made it easy for me to follow progress despite my busy schedule. Deliverables were consistently completed on time, and any changes or new requests I had were met with flexibility, professionalism, and prompt solutions. Their responsiveness and attention to my needs made the entire process smooth and stress-free, and I always felt confident that the project was in expert hands. I highly recommend Abdul and CMolds for anyone seeking a reliable and client-focused development partner.

What was your primary form of communication with CMOLDS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Abdul and CMolds was their exceptional ability to combine technical expertise with genuine client care. Unlike many development teams, they don’t just follow instructions—they listen, anticipate needs, and adapt to frequent changes without missing a beat. Their flexibility, patience, and proactive problem-solving make them stand out, especially for clients like me with a busy schedule and evolving requirements. It’s rare to find a company that balances professionalism, creativity, and responsiveness so seamlessly, and that truly sets CMolds apart.

Are there any areas for improvement or something CMOLDS could have done differently?

Honestly, there are no areas for improvement—everything with Abdul and CMolds was handled flawlessly. They consistently delivered on time, showed remarkable flexibility with my frequent changes, and approached every challenge with patience and professionalism. Their ability to adapt to my schedule and needs made the entire process seamless and stress-free!

BACKGROUND

Please describe your company and position.

I am the CEO of Pet Acoustics Inc

Describe what your company does in a single sentence.

Pet Acoustics develops scientifically designed sound therapy solutions and the world’s first pet hearing health app to reduce stress and enhance the well-being of pets worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CMOLDS to accomplish?

• We hired CMOLDS to develop a user-friendly, scientifically accurate mobile app that delivers our patented Pet Hearing Test for dogs and cats
• To integrate in-app subscriptions for our proven calming music libraries
• To create an engaging digital platform to expand our global reach in pet wellness."

SOLUTION

How did you find CMOLDS?

Online Search

Why did you select CMOLDS over others?

Company values aligned

How many teammates from CMOLDS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work for CMOLDS — Pet Acoustics+ App

The goal was to create a mobile app that would become the digital extension of Pet Acoustics’ scientifically proven sound therapy products and innovative pet hearing test technology. The project required development for both iOS and Android platforms, with an intuitive user experience tailored for both pet parents and veterinary professionals.

Key Components of the Scope:

App Architecture & UI/UX Design:

Design a visually appealing, pet-friendly interface.
Ensure simple navigation across all app sections for a broad global user base.
Optimize for both smartphones and tablets.
Pet Hearing Test Integration (Patent-Pending):

Develop the world’s first interactive Pet Hearing Test for dogs and cats.
Embed scientifically selected frequency tones with accurate playback.
Provide visual user guidance for pet parents and veterinarians on observing test results.
Store individual test results per pet with history tracking.
Music Delivery Platform:

Integrate in-app subscription purchase options for calming sound therapy music (dogs & cats).
Ensure secure audio streaming with offline playback where applicable.
Optimize music playback quality for veterinary and home environments.
Content & Community Sections:

Blog and tips section for educational content on pet hearing health and stress reduction.
App-linked access to the Pet Acoustics web store.
Social media integration.
Back-End Development:

Build a content management system (CMS) for app updates and new music releases.
Ensure subscription management through App Store and Google Play platforms.
Technical Testing & QA:

Perform cross-platform testing for stability, accuracy of sound output, and device compatibility.
Implement data privacy and app security standards.
App Store & Google Play Deployment:

Prepare and submit final builds to the Apple App Store and Google Play Store.
Ensure compliance with app store requirements.
Provide post-launch support and initial bug fixes.
 
Summary of Key Deliverables:

iOS and Android Pet Acoustics+ App
Functional and scientifically validated Pet Hearing Test feature
In-app subscription system for calming music
Educational blog and content section
Pet hearing test history and tracking
E-commerce and social media linkage
Admin CMS for app content and releases
App store-compliant launch builds
QA and post-launch support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes from the Pet Acoustics+ App Development Project

Successful App Launch:

The Pet Acoustics+ App was successfully launched on the Apple App Store in May 2025, with Google Play launch pending.
Fully compliant with App Store requirements and functional across iPhone and iPad devices.
Functionality Achievements:

The Pet Hearing Test is fully operational and validated to deliver accurate frequency-specific tones for dogs and cats.
Pet hearing test history tracking works as designed, with positive feedback from beta users.
In-app subscriptions (monthly and annual) for scientifically proven calming music are integrated and functional.
The app integrates blog content, store links, and social media as planned.
Initial Adoption Metrics (Early Results):

App downloads on the Apple App Store have begun, with organic installs from early community marketing.
Initial user reviews and ratings indicate strong engagement and user satisfaction.
The first wave of in-app subscriptions has begun converting, establishing a foundation for recurring revenue.
Veterinary and Pet Parent Adoption:

Veterinarians and pet professionals are beginning to adopt the Pet Hearing Test into wellness assessments.
Early app usage data shows repeat use of both the hearing test and calming music features — indicating retention potential.
Global Market Readiness.

The app architecture supports global reach with an English-first version, ready for future localization.
Designed to scale as marketing and partnerships expand internationally.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management & Responsiveness

CMOLDS provided a collaborative project management experience, working closely with us through each phase of the Pet Acoustics+ App development. We conducted regular milestone reviews to ensure the app design, functionality, and technical features aligned with our vision and scientific standards.

While the overall delivery timeline required some flexibility due to the complexity of the project — particularly with integrating our patent-pending Pet Hearing Test and optimizing sound fidelity — CMOLDS remained responsive to our feedback and evolving requirements. They made adjustments to accommodate our need for a highly polished user experience and accurate audio performance, which were critical to the app’s success.

Communication was consistent throughout the project especially with Safwan, via scheduled updates and direct messaging, and the team showed a willingness to refine and troubleshoot as necessary. Ultimately, they delivered a fully functional app ready for public release, meeting the core objectives of the project.

What was your primary form of communication with CMOLDS?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about CMOLDS was their ability to translate a highly specialized and scientifically-driven concept — a patent-pending Pet Hearing Test and sound therapy app — into an intuitive, engaging mobile experience.
In particular, Safwan showed flexibility in adapting to the unique requirements of sound accuracy, pet wellness science, and a global pet care market.
His hard work demonstrated a solid understanding of both the technical challenges and the importance of delivering an app that resonates emotionally with pet parents and veterinarians — which is core to our brand.

Are there any areas for improvement or something CMOLDS could have done differently?

While the overall collaboration with CMOLDS was productive, one area for improvement would be more proactive timeline management and milestone forecasting — particularly for a project with highly specialized audio and scientific requirements.

Given the unique nature of our app, it would have been helpful to establish clearer expectations early on for sound testing, iterative refinements, and app store readiness.

Additionally, more frequent interim builds for testing during development would have allowed us to identify certain adjustments earlier in the process.

That said, CMOLDS was receptive to feedback and committed to delivering a final product that met our standards.

BACKGROUND

Please describe your company and position.

I am the Managing Partner of Rentals Reimagined LLC

Describe what your company does in a single sentence.

Provide a state-of-the-art booking and fleet management solution for vacation rentals vehicles like street legal golf carts, boats, ATV's, etc.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CMOLDS to accomplish?

• Build a flexible, robust and innovative SaaS solution
• Make the solution easy to use from mobile app to the mgnt portal
• Build a web site to support and market the SaaS solution

SOLUTION

How did you find CMOLDS?

Online Search

Why did you select CMOLDS over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from CMOLDS were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and build a mobile application and admin portal that caters to vacation vehicle rental and fleet management company's. Focus on the unique nuances of the low speed vehicle rental business focusing on delivering a solution that automates the manual processes vendors currently use and provides advanced safety Fayette for renters. Design and develop a supporting web site that focuses on improving the renter experience and increase the safety. Provide education to the rental and property management companies regarding the benefits and return on investment our solution provides.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completed mobile app for iOS & Android, the web site and a white label, multi-vendor reservation and fleet management application with GPS device integration.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Once they engaged the right PM, the project accelerate and the execution improved significantly and the responsiveness was great.

What was your primary form of communication with CMOLDS?

Virtual Meeting

What did you find most impressive or unique about this company?

We appreciated their collaborative approach and responsiveness.

Are there any areas for improvement or something CMOLDS could have done differently?

Get the right resources assigned upfront and better set expectations.

BACKGROUND

Please describe your company and your position there.

I'm the CEO and Founder of Chores and Paws App, an Uber style app that's works on GPS providing home and pet services. A platform for service providers to connect with their customers, keeping both parties local to one another.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CMOLDS, and what were your goals?

CMOLDS created the first version of the app, but now they have a brand new team who are very on top of their game. We are now getting the app ready for franchising and they have been attentive to the finer details and are expert in the type of development needed for this project. I choose to stay with CMOLDS as their new team brings fresh ideas and reliability I would highly recommend them.

SOLUTION

How did you select this vendor and what were the deciding factors?

In the first phase of the project it was a combination of price and the project planning that seem to tick all of my boxes.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We used video conferencing to discuss all details of my project, we hen had several follow up to itemise each step of the project with timelines. Whilst they are creating the new version of my app for franchising they are still supporting my original working app and they are always quick to support me with any technical issue. CMOLDS is the backbone for my app.

How many people from the vendor's team worked with you, and what were their positions?

I've worked closely with a project manager, a developer and a specialist on digital media.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

So far we are on timed have scheduled regular updates/meetings.

Describe their project management style, including communication tools and timeliness.

I felt the team knew what I wanted and I felt assured that they would deliver.

What did you find most impressive or unique about this company?

They support me from the beginning until the end of my project and it hasn't always been about money they have given technical support with the view of making my App a big success and I want to remain with them as we expand and make the app a national and international project.

Are there any areas for improvement or something they could have done differently?

I'll let you know in a few months but to date they are doing extremely well and I was pleased they have regrouped with fresh talent.

BACKGROUND

Introduce your business and what you do there.

I’m an IT operations analyst for a B2B IT products distribution company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CMOLDS?

We wanted to develop an internal app where employees could post ideas. It would be similar to a social media platform where employees could like and comment, and they could also earn points and badges.

SOLUTION

What was the scope of their involvement?

Based on our requirements, CMOLDS designed and developed an Android and iOS application. They also handled testing.

What is the team composition?

We first interacted with a marketing person who took our requirements and finalized the contract. CMOLDS then assigned a team of designers, developers, and QA testers.

Most of my communication was with their project manager, and their CTO got involved at times.

How did you come to work with CMOLDS?

We shortlisted a few companies, out of which CMOLDS stood out in terms of design proposal and cost. They were able to build the app for Android and iOS. We also felt a good level of trust with them.

What is the status of this engagement?

We started working with CMOLDS in March 2019, and they delivered the product in March 2020. We’re currently in maintenance mode.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We started on a very good note with CMOLDS, and it was continued until the end.

They were good with timelines and very professional. There were times when we needed some screens on short notice, to present them to our leadership, and CMOLDS worked late nights for us.

How did CMOLDS perform from a project management standpoint?

CMOLDS was patient and accommodating in implementing our changes and new requirements. They gave us constant updates. Everything was done through emails, WhatsApps, and calls, and we never met them face to face, but we never had any issues.

The coordination between us was very good. Throughout the journey, we never felt we made the wrong decision. We never had to follow up too much, and they delivered everything committed to it.

What did you find most impressive about them?

This was my first experience with an app development company, and everything worked well.

I’d definitely recommend them to someone else.

Are there any areas they could improve?

Testing took a lot of time to do, but that was because we went through every feature rigorously. We wanted a perfect product, so both our teams worked a lot on this. I don’t have much to say in terms of improvements for CMOLDS. They delivered what we asked for.

Do you have any advice for potential customers?

It’s important to have clear requirements from the beginning, in order to reduce changes and back and forth discussions.

BACKGROUND

Introduce your business and what you do there.

We're a language company that teaches Chinese to children. I'm the founder and CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CMOLDS?

I wanted to revamp my company website. I worked with two other agencies to custom develop an education and learning management system, but the work was full of bugs. I asked CMOLDS to help resolve the problems and build the rest of what I wanted.

SOLUTION

What was the scope of their involvement?

They developed four parts of an education learning system that links to our website. That included some student learning, e-commerce, the inventory setup for textbooks, audio assets, and other teaching tools within the website and some proprietary application development. In all, they delivered four educational applications. They also helped with our promotional videos, and they improved our backend security.

What is the team composition?

Their team includes at least six people, with additional team members as needed. At its biggest, we worked with a group of twelve, but we usually worked with that stable team of six. Most of my interaction was with a project manager, but the rest of the team included engineers, developers, and other specialists.

How did you come to work with CMOLDS?

I searched for companies online. They looked reputable, so I gave them a small test project. I was happy with the result, and I decided to give them more challenging work.

How much have you invested with them?

We’ve spent between $100,000-$250,000 for their services so far.

What is the status of this engagement?

We started working with them in November 2017, and they delivered the overall architecture, the backend panel, and all the apps. They still maintain all our updates, and we're currently discussing second-stage development work.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've had great feedback, and we're very happy with everything they delivered. They helped distinguish us, and they ensured the final product met our specifications. The price was very reasonable, especially compared to other agencies I've worked with. The quality of their work is also very good.

How did CMOLDS perform from a project management standpoint?

Our project manager kept us informed, and he shared feedback to help us decide on features and stay within our budget. They used Teamwork as a project management tool.

What did you find most impressive about them?

They were dedicated to even the tiniest details, and their code was very clean. They went above and beyond to improve the aesthetics, and the overall user experience is so much better. They were a one-stop-shop for all of our needs.

Are there any areas they could improve?

They're very capable, and there's nothing I can think of they should improve. They offer a variety of services, and I appreciate having one vendor who can do so much for us.

Do you have any advice for potential customers?

Have a clear idea of what you want. That will save you time and money, and it will make the process a lot smoother.

BACKGROUND

Please describe your company and your position there.

I am the owner of an app that allows users to locate motorsports event across the US.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CMOLDS?

Hired to build the app from the ground up

What were your goals for this project?

To build an easy-to-use app that users will download and race promoters will want to advertise their events on

SOLUTION

How did you select this vendor?

Put an ad out online looking for an app development company. They were one of many to reach out to me, but I liked their communication, samples, and website the best

Describe the project in detail.

We signed an NDA, I gave them the details inside my head, they went over their process, and we signed the contract. After I made my initial payment, they came up with a design, and I approved it and made the next payment. They then began the beta build and admin panel. I approved and made payment, and then they began the final Alpha build. We went back and forth fine-tuning it, making changes and fixing bugs until I was satisfied. They then helped me through the process of submitting the app to the App Stores and have gone on to help with marketing.

What was the team composition?

First, we spoke with Mark, the sales guy. Then, we had a phone meeting with Neal to go over the project, and he assigned Furqan to be the project manager. He had an emergency and could no longer continue, so Naveed stepped in in the middle of the project and it was a very smooth transition. I made a lot of change requests and, even got angry with Naveed at time, but he stayed calm and understood and fixed or changed everything I requested.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We launch this week, so I’m excited to see the user reaction, but everyone that has seen a preview has loved it. Lots of interest in advertising on the app, but we won't pull the trigger on any until it’s the market.

How effective was the workflow between your team and theirs?

Communication was key. No matter what time zone Naveed was in, he always accommodated the meetings to make it work for me. We spoke through email, text message, phone calls, and even Teamwork's messaging system. The only complaint I have, and it’s not even a complaint, just a request for future projects, I wish I could have spoken to more team members from CMolds. For example the designers. Sometimes I feel it would have been more effective to speak directly to the people working on the app instead of playing “telephone." 

What did you find most impressive about this company?

No matter what I threw at them, they eventually fixed it or brought it to life. I can’t wait to keep building with the team.

Are there any areas for improvement?

More communication. More regular updates on the app while in building process, so if there’s something that needs to be changed I could have mentioned it right away, instead of the team spending weeks building something and then going back to have to remove or redo features.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of an angel-backed startup. We are developing a cardiovascular health-monitoring app.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CMOLDS?

We needed a fully developed iOS app.

What were your goals for this project?

We wanted the app to collect health data in various forms.

SOLUTION

How did you select this vendor?

We found CMOLDS though an online search. We had a few initial conference calls with them, and they offered the most competitive pricing and appeared to be proactive in starting the project.

Can you go into detail about the services they provided and the scope of the project?

We created a guideline that detailed the app’s requirements, including desired features, functionalities, and aesthetics. They adhered to this outline and developed the app with data collection, calculation, and storage capabilities.

What was the team composition?

They provided a project manager, their CTO, and several engineers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’re pleased with the app; it meets our requirements and functions perfectly.

How was project management arranged and how effective was it?

We communicated through TeamWork, and it was generally effective. Most of the time, we were able to contact their team and have issues resolved quickly.

What did you find most impressive about this company?

The design and development were beyond our expectations, and CMOLDS implemented all features.

Are there any areas where they can improve?

It would be helpful if they communicated more transparently; there were periods of time where we needed to ask for updates that should have been offered voluntarily.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of Stogaheim LLC, a mobile app company located in Lancaster, Pennsylvania. We are designing an app that discourages smartphone use and regains the attention of students/employees through the use of gamification model.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CMOLDS?

As veteran teachers with over 30 years of education experience, we noticed a trend of declining student performance due to constant smartphone use. We realized there wasn’t an app to help with this problem and wanted to create one.

We had the idea for an app but not the necessary coding or design skills. We needed a firm to take our vision/sketches and develop an app from scratch for iOS and Android. We also required a server-side database to handle all the information.

What were your goals for this project?

The original goal of the app was to discourage students' smartphone use, but we realized that it had a wide market and could be used in other workspaces. We wanted this project to have a major impact by encouraging people to be present in their workspaces.

Our ultimate goal was to have an easy-to-use app that any person use could set up and run in less than a minute. We wanted to integrate an easy group functionality and needed the app to work seamlessly in the background so users could focus on the task at hand.

We also wanted to create a leaderboard so users could compare their performance to others. We wanted our event administrator to receive a detailed report of the number of coins earned by users, and how many minutes their devices were being locked and unlocked.

SOLUTION

How did you select this vendor?

We started with a Google search and found countless hits. It was difficult to know who was legitimate so we looked to Facebook for recommendations. This resulted in several possible candidates and we interviewed them via email/phone. In the end, we chose CMOLDS because they already had apps in the App Store, were responsive via phone and email, and proposed a competitive offer within our budget.

Describe the project in detail.

CMOLDS first asked us to complete several pieces of paperwork including a Statement of Work. Through these documents, we highlighted exactly how we wanted to the app to function. While we already had an app name, slogan, rudimentary icon, and screens drawings, their team elevated our branding to next level by giving it a professional appearance. They used our company name "BeePresent" and developed a bee themed logo, related color scheme, and incorporated throughout the app. We even decided to use it as our company logo.

After the design phase, they developed an alpha build. Using our feedback, they built a beta version. We went through multiple betas to further refine the concept and squashed any bugs. Finally, the app was developed for iOS and Android using Swift, Java, PHP, and Node JS. They also developed our backend database using MySQL, SQLite, and custom DB.

What was the team composition?

We were assigned a project manager who was my main point of contact throughout the project. There was also a development team working in the background.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were excited and pleased with the finished product. It functioned exactly as we hoped. Our logo was unbelievably well polished and professional. Our app's UI was intuitive and easy to navigate. The app's features were easy to use and even teachers figured it out without an explanation.

How effective was the workflow between your team and theirs?

Our project manager was easy to communicate with. He was often available outside of business hours, and I could communicate with him via email, voice, and text. There was also a team message board he used to communicate with his entire team. He relayed questions the team had for me to continue their work.

What did you find most impressive about this company?

As I said before, I was impressed by their artistic design and smooth UX/UI work. Overall, we have a beautiful-looking product.

Are there any areas for improvement?

Everything could've been done faster, but we were very satisfied with their work. In the end, they made my vision into a reality and quality was more important than speed.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Whos My Mutter, which is an app that lets people determine the dominant breed of their dog using a facial recognition feature.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CMOLDS?

I had an idea for an app, but I didn't know where to start, so I was looking for a company to build the app for me.

SOLUTION

What was the scope of their involvement?

I had an initial conversation with their salesman and we discussed my ideas. After that, they began building the app, managing both the design and the development. It's a unique app that is compatible with both iOS and Android. In addition to the facial recognition feature, the app allows users to search for rescue shelters within a 50-mile radius anywhere in the world. CMOLDS continues to provide ongoing support and marketing services.

What is the team composition?

I worked directly with the salesman and my project manager, who was also the developer. I'm now working with their marketing specialist as well.

How did you come to work with them?

I put a post on Facebook and someone referred me to CMOLDS. I researched their name and then flew to New Jersey to meet with them.

How much have you invested with them?

I spent $56,000.

What is the status of this engagement?

I started working with them in February 2017 and the app launched in December 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I'm just starting to get feedback on the app, which is usually coming from people who are not using the app correctly. We have a tutorial, which tells users how they need to take photos. If they don't follow directions, they don't get the right results. Typically, I respond to them and explain the correct way to use the app.

How did they perform from a project management standpoint?

They executed everything on time and even worked overnights when they were out of the country. We usually used email and phone to stay in touch.

What did you find most impressive about them?

They went above and beyond to meet my needs. I didn't communicate all of my needs clearly at the beginning of our engagement, so we were expanding their scope of work as we were moving along. They were very accommodating the entire time and went out of their way to develop an app they can be proud of.

Are there any areas they could improve?

The only thing is that sometimes it took them a little longer to get back to me than I would have wished.

Do you have any advice for potential customers?

Be honest with them and clearly communicate what you want to build. Make sure everyone is on the same page from the very beginning. I didn't ask enough questions and didn't understand the scope of work like I should have, but they made it right.