Big Red Jelly

BACKGROUND

Please describe your company and your position there.

I am an officer of a collection company and call center with operations in Canada and the US. They are building 4 websites for us.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Red Jelly, and what were your goals?

To update all 4 of our websites to make them more modern and user-friendly.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were recommended to us and they appeared quite capable in our interview.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They worked on 4 websites for us. Three of them already existed and they built one from scratch.

How many people from the vendor's team worked with you, and what were their positions?

We worked with about 6 people from their company, including web designers, editors and IT specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All of the websites are not up yet but we are extremely happy with the results so far.

Describe their project management style, including communication tools and timeliness.

Was great we had development meetings and then 3 weekly meetings to discuss changes and recommendations.

What did you find most impressive or unique about this company?

Their ability to help drive us to what we wanted and their eagerness to make changes when we wanted them

Are there any areas for improvement or something they could have done differently?

NA

BACKGROUND

Please describe your company and your position there.

Founder and President

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Red Jelly?

Develop functional website to highlight our WHY

SOLUTION

How did you select this vendor and what were the deciding factors?

For several years, we have used BRJ on projects of a smaller magnitude

Describe the project in detail and walk through the stages of the project.

Develop a website that truly fits our voice, our focus, our passion, our intensity, and our value to others. Develop a website that will include our well-defined client and exclude all others

How many resources from the vendor's team worked with you, and what were their positions?

Sales, branding, web developer, marketing

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website is close to being done and it is looking like it will be what I want. The project is on-time and on-budget.

How effective was the workflow between your team and theirs?

Excellent

What did you find most impressive or unique about this company?

Their very caring attitude and a deep commitment to understanding my vision for the website.

Are there any areas for improvement or something they could have done differently?

No. I am very pleased

BACKGROUND

Please describe your company and your position there.

R&R is a fashion company that provides more accessible branded clothing for you. My goal is to share my passion for fashion with anyone who desires a bolder wardrobe. At times, finding affordable branded clothing can be difficult. R&R makes it easier than ever to find the perfect, elevated clothing options for your needs. Every color I use in my designs is carefully selected to be attractive and meaningful.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Red Jelly, and what were your goals?

To design and launch an online sales website on the Shopify and connect the website to supplier.

SOLUTION

How did you select this vendor?

When I got acquainted with Big red jelly through their site and saw their work history and interesting activities, I made sure that they are the most suitable options.

Describe the scope of their work in detail, including any steps and the final deliverables.

First, to start, after the initial agreement, which is made by online contact, a written agreement is sent, signed and circulated, and the work starts. Then, a weekly video call is made with the relevant expert and the work is carried out step by step. The point of view is taken and implemented, and so on until the project is completed. During the design period, it is also possible to send additional or possible comments via email, and this helped me a lot.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with the branding designer and website designer. We had continuous online meetings. Both were extremely friendly and energetic. Naomi & Preston (Thank you so much) and big thanks for Ashton.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I just got an online sales website and am currently preparing to sell my products. For now, I can say thank you for designing and building a great and stylish website

Describe their project management style, including communication tools and timeliness.

The communication tools used and the timing of the project and most importantly the timeliness of the meetings and the start and end of the work were all excellent and perfect.

What did you find most impressive or unique about this company?

The excellent behavior and professionalism of their staff were admirable.

Are there any areas for improvement or something they could have done differently?

I think everything was great.

BACKGROUND

Please describe your company and your position there.

President of Blackrock Benefits Blackrock Benefits is focused on helping business leaders maximize their return on human capital by designing customized strategies to optimize their investments in employee benefits, employee engagement, culture, and total organizational health.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Red Jelly, and what were your goals?

Our website had become outdated. Needed a FRESH new look.

SOLUTION

How did you select this vendor and what were the deciding factors?

Referred to Big Red Jelly after looking at other vendors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Website revamp.

How many people from the vendor's team worked with you, and what were their positions?

I worked with the Big Red Jelly Team. 

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Preston with Big Red Jelly did an excellent job at learning my industry and helping make the website look great and also be user-friendly.

Are there any areas for improvement or something they could have done differently?

No, they did great!

BACKGROUND

Please describe your company and your position there.

I am a private chef and cooking class instructor. I also have a small food blog on my site.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Red Jelly?

I hired BRJ to build me a website that was clean and intuitive, and had all of my options laid out and easy to navigate.

SOLUTION

How did you select this vendor and what were the deciding factors?

They came highly recommended by another food friend!

Describe the project in detail and walk through the stages of the project.

BRJ built my website from the ground up, and made it beautiful and professional. They have managed it monthly for years since creation, and continue to help me re-do old pages and styles, keeping it up to date and gorgeous.

How many resources from the vendor's team worked with you, and what were their positions?

I've worked with a handful of their staff in all different positions.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They are very responsive and explain things in a way that it makes sense to me.

How effective was the workflow between your team and theirs?

They are all very easy to communicate with!

What did you find most impressive or unique about this company?

They are so hands on and personable.

Are there any areas for improvement or something they could have done differently?

Honestly, I can't think of anything. I absolutely love BRJ!

BACKGROUND

Please describe your company and your position there.

Proud owner of Kitten Beans Coffee. Ecomm coffee shop with a local retail presence that donates a portion of proceeds to animal rescues. Background in Fintech/Saas.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Red Jelly, and what were your goals?

Our business is growing rapidly and we needed a significant upgrade or "makeover" for our brand. Anything from a new color palette, upgraded/improved logo design, customer journey, marketing strategy - anything a growing eCommerce company would need to continue and improve on an upward trend. We needed an upgrade to give us a professional look, while still maintaining our community/small business charm.

SOLUTION

How did you select this vendor?

They had one of the highest (if not the highest) google ratings. I then compared their homepage with a few other agencies and felt Big Red Jelly's was more up-to-date, and I liked their business cases (client examples) more.

Describe the scope of their work in detail, including any steps and the final deliverables.

I set up a video call through their website, it was simple and straightforward. I've worked with many agencies in the past, so no surprise - I was glad they made sure it was a good fit for both of us before moving forward. They had 3 package plans to offer for what my specific needs were; since I had already gone with a different agency I felt I didn't need the packages offered by BRJ. They were great, they played around with it and customized it for me - honestly looking back they have this pretty dialed in so I think anyone would be pleased if they chose from a package. After that, the kickoff call with my project manager went great. I was teamed up with Chloe, she's a perfect fit for my brand! So far, the work is beyond my expectations, the communication, the expectations set, the quality of thought and design put into my work - I'm impressed, happy, and excited with the direction we're going.

How many people from the vendor's team worked with you, and what were their positions?

3 total. Very quick and easy. Hyrum and Ben connected with me after my initial inquiry, I had a follow-up with Hyrum, and from there I was set up with Chloe by the next day I believe.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I worked with multi-million dollar agencies in the past, and I can see Big Red Jelly being a great fit for a large company, but I'll leave my feedback from my point of view. I'm a small business owner, and my business is my livelihood. It's my baby, I wouldn't trust it with anyone. I feel 100% that I'm in good hands here, the artistic element, the professionalism, the communication. It's been great.

Describe their project management style, including communication tools and timeliness.

Communication is through email, zoom, loom, and google docs. Great communication and attention to detail. I'd also point out they have identified "areas" where we could improve or build upon, many things that I did not notice myself. Punctuality is better than expected, I've received follow-up emails early with great attention to detail.

What did you find most impressive or unique about this company?

Just the fact they fit so well with what I need in a brand! Truly is going/went better than expected, although expectations are high after working with many agencies. I feel like they treat me like a valued client. When we're on calls and exchanging emails,  it always feels like I'm the only client.

Are there any areas for improvement or something they could have done differently?

So far everything has been great, we're not finished with the project but we're on the same page, I've seen mockups and I'm excited and pleased with our steps.

BACKGROUND

Please describe your company and your position there.

I am the marketing strategist at Lumea, the lead in the digital pathology industry. It’s cancer diagnostics but modernized with AI and high tech software.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Red Jelly?

We hired Big Red Jelly to revamp our old website, which needed updates and a huge face lift.

SOLUTION

How did you select this vendor and what were the deciding factors?

We heard of them from a friend. After seeing their price points and evidence of high quality, efficient work it was a no brainer for us.

Describe the project in detail and walk through the stages of the project.

We began with an initial interview with our project lead from Big to talk about our expectations, ideas, design interests, and to share our style guide. Each subsequent meeting we discussed website progress. They were extremely helpful and bent over backwards to accommodate our design requests, changes, etc. They were also very clear about what they needed from us to finish their job. At the end of six weeks we had our final meeting, gave final feedback, and they walked us through all the steps to get the site live. That, plus the subsequent training videos and meetings, really helped us take over running the website from there and gave us the confidence to be able to make any future edits we need.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with one main person who was our touchpoint with everyone else.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our executive team and investors were absolutely thrilled with the end result. It’s a beautiful website, and we are now proud and excited to direct people to it to learn more about our company.

How effective was the workflow between your team and theirs?

The workflow was great.

What did you find most impressive or unique about this company?

I was most impressed by the quality of work at the incredible price point Big offers. I’ve never seen a company do a website for such a great price, and the end result doesn’t look cheap. It’s high quality, and so is their team.

Are there any areas for improvement or something they could have done differently?

I wouldn’t change a thing. They were fantastic, especially Naomi Johnson our Big designer.

BACKGROUND

Please describe your company and your position there.

I am an owner at GMI Insurance Agency of Utah

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Red Jelly?

They built our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were referred to me and they were willing to work with my existing website to fix our issues

Describe the project in detail and walk through the stages of the project.

After meeting with Ben, he offered to fix our current site but I decided that it would be equially cost effective to have them build a new one. Zach then walked me through a process to understand what I wanted from the site and effectively built my vision.

How many resources from the vendor's team worked with you, and what were their positions?

I only worked directly with Zach for the web design

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They did a great job of building the site the way I asked and quickly.

How effective was the workflow between your team and theirs?

We had meetings every week or two to make updates. It was very smooth.

What did you find most impressive or unique about this company?

They listened to what we wanted and used their expertise to provide us with valuable advice and work quickly.

Are there any areas for improvement or something they could have done differently?

None that I can think of.

BACKGROUND

Please describe your company and your position there.

Partner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Red Jelly?

Branding and a new website for a particular service.

SOLUTION

How did you select this vendor and what were the deciding factors?

Referral from a friend. Price and reputation.

Describe the project in detail and walk through the stages of the project.

Branding including naming, color scheme, design, etc. Then implementing those decisions into our new website.

How many resources from the vendor's team worked with you, and what were their positions?

3? Not sure exactly. 2 primary contacts.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Excellent design and structure. Website functions correctly and we're happy with the design.

How effective was the workflow between your team and theirs?

Excellent. They always provided consistent communication. We had never hired a service to perform these services before so we weren't sure what to expect but came out the back end pleased with the experience.

What did you find most impressive or unique about this company?

Good communication. I can't speak to uniqueness as I have previously mentioned it was our first experience using a web developer.

Are there any areas for improvement or something they could have done differently?

None really.

BACKGROUND

Please describe your company and your position there.

Sales/Marketing Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Red Jelly, and what were your goals?

We needed a new website that was clean, fresh and easy to use.

SOLUTION

How did you select this vendor and what were the deciding factors?

Preston did a great job bringing my vision to life and was so great to work with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Started with brainstorming ideas, then data collection, then revisions and tweaks.

How many people from the vendor's team worked with you, and what were their positions?

3, they were all a web design team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I feel like it turned out better than i could have hoped for.

Describe their project management style, including communication tools and timeliness.

We did weekly zoom calls, had a shared google doc, and had a test website going.

What did you find most impressive or unique about this company?

Great communication, excellent value, very organized, everyone that I worked with seemed knowledgable, skilled, and happy.

Are there any areas for improvement or something they could have done differently?

Honestly no.