Cambrian Infosystems Pvt Ltd

BACKGROUND

Please describe your company and position.

I am the Project Manager of DENTAL LOGISTICS LTD

Describe what your company does in a single sentence.

At Dental Logistics, we specialize in providing reliable, secure, and efficient collection and delivery services tailored for dental professionals. Based in London, we serve practices across the city, with our network now expanding into areas like Birmingham and beyond. We don’t just handle logistics, we also assist with lab arrangements and support dental surgeries by ensuring all necessary equipment, appliances, and restorations are delivered safely and on time. Our dedicated fleet collects cases directly from your practice and delivers them back with care and precision, reducing delays, minimizing risk, and saving you valuable time. Whether it’s coordinating with your lab or making sure everything’s ready for surgery, we’re here to keep practice running smoothly, because when everything arrives as it should, you can focus on what matters most: your patients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cambrian Infosystems Pvt Ltd to accomplish?

• Centralize Workflow Management – Create a unified system to manage clinic bookings, lab coordination, case tracking, and documentation across multiple locations.
• Enhance Real-Time Coordination – Enable real-time updates and scheduling to streamline communication between dental clinics and labs.

SOLUTION

How did you find Cambrian Infosystems Pvt Ltd?

Referral

Why did you select Cambrian Infosystems Pvt Ltd over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Cambrian Infosystems Pvt Ltd were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Project Objectives
Build a centralized platform to manage the end-to-end workflow of dental surgery coordination between clinics and labs.
Enable real-time booking, communication, and case tracking in a secure and scalable environment.
Improve operational efficiency, reduce manual communication, and enhance visibility for all stakeholders.
2. Key Features & Modules
A. CRM Functionality
User Role Management: Admin, Clinic Staff, Lab Technician, Driver/Logistics, and Patient View (if needed).
Clinic & Lab Profiles: Maintain detailed profiles including services offered, locations, availability, and points of contact.
Patient Case Management: Track patient details, case history, associated lab work, and surgical needs.
B. Booking & Scheduling System
Calendar Integration: Sync with Google Calendar or Outlook; customizable views by day, week, month.
Real-Time Booking: Schedule dental surgeries, lab pickups/deliveries, and consultations.
Automated Reminders: Email, SMS, or in-app notifications for upcoming bookings and task deadlines.
Recurring Appointments: Set weekly or monthly bookings for routine lab work or follow-ups.
C. Lab Coordination Tools
Case Creation & Assignment: Generate and assign lab cases to specific technicians or labs.
Status Tracking: Monitor the status of lab items (e.g., Received, In Progress, Dispatched, Delivered).
Digital Documentation: Upload prescriptions, scans, and notes with each case file.
Secure Messaging: Chat or message feature between clinics and labs for case-specific discussions.
D. Logistics & Delivery Management
Pickup & Delivery Scheduling: Assign drivers to pickup or drop cases between labs and clinics.
Route Optimization: (Optional) Suggest optimized routes for multiple pickups/deliveries.
Driver App (Optional): Mobile-friendly interface for drivers to check assigned tasks and confirm deliveries.
E. Reporting & Analytics
Operational Dashboards: Overview of bookings, active cases, lab performance, and delivery timelines.
Custom Reports: Generate reports on clinic activity, case volumes, lab turnaround times, etc.
Audit Trails: Log user actions for accountability and quality control.
F. Compliance & Security
GDPR Compliance: Secure handling of patient data, including consent forms and data retention policies.
Data Encryption: Secure storage and transmission of sensitive information.
Access Control: Role-based access to ensure only authorized personnel can view/edit certain information.
Backup & Recovery: Regular backups with disaster recovery procedures.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The CRM and booking system significantly streamlined our operations across multiple dental clinics and labs. We saw a measurable reduction in manual communication—saving our team an estimated 20+ hours per week. Real-time bookings and automated reminders improved appointment accuracy and reduced missed handovers. Case tracking became far more transparent, allowing us to cut down delays in lab coordination by over 30%. The system also improved accountability, with audit trails and reporting helping us monitor performance and manage workflows more effectively. Overall, it’s become a core operational tool that’s boosted our efficiency and scalability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Cambrian Infosystems demonstrated excellent project management throughout the development process. They were highly organized, used clear timelines, and broke the project into well-defined milestones, which helped us track progress easily. Most deliverables were completed on schedule, and if there were any delays, they communicated proactively and always explained the reasons clearly. Their team was extremely responsive to our feedback and flexible when we needed to adjust or refine features. They stayed in close contact via WhatsApp, email, and video calls, making the entire experience collaborative and efficient. We always felt they genuinely understood our business and were committed to delivering exactly what we needed.

What was your primary form of communication with Cambrian Infosystems Pvt Ltd?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Cambrian Infosystems was their deep understanding of complex workflows and their ability to translate real-world business challenges into smart, functional software solutions. They didn’t just write code—they genuinely took the time to understand how our operations worked, asked the right questions, and offered thoughtful suggestions to improve the system. Their responsiveness and flexibility stood out as well; even as requirements evolved, they adapted quickly without compromising on quality. It felt like working with a true partner, not just a vendor.

Are there any areas for improvement or something Cambrian Infosystems Pvt Ltd could have done differently?

Overall, we were very happy with the collaboration, but if there’s one area for potential improvement, it would be in providing more detailed technical documentation or user guides post-launch. While the system is intuitive and they were always available to explain features, having a formal knowledge base or onboarding material would have made internal training a bit smoother. That said, they were always quick to support us whenever questions came up, so it never became a major issue.

BACKGROUND

Please describe your company and position.

I am the Senior Project Manager of Exact Digital

Describe what your company does in a single sentence.

personalised manufacturing and distributor of printed items

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Cambrian Infosystems Pvt Ltd to accomplish?

• Website development
• Software development

SOLUTION

How did you find Cambrian Infosystems Pvt Ltd?

• Online Search
• Referral

Why did you select Cambrian Infosystems Pvt Ltd over others?

• High ratings
• Good value for cost

How many teammates from Cambrian Infosystems Pvt Ltd were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Cambrian Infosystems Pvt Ltd is a distinguished offshore development company specializing in IT services and software development solutions. Their expertise spans mobile app development, custom software development, e-commerce solutions, AI development, application management and support, and web development.

In our collaboration, Cambrian Infosystems leveraged their technological proficiency to develop a comprehensive suite of applications, internal management software, and a website for us, with the total project value exceeding £72,000.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have consistently commended their exceptional technical skills, particularly in PHP, JavaScript, and CSS, which enabled them to handle complex projects such as financial platforms, e-commerce websites, and traffic control systems. Their innovative approach and ability to suggest system improvements have been highly appreciated.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The company’s effective project management is evident through timely updates and clear communication, utilizing tools like Skype, TeamViewer, and Microsoft packages to ensure smooth collaboration. We noted the team’s professionalism, speed, and efficiency, which significantly contributed to the project’s success.

What was your primary form of communication with Cambrian Infosystems Pvt Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Overall, Cambrian Infosystems Pvt Ltd delivered high-quality, cost-effective IT solutions, making them a reliable partner for businesses seeking comprehensive software development services.

Are there any areas for improvement or something Cambrian Infosystems Pvt Ltd could have done differently?

N/a

BACKGROUND

Introduce your business and what you do there.

I am part of two companies. One is a wholesaler and manufacturer of women’s apparel in the UK. We also offer an online service.

I’m also the co-CEO of another company where we manufacture intelligent control systems. These systems make semi-automated, robot-style connections between devices over distance using wireless or hardwired internet services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Cambrian Infosystems Pvt Ltd?

I built the original website for the internet service, but we needed a custom e-commerce site as well as a backend telecommunication device.

SOLUTION

What was the scope of their involvement?

For the wholesaler, we wanted an e-commerce site that’s different from a standard online shop system. Because it was a warehoused environment, it had to have backward compatibility. The system has to account for the costs of the stock in the end product. If someone in design says they’ve ordered a thousand meters of a particular cloth, that information gets compiled onto a server. That information contributes to the retail cost for a product and how much we make in profit and loss. 

Once we put that principle into place, that’s when Atir (Director, Cambrian Infosystems Pvt Ltd) got involved. His team was able to look at what we were doing and then consider, going forward, the way it should be done. Atir did that incredibly quickly, and his pricing was insanely inexpensive.

The relationship continued with the control system manufacturer. It began as an exploratory relationship because we needed to know what else they could do. We threw Cambrian Infosystems Pvt Ltd some trivial tasks based around internet communication. This was to sound out Atir’s understanding of signals processing and control systems. We discovered that he had people who could answer those questions.

One of our sensitive government-level contracts came to us looking for a technical solution that included our internet system, mobile phone technology, and interaction with an internet platform. We decided to do it like a jigsaw puzzle. We put together three parts in different directions to find out which of the three parties could create a product along the lines of what we said we can produce. 

Atir not only came back with the results, but he also suggested a better way of doing one or two of the things we thought we should do. Based on that, we have now employed him to assist us with the project.

We gave Cambrian Infosystems Pvt Ltd a chance to prove itself as a company with a trial project involving as a database, full accounts capability, and a stock control system. Atir proved himself invaluable. He built everything using PHP, JavaScript, and other technologies.

Because of the nature of what we do, we can’t send Atir hardware to develop our internet system as we can’t be sure it will arrive. We use a collaborative platform instead. He works on elements and can see the results of what he does while working remotely, which is the same as him having the equipment in front of him. He designs some of the backend from his end.

For example, our company does intelligent traffic lights which are solar-assisted and don’t have any land connection. They could be placed anywhere geographically as long as there is sunlight. We have them in Africa, India, and Saudi Arabia in places where the traffic flow is high and road deaths are high. We have reduced the number of road deaths and events by placing those traffic lights. 

Each traffic light is intelligent because they know each other exists and talk to each other. If one has trouble, the other one reports it. It also compensates and makes up for the drop or loss of that particular circuit. If the system needs to be programmed or modified as well as many other functions, it can be done over the cloud. The governments that own those particular kits can go to any of them and decide on custom situations to alter traffic patterns. Once the system is triggered, it will talk to everything along the line to make it happen.

We gave Cambrian Infosystems Pvt Ltd the framework to talk to the hardware, and Atir developed the tool kit to talk to the cloud to make it happen. We can control an entire small town’s traffic lights remotely from the UK or India.

What is the team composition?

I go through Atir because Cambrian Infosystems Pvt Ltd is a one-stop solution. Atir has a group of people that work for him under the same roof, including graduates from different areas working with him. He has a broad capability of expertise and has someone within his network that can solve whatever we throw at him.

How did you come to work with Cambrian Infosystems Pvt Ltd?

A colleague had met and worked with Atir, and recommended I contact him. I gave him a test first, and I had an answer the next morning. When I took a look at everything he had done, I was stunned.

How much have you invested in them?

We’ve spent less than $10,000.

What is the status of this engagement?

We began working together in 2017, and it is an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of work is unchallengeable. When I go to meetings with people seeking a contract, I showcase what we do as a company and include what Atir has created. We can’t showcase what we do without showing what he has done.

We had a request from a client to sort out an email issue. An email issue in itself sounds very trivial, but when a developer writes code for someone, they write the code knowing the script so that when they build a product, they know where everything is. If they know where everything is, they know where to go to find things where they are faulty. I asked Atir if there was a way that he could look at our existing script to correct what is happening. His solution was the most obvious—he ended up rewriting it.

How did Cambrian Infosystems Pvt Ltd perform from a project management standpoint?

He clearly has excellent project management. Any time I have given him a deadline, he has met it. We use TeamViewer and a Microsoft package which allows us to interact with certain things on boards. We take what we agree on and transcribe it to text. It then becomes our program plan.

What did you find most impressive about them?

Cambrian Infosystems Pvt Ltd reliably accomplishes what they promise to do. One of the things I like about Atir is if I call him, he is there to answer me. It is a very rare thing for someone to give you that support. If I have a problem during the day, because of the time difference, he can work on that issue overnight, and in the morning, I’ll get an email that the job is done. You can’t buy the level of service he provides.

Are there any areas they could improve?

It would make life a lot easier if I could physically send things to him, but because of the politics of where he lives, we are unable to do so. However, it has nothing to do with Atir.

Do you have any advice for potential customers?

Have your project defined and invite Atir’s opinion and input. He knows what he can and cannot do better than what a client might think they should be able to do. He’ll show you examples of what you’ve asked for or will create one for you. 

Atir can also probably teach you a lot more about what he can do to further your goals. Dip your toes in to see what he is capable of, and he will surprise you.

BACKGROUND

Please describe your company and your position there.

Easy Peasy Food Delivery Ltd is a Glasgow based 3rd party 100% green food delivery platform trading with the name Eco Runners. The company is offering the opportunity to restaurants and take-aways to outsource their delivery service to us by using our software and for orders coming from every ordering platform available by reducing their delivery cost by 30% to 40%.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cambrian Infosystems Pvt Ltd?

Cambrian Infosystems Pvt Ltd was hired by us in order to create from 0 a customised unique software from where we will be able to manage bigger delivery volumes and become scallable.

What were your goals for this project?

The main goal of this project was the company to become more self-sufficient, more attractive from our customers and scallable (expand in other cities/areas) with remote management.

SOLUTION

How did you select this vendor?

This vendor was selected carefully after different offers that we received for the following reasons: professionalism, understanding of the concept, expertise and cost

Describe the project and the services they provided in detail.

Cambrian Infosystems created a unique and innovative software from where we can manage/control remotely food delivery orders that are coming in our system from different restaurants and deliver them efficiently. The AI, the geolocation and the back-end set up gave us the opportunity to triple our volumes with the same number of couriers and expand already in 2 more cities.

What was the team composition?

The project had 2 project managers involved, 2 IT directors and a team of developers. The size of the team change over time due to the demand of the project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

After the completion of the project we increased our customer portfolio by 300%, we increased our efficiency by 150% and we our areas of operation (expansion in new cities) by 300%.

How was project management arranged and how effective was it?

The project was managed successfully and with professionalism from every member of the vendor's team. 

What did you find most impressive about this company?

The speed of completing new tasks and the advanced way of thinking of the project management and development team that they were forecasting at least 50% of our requests.

Are there any areas for improvement?

Due to time difference sometimes we had hickups on the communication (emails etc) but putting them in a general picture they had minor impact.

BACKGROUND

Please describe your company and your position there.

I am the founder of CCF Infotech and we are working in telecom domain

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cambrian Infosystems Pvt Ltd?

We hired cambrian for our own kiosk software development

What were your goals for this project?

In this they are developing entire kiosk software for us which will do recharges, utility bill payment and lot more..

SOLUTION

How did you select this vendor?

I got a chance to meet Atir in Dubai Gitex and after having a discussion with him I found him a good match for my requirement.

Describe the project and the services they provided in detail.

The project involved the technical consultation, brainstorming of ideas before coming to final scope with Cambrian.

The architecture of the Kiosk and service was developed with POC before we officially started the project. The phase 1 of the application is already developed and now they are working on phase 2 to include utility bill payment services also in the kiosk.

What was the team composition?

The team has project manager and a technical consultant managing the project for us along with the development team. The Managers so called account representative were responsible to give me timely updates and gather requirements or changes if any. Development people involve many team members which are fixed or join based on the forthcoming technical aspect of the application.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This was our key expertise and we have several versions of this kind of kiosk software we provide to clients. But this development has given us the expertise and the business to reach to new heights. We have been able to sell this software in more bulk and high retention rate.

How was project management arranged and how effective was it?

The project was handled on many tools which were synchronized by team members some of the tools we used in this were Wrike and github.

What did you find most impressive about this company?

Their knowledge of technology was impressive. They have a transparent working style.

Are there any areas for improvement?

i have not found any flaws in the way they work, infact they suggested me some better tools for work culture.

BACKGROUND

Please describe your company and your position there.

I work as the brand manager for an e-commerce company. We sell furniture, home accessories, and other items.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cambrian Infosystems Pvt Ltd, and what were your goals?

We work with Cambrian Infosystems Pvt Ltd for the software and design development needs of our e-commerce website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found this company based on our research. In our interviews, we thought that it could be beneficial in terms of cost-benefit.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We created a concise document outlining our requirements and objectives. We distributed the brief to Cambrian Infosystems Pvt Ltd. We had an interview after examining the brief, and they got to work. They stayed in touch with us till the task was completed. They finished our adjustments immediately. We also performed the appropriate testing and controls before launching the site.

How many people from the vendor's team worked with you, and what were their positions?

We stayed in touch with one person, but they worked as a large team on the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our site has become more user-friendly with the renewed design and modules. Our products came to the fore, we received positive feedback about the experiences of the users.

Describe their project management style, including communication tools and timeliness.

Our communication was done over WhatsApp. They were very helpful after work hours. In the event of a crisis, they always acted fast.

What did you find most impressive or unique about this company?

In addition to our wants and aims, we were impressed by their insightful recommendations, frequent communication with us, and honesty and dependability.

Are there any areas for improvement or something they could have done differently?

For the time being, everything is OK. However, it would be preferable to be able to set shorter deadlines.

BACKGROUND

Please describe your company and your position there.

Im the owner and CEO of a financial Service Company which provide financial services to clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Cambrian Infosystems Pvt Ltd, and what were your goals?

We needed a software to easily manage our investors and they in turn can easily manage their investments.

SOLUTION

How did you select Cambrian Infosystems Pvt Ltd and what were the deciding factors?

They developed for us a own, very good web Plattform for our finance products. Now we can serve our customers more easily and make financial investments for them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They used php, javascript and css. Thats what we needed.

How many people from the Cambrian Infosystems Pvt Ltd team worked with you, and what were their positions?

A project manager and a team worked with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The work with the team was excellent. The financial platform allows us to easily manage our investors and their investments in our products. Exactly what we have been looking for!

Describe their project management style, including communication tools and timeliness.

Communication was always easy and fast. Both by phone / via Skype, so also in writing via email.

What did you find most impressive or unique about this company?

Their professionalism and speed are excellent for us.

Are there any areas for improvement or something they could have done differently?

During our test runs there were only a few bugs, but they were quickly fixed and in the end everything was perfect.