ChopDawg.com

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a telehealth company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ChopDawg.com?

We were looking for someone to update our website and make it more modern and functional.

SOLUTION

What was the scope of their involvement?

ChopDawg.com is still in the process of helping us build a website to make it more relevant and user-friendly. Some of their tasks include updating the graphics, implementing new features, and building the framework.

What is the team composition?

My main point of contact is Joshua (CEO), with about 5–8 team members at various points throughout the project. 

How did you come to work with ChopDawg.com?

ChopDawg.com was referred to me by a mutual friend, and we hired them because their hands-on approach personally made me feel comfortable. 

What is the status of this engagement?

Our ongoing partnership started in March 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t launched yet, but I can say that they’re incredibly professional, and the team is always available for us every step of the way. 

I don’t say this lightly, but I would highly recommend their services to anyone — I would use ChopDawg.com again for another project or to potentially update our current project down the road.

How did ChopDawg.com perform from a project management standpoint?

They’re never late for meetings and are very easy to work with — if I experience any technical issues and concerns, I can connect with them immediately.

Moreover, everything is running precisely as intended thanks to their tentative schedule. We’ve had zero hiccups so far, which is quite impressive for a project of this size and scope.

What did you find most impressive about them?

We’re impressed with their resourcefulness, attentiveness, and technical expertise.

Are there any areas they could improve?

The project is running smoothly, so I wouldn’t change anything in their process.

Do you have any advice for potential customers?

I advise connecting with Josh and ChopDawg.com for your web development needs.

BACKGROUND

Introduce your business and what you do there.

I'm the owner and operator of a commercial furniture company. We go around the world doing different commercial entities and private residential interiors, such as residential design, furnishings, closets, and home offices. My Unique Closet is just one iteration of the three websites we have to sell furniture. It's specifically closet-oriented, allowing people to configure and customize their closets. There are many closet configurators out there, such as The Container Store and IKEA, but we have a different spin.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chop Dawg?

We needed help creating an app and the website’s frontend.

SOLUTION

What was the scope of their involvement?

We initially had a groundbreaking meeting with ChopDawg. It was about two hours long, and we cleared up many things. The initial process with them took about six weeks of being in contact, getting an initial consultation down, and then a quote. When we decided to move forward with the project about six months later, we reached out to their owner and hashed out the contract.

We’ve got 8–10 weeks of solid design work now. This isn’t a regular website. The configurator alone is very in-depth, and the application too. They’re developing a 3D closet configurator and the frontend website. We're still working through design elements; we haven't put anything into production.

What is the team composition?

We’ve had consistent communication with two designers, a project manager, and someone from the billing department. We also have a personal relationship with the owner.

How did you come to work with Chop Dawg?

We found them on Clutch. We reviewed about 30 web and app developers. All of them wanted to sign a contract before we had a scope of work down, which was very unnerving because we didn’t have experience in this industry or knowledge of its finer point. We felt we were being fooled with good numbers without having a scope of work. One company wanted $30,000 for the project, which seemed reasonable at the time. However, they kept forcing us to sign, insisting that all our questions would be answered after signing the contract.

ChopDawg had an entirely different process. They ensured that the scope of work was correctly defined in the contract so we’d understand exactly what we were getting and paying. If we’d gone with anybody else, we would’ve been screwed over.

Overall, the initial experience with them was completely the opposite of what we’d dealt with others, so it was special. We only felt comfortable moving forward because of ChopDawg’s process — we thought we’d get exactly what we’d pay for. They were a good company, and the team was patient with us through the process.

How much have you invested with them?

The total value of this web application is $70,000. We've spent about $56,000 because we have five installment payments of $14,000. Since we've taken a long time with the design process, we've paid up essentially until the final payment. We only owe one more fee, but it’ll be remitted when the website is complete.

What is the status of this engagement?

We started working together in early March 2021, but we’ve been passively communicating since eight months ago. The work is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We haven’t completed the website, but everything thus far looks pretty solid. We’re confident that we’ll get it done and nail it. ChopDawg has streamlined everything, and they do a ton of work on the backend. Their team takes over, listens to our feedback, and runs with it so we don’t have to clarify things continually. They take great strides with little information, and it’s always in the right direction, so we feel confident just giving minor feedback.

As a business owner, taking time out of my day to spend with a designer with many different questions is hard. In that sense, they’ve done a great job bringing the information we give them and reproducing it across the board. We don’t have to spend a ton of time in the Figma file going through things or devote hours on end to the design process, which is where we are now. They’ve taken our ideas or feedback and properly implemented them into the website design. Overall, the process has been great — it’s smooth, seamless, and completely transparent.

How did Chop Dawg perform from a project management standpoint?

We have a project manager covering our account. We can reach out to them, and they generally follow up with reoccurring meetings or general updates on Slack or the channels we use to communicate with each other. Also, they make sure that everything is up to date, tasks are getting done, and nothing is missing.

We haven’t felt like we can’t reach them; we can text the owner at any time if we need help with something or want to know the project's status. They check with the team and get back to us, and it’s nice to know we have this option. We don’t have to go through a chain of command and address each department. He takes care of whatever we need and comes back with an answer. Sometimes they’re working through a lot of minutiae, so they don’t have the liberty to make a judgment call vertically. ChopDawg’s owner deals with his team and comes back with the judgment calls already made. It cuts down on tax questions and different levels of communication, so something that could take two days to clear up is done in a couple of hours, which is great.

What did you find most impressive about them?

We had a 70-page document with our initial design sketches and general bullet points for the scope of work. No other company wanted to take the time to review it to provide a scope and honest price. They sent us quotes for hundreds of thousands of dollars after we just gave them bullet points over the phone. After 1–2 calls, they’d just send a quote, an invoice for their initial deposit, and a contract.

On the other hand, ChopDawg took the time to understand what we needed and reviewed the work scope. They took about a week to decide what to do because the app was a bit complicated. After that, we didn’t talk to anybody else. Getting the contract hammered down took six weeks, and that’s where they differed. 

They’re transparent about our vision, scope of work, and what we’re getting. ChopDawg wants to ensure we feel comfortable through the entire process. We can’t say enough good things about them.

Are there any areas they could improve?

No, there’s absolutely nothing negative about them. I don't think they could’ve done anything differently or better. They’ve been flexible regarding billing. Also, they’ve allowed us to take more time than within the contract for the design, and we haven’t been penalized for slowing the project down. We’d totally use them for any project going forward.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Steps Insitu LLC. We’re a simulation software company that provides a software training solution to healthcare providers who attend high-risk deliveries in hospitals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ChopDawg.com?

I wanted to create a tablet application solution that would simulate a patient or infant’s behaviors in reaction to a medical team’s responses during a high-risk delivery. I wanted the app to document the patient’s situation, the team’s action, and the outcome. That situation would lead to another one, and so on.

I wanted the solution to realistically display a patient’s situation and responses to their treatment. The program needed to respond to every action and address both accurate and inaccurate responses in training. I had built a simple prototype of the program but needed more in-depth coding work done.

At the end of the simulation, all users needed to be able to access personal debriefings from each training session. Hospitals needed to be able to review performance analytics from their teams based on these simulations so that they could create action plans to improve performance.

As a nurse, I didn’t have the experience to market myself professionally, so I also needed some marketing guidance after I released the software.

SOLUTION

What was the scope of their involvement?

I provided ChopDawg.com with a comprehensive vision for every button pressed, every action, and every reaction simulated in the app. I drove the vision, and they provided me with the technical implementation.

I needed ChopDawg.com to help me design the simulation program’s UI/UX, so I needed a graphic designer and a programmer. Josh (CEO) met with me to discuss ideas and services, helping me plan ways to achieve my objectives given my budget. 

ChopDawg.com helped me choose a coding language, React Native, because it was most flexible on Android and iOS based on my budget. They also helped me publish my application to the Apple Store and Google Marketplace.

ChopDawg.com also helped me set up a WordPress website, which needed graphic design work. Within their network, ChopDawg.com provided me with everything that I needed outside of legal services. And in that case, they were able to guide me in the right direction toward a lawyer who could help me create terms of service contracts.

ChopDawg.com tracked and fixed bugs while developing the app. After I released the software, ChopDawg.com’s marketing staff helped me design a marketing plan.

What is the team composition?

I mostly dealt directly with a project manager, but I also worked directly with Josh (CEO), a project engineer, a graphic designer, and a marketing specialist as needed.

How did you come to work with ChopDawg.com?

I was researching local app developers online, and I met with Josh (CEO) at a coffee shop for an interview. Josh was very honest with me about what was possible within my budget, and I chose ChopDawg.com because I valued that honesty. ChopDawg saw this project’s potential to help people and wanted to work with me.

How much have you invested with them?

I’ve spent about $55,000 with ChopDawg.com.

What is the status of this engagement?

I started working with ChopDawg.com on a nonfunctional prototype in 2018. We took some downtime so that I could show the prototype around to gauge interest. We started again on the actual application in about March 2021 and finished work in December 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I presented the nonfunctional prototype at the American Academy of Pediatrics Bright Ideas Showcase, an international conference. I then presented the application at the Society for Simulation in Healthcare, a national conference, in 2021. I was awarded the best and most innovative for the Simventors showcase and took home one of the highest prizes in their innovation category.

How did ChopDawg.com perform from a project management standpoint?

I wanted the program done before a conference, and ChopDawg.com delivered on time. They were very open in their communications. The project manager that ChopDawg.com assigned to me was very responsive. I directed all of my questions to them, and I had access to the program engineer during our calls if needed.

From the outset, Josh gave me clear feedback on ways to control development costs so that I could stay within my budget. He helped me avoid unnecessary costs, and helped me identify places where I could stay within my self-funded budget through sweat equity.

Whenever I’ve had to report issues with the program, ChopDawg.com has been impressively responsive via their Slack channel. All of my issues were quickly resolved, and I didn’t feel like I was ever left holding the bag when I worked with them.

We coordinated mainly via Slack, but we also used Zoom, Google Meet, text, phone, and a bug-checking website. I could call them anytime within business hours, and Josh was quick to respond when I once called him outside of business hours. 

What did you find most impressive about them?

With ChopDawg.com, I didn’t feel like I was being sold to. I felt like ChopDawg.com genuinely wanted to help me achieve my vision, and they saw the value in this program that would help train the future of healthcare. Thanks to ChopDawg’s help, I was able to bring my vision to reality within my self-funded budget.

Are there any areas they could improve?

I have no areas of improvement to suggest.

Do you have any advice for potential customers?

There are ways to get what you want, and it’s just a matter of how you communicate your needs to your partners. If the cost they present is outside of your budget, give them a chance and tell them what you’re working with. If you open your communication the way I did, they can help you come up with a plan for achieving your goals.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a ride share app that targets vacation rental homeowners. It allows homeowners to increase revenue by renting cars to their guests. I’m their CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ChopDawg.com?

We needed help creating our mobile apps and web platform.

SOLUTION

What was the scope of their involvement?

We started by sharing our idea and vision with them, and they created a 180-page document detailing everything that would be in the applications and the web platform. After one month of review and tweaks, we began development.

The apps for Android and iOS and have identical functionality to the web platform. The largest features are the biometric scanning capabilities. We have facial recognition, fingerprint recognition, two-second vetting of drivers licenses, and the ability to unlock over 75 million cars from a cell phone. This allows people to instantly book rental cars without making appointments.

What is the team composition?

We’re working with 6–7 app designers.

How did you come to work with ChopDawg.com?

I found them online and we’re impressed with how clearly they understood my vision.

How much have you invested with them?

We’ve invested around $350,000 so far.

What is the status of this engagement?

We’ve been working together since August 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

There aren’t any metrics right now as we’re in the testing phase, but bugs are being fixed instantly. Right after I point them out, I log them, and ChopDawg starts working. There have been a few increases in the timeline but those have come from us expanding the project. We’d rather have a robust, proper app than put out a faster, less strong version.

How did ChopDawg.com perform from a project management standpoint?

My project manager is awesome. They come up with a lot of good ideas and always able to answer and respond to our questions about the format. The assigned designer also has great ideas about what younger people are looking for.

We have a weekly meeting where I give my ideas, and we also speak over Slack. They’re available any time of day, even though we’re in different countries. I get up early, and their designer is usually working on the app by six am.

What did you find most impressive about them?

I’m very pleased with them and the clever design they’ve created. Hopefully, we’ll have a long relationship.

Are there any areas they could improve?

There’s nothing so far, though we’ll have to see after the launch to be sure. We took our time putting it together.

Do you have any advice for potential customers?

They’re good at understanding your project and mission and they have a great team, but its up to you as the owner of the project to work with them. Stay abreast of any changes you want to implement, and you must be able to communicate whatever it is that you want in the app. You have to be interactive.

BACKGROUND

Introduce your business and what you do there.

I am the president of Millennium Information Tek, which provides embedded IT staffing services. We also offer a concierge backup service, installing backup appliances that we manage on-site at our customers’ location to provide local and cloud-based data backups.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ChopDawg.com?

We have a website that our customers can use to access their data and verify their backups. However, we realized that we needed a companion app for our website We had an older version of the app, but it never made it to market. 

SOLUTION

What was the scope of their involvement?

ChopDawg considered our older version of the mobile app and redesigned it from the ground up to provide our customers with an innovative app to access their data. Their team led the development processes, utilizing our previous app’s API and documentation. We worked with ChopDawg to enhance the app’s features and UX; they added a customer support feedback tab and user avatars, amongst other modernizations.

After we finalized the scope of work, they began the design phase. ChopDawg developed the wireframes and then began working on high-fidelity images. Once the design process was complete, ChopDawg began developing the app based on our defined workflows. 

What is the team composition?

We worked with Josh (CEO) at the beginning of the project. 

How did you come to work with ChopDawg.com?

Our business development manager presented us with several companies, including ChopDawg, which she found on Clutch.co. We found that many companies won’t take on projects under a specific cost, but ChopDawg understood the value of our product. They offered a fair price for the project and had the expertise to execute it well. ChopDawg’s owner is very high-energy — when we talked to him, we left the meeting confident the partnership would be a good fit.

What is the status of this engagement?

We began our engagement with ChopDawg in January 2021 and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

ChopDawg is about 95% done with the development phase. Once our final quality control testing is complete, we’ll push the app to market. My company is pleased with the work ChopDawg has done so far; we’ve already engaged them on another project.

How did ChopDawg.com perform from a project management standpoint?

ChopDawg has missed a few target deadlines, but that is common for an app development project like ours. Communication with ChopDawg has been great, and they made proactive changes to the project management team to improve our workflow.  

What did you find most impressive about them?

ChopDawg’s expertise in the mobile app space shines through in their high-quality work. They have a great awareness of user privacy and security and utilize it to shape the app. 

Are there any areas they could improve?

I think a more integrated QC process would’ve gotten us over the finish line faster, but otherwise, I can’t think of any ways ChopDawg could improve. 

Do you have any advice for potential customers?

I’d advise customers to ensure all lines of communication are open — ChopDawg is very responsive and will address any feedback or questions customers may have. 

BACKGROUND

Introduce your business and what you do there.

I’m a program manager for a small business program at a government agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ChopDawg.com?

We engaged ChopDawg.com to create two apps.

SOLUTION

What was the scope of their involvement?

I wrote a list of requirements that I was looking for in both apps, and we had 8–9 meetings to finalize the project’s scope. Based on that, ChopDawg.com provided a quote. 

The first app aims to generate a better way for small businesses to connect better with the government. On the other hand, the second app aims to help our training regimen with respect to developing a trivia-based game for better information retention when we give training to some of our internal community. The first app has a web version, and the second app is strictly used on mobile devices.

The team is currently developing the UI of both apps, and they’re focused on designing the app’s screens so that we can proceed to the development stage. They’re using Figma so that we can see every single bit of the design elements they’re creating. We’re 1–2 months away from development, and we’re starting to pull in the developer.

What is the team composition?

We’re working with Josh (CEO) who’s in charge of the business aspect of the project and Terri (Chief Delivery & Operations Officer) who keeps in touch with us every month to ensure that we’re happy with what they’re doing. We also collaborate with their project manager and designer.

How did you come to work with ChopDawg.com?

I found ChopDawg.com on Clutch and saw that they had really good reviews. I also surveyed eight software developers. In the end, ChopDawg.com’s offer was cost-effective, and I highly appreciated the honest answers they gave me.

How much have you invested with them?

The total investment for both apps is $325,000.

What is the status of this engagement?

We began working together in August 2021, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

ChopDawg.com’s work has been pretty solid, and we like how thorough they are. They also give us time to think about things that we might’ve missed. In addition, they suggest additional features we can integrate into our apps.

How did ChopDawg.com perform from a project management standpoint?

They’ve been very receptive and hands-on throughout the process. We use Slack to communicate and Confluence for project management tracking, and the tools that we’ve been using have been very effective. 

We also have weekly meetings to ensure that we’re headed in a positive direction. There have been some postponements during the project, but it’s mainly on our side. Despite that, the team has been very flexible in accommodating our schedule. On top of that, we’re impressed by their seamless turnover. For example, when there was a change in project manager, we didn’t encounter any problems or issues.

What did you find most impressive about them?

They’re very knowledgeable in the development field. In addition, they’re professional, and they ensure that we’re always satisfied with their work. I also appreciate that they respect us as a customer, and they treat us as their partner.

Are there any areas they could improve?

No, ChopDawg.com has been great. I also mentioned to them that I’d use them again if we're going to develop another app.

Do you have any advice for potential customers?

Know what you want and set your requirements as early as possible. Even if your requirements aren’t thorough, ChopDawg.com will help you shape your project scope with their ideas and recommendations.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of an automated retail company, and our main business is commercial massage chairs. Our products are usually found in airports, malls, trampoline parks, and travel toll plazas. We operate about 10,000 commercial massage chairs throughout the US, Israel, and Canada. 

We’ve also added a rental kiosk to our portfolio. We have around 150 units placed in multiple mall locations. In addition, we have an e-commerce brand for retail massage chairs and small items such as massagers, percussion guns, and recovery devices. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ChopDawg.com?

We needed help with UI/UX design. 

SOLUTION

What was the scope of their involvement?

ChopDawg has designed the UI/UX of our mobile and custom app from scratch. Their team provides us advice based on how users interact with the app. We’ve leaned on them to put us in the right direction. They use Figma for the design, and we collaborate through Slack and Confluence. 

We don’t have clear specifications, but we want them to stay within our brand guidelines. That way, their work looks and feels like it belongs in our family of brands. We’re making flow changes to our custom app while reskinning it to make it more modern and fun to use. 

Whenever users open our app, there’s a unique experience with each product. The app brings together our brands, and it allows our customers to earn points and redeem rewards across our various products.

ChopDawg’s design work is mostly finished, and they are currently providing maintenance and tweaks. 

What is the team composition?

I’ve worked with 3–5 teammates, including a project manager. 

How did you come to work with ChopDawg.com?

ChopDawg was recommended to someone in our office. We chose them because of their background in mobile apps. 

How much have you invested with them?

We’ve spent around $50,000–$100,000. 

What is the status of this engagement?

We started working together in June 2019, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The designs are not yet live, but the feedback from initial viewers has been positive. Everyone tells us it’s a good update and that the flow and design changes make sense. 

Thanks to ChopDawg, we’re confident that we will have a much better product. They’ve exceeded our expectations — we are happy with their project management and deliverables. 

How did ChopDawg.com perform from a project management standpoint?

They deliver within budget and schedule. If there are any delays, it’s caused by our side. We communicate through emails, phone calls, video calls, and Slack. 

What did you find most impressive about them?

ChopDawg’s communication skills are impressive. They’re exceptionally thorough in scoping the project, and we don’t encounter overruns or scope creeps. Their work is efficient, and they’re good at managing expectations. 

Are there any areas they could improve?

I can’t think of anything. Our overall experience with them has been positive.

Do you have any advice for potential customers?

Ask questions, and allow them to scope the project properly before proceeding with the implementation. 

BACKGROUND

Introduce your business and what you do there.

I’m the manager of a wholesale shoe brand.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ChopDawg.com?

We wanted to build a fitness application for marketing purposes.

SOLUTION

What was the scope of their involvement?

ChopDawn.com has been providing web and mobile app development on Android and iOS. The platform is a dance application that allows users to take lessons, buy shoes, and communicate with other users through a communication feature.

What is the team composition?

We’ve been working with 5–10 members of their team.

How did you come to work with ChopDawg.com?

I found them through a Google search, and after interviewing more than 20 provider options, I decided that they were the best option for me.

How much have you invested with them?

We’ve spent about $75,000 with them so far.

What is the status of this engagement?

We started working together in December 2020, and the engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve been exceptional from the design to the backend. Overall, ChopDawg.com has been competitive, honest, upfront, and helpful.

How did ChopDawg.com perform from a project management standpoint?

Their team has been great with communicating and sticking to schedules and budgets. In terms of tools, we’ve used Trello and Slack.

What did you find most impressive about them? 

They’ve been phenomenal in their development work, and it’s been a pleasure working with them.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — the experience has been too good. 

Any advice for potential customers?

Be as honest and communicative to them as possible; that’s the only way to get the best results.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a startup software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ChopDawg.com?

We needed help in creating a web-based application for our business.

SOLUTION

What was the scope of their involvement?

ChopDawg.com has been doing app development for us. We provided them basic hand-drawn versions of what we wanted, and they took that and are turning it into mockups to develop the final product later. 

In terms of functionalities, the most important thing that we wanted was that the system needed to be user-friendly for a referral partner to send a referral. It should be easier to send than a text message, so users can just select a service provider, look at the client’s basic information, and hit send.

What is the team composition?

We’ve been working with a project manager, a couple of designers, and an account manager. We’re also ready to go into the programming phase, and there’s a whole team waiting for that.

How did you come to work with ChopDawg.com?

I found them on Clutch, and we decided to work with them because I was looking for a development team that could give their insight from their experience and knowledge. ChopDawg.com’s team asked the right questions, so it seemed like they knew what they were doing.

How much have you invested with them?

The total quote for the project is $67,500.

What is the status of this engagement?

We started working together in August 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We brought in a marketing team to help us with the branding and strategy of the overall company, and their team members have been blown away by the product. They say that it is very well thought and put together. Overall, they’re an engaged team that has been very helpful.

How did ChopDawg.com perform from a project management standpoint?

They’ve been awesome; they’re straightforward with their requirements and have also done an excellent job at setting expectations. In terms of communication, we have weekly standing meetings with their project manager and one of their designers. 

What did you find most impressive about them? 

Their initial consultation approach is outstanding; they try to dive deep and ask questions to figure out what’s on our heads so they can turn it into reality. I know that’s not easy, especially coming from a non-technical point of view.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — they’ve been awesome!

Any advice for potential customers?

Ensure that both sides are engaged; if they ask you to review something, do it and provide your feedback as soon as possible. Otherwise, you’ll delay their ability to respond.