Calibrate Software

BACKGROUND

Please describe your company and position.

I am the Founder of Kyn

Describe what your company does in a single sentence.

Provide education and organizational management tools for caregivers to coordinate care, communication, and a central repository for important documents. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Calibrate Software to accomplish?

• Project management
• Branding
• Software design development
• interfaces
• go to market plan

SOLUTION

How did you find Calibrate Software?

Referral

Why did you select Calibrate Software over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Calibrate Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

● UI/UX Design Strategy
● UI/UX Design and Interactive Prototype
● Web Application
● Backend/Database
● Landing Page
● CMS (Content Management System)
● QA/Support through internal alpha testing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes were excellent as they became partners in the development process. 

Working with this team was an absolute pleasure. They delivered every part of our project — from UI/UX design strategy and interactive prototypes to the web application, backend, CMS, and landing page — on time and exactly as promised.

Their communication was outstanding throughout the process. They were proactive in sharing updates, gathering feedback, and helping us navigate potential pitfalls before they became issues. The project management was tight and transparent, keeping us on schedule and within scope — no surprise billing or unnecessary scope creep.

What stood out most was their speed, attention to detail, and collaborative approach. They combined technical expertise with a genuine desire to ensure the product's success. We couldn’t have asked for a better partner to bring this project to life. Highly recommended!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed to fit my personal needs. They assigned a manager who clearly established goals and weekly or bi-weekly sometimes as needed meetings to get ahead of issues and create a streamlined process. Once they delivered the application, we went through an extensive training and performance testing. This testing allowed me to use my team to interact with the application and as we noticed user challenges Callibrate responded and quickly created fixes that were unanticipated. They were very responsive to our timeline and needs. They were professional and were very invested in our application and the success of our product. 

What was your primary form of communication with Calibrate Software?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team was top-notch. 

From the very beginning, this team demonstrated a rare balance of professionalism, expertise, and genuine human connection. They brought not only technical excellence across UI/UX design, development, and project management, but also a level of instinct, humor, and compassion that made the entire process enjoyable and deeply collaborative.

Their insight and experience consistently guided me away from costly pitfalls, saving both time and resources. They anticipated challenges before they appeared and provided thoughtful, creative solutions that elevated the final product far beyond what I originally imagined.

Every interaction reflected integrity, clarity, and care. Communication was seamless, delivery was ahead of schedule, and there was never any unnecessary scope creep or surprise billing. Thanks to their professionalism and expertise, I now have a product I’m proud of — one I couldn’t have envisioned without their partnership.

Highly recommend this incredible team to anyone looking for not just a service provider, but a true creative and strategic partner.

Are there any areas for improvement or something Calibrate Software could have done differently?

I can't think of anything at this moment, they were a wonderful group to work with. 

BACKGROUND

Please describe your company and position.

I am the Process Engineer of StarPlus Energy

Describe what your company does in a single sentence.

We build batteries for electric vehicles in the North American market. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Calibrate Software to accomplish?

• To build a website that attracts talent and potential customers.

SOLUTION

How did you find Calibrate Software?

Referral

Why did you select Calibrate Software over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Calibrate Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope includes designing the pages, page layouts, iconography, formatting the site content, graphics, and typography, in addition to delivering a design system. Page designs should include:

Home with hero section, value proposition, and contact form

About Us with History, mission, what we do, services

Careers with integration to our talent management contractor. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery of mockup and fully demonstrated website design within timeline. Our leadership team went through a round of desired modifications and we are continuing to work with Calibrate in order to reflect the vision that our leadership team has for presenting the company digitally to our talent and customer pool. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Faizan and Kevin have been diligent about sticking to a timeline for both intermediate milestones and final deliverables. They've responded to any obstacles with grace and focused precision, asking how they can resolve or overcome obstacles that were environmental and unavoidable. Their approach is strategic in order to maintain timeliness of delivery. 

What was your primary form of communication with Calibrate Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Kevin's leadership, Faizan's project management, and Sean's design craftsmanship. They really care about providing good work. 

Are there any areas for improvement or something Calibrate Software could have done differently?

I really can't think of a critique. Obstacles (eg. virtual meeting connectivity) have come from internal to the organization, not Calibrate's team. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a clothing retailer. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Calibrate Software?

We needed help with website development. 

SOLUTION

What was the scope of their involvement?

Calibrate Software has helped us design and develop our e-commerce website. They’ve built one from scratch and used Shopify. 

What is the team composition?

We work with Kevin and Sean. 

How did you come to work with Calibrate Software?

We found Calibrate Software through word of mouth. Our team chose them because of their professionalism level, quick responses, and attention to detail. 

How much have you invested with them?

We’ve spent around $25,000. 

What is the status of this engagement?

The engagement started in October 2024, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Calibrate Software has exceeded our expectations. 

How did Calibrate Software perform from a project management standpoint?

They deliver on time and within budget. We communicate via phone calls, Zoom, and email. 

What did you find most impressive about them?

Calibrate Software goes above and beyond. They communicate clearly and follow through strongly. The team thinks outside the box and provides solutions.

Are there any areas they could improve?

No, there aren’t any. They’ve found a way to fulfill everything I’ve asked for. 

Do you have any advice for potential customers?

Pay them. Whatever they say, do it — it’ll be done right the first time. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Qartek, an LLC. We have a specific niche product in the Medicaid space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Calibrate Software?

We were looking for a more automated and lower-cost solution for our product. We had previously worked with another vendor who developed the application, so we needed another team to quickly get up to speed on a product they hadn’t built.

SOLUTION

What was the scope of their involvement?

Calibrate Software has helped us enhance our application, which is both web-based and mobile. They’re front-facing with our client to troubleshoot, enhance, and make changes on the fly. In addition, they keep the application running and provide maintenance.

Our application allows Medicaid recipients to use our service to be awarded gift cards for certain activities their Medicaid company has set them up with. If you’re a recipient and in the plan, you could get $50 or $100 for doing certain health events that the Medicaid company has prescribed for you.

Our program automates this process so you can submit all your information, be qualified for it, receive the gift cards, and use them. The team helps us manage this entire process.

What is the team composition?

We only deal with Kevin, the CEO.

How did you come to work with Calibrate Software?

A board member recommended Calibrate Software to us.

How much have you invested with them?

We’re committed to about $150,000–$250,000 per year.

What is the status of this engagement?

We started working together in December 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Calibrate Software has promised and delivered what we’re looking for. It’s too soon to have an in-depth review of their quality, but we’re very happy with what they’re able to do. We’ve had no problems, and we haven’t had any crashes.

How did Calibrate Software perform from a project management standpoint?

Everything’s been on time. My COO gets the progress reports from them.

What did you find most impressive about them?

We’re impressed with their customer service. The team is easy to talk to and deal with.

Are there any areas they could improve?

There’s nothing Calibrate Software needs to improve on.

BACKGROUND

Introduce your business and what you do there.

I'm the digital marketing manager for golf products at Wilson. My responsibilities include managing our website and overseeing how we present ourselves as a brand on our digital platforms.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Calibrate Software?

We had a big product launch this year, and we wanted to offer a unique experience to our customers. However, due to our limited bandwidth, we needed to outsource the project because our internal team couldn't meet the quick turnaround time we required.

SOLUTION

What was the scope of their involvement?

Calibrate Software designed and developed a landing page for our new product launch. The page was intended to provide customers with information about our product.

We had a tight schedule of about two months to pull this together, and Calibrate Software was open and receptive despite the tight turnaround time. We started with a conversation to understand their capabilities and determine if they met our business needs, which they did, and then went into the development phase.

Our creative team provided Calibrate Software with all the assets needed to develop the landing page, and they implemented design suggestions. They also did some post-launch enhancements.

What is the team composition?

We worked with two team members, including Kevin, the CEO, and Sean, another lead.

How did you come to work with Calibrate Software?

They were a referral. We brought the project to our internal team to see who they had previously worked with, and they recommended Calibrate Software, so we reached out to them. 

What is the status of this engagement?

We started working with them in December 2024 and completed the project in January 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received quite a bit of traffic from the landing page to our website. The page also helped us set up parameterized URLs to define our metrics. We could see how many visitors from the landing page came to our site to buy the product.

Initially, there were some bugs, but they were so minimal that they weren't evident to the consumer. Calibrate Software communicated every potential issue beforehand and let us know when the deadline would be. They executed everything on time, so we saw no significant problems.

How did Calibrate Software perform from a project management standpoint?

Calibrate Software was incredible. Their team was very transparent and always wanted to work with us. They hit a rapid turnaround with the resources we had. They worked around the clock to help create this experience for us, which was truly valuable.

The team communicated any issue or delay well in advance so we could work around it where needed. We set up weekly meetings, and most of our communication was through email. We also used Google Meet and phone calls if it was urgent and leveraged monday.com to follow along with the project easily.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Kevin and Sean were extremely valuable, helpful, and responsive.

What did you find most impressive about them?

We were impressed with Calibrate Software's flexibility and openness to collaborate with us. Their team was very attentive to what we were trying to achieve, and they used their creativity to help meet our goals.

I loved their collaborative spirit and energy. They were very positive throughout the whole experience. Nothing was a no; it was always a conversation. I appreciate working with a team like Calibrate Software's.

Are there any areas they could improve?

We had such a tight turnaround. If we were to work with Calibrate Software again, we would want to ensure they had enough time to do an even better job. With more time, there would be a lot more things we could do.

Do you have any advice for potential customers?

When working with a creative team, always be open and precise about what you want. Calibrate Software will work around it and ensure they are collaborative. Their team wants to see your vision through, so being as detailed as possible is helpful. Just be open to the process.

BACKGROUND

Introduce your business and what you do there.
I'm the director of product development at DefendEdge.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Calibrate Software?
We wanted to create a frontend web app that was seamless and intuitive for the user. We wanted users to go around the app and find everything to be seamless so that it met their expectations.

SOLUTION

What was the scope of their involvement?
Calibrate Software has helped us with the UI/UX design of the frontend of a web app. In addition to the design, the team has also helped us develop this frontend using React.

During our initial engagement, we talked with Calibrate Software about our expectations for them to create the frontend of an app. From there, we went through a few design meetings, during which they showed us some designs. We collaborated with them and discussed what we liked and disliked.

Then, Calibrate Software went into the development process. The team has also fixed bugs and worked with us to bring the app to deployment.

As for the technology stack, Calibrate Software has used Figma for the design, React for the development, GitHub for version control, and AWS Amplify for the deployment.

What is the team composition?
Our main point of contact is Faizan (Project Manager), but we've also worked with Joe (Partner & Technical Lead). If there are others involved, I don't know them.

How did you come to work with Calibrate Software?
We've been using Calibrate Software for a while now. Around 2019, we worked with them on another project.

How much have you invested with them?
We spent $10,000–$49,000.

What is the status of this engagement?
We began working with them in May 2024, and the project is ongoing. We're in the final few weeks of our engagement.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
We currently don't have any metrics on the frontend code that Calibrate Software has delivered. However, based on the look and feel that they created for this app, I consider the project to be a success; the team has done a good job.

How did Calibrate Software perform from a project management standpoint?
Calibrate Software has delivered on time and on budget, and they communicate very well. We use Slack to communicate.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I would like to give a shout-out to both Joe and Faizan.

What did you find most impressive about them?
Calibrate Software's communication is top-tier, and the products they create are excellent.

Are there any areas they could improve?
I can't think of anything they could improve on.

Do you have any advice for future clients of theirs?
The design portion of a project is very important, so don't hold back on the design.

BACKGROUND

Introduce your business and what you do there.

I'm the chief strategy officer at WORKSHOP.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Calibrate Software?

We wanted to elevate the look and feel of our website and make it more dynamic and engaging.

SOLUTION

What was the scope of their involvement?

Calibrate Software helped us create a new company website. They basically revamped our existing website, giving it a new look and feel and adding content. Initially, we had a few conversations with them to talk about what we were hopping to achieve. From there, they created a mood board with some creative concepts, and we went back and forth on that.

Once we approved the mood board, Calibrate Software started designing the website's layout and putting the content together. We developed the copy and handed it to them, and they were in charge of laying out the pages. We refined the design, and once all the pages were approved, we launched the website. As for the technology stack, they used Figma to create the designs and mood board and Webflow to develop the site.

The website features four different case study pages that are very dynamic. It also has some animations and imagery.

What is the team composition?

Kevin (CEO) and Sean (Chief Experience Officer) were heavily involved in the project. We also worked with a project manager and 3–4 members from their development team.

How did you come to work with Calibrate Software?

I can't remember how we found them, but I think they were recommended to us.

How much have you invested with them?

We spent around $25,000.

What is the status of this engagement?

We worked together from September 2023–February 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our new website hasn't been live for very long, but we've definitely seen an increase in traffic, as well as an increasing positive sentiment about our website. People are very excited about it and have provided us with really positive feedback. As for the quality of their work, Calibrate Software exceeded our expectations. The site looks great and has definitely exceeded what we hoped it would achieve.

How did Calibrate Software perform from a project management standpoint?

Calibrate Software definitely delivered on time and on budget and communicated well with us along the way. We felt very good about the process, the budget, and the level of communication. We communicated via email and had regular meetings over Google Meet.

What did you find most impressive about them?

Calibrate Software's design capabilities and creativity were impressive. Overall, their whole team was great.

Are there any areas they could improve?

Calibrate Software's attention to detail on the development side could improve.

Do you have any advice for future clients of theirs?

Be very collaborative and give honest feedback.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and co-founder of an online educational and social platform for referees to connect, improve their knowledge of the game, and develop their careers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Calibrate Software?

We have a mobile app that is the primary way our business grows. Our community connects with other referees and posts plays for discussion. We started building this app with another company but weren’t pleased with the development, so we brought in Calibrate Software to take over. 

SOLUTION

What was the scope of their involvement?

We came to them with an undefined idea of what we were looking for, and through a rigorous line of questioning early on in the process, they helped us dial in the scope. Calibrate Software has been responsible for making functionality improvements, cleaning up the UI, and creating some overall enhancements.  

We went through a series of design sessions where they drafted up a series of UI features. We went back and forth until we were aligned and then moved on to development after that. We’ve gone through a few rounds of prototyping and a beta testing environment to prepare to launch these new features. 

Some of the enhancements Calibrate Software has made include direct messaging between individuals and adding a polling feature for users to include in posts. They’ve improved notifications and added shareable links so users can share content found outside the app. They’ve also created a robust search and filter function where users can find other users based on mutual interests. The app is available in the App Store and Google Play Store. 

What is the team composition?

At most, we’ve worked with 10 people, but our core group is made up of three people, including a project manager, a technical lead, and one of the co-founders of Calibrate Software. 

How did you come to work with Calibrate Software?

My company was working with Calibrate Software before I started working here. I believe Calibrate Software was on a shortlist initially, but we went with another company. When we weren’t thrilled with that company, we decided to move forward with Calibrate Software. 

What is the status of this engagement?

We started working together in July 2023, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Despite very recently launching some of the new features, we’ve had positive external feedback. The app is more user-friendly, and, with some of these new features, we’re expecting to see growth in in our daily active user account. We are very satisfied with their development and design work and look forward to our continued engagement with Calibrate Software. 

How did Calibrate Software perform from a project management standpoint?

Calibrate Software supplies strong communication and meets deadlines. They are highly responsive, detail-oriented, and organized. They lay things out clearly for us and are proactive. Calibrate Software uses Trello for project management and email for communication. 

What did you find most impressive about them?

Their team has been flexible, and when things pop up, they handle them quickly. When there are changes that need to be made, large or small, they take care of them. Calibrate Software’s team understands communication and how to be a good partner. They also have very talented designers, a good QA process, and they bring in a high level of expertise. 

Calibrate Software does a good job of making sure that we are involved in the engagement, and their company is genuinely interested in what we do. We’re new to this arena, and they’ve done a great job helping us navigate the process. 

Are there any areas they could improve?

We’re new to the development process and wish they had pointed out a few things in the beginning. However, this is not entirely their fault. 

Do you have any advice for potential customers?

Be open-minded and flexible. You’re going to get the most out of Calibrate Software if you let them share some of their insight. Take advantage of all the communication you can at the beginning of the engagement to ensure that you’re aligning on the small details. They are patient, and you should use that opportunity to scope out everything thoroughly. 

BACKGROUND

Please describe your company and position.

I am the President of Big Game Sport Inc

Describe what your company does in a single sentence.

We’re the premium provider of recreation sports platforms to make engaging and participating in recreational sports easier, more fun, inclusive and interactive.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Calibrate Software to accomplish?

• Improve the design and complete development of our platform for the commerical marketplace in short order.
• Quickly come up to speed on the code & platform that our initial design/dev partner had put in place. Unsatisfied with the work of our initial partner, we found Calibrate to pick-up from what they had started.
• Be consultative! We expressed to Calibrate that it was very important for them to bring and express their opinions to us. The experience with the first design/dev partner left us feeling we were working with a bunch of doers instead of an experienced team. Our goal was to work with a team that would enhance and improve our platform, not just do what they were told.

SOLUTION

How did you find Calibrate Software?

Online Search

Why did you select Calibrate Software over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Calibrate Software were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Transition ownership of environment & quickly come up to speed on the architecture, framework and code base from the previous developer.
2. Access the state of the transitioned platform and develop a project plan to develop & deploy the initial commercial release.
3. Provide consultative services to help us better understand gaps in our platforms design and usability.
4. Provide the team to Design, Develop, Test and Support the platform.
5. Provide budget and timeline requirements for the Product Roadmap provided. - with the Product Roadmap, the Calibrate team has specific time frames and expected budgets to work within to deliver on the expected schedule of releases.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project is ongoing and measurable outcome is pending as we are nearing the completion of our first deliverable and initial commercial release.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Calibrate is very hands on. What we've appreciated from the onset is that their whole team is very knowledgeable and engaged with our project. They know what's going on and share their candid feedback in a consultative and constructive way. As mentioned, our project is ongoing with the first initial release pending. We are confident in the team and feel our release schedules will be met with quality deliverables.

What was your primary form of communication with Calibrate Software?

Virtual Meeting

What did you find most impressive or unique about this company?

Hands-on and engaged from the top down. Consultative and knowledgeable. Shared sense of ownership. Easy to work and communicate with.

Are there any areas for improvement or something Calibrate Software could have done differently?

TBD - waiting to see how the first release goes.

BACKGROUND

Please describe your company and position.

I am the Senior Product Manager of an e-commerce company

Describe what your company does in a single sentence.

We're a headless commerce platform purpose-built for merchandisers, operators, and developers within high-growth brands and retailers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Calibrate Software to accomplish?

• Design and deliver a meaningful web-based data validation tool that meets the customer's unique use cases while integrating seamlessly into their internal data management platform.
• Design a passive validation tool that ingests data without disrupting any given workflow, alerting the operational team of critical errors before they cause significant damage downstream.
• Provide insightful analytics to the customer's management teams on data anomalies and errors.

SOLUTION

How did you find Calibrate Software?

Referral

Why did you select Calibrate Software over others?

Referred to me

How many teammates from Calibrate Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design, integrate, delivery, and maintain a passive validation tool that improves the operator experience by flagging and tracking errors impacting the customer's restaurant data management system, with additional rules to address pain points identified through customer stakeholder interviews. 

• Overview Project Deliverables: 
  • Data extraction solution integrated into the customer's operator platform. 
  • Fully functional REST APIs for data exchange. 
  • Data filtering function with configurable logic and rules. 
  • Error management process flow and flagging mechanism. 
  • Admin management system with SSO capabilities. 
  • Role-based credential system. 
  • Personalized dashboards for different user roles. 
• Database/Backend Deliverables: 
  • Data Extraction: Develop a solution to passively extract data from customers' data management systems without causing disruptions to downstream systems. 
  • REST APIs: Design and implement REST APIs for the exchange of relevant data between the enhanced system and external applications. 
  • Integration: Integrate the developed tool into the customer's existing operator platform, ensuring seamless communication and data synchronization. 
• Front/End Deliverables: 
  • Data Filtering: Implement a data filtering function with configurable logic and rule mapping to allow users to customize data retrieval based on specific requirements. 
  • Error Management: Establish an overall process flow for identifying and flagging data errors, enabling users to manage data quality and integrity efficiently. 
  • Admin Management System: Develop an administration system with Single Sign-On (SSO) capabilities to manage user access and permissions. 
  • Role-Based Credentials: Implement role-based credentials to control access levels and functionalities based on user roles within the system. 
  • Personalized Dashboard: Create personalized dashboards for users based on their roles and permissions, displaying relevant data and metrics to enhance the decision-making process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The excitement from the customer's cross-functional operational team for tool usage and prospects for market expansion demonstrate an optimistic outlook for user and market adoption from the customer team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Calibrate had timely and proactive communication with the customer and us, which promoted effective management of the project timeline and pushed key deliverables forward.

What was your primary form of communication with Calibrate Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I'm impressed with their ability to collaborate seamlessly with our team and align with our company's goals as well as our customer's.

Are there any areas for improvement or something Calibrate Software could have done differently?

None at this time.