# Blacksmith Agency Blacksmith Agency Reviews (17), Pricing, Services & Verified Ratings - Premier Verified - 4.7 out of 5 average review rating - 6 connections joined Blacksmith Agency's Network [Visit Website](https://blacksmith.agency/web-design-development-clutch/?utm_source=clutch&utm_medium=referral&utm_campaign=profile) [Get a Custom Proposal](https://clutch.co/profile/blacksmith-agency) **Forging award-winning digital projects since 2011** Blacksmith Agency is a boutique web design & development agency based in Phoenix, Arizona. Throughout the years, Blacksmith has been able to create stunning, award-winning designs and scalable development that deliver whatever ROI means to you and your business. We’re proud of what we stand for: great work ethic, integrity, and quality end-results. Blacksmith’s creative methodology is industry-agnostic, with a diverse portfolio of projects in the following industries: - SaaS - B2B/B2G - Consumer - Industrial & manufacturing - Education - Automotive - Real Estate - Professional services - Finance - Non-profit Services: - Digital Strategy (Consultative approach to analytics-driven user experience strategy, wireframing, moodboards & technical requirements) - UX/UI Design - Visual Branding (Logo ideation & brand guideline development (typography, iconography, color, usage rules) - Marketing/eCommerce/Portal/App Development - GEO/AI Search ## Company Information - Minimum project size: $50,000+ - Hourly rate: $150 - $199 - Number of employees: 10 - 49 - 4 Locations: - New York, NY (Headquarters) - Phoenix, AZ - Los Angeles, CA - San Francisco, CA - Founded in 2012 - 3 languages: English, Spanish, French - 5 timezones: Central Standard Time (CST), Eastern Standard Time (EST), Mountain Standard Time (MST), Phoenix Standard Time (PNT), Pacific Standard Time (PST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 45% Pay Per Click - 25% Search Engine Optimization - 15% Web Development - 10% Social Media Marketing - 5% Web Design ### Focus Areas - CMS Focus: - 71% WordPress CMS - 29% Drupal CMS - Frameworks and CMS: - 67% VueJS - 33% Laravel - Application Platforms: - 60% Linux server - 20% Google app engine - 20% Heroku - Programming & Scripting: - 40% PHP - 20% Ember.js - 20% JavaScript - 10% AJAX - 10% SQL ### Industries - 3% Food & Beverage - 6% Retail - 5% Legal - 10% Education - 5% Financial services - 5% Hospitality & leisure - 8% Manufacturing - 8% Real estate - 25% Business services - 10% Consumer products & services - 15% eCommerce ### Clients - 10% Small Business (<$10M) - 70% Midmarket ($10M - $1B) - 20% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.5 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Blacksmith Agency's pricing ranges from $25,000 to over $110,000 per project, offering competitive value for cost. Clients appreciate their transparency, responsiveness, and the quality of work, often highlighting the agency's ability to meet budgets and deadlines while delivering high-quality results. **Most Common Project Size**: $50,000 to $199,999 based on 10 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Design: $50,000 to $199,999 based on 7 reviews - Custom Software Development: $50,000 to $199,999 based on 4 reviews - Web Development: $50,000 to $199,999 based on 3 reviews - UX/UI Design: $50,000 to $199,999 based on 1 review - Branding: $200,000 to $999,999 based on 1 review - E-Commerce Development: $50,000 to $199,999 based on 1 review - Search Engine Optimization: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Blacksmith Agency Review Insights Overall Review Rating: 4.7 - Quality: 4.8 - Schedule: 4.6 - Cost: 4.5 - Willing to Refer: 4.9 ### Top Mentions - Timely (7 mentions) - Great project management (5 mentions) - High-quality work (5 mentions) - Flexible (3 mentions) - Well-organized projects (3 mentions) - Knowledgeable (2 mentions) - Professional (2 mentions) - Receptive (2 mentions) - Results-oriented (2 mentions) - Accommodating (1 mentions) - Communicative (1 mentions) - Detail-oriented (1 mentions) - Easy to work with (1 mentions) - Exceptional performance (1 mentions) - Exceptional results (1 mentions) - Innovative (1 mentions) - Personable (1 mentions) - Team players (1 mentions) - Unique expertise (1 mentions) - Well-executed projects (1 mentions) ### Review Highlights **Challenges with Turnover and Communication** Some clients experienced issues with staff turnover and communication gaps, which led to project delays. However, these were generally seen as isolated incidents and were addressed promptly by Blacksmith Agency. **High-Quality Design and Creative Solutions** The agency is commended for its creative design capabilities, producing visually appealing and user-friendly websites. Their design work often enhances brand identity and aligns well with client objectives. **Proactive Problem Solving** Blacksmith Agency is recognized for its proactive approach to addressing challenges, offering multiple solutions, and being flexible to client needs. This approach has helped them maintain strong partnerships and deliver successful outcomes. **Client-Centric Approach** The agency is noted for its client-focused approach, taking the time to understand business needs and providing tailored solutions. They often act as strategic partners rather than mere vendors, offering valuable insights and suggestions to enhance project outcomes. **Budget Management Concerns** While generally providing good value for money, some clients expressed concerns about budget management. Clients noted the importance of clear communication regarding budget impacts when changes occur during a project. **Excellent Project Management and Communication** Clients praised Blacksmith Agency for their effective project management, timely delivery, and clear communication. They utilized tools like Slack, RingCentral, and Google Docs to maintain transparency and keep projects on track, although occasional communication lapses were noted. **Flexibility and Adaptability** The agency is praised for its flexibility and willingness to adapt to client needs, even when projects evolve beyond initial scopes. This adaptability has been crucial in meeting deadlines and achieving client satisfaction. **Positive Impact on Business Metrics** Clients reported improvements in business metrics such as website traffic, engagement, and conversion rates following the launch of new websites developed by Blacksmith Agency. These improvements often led to increased sales and brand visibility. **Strong Expertise in Website Development** Blacksmith Agency is highly skilled in developing and redesigning websites across various industries, including food manufacturing, medical research, financial services, and technology. They have shown proficiency in handling complex projects with features like e-commerce integration, CMS migration, and interactive elements. ### Blacksmith Agency Reviews #### Branding & Website Redesign for PR Company (Featured Review) **The Project** - Services: Branding, Web Design - Project size: $200,000 to $999,999 - Project length: June 2022 - Ongoing **Project Summary**: Blacksmith Agency redefines a PR firm's brand and redesigns their website. They've proposed wireframes, presented several design approaches for the home page, and extended the chosen design to the other pages. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Director Web Strategy & Optimization, Cision - Industry: Advertising & marketing - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Feb 3, 2023 **Feedback Summary**: Blacksmith Agency has yet to launch the updated website, but the client fully anticipates it will positively impact their business. Their team listens to the client's needs, provides sound advice, and reacts appropriately, making the client feel like they are a true partner rather than a vendor. ""We always feel like we are their highest priority. They've never missed any deadlines and often are ahead of schedule."" **BACKGROUND** Please describe your company and your position there. Cision is a global leader in the PR industry proving press release and monitoring software and consulting services to over 84% of the Fortune 500. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Blacksmith Agency? Blacksmith was hired to help Cision redefine our brand and assist us with designing a new identity for Cision. One that reflects our long history of innovation while showcasing our best in class software and service offerings. **SOLUTION** How did you select this vendor and what were the deciding factors? We initially contacted five vendors. Blacksmith stood out from our first meeting in terms of their enthusiasm, their expertise and their recognition that every company and every project is unique and must be tailored to the customer. Their unique pre-sale process was tailored to Cision, helping them understand our business and our goals which put them head and shoulders above the other agencies we talked to. Describe the project in detail and walk through the stages of the project. Blacksmith spent several weeks understanding our business and our customers leading into new wireframes for the site. After wireframe approval, Blacksmith suggested several different design approaches starting with the homepage. Once we approved the homepage design, Blacksmith began to extend that design through all underlying pages. How many resources from the vendor's team worked with you, and what were their positions? I feel like I worked with Blacksmith's entire team at some point! Everyone we worked with from sales through code was exceptionally knowledgeable and clearly customer service was top priority. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? At the time of this writing, we have not yet launched the new web site. however, we fully anticipate that it will be transformational in terms of its impact on our business. How effective was the workflow between your team and theirs? I feel the workflow was exceptional. We always feel like we are their highest priority. They've never missed any deadlines and often are ahead of schedule. What did you find most impressive or unique about this company? Their commitment to us, the customer. They listened. They advised, They reacted. They felt like a true partner rather than simply a vendor. Are there any areas for improvement or something they could have done differently? Personally, I would have liked to have seen designs earlier in the process. Wireframes were absolutely necessary in our case. However, they were challenging for leadership to work with as they are, by definition and intent incomplete and challenging to project how the final product would look. --- ## Portfolio & Awards ### Rao's Homemade Sauce Roa's Sauce and parent company "Sovos Brands" contacted Blacksmith Agency to build out their new ecommerce website replatform.  Conversion Optimization Optimizing eCommerce UX to help develop another growth channel for the business to spread awareness, drive trial and facilitate product sales. Fulfillment Optimization Rebuild the backend e-commerce platform from scratch in order to deploy an an easily manageable Rao’s Homemade e-store. Scalability Facilitate back-end compliance with multiple shipping carriers, international shipping schemes, advanced reporting, and future-proofing. ### Vacation Condos Vacation Condos leverage Blacksmith Agency to design out a new UI for their platform and develop it out in a vue.js framework to allow for easier back-end development alonside of their in house team.  Services: Digital Strategy UI/UX Design Development Vue.js 3rd Party integrations ### Crummer College Crummer is an MBA program under the Rollins College umbrella. They reached out to Blacksmith to restablish their brand identity and develop out a new website to drive an increase in lead generation.  Services: Digital Strategy UI/UX Design Development 3rd Party integrations ### STK Steakhouse The One Group and their subsiderary "STK Steakhouse" contact Blacksmith Agency to revamp their entire website. Primary goals was to drive OpenTable reservations. Services: Digital Strategy UI/UX Design Development 3rd Party integrations ### Silkroad Technology Silkroad Technology contacted Blacksmith Agency to revamp their website to drive lead generation and help capitalize on their strong search engine traffic.  Services: Digital Strategy UI/UX Design Development 3rd Party integrations ### Tempo Automation Tempo Automation’s website failed to showcase their innovative prototyping process to business-level decision-makers and technical influencers alike. Compounded with a poor content consumption & visual brand experience, it was time for an overhaul. Services:  Visual Brand Refresh Animation via GreenSock JS WordPress Development Homepage Overhaul ### bulb Digital Portfolios At the height of a global pandemic, we partnered with a remote learning platform to embrace change and get ahead of the curve.Services: Visual Branding UX/UI Design Custom Modular Development On-site SEO ### Voss Water Website & Ecommerce Revamp Voss Water contacted Blacksmith Agency to revamp their company marketing website while adding an ecommerce component to drive sales and help capitalize on their strong social audience.  Services: Digital Strategy Design Development Maintenance ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/global_award_fall_2024.svg) ### Industry Recognitions - Blacksmith Ranks #1415 on the 2022 Inc. 5000 List - Awwwards Honorable Mention - Best Digital Marketing Agencies in Chicago - Best Digital Marketing Agencies in Seattle - Best Digital Marketing Agencies in Los Angeles - Best Digital Marketing Agencies in Chicago - Agency of the Month ## Key Clients - Voss Water ## Packages ## Verification Premier Verified means Clutch independently confirmed Blacksmith Agency is a legally registered business, financially sound (Creditsafe: Moderate Risk), and backed by 16 verified client reviews averaging 4.7 stars. - Verified Client Reviews: 16 - Overall Review Rating: 4.7 Last Updated: 2026-08-03T09:18:25Z ### Business Entity - Business Entity Name: Blacksmith Agency LLC - Source: Arizona Corporation Commission - Jurisdiction of Formation: Arizona - Date of Formation: November 9, 2010 - Status: Active - Last Updated: July 9, 2021 - ID: L16391610 ### Credit Report Results - International Credit Risk Assessment: Moderate Risk - Source: Creditsafe - Last Updated: July 9, 2021 ## Locations (4) ### New York, NY (Headquarters) - 1745 Broadway - New York, NY 10019 - United States - 10 - 15 employees - Phone: (855) 255-7585 ### Phoenix, AZ - 4600 E Washington St - Phoenix, AZ 85034 - United States - 10 - 15 employees - Phone: (855) 255-7585 ### Los Angeles, CA - 555 West Fifth Street - Los Angeles, CA 90013 - United States - 10 - 15 employees - Phone: (855) 255-7585 ### San Francisco, CA - 201 Mission Suite 1200 - San Francisco, CA 94105 - United States - 10 - 15 employees - Phone: (855) 255-7585 ## Connections - Shalaka Teli (Gadre Infotech Pvt. Ltd.) - Michael Wilt (Sandridge Crafted Foods- Morton) - Anton Danylov (WideAccess) - Saliha Basri (XiloTech) ## Contact Blacksmith Agency [Send a message](https://clutch.co/profile/blacksmith-agency) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/blacksmith-agency/) - [Facebook](https://www.facebook.com/blacksmithphx/)