Chakor

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an online networking and event portal for people in the spiritual and holistic wellness field.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chakor?

We needed a website because I didn't have one, so I hired Chakor to build it for me from scratch.

SOLUTION

What was the scope of their involvement?

Chakor has designed and developed my website from scratch using Bubble. We started with initial consulting and agreed on the scope of work. After that, we went through the design stage. Once we approved the design, the team started building the website. We've kept in contact with Chakor throughout the whole development process since.

What is the team composition?

We've worked with around three teammates from Chakor.

How did you come to work with Chakor?

We found them through Google. The team understood what I wanted and offered a good price, so I hired them.

How much have you invested with them?

We've spent around $5,000.

What is the status of this engagement?

We started working together in May 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Chakor has been delivering what they've promised. Basically, they get the job done.

How did Chakor perform from a project management standpoint?

We've had no issues with Chakor's project management. We've kept all of our communication online, so we use Google Meet for our virtual meetings.

What did you find most impressive about them?

Chakor’s speed in doing things has been really good. They’re quick to take action.

Are there any areas they could improve?

There's nothing Chakor could improve on.

Do you have any advice for potential customers?

Make sure communication is clear so that they can take action quickly.

BACKGROUND

Please describe your company and position.

I am an executive of Bizitory

Describe what your company does in a single sentence.

Our company is a business networking marketplace where businesses and consumers can connect and build a community. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chakor to accomplish?

• To build the software for our platform from start to finish.

SOLUTION

How did you find Chakor?

Bubble.io project application

Why did you select Chakor over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Chakor were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The main scope of work included building a web application from start to finish. Key deliverables included:

• UI/UX Design - A modern looking platform that is functional and easy to navigate. 
• Backend Development - A bug free platform with features including a social feed, messaging, and product purchasing. 
• Feedback - Add or fix features to make the platform run smoothly. 
• Application Testing - Make sure everything is running correctly for actual users. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Having a totally completed project that is ready for users to use that has no bugs and functions properly. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was awesome! They got back to me quickly and always had an answer. They made sure things got done the way I wanted. The project did take a little longer to get done then expected but it was all worth it in the end. 

What was your primary form of communication with Chakor?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

This company works really hard and gets things done while keeping costs low for those purchasing. This is hard to find when everything is so expensive. They made sure that I got what I wanted and kept it within my budget. 

Are there any areas for improvement or something Chakor could have done differently?

They did amazing and I wouldn't change anything they did. I'm happy with Chakor's work and I look forward to working with them on future projects. 

BACKGROUND

Introduce your business and what you do there.
I’m the owner of Learning Initiative, an AI-enabled SaaS platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chakor?

I needed help building my MVP as part of a startup.

SOLUTION

What was the scope of their involvement?
Chakor built the MVP of our web application using Bubble, a low-code platform. We started the project by providing them with my use case and what I wanted to do. We worked together to build the project’s scope, after which we started the design phase. They had designers who worked with me to create the UX/UI, business logic, and look and feel of the web app. Once we agreed on the final designs, they delivered them in Figma.

Chakor used OpenAI for this project. Our initial development was done on ChatGPT 3.5, and ChatGPT-4o, a newer version, was released.  After that, they delivered the final product, an AI-based SaaS platform. My requirement was for a web application only because my MVP use case is unlikely to be used via a mobile app. We want to get to that in the next iteration, which is also when I want to implement voice capabilities into the app. For now, customers can only use the MVP via a web service desktop.

What is the team composition?
Aside from the salespeople I initially talked to, I worked with Annus (Co-Founder) and Hamza (Co-Founder), a project manager, a team of designers, and a team of developers.

How did you come to work with Chakor?
I explored the Bubble platform to see whether it was the right platform for my MVP. I went onto the marketplace to see components that had been built by other people, and I started to see Chakor's work show up very often. I also discovered that Chakor was one of Bubble’s four global gold partners, so I reached out to them because they seemed to have very good products. There also wasn’t anything pre-made on the marketplace that matched my specific needs.

How much have you invested with them?
I spent less than $5,000.

What is the status of this engagement?
The project lasted from March–August 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
Chakor already delivered the main component, and all the final installments are also done. We’re currently publishing the MVP live to production environments. Some final touches are being done, but I’ve already given my sign-off to the MVP, so the project is technically finished. Since we ended up using OpenAI's newer version, ChatGPT-4o, we were able to leverage a few more extra capabilities as part of the MVP.

How did Chakor perform from a project management standpoint?
Chakor performed well in terms of project management. We used Figma to manage our constant feedback loop and Slack to provide daily updates. They always let me know what they were going to be working on at the start of the day and provide progress updates at the end of the day. This kept me really informed and up-to-date with what was happening and kept me engaged in the deliverables I needed to give them as the product owner.

This constant communication really reflected their high level of service and provided me with extra comfort knowing everything we achieved on a day-to-day basis. Nothing came as a surprise.

In terms of the timeline, there were some slippages in the schedule during the design phase. We went through a couple of iterations because I was a bit picky about how I wanted the design to look and feel. However, they were still very cooperative and accommodating of my specific requests.

A lot of the delays were not controlled by the Chakor team, and nothing that came from their side was unacceptable or beyond reason. Everything went seamlessly, especially because of their daily updates.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
I would like to give a shout-out to Zayaan (Web Application Developer), the project manager who handled the project from start to finish. I would also like to commend their main design person for creating really nice-looking visuals and UX/UI designs and their lead developer for effectively communicating throughout. I’m sure they were supported by other developers behind the scenes, but they were my primary points of contact.

What did you find most impressive about them?
I was most impressed with the quality of every person on Chakor’s team. Their design team was very attentive and asked many useful questions. When they delivered their initial designs, I provided a lot of feedback and critiqued their work thoroughly. They actually listened well to my feedback and gave me what I wanted.

I also liked how they devised at least two different ways to execute the final concept. I actually ended up changing my mind and accepting what they had come up with rather than what I initially wanted. They obviously knew better and offered a better way of solving my problem. They were still very happy to communicate and understand what I was asking for, which was critical to delivering a great product and outcome.

The whole point of choosing Bubble was that it was supposed to be very fast. However, once the app was usable, there was one design element that I had approved but wasn’t working as expected, which caused a delay. We sat together on a call and went through the issue, and they came up with an alternative way to execute it that improved the final solution. Whenever they saw an opportunity to improve, they always took it.

Are there any areas they could improve?
No, they put their expertise forward when the project wasn't going as planned.

Do you have any advice for potential customers?
It’s a good idea to clearly communicate what you want and why you want it. The more you can clarify your requirements, the better the results will be.

BACKGROUND

Introduce your business and what you do there.

I'm a digital consultant for an International Baccalaureate Organization (IB) school in Indonesia. I help with the digitalization of the school's services and understand what can be improved in terms of IT infrastructure to improve productivity and efficiency. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chakor?

We identified a lot of time wasted on manual data entry, including duplicate entries from parents filling out paper forms and then having to import that onto a spreadsheet. We also identified a lot of back and forth from WhatsApp information to input into the spreadsheet. This all resulted in a disjointed and fragmented database among the different school departments.

Moreover, we found that sometimes data was either missing or duplicated. At our school, it was difficult for different departments to get a sense of students' application status because someone might have forgotten to update the information or there had been a lapse in communication from parents. We wanted to fix our manual entry, fragmented data, and lack of transparency issues. We embarked on a transformation project for the admissions system and hired Chakor. Some of our goals included real-time updates. 

SOLUTION

What was the scope of their involvement?

Chakor is developing an in-house admissions system. We started the process by providing documentation from the school's end. I provided the team with all the use cases and led the team in designing the platform and functionality. The Chakor team has also contributed use cases I hadn't considered in the initial UI design. Chakor is translating that work into a no-code tool using Bubble. 

Chakor has designed the database and the workflows for how the system's UI will interact with it. The team has also handled all the needed integrations. For example, they integrated the system with Jotform for the forms users will need to fill out and a payment gateway to help parents make payments immediately. 

The team has also built email and notification-related features, roles, and permissions within the platform. Chakor is building a CRM for parents to submit their kids' school applications. The platform is missing some tweaks before it goes live. After launch, Chakor will provide us with four months of maintenance services; we're technically in that period based on the original timeline, and they'll help us resolve any issues and make changes to the system that might come up once our team uses it. 

What is the team composition?

They have a product manager, Mohid (Web Application Developer), and a developer assigned to the project. 

How much have you invested with them?

We've spent around $5,000.

How did you come to work with Chakor?

I really wanted to use Bubble instead of building the app from scratch to make the process faster. I found Chakor on Bubble's recommended agencies list. I reached out to a few companies, and Chakor had a good reputation and many good reviews. When I called them, the team seemed to have a keen interest in the project, which was a plus. 

What is the status of this engagement?

We began working with them around April 2024, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Chakor has been able to supplement my expertise for this project. They understand what they need to build and have added email notifications, roles, and permissions within the tool, which I hadn't thought of before. Chakor created various rules within the platform that have helped meet the school departments' needs. The team has executed these features very well, which will go a long way because they'll benefit us while maintaining data security.  

How did Chakor perform from a project management standpoint?

They've been able to work in an agile manner and have been very accommodating. Our school is unique because we have our own workflow and processes. Initially, we had a notion of how to build the tool, but then we realized that might not be the best solution. Chakor has been open to making the necessary changes even though they resulted in a longer timeline.  

We originally thought the system could be completed in two months, but the timeline has been longer. Chakor has been a good partner and has continued to be available despite the extension of the timeline. At every stage of the process, Chakor shares an update, and I test it, share it with my team, and provide feedback. For every feedback session, we have a call, and Chakor has good availability.  

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to give a shout-out to Mohid, who acts as our product manager and project lead. He understands our business requirements and is very open to feedback. Despite a lot of back and forth and changes in requirements, he remains very adaptable and executes the project so that we can realize the admissions system we need. 

What did you find most impressive about them?

Chakor has a good Bubble license. The team also provided us with very detailed scope and quote documents during the initial process, distinguishing them from other companies that offered quotes that were lacking. 

Are there any areas they could improve?

Their QA process and use of project management tools could be improved. When I test their updates, I still see many issues and have to provide them with a lot of feedback, which takes a while.

Although Chakor always addresses all my feedback, I would expect every update to work well and not have as many issues. This could be because Chakor isn't testing these updates themselves and figuring out how to fix them, making sure the tool is clear of bugs before delivering. Instead, I act as their QA. 

Do you have any advice for future clients of theirs?

Come up with a clear idea of what you want to build and involve the stakeholders within your organization who will interact with your product; that's something I could have done better. If you have your team there, they can provide Chakor with feedback directly and will notice things you won't, so you can spend less time going back and forth with changes and documented requirements. Since I'm a business analyst and not the end user, there were things I missed.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a Parisian startup that builds software and hardware for car professionals to use, helping them in their journey pricing and remarketing used cars.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chakor?

We started our company in October 2022 and offered a web application, and we were pivoting to a mobile app to add features our web app didn't have. We needed help building our mobile app's MVP.

SOLUTION

What was the scope of their involvement?

Chakor built a no-code mobile app MVP for iOS and Android platforms using Bubble. After describing my needs, Chakor sent me a scope of work and a quote. Once I accepted the scope, the team added me to their Slack channel. The app had an overview feature that gave a dashboard of KPIs to professionals, including the number of cars, inventory, and gross margin for a set period of time. 

The app's main feature was to provide car data analysis, which did a deep inspection of cars based on the collected data from our device provided to professionals. We asked professionals to do a road test, and our device guided them and collected data in parallel. Our mobile app used AI to analyze the data and create a report detailing the main aspects and issues of the car, for instance, if it had a problem with the brake system. 

What is the team composition?

I worked with a technical lead and a no-code developer. The technical lead worked partially on the project, and the developer worked full-time.

How did you come to work with Chakor?

I found Chakor on Bubble, the platform we were looking to build our MVP with. Chakor was certified on Bubble, so I reached out to them via the platform. A few days later, I met with a customer manager.
How much have you invested with them?

We spent less than $5,000.

What is the status of this engagement?

We engaged with Chakor from July–August 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Chakor delivered a functional MVP that our customers are now using, which was exciting for us. The app worked perfectly, and Chakor delivered it in a short period of time, which was what we were looking for. We wanted to have this MVP to check some details from our web app's features so that we could go through iterations and modify the product eventually if needed. Chakor offered a smooth and professional process, and we've shared the MVP with five customers. 

How did Chakor perform from a project management standpoint?

The initial budget we received to develop this MVP was €40,000 (approximately $44,000 USD), and we ended up spending less than $5,000, a huge saving of money. Our deadline was demanding because I wanted to have the app up and running with our customers starting this week, and Chakor delivered it on time. We had a non-expensive product in a quick time. 

Chakor's communication was perfect via Slack, which was helpful because the team communicated what they'd work on every morning. Chakor called us directly if they had questions about the code, which was very cool because I have a French number. I proposed not to use project management tools since our scope of work wasn't big, and we collaborated via Notion. 

Chakor added bonus work, including the quick and free configuration of the mobile app. The team tested the app, and I also tested it before launching it. The team offered a professional experience and respected the scope of work. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Yahya's (Web Application Developer) work was great.

Are there any areas they could improve?

I can't think of anything Chakor could improve at this moment. I will continue working with them. 

Do you have any advice for future clients of theirs?

I suggest being reactive since the first meeting you have with Chakor. It took the team one week to deliver the first catch-up, and I opted to contact them via their website or another platform instead of Bubble because it took me some time to figure out the platform. My recommendation is to contact Chakor directly. 

BACKGROUND

Introduce your business and what you do there.

I'm the CTO of a company that is developing a management tool for car dealerships.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chakor?

We needed support to develop our software. Our main goal was to speed up the development process since I was the only developer working on this project. 

SOLUTION

What was the scope of their involvement?

Chakor helped us develop part of our software using Bubble, a no-code tool. Initially, we reviewed the project's details and showed the team our designs, what we had done so far, and what needed to be done. We discussed the project's timeline and set a plan to move forward and ensure we met the desired timeline. 

What is the team composition?

Initially, we worked with Waleed (Application Developer) and Ramsha (Web Application Developer). At one point, we realized that we needed to add a third developer to meet our timeline.

How did you come to work with Chakor?

I found Chakor through Bubble's partner hub. When you open a Bubble marketplace, they show certified developers, and Chakor was one of them. I contacted a few of the companies I found there and decided to work with Chakor.
How much have you invested with them?

We spent around $5,000.

What is the status of this engagement?

We worked with Chakor from December 2023–April 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When we started working with Chakor, we set a scope of two months. However, as the development progressed, we realized the project would take much longer than we had in mind. I liked that Chakor helped us achieve our goals and didn't back down from the project. Our project ended up lasting four months instead of two. 

How did Chakor perform from a project management standpoint?

Although the original project's timeline increased, Chakor committed to the initial budget we discussed and maintained the same service level throughout the project. We communicated mostly through Slack and had meetings 2–3 times a week via Google Meet. Chakor shared designs on Figma, where we commented and left notes indicating the following tasks.

What did you find most impressive about them?

Chakor honored what they agreed on. If the team says they'll do something, they get it done and don't back down. 

Are there any areas they could improve?

Nothing particularly stood out. 

Do you have any advice for future clients of theirs?

I suggest spending more time gathering requirements at the beginning of the project. Our project consisted of two parts. In the first part, we didn't gather as many requirements as we should have. However, we gathered more requirements in the second part, as Chakor suggested, and the collaboration was smoother. 

BACKGROUND

Please describe your company and position.

I am the Founder of Climate Tech Branding

Describe what your company does in a single sentence.

Climate Tech Branding is an agency that builds climate-positive brands. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Chakor to accomplish?

• To build a prototype for an AI-powered platform application on Bubble.
• To create and structure a dataset for training an LLM.
• To build and finetune an assistant on OpenAI.

SOLUTION

How did you find Chakor?

Online Search

Why did you select Chakor over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Chakor were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project aimed to build a prototype for an AI-powered sustainability communications platform called Clean Claims.

• App Functionality: To highlight sustainability claims in text, categorize them, and showcase the risk of greenwashing, and provide insights on why the category and risk was chosen. 
• Data Processing & AI training: To structure the raw data in a way that could train OpenAI and export JSON code. 
• Website Pages: Two main pages for the prototype were the Home and About page.
• Signup flow: Build a signup flow using Stripe and additional pages that enable this checkout process.

Deliverable: A fully functioning prototype that can be used to showcase the concept to potential investors and clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ultimately, this prototype which Chakor built for us has already helped Clean Claims get accepted into a startup accelerator program. Without them and their drive to go above and beyond, this never would have been possible. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Even though I was the client, they kept me up to date on the project and forced me to deliver so we could move forward. 10 out of 10.

What was your primary form of communication with Chakor?

Email or Messaging App

What did you find most impressive or unique about this company?

When we entered into the agreement, I didn't expect them to go above and beyond on the AI development side. However, as we got into the weeds — and I realized I was out of my depth — they stepped up. As a result, we really cocreated and that impressed (and honestly surprised) me.

Are there any areas for improvement or something Chakor could have done differently?

Not on this project. You guys are awesome.

BACKGROUND

Introduce your business and what you do there.

I'm the owner, founder, and principal consultant of a technology and workflow consulting business that helps other businesses scale their workflows. In my position, I'm the lead technical expert for the solutions we build.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chakor?

I was looking to scale my software development team to gain and service new clients. I was working as a single person, so I wanted to grow my team.

SOLUTION

What was the scope of their involvement?

Chakor provides me with staff augmentation services. Initially, we had some conversations regarding the types of skills I was looking for. At the time, I didn't have a formal job description; I only knew what type of skills I was looking for in terms of regular and low-code software development. Therefore, we went through a discovery process to figure out what I needed. Then, they helped me find the right resource pretty quickly.

What is the team composition?

I've worked with 3–4 teammates from Chakor.

How did you come to work with Chakor?

One of my former employees found them online.

How much have you invested with them?

 We’ve spent over $10,000.

What is the status of this engagement?

We started working together around March 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

First and foremost, our partnership with Chakor has allowed us to grow our customer base, so we've been able to grow our number of clients and our revenue. In fact, our revenue has almost doubled since we started working with Chakor because we went from being a one-person team to a two-person team, so we were able to get twice as much work.

Our goal is to continue to add more engineers to our team as we grow. Chakor has allowed us to grow without worrying about the technical side of things as much.

How did Chakor perform from a project management standpoint?

Chakor's work has been great in terms of timelines. We have our own project management system and processes in place, so I don't have to rely on Chakor as much for project management. Wahaj has come in and learned about agile project management. Therefore, our internal training plus our joint management systems have worked well in this regard.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Wahaj (Application Developer) works with me on a daily basis and supports me as a software developer and as a technical specialist when it comes to Airtable, Bubble, and Make. He has come in and become a sponge in terms of what I've taught him about our processes, the solutions we build, and how we service our clients.

The fact that he has come in and hit the ground running has been very valuable for us. He has helped us continue to grow, so we wouldn't have been able to get where we are without his help. Additionally, I would give a shout-out to Waleed (Application Developer), Annus, and Hamza (Co-Founders). They've been super helpful in managing our projects.

What did you find most impressive about them?

The quality of Chakor's resources is outstanding. We went through multiple candidates before we hired an engineer through Chakor, and none of them had even close to the caliber of sharpness, creativity, and development discipline that Chakor's engineer had. Those traits are important for the kind of work we do. Overall, Chakor has an impressive ability to find talent that really knows how to develop software.

Are there any areas they could improve?

I can only advise Chakor to continue to grow and work on their internal processes. They could continue to make their processes more streamlined and effective in terms of onboarding new resources, training them, and upskilling them. Other than that, there's nothing Chakor could improve on; they've done a great job so far.

Do you have any advice for future clients of theirs?

the more organized you are, the more effective you can get and the more effective Chakor's services will be. All bottlenecks have been related to me and the lack of organization on my end.

BACKGROUND

Introduce your business and what you do there.

I'm an executive of a company that provides cybersecurity solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chakor?

We wanted to outsource high-quality developers and bright minds to support our product's development.

SOLUTION

What was the scope of their involvement?

Chakor provides staff augmentation services for our company. Initially, we explained our project's scope to the team and the professional profiles we were looking for, and Chakor has provided those profiles. Chakor also offers project-based services, but that wasn't within our requirements. 

What is the team composition?

We work with four teammates from Chakor, including Hamza (Co-Founder). 

How did you come to work with Chakor?

We searched for service providers and even worked with other companies before engaging with Chakor, but we weren't satisfied with the work. We reviewed Chakor's portfolio, interviewed some teammates, and decided to try the team out.
How much have you invested with them?

We've spent over $10,000 on this project.

What is the status of this engagement?

We began working with Chakor in September 2023, and we're still working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Chakor's work has had a positive impact on our company. The team meets our expectations, and every time there is even a small issue, Chakor addresses them quickly and adequately.

How did Chakor perform from a project management standpoint?

Chakor delivers work on time and stays on budget, showcasing perfect project management.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Hamza is great and has been key in our project.

What did you find most impressive about them?

I'm mostly impressed by how Chakor cares about their customers, which is a good quality.

Are there any areas they could improve?

Although there is always room for improvement, I'm happy with Chakor's work. 

Do you have any advice for future clients of theirs?

I recommend customers scope out exactly what they want and be very clear about what they need from Chakor.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a no-code development agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Chakor?

Chakor helps us with our no-code development projects.

SOLUTION

What was the scope of their involvement?

When a customer needs a custom no-code app, we’re in charge of managing the project and developing the scope, but we outsource the actual development work to Chakor. Every app they help us build is pretty much built from scratch, using Bubble.io as our main development platform. Thus far, we’ve done 5–6 projects with them.

In addition to the no-code development work, Chakor has helped me with some basic UI/UX design work in Bubble.io. However, we now have an upcoming project where they’ll help me with actual UI/UX design work using Figma.

What is the team composition?

I work with a senior developer and one of the founders of Chakor. 

How did you come to work with Chakor?

I originally found them through a Facebook group. In that group, we posted that we were looking for Bubble.io developers, and one of Chakor’s teammates reached out to us. From there, we gave them a test project to work on to see their performance, and they were able to execute it. Through that process, we felt a level of comfort knowing that they would provide a quality service for us, so we started working together.

What is the status of this engagement?

We started working together around October 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve been getting good feedback from our customers, which has been the most important result. Chakor has delivered quality work, so we haven’t experienced any bugs or crashes outside the regular issues for custom development projects.

How did Chakor perform from a project management standpoint?

Chakor’s project management is very good. We communicate with them over Slack almost on a daily basis to discuss what we’re looking for, and we also have a weekly update call via Zoom. Moreover, we communicate via email. Whenever we have any issues with Chakor’s development work, they take care of those immediately.

What did you find most impressive about them?

Chakor works really hard to develop true partnerships with their clients. They’ve tried hard to become an integral part and an extension of our team.

Are there any areas they could improve?

Although I don’t think that Chakor is doing something wrong on their end, I always have to keep an eye on how they enter addresses during the development process. This issue might be a cultural thing, but the way they enter addresses is different from the way we do it in the US.

Do you have any advice for potential customers?

Do a test project like we did to vet them. Additionally, be very precise with your directions and set expectations early into the process to create a strong relationship.