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Reliable IT for Growing Boston Businesses

Boston Managed IT helps businesses stay secure, productive, and supported with dependable IT services built for both day-to-day operations and long-term growth. We partner with organizations that need responsive support, stronger cybersecurity, and a practical approach to managing technology—without unnecessary complexity.

  • Min project size
    Undisclosed
  • Hourly rate
    $150 - $199 / hr
  • Employees
    2 - 9
  • Year founded
    Founded 2015
  • Languages

Overview by:

Reviewer avatar
Nicholas Salem
Founder & CEO About the Team

3 Languages that we service

  • English
  • Russian
  • Romanian

No have been added yet...

    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate $150 - $199 /hr
    Rating for cost 4.9 /5

    What Clients Have Said

    Boston Managed IT offers good value for cost, with services priced under $10,000 for various clients. Clients appreciate their responsiveness and effective IT support, aligning with budget constraints and providing tailored solutions.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 2 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

    Select a service to see pricing information

    Boston Managed IT Review Insights

    Overall Review Rating

    4.9
    • Quality 4.9
    • Schedule 5.0
    • Cost 4.9
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Expertise in IT Security

      The company excels in enhancing IT security for clients, as evidenced by successful transitions to secure, virtual operations and paperless platforms. Clients report increased safety and efficiency in their IT environments.

    • Strong Project Management Skills

      Boston Managed IT is praised for their clear, organized, and well-managed project delivery. Clients consistently note their ability to meet deadlines and respond to needs promptly, ensuring minimal disruption to business operations.

    • Tailored IT Solutions

      Boston Managed IT provides customized and innovative solutions that align with client needs and company values. Clients appreciate the personalized approach that stands out compared to previous providers.

    • Value for Money

      Clients find Boston Managed IT to offer good value for cost, with competitive pricing that fits various budgets. This affordability, combined with high-quality service, makes them a preferred choice among clients.

    • Positive Impact on Business Operations

      Boston Managed IT's services result in measurable improvements, such as increased efficiency, extended device lifespan, and better insurance rates. Their work enhances the professionalism and reliability of client IT systems.

    • Room for Client Education

      While clients appreciate the service, some express a desire for more educational support to better understand their tech decisions. This suggests an area for Boston Managed IT to enhance client engagement through educational initiatives.

    Boston Managed IT Reviews

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    Industry
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    IT Consulting & Support Services for Law Group

    • IT Managed Services IT Strategy Consulting
    • Confidential
    • Jan. 2021 - June 2026
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "All was clear, organized and well-managed."

    Jun 8, 2026
    Owner, Special Needs Law Group of Massachusetts
    Annette Hines
    Verified
    • Legal
    • Framingham, Massachusetts
    • 1-10 Employees
    • Online Review
    • Verified

    Boston Managed IT provided IT consulting and maintenance support for a law group. The team managed the client's data storage and security and handled their software and hardware maintenance.

    Managed IT Services for Radiopharmaceutical Development Co

    • IT Managed Services
    • Confidential
    • Dec. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They are very responsive and ensure all our issues are taken care of."

    Jun 5, 2026
    COO, Radiopharmaceutical Development Company
    Anonymous
    Verified
    • Other industries
    • Boston, Massachusetts
    • 1-10 Employees
    • Online Review
    • Verified

    Boston Managed IT provides IT management services for a radiopharmaceutical development company. The team is responsible for the client's devices and IT software, and handling any IT issues.

    Managed IT Services for Accounting Consulting Firm

    • Cybersecurity IT Managed Services IT Strategy Consulting
    • $10,000 to $49,999
    • May 2026
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The team's responsiveness was impressive, and they had a great culture."

    May 8, 2026
    CFO, Accounting Consulting Firm
    Nancy R
    Verified
    • Other industries
    • Boston, New York
    • 11-50 Employees
    • Online Review
    • Verified

    Boston Managed IT provided ongoing managed IT services for an accounting consulting firm. The team supported the client's IT needs and provided security and expert advice.

    Managed IT Services for Commercial Flooring Company

    • IT Managed Services
    • Confidential
    • Apr. 2025 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0
    "The team typically resolves our issues within hours."
    May 8, 2026
    President, Brodney Flooring LLC
    Jack Cherewatti
    Verified
    • Construction
    • Waltham, Massachusetts
    • 1-10 Employees
    • Online Review
    • Verified

    Brodney Flooring LLC has hired Boston Managed IT to provide IT support. The team assists with troubleshooting technical issues, handling licenses, and managing email accounts.

    Managed IT Services for Nonprofit Human Services Agency

    • Cybersecurity IT Managed Services IT Strategy Consulting
    • Confidential
    • June 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The BMIT CEO and team members are very responsive to our needs."

    May 7, 2026
    Director of Marketing & Development, Opportunities for Inclusion
    Joanne Raymond
    Verified
    • Non-profit
    • Waltham, Massachusetts
    • 51-200 Employees
    • Online Review
    • Verified

    Boston Managed IT provides managed IT services for a nonprofit human services agency. The team has updated the network and firewall, revised on-premise storage, and migrated email to a cloud-based solution.

    Managed IT Services for Biotechnology Company

    • IT Managed Services
    • Confidential
    • Sep. 2021 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "We're impressed with Boston Managed IT's high reliability, friendliness, and willingness to engage."

    May 7, 2026
    COO, STRM.BIO
    David Raiser
    • Other industries
    • Cambridge, Massachusetts
    • 1-10 Employees
    • Online Review

    Boston Managed IT provides managed IT services for a biotechnology company. The team offers help desk support, consults on data storage, IT policies, and Microsoft 365 optimization, and sources laptops.

    Managed IT Services for Engineering Design Co

    • Cybersecurity IT Managed Services
    • Confidential
    • Feb. 2021 - May 2026
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "They were always prompt and very responsive."

    May 7, 2026
    President, Pyramid Technical COnsutants, Inc.
    William Nett
    Verified
    • Medical
    • Waltham, Massachusetts
    • 11-50 Employees
    • Online Review
    • Verified

    Boston Managed IT provided managed IT services for an engineering design company. The team established the client's company-wide network and provided IT security and backup services.

    IT Services & Platform Migration for Support Consultancy

    • Cloud Consulting & SI IT Managed Services
    • $10,000 to $49,999
    • June 2023 - May 2026
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "This company was patient and supportive from day 1."

    May 7, 2026
    President, Arise Consulting Service, Inc.
    KEVIN Russo
    Verified
    • Home Services
    • Waltham, Massachusetts
    • 11-50 Employees
    • Online Review
    • Verified

    Boston Managed IT provided IT services for a special needs children support consultancy. The team was responsible for setting up an email and data system and transferring the client from a previous platform.

    Managed IT Services for Inclusion Nonprofit

    • IT Managed Services
    • Confidential
    • Aug. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "A mix of proactive planning and high-touch responsiveness characterizes their approach."

    May 7, 2026
    Executive Director, Opportunties for Inclusion
    Roberto Moran
    Verified
    • Non-profit
    • Waltham, Massachusetts
    • 51-200 Employees
    • Online Review
    • Verified

    Boston Managed IT provides managed IT services for an inclusion nonprofit. The team offers 24/7 help desk support and ensures the client's digital systems comply with data privacy and reporting standards.

    Showing 1-9 of 9 Reviews

    Our Story

    Boston Managed IT was built on a simple belief: small and mid-sized businesses deserve IT partners who are proactive, not just reactive. Founder Nicholas Salem saw an industry that had trained clients to accept slow response times and generic solutions — and set out to change that. Today, our team brings 25+ years of combined expertise across healthcare, legal, nonprofit, biotech, and more. We're here to turn your IT from a cost center into a competitive advantage. It's time to expe

    Meet the Team

    Nicholas Salem

    Nicholas SalemFounder & CEO

    Nicholas Salem is the founder and CEO of Boston Managed IT, a Boston-based MSP serving 183+ businesses across 15+ industries. He built BMIT on one conviction: small businesses deserve IT partners who are proactive, strategic, and actually show up.

    Erich Shafer

    Erich ShaferL1 Service Delivery Technician

    Erich Shafer is a Service Delivery Technician with over 10 years of experience in the IT industry. He is highly skilled in troubleshooting and resolving technical issues for both hardware and software.

    Daniel Ostrowski

    Daniel OstrowskiL3 Service Delivery Technician

    Daniel was raised in Michigan and earned a degree in marketing from the University of Michigan-Flint. As a child, he had a strong interest in computers and decided to pursue this passion as a career after the onset of the COVID pandemic.

    What Sets Us Apart

    We Know Your Industry

    We don't learn on your dime. With clients across healthcare, legal, biotech, nonprofit, dental, and more, we bring ready-made expertise in the compliance requirements and workflows that matter to your business.

    Proactive, Not Reactive

    Most IT problems don't have to happen. We monitor, patch, and plan ahead so issues get caught before they cost you. Our clients stop dreading IT and start relying on it.

    Real People, Real Response Times

    When something goes wrong — or you just have a question — you reach someone who knows your environment and is ready to help.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    8
    Overall Review Rating
    4.9
    Source
    Clutch
    Last Updated
    June 8, 2026

    Business Entity

    Business Entity Name BMIT, Inc
    Source Massachusetts Secretary of State
    Jurisdiction of Formation Massachusetts
    Date of Formation October 11, 2022
    Status Active
    Last Updated April 8, 2026
    ID 001611855

    Credit Report Results

    International Credit Risk Assessment Not Rated
    Source Creditsafe
    Last Updated April 8, 2026

    *Clutch performed additional verification on this company and confirmed that there are no negative legal filings or large outstanding debts. This company has also received 3 or more verified reviews on our platform.

    Learn More About The Clutch Verification Process

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