Big Rattle Technologies

BACKGROUND

Please describe your company and position.

I am the Assistant General Manager of Hygienic Research Institute Private Limited

Describe what your company does in a single sentence.

A Consumer Goods company in the Personal Care Space in India and South East Asia

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Big Rattle Technologies to accomplish?

• Modern Trade Execution Capture through a Mobile Application for our Field Force. Analytics through Dashboards
• Image Recognition to Drive Visibility and Pay Out in Traditional Trade Outlets

SOLUTION

How did you find Big Rattle Technologies?

Referral

Why did you select Big Rattle Technologies over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Leveraging Machine Learning and Image Recognition to help us improve our execution in Traditional Trade and Modern Trade outlets.

• Create a Custom Mobile Application for Modern Trade to track On Shelf Availability of stocks. Use Image Recognition to share Share of Shelf for our brands along with the compliance of the promotions and visibility assetst that we are deploying 
• Build a Dashboard to showcase the execution parameters in a actionable manner
• For our traditional trade execution, they help summarise our execution and applicable payout to the outlet - Image details are shared with Big Rattle through Web URLs on a XLS/CSV file which they read and make sense of 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our ability to track and measure execution has improved significantly after working with Big Rattle. While we would want to refrain from sharing specifics, I would definitely recommend them for anyone looking to improve their retail execution

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are extremely prompt in responding and have always delivered things on time

What was your primary form of communication with Big Rattle Technologies?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Willingness to customise things to suit the needs of the client rather than trying to push what they have

Are there any areas for improvement or something Big Rattle Technologies could have done differently?

Nothing so far

BACKGROUND

Please describe your company and your position there.

I'm the co-founder at SanKash, India's only travel fintech enabling offline POS lending solutions for the travel vertical.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Rattle Technologies, and what were your goals?

The Indian travel industry does about 200 million transactions every year 70% of which is done offline. At SanKash we set out to bring 90,000 offline travel POS to a formal lending platform that allows them to offer innovative pay-in-parts solutions to their customers and allow overnight access to a financial institution as a play and plug solution.

With robust business fundamentals, we needed a technology partner who could convert business logic to an intelligent platform. As a tech partner, we hired Big Rattle Technologies to convert plans into action

SOLUTION

How did you select Big Rattle Technologies and what were the deciding factors?

We selected Big Rattle Technologies through a tender process and strong industry reference. The factors to decide were a strong leadership team, business acumen, vintage of the team, and past experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project started with SRG (system requirement gathering ) which the Big Rattle team did with the business team converting all product logic into features. The scope included a self-onboarding platform for offline merchants to onboard themselves.

A complete loan origination system for customers, develop a Loan management system for financial institutions, and a decision engine for business and product team with an Admin panel. The Tech stack was Laravel, Lamp, PHP, HTML, and JS.

How many people from the vendor's team worked with you, and what were their positions?

Eight-member team of Big rattle was involved in the project led by co-founder was the project lead, delivery head, development lead, senior developer, developer two UI/UX

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Performance metrics were developed on deliverables and timelines. The entire project was developed on time with almost zero bugs.

Describe their project management style, including communication tools and timelines.

We used Jira, email, and WhatsApp for communication and track project performance.

What did you find most impressive or unique about this company?

An eye for detail, value for time, and ownership.

Are there any areas for improvement or something they could have done differently?

For us, it was a perfect project!

BACKGROUND

Please describe your company and your position there.

Computer Retailer with over 50 staff and 6 stores. The relevant categories are Laptops, Desktops, servers, workstations, peripherals, etc and the brands are HP, Dell, Lenovo, etc. My role is of a digital consultant

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Rattle Technologies, and what were your goals?

We hired them to develop our Ecommerce website on Magento 2.0. We had a development firm earlier who had made a mess of the project and were about halfway through. Big Rattle had to come in and take over the project and ensure delivery.

SOLUTION

How did you select Big Rattle Technologies and what were the deciding factors?

We looked at Big Rattle's history and capabilities. We had calls with the owner and a project manager and asked specific questions on their capabilities and experience, specifically with regards to Magento.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the work required complete M2 setup including migration of content, customers, orders; implementation of theme; implementation of payment gateway; testing of website; setup of backup systems

How many people from the vendor's team worked with you, and what were their positions?

About 5-7 people may have worked but we dealt primarily with the project manager and the founder of the company

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Very high quality work. The team understood what the challenges were and they were quite competent in solving them. They were also proactive in identifying issues and flagging them early.

Describe their project management style, including communication tools and timelines.

The project management style was proactive and effective. We didn't use any unnecessarily complicated tools - a simple bug/feature tracker on Jira and communication over email/whatsapp.

What did you find most impressive or unique about this company?

Their comprehensive understanding of all elements of web development - the platform, design, functionality - as well as the ability to think from the user's point of view. Not many companies are able to showcase this.

Are there any areas for improvement?

No

BACKGROUND

Introduce your business and what you do there.

Our company is a joint venture in the hospitality and real estate business. I’m the assistant general manager of the company, in charge of marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Big Rattle Technologies?

We were trying to create an integrated online member portal for our private club. It needed to be user-friendly and have a seamless onboarding process.

SOLUTION

What was the scope of their involvement?

We’d been a paper-based company and hadn’t really adapted to the digital world. Big Rattle created digital versions of our processes, which made our users’ experience much easier and more seamless. The portal was built on Drupal and Laravel PHP.

They also played a critical role in providing suggestions to problems we hadn’t even thought of, with the aim of making our business processes simpler. Members can log onto the portal, view their membership details, apply for memberships, and so on.

Big Rattle also created a landing page for us, and they were working on an iOS and Android app, but that’s currently on hold because we’ve changed our strategy.

What is the team composition?

I worked with Ashoke (Co-Founder), Girish (Co-Founder & Director), and five other team members.

How did you come to work with Big Rattle Technologies?

We had interviews with multiple other companies, but none of them instilled the same confidence in us that Big Rattle did. We were fairly new to the digital scene and to what we could and couldn’t achieve online. The other candidates weren’t vocal enough in giving us recommendations, and Big Rattle walked us through what we should and shouldn’t do. With the other companies, we had to tell them exactly what we wanted, but, if there was something incorrect about our expectations, none of those organizations would have gone the extra mile to tell us. Big Rattle’s proactiveness is something that no other company had. They’d also done products similar to what we wanted, and they gave us sound advice on what to do.

How much have you invested with them?

We’ve invested a fair amount, and we’re satisfied with the value we’ve gotten in return.

What is the status of this engagement?

We started working with Big Rattle in April or May 2019, and I don’t think that the relationship will end anytime soon. The platform is partially live, and we’ll continue to need Big Rattle’s input and assistance once it goes fully live.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The success of our project is based on the number of sales we can compute and how easily members can access our portal, fill out application forms, and communicate. Based on that, I’d say that the project is a complete success.

Bringing Big Rattle onto this project has been hugely beneficial. We obviously didn’t anticipate the pandemic, and one can imagine how difficult it would’ve been for us to continue doing everything on paper and not have an online presence whatsoever. Right now, we have a website and an online portal. Big Rattle Technologies has made it seamless for our members to apply to our club, which is a very coveted one in the country.

How did Big Rattle Technologies perform from a project management standpoint?

We were the reason behind most of the missed deadlines. There were occasions when we didn’t deliver content to them on time, which cascaded into every other aspect. They only work from Monday to Friday, and there were cases when we needed something done during the weekend. Things could be faster if they had a larger company, but they did a good job by and large.

What did you find most impressive about them?

Big Rattle is one of the best companies out there in terms of their handle on the latest technologies. A lot of developers these days will tell us that they’ll build a website from the ground up when they’re actually just using WordPress templates. Big Rattle coded everything on our platform from the ground up. They didn’t do a shortcut job. The sort of work they do is technical.

Are there any areas they could improve?

Emergencies are going to come up, and we’d like to see Big Rattle handle those faster than they do right now. It could be that they don’t have a large enough team, or that we gave them last-minute tasks. It’s not fair for an organization like ours to expect a digital agency to be available at all hours. Large companies want work done when they want it, but we should also give vendors enough lead time.

Do you have any advice for future clients of theirs?

As long as the client knows what they want and is clear on what direction to take, Big Rattle will be the perfect partner to work with. They’re professionals, but it’ll be difficult for them to deliver a product if the client doesn’t know what they want.

BACKGROUND

Please describe your company and your position there.

WayBeyond Media is determined to improve the health of women and children through medical academy approved healthcare education and information. I was working there as a digital marketing manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Rattle Technologies, and what were your goals?

Our main objective was to build a website and app for women's health issues with solutions. A platform that will answer all women's health-related queries in the form of videos.

SOLUTION

How did you select Big Rattle Technologies and what were the deciding factors?

We had a shortlist of 2 companies one of which was Big Rattle Technologies. The deciding factors were:

1. Creative designs (they also helped us with our Logo design and tag line. )
2. Skilled team
3. Follow-ups
4. Gave a better outlook to our web designs
5. UX Designs
6. Timelines
7. Cost (cost play a bigger role but when you get quality it beats everything)

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work:

1. Website outlook
2. Applications Designs
3. Pop-ups, micro-websites
4. Zoho survey to collect data

Project Steps: Collecting information from us, based on needs and what was not needed. There were many features and we used WordPress but the BRT team did all the coding. Our website contains videos so BRT recommended using Vimeo as linking this with the website, the quality is much better than YouTube.

Key Deliverables as we wanted doctors to be part of the health program we decided and BRT helped in implementing how doctors can be of critical importance for the App and Web.

How many people from the vendor's team worked with you, and what were their positions?

There were in total 5 people Girish - co-founder, Ashok- co-founder, Raju, and his colleague. There was a designer for layouts and one who made the Narikaa logo.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I think they were the best of the best people to work with. We started the project in late June-July. Due to some conference, our launch date preponed, and really the website with features best in the market was given to us by BRT in one month was the best we could pull in such a less time.

If I'm following up with them on new additions or changes they were always available on call. If not Girish, I was connected with Ashok. I had the best experience working with them. www.narikaa.com, you can check the outcome yourself. Sometimes when you see someone's work that makes a difference from words from the third party. They really did a great job.

Describe their project management style, including communication tools and timelines.

There's management style wasn't like passing the parcel. It was mostly talking getting to know problems and solving right there and then. Guiding on each and every step. There were webinars to make me understand how to use the platform backend to add content. Timelines given by us were very thin, due to our business as working with doctors are a little different. Innovation attracts them and BRT was there to implement them.

What did you find most impressive or unique about this company?

People in BRT soon came to become part of our small company. They were like a family. They understood our needs as at times we have an idea but understanding what the customer wants is difficult. They not only understood but brought the best out of Our ideas. One thing which is pretty Unique about BRT is "Dedication to evolve"

Are there any areas for improvement or something they could have done differently?

They should lower their costs a little. Overall they are experts.

BACKGROUND

Please describe your company and your position there.

I am currently working with company called Affle as Brand Solutions Head. I had availed services of Big Rattle Technologies for my startup Limone Connect to create an food recipe sharing application.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Rattle Technologies?

I decided to partner with Big Rattle Technologies to create a mobile application

What were your goals for this project?

I wanted to create a mobile application that would allow the users to easily share recipes via text, video & images, allow others to rate it & comment it & share it with others. The TA that I was looking at was a layman with little knowledge of digital so the entire experience should be easy.

SOLUTION

How did you select this vendor?

I have had an extensive experience on digital, hence finding the right partner was not difficult especially when they come highly recommended by everyone in the industry.

Describe the project in detail.

After a series of meetings we decided on the flow of the project. I was guided by the Big Rattle Team on a list of dos & donts. Once we all agreed on the same, I was given wireframes & couple of design options. I really wanted the UI / UX to be simple and they delivered.

Once we narrowed down on the design & features that we would want for phase 1 , the development of the app started for android version. There were several rounds of quality check done.

What was the team composition?

Though in all meetings I had interacted with the founders, I was assigned a designer, a developer & quality check expert.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The application was delivered on time by BRT and with UX as I expected

How effective was the workflow between your team and theirs?

The team at BRT is very easy to approach. We had meeting schedules for every week & several phone calls in between. The feedback was always well received.

What did you find most impressive about this company?

The team at BRT functions as a well oiled machine. They are a great time to work with. They are always open to feedback & in turn give you their honest opinion.

Their expertise in the domain is remarkable. They are well-versed with what is happening within the digital space. They have always given the right advice / guidance in matters of the project even in cases when its beyond their scope of work.

Are there any areas for improvement?

I cannot think of any as of now

BACKGROUND

Please describe your company and your position there.

We are a mobility, IOT and data solutions company focused on the Retail , FMCG and Transportation and Logistics sector. Our asset, and people tracking solutions enable our customers be more productive , take better decisions , increase their operational efficiency and reduce operational downtime. I am the founder and CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Rattle Technologies?

Asset and Inventory Tracking Mobility app - Technology migration from Windows Mob to Android

What were your goals for this project?

Seamless migration to Android while maintaining users both on the Windows and Android platform in the interim User friendly , intuitive user interface Connectivity to their ERP

SOLUTION

How did you select this vendor?

We had shortlisted two vendors. While the other vendor appeared to be more cost effective , we selected Big Rattle for their responsiveness , keen attention to detail and of course their exhaustive mobility technology stack across both Android and ios. A key aspect of the selection was our ability to see them as a long term technology partner and not just a one off project vendor.

Describe the project in detail.

Once we selected Big Rattle , we had a series of meetings to analyse the customer requirements in detail . We have also done customer onsite visits and process walkthroughs together - a detailed technical proposal has been submitted to the customer, comprising of the overall solution architecture including data flows .

What was the team composition?

We have a team of a Business Analyst , project manager ,and 2 developers assigned to our project. They are working alongside our Sales and Technical team on a daily basis.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have been able to quickly turn around a prototype for the customer so they can intuitively see how the Android migration would look like for their end user.

How effective was the workflow between your team and theirs?

We are in constant communication with the Team at Big Rattle. We were able to setup urgent conference calls if required within a couple of hours to ensure important customer responses never went beyond 24 hours.

What did you find most impressive about this company?

Their mobility app skill set and cross platform technology stack expertise. The business insight and overview they bring to the table - much beyond a standard software development company. They are responsive, flexible and most importantly easy to work with as a true partner.

Are there any areas for improvement?

Extremely satisfied with the quality of the engagement upto now

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Sanctuary Nature Foundation. We’re a climate-focused non-profit organization that runs a wildlife magazine as well.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Big Rattle Technologies?

We were looking to strengthen online presence, and we needed a partner to help us design and develop a new website for our organization.

SOLUTION

What was the scope of their involvement?

Big Rattle Technologies developed the backend and frontend of the website — everything from architecture to the design and user interface was done from scratch. 

They've helped us integrate our social media pages on Facebook and Twitter with our website, creating a better web presence. The team also consults on digital strategy.

What is the team composition?

We worked directly with three or four people, though there was a larger team supporting the project. Our main points of contact were Ashoke (Co-Founder & Director, Big Rattle Technologies) and Girish (Co-Founder & Director, Big Rattle Technologies).

How did you come to work with Big Rattle Technologies?

Ashoke and I began talking about our organization soon after we met, and he was excited by what we were doing, which inspired the start of our business relationship.

What is the status of this engagement?

We began working together in September 2019, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Though the website is still in the testing period and hasn’t been officially launched, we’ve received great feedback from people who have used it so far. Technical professionals, businesspeople, and children alike are all impressed by Big Rattle Technologies’ work.

How did Big Rattle Technologies perform from a project management standpoint?

The team has managed the project well. Our experience with them has been less bureaucratic than with past vendors, which has allowed us to spend more time focusing on the project itself. 

To communicate and track progress, we use email, Zoom, and spreadsheets.

What did you find most impressive about them?

Our experience with Big Rattle Technologies has been the opposite of our previous engagements. The team is patient, always willing to answer any of our questions. 

At times, they’re almost more eager than we are to solve problems that arise within the project. While they provide strategic input, they never intrude.

The team has also repeatedly suggested ways to help us stay in budget, such as continued use of certain software or techniques rather than purchasing new ones, which we appreciate greatly.

Do you have any advice for potential customers?

Big Rattle Technologies provides really strong, user-focused work. They approach a project from the perspective of users and how to best reach them rather than from a technical perspective.

BACKGROUND

Please describe your company and your position there.

We are a software development company, we expertise in providing custom developed software / web sites and mobile applications. I am the Director of the company and also lead the technical department.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Rattle Technologies?

One of our customer wanted to build a custom software for their manufacturing process, where they wanted workers to use mobile / tablet application to execute the manufacturing process steps and tick them as they are completing of failing in task.

What were your goals for this project?

1 - Simple and intuitive UI for non-tech people to be able to use the application without any training. 2 - mobile application should work in offline mode as well.

SOLUTION

How did you select this vendor?

I came to know about Big Rattle through a friend of mine.

Describe the project in detail.

One of our customer wanted to build a custom software for their manufacturing process, where they wanted workers to use mobile / tablet application to execute the manufacturing process steps and tick them as they are completing of failing in task.

What was the team composition?

Initially project manager and BA were assigned to take entire requirements and understand it. After that 2 developers and 1 tester was assigned on the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Application is being used as an internal applications in couple of manufacturing plants of the customers. They were able to optimize the manufacturing process.

How effective was the workflow between your team and theirs?

It was very good, as initial requirement gathering phase was detailed out so much that it became much easier for both of us to be on the same page for execution.

What did you find most impressive about this company?

Project Management. Most of the software projects fails due to poor management and requirements not clear. Big Rattle made sure that the requirements are first cleared and understood by both of us and after that only started execution of the project.

Are there any areas for improvement?

Not any I can think of as of now.

BACKGROUND

Please describe your company and your position there.

We are retailing Home & Kitchen products. Our company name is Brilliant International LLP. I am a partner in the firm. Our brand name is Brilliant

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Big Rattle Technologies?

We had a database of 100,000 buyers but we wanted to figure out a way to keep them engaged with our brand in order to initiate repeat orders.

What were your goals for this project?

We intended to maximize our customer retention percentage through this project.

SOLUTION

How did you select this vendor?

We had already worked closely with them for our website development and looking at their past clients we felt comfortable working with them.

Describe the project in detail.

We had a database of 100,000 buyers but we wanted to figure out a way to keep them engaged with our brand in order to initiate repeat orders. Big Rattle gave us a solution to engage them through a loyalty program. This allowed us to reward our customers and they would come back to our app and purchase our other products using their reward points.

What was the team composition?

It was completely managed by Big Rattle. From our side it was a team of 3 people. Our CEO & 2 data assistants to feed the data.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within 6 months we saw alot of football on our app. Also it was our festival season so customers were looking to encash reward points and known product to shop for themselves.

How effective was the workflow between your team and theirs?

The team at Big Rattle helped us go through the entire process smoothly. Since the product segment we belong to still has a traditional touch and feel mindset for customers to purchase the product.

We had to give extra data to help buyers shop on our app. The data transfer also was a tedious task and they strategically broke it down into batches and made it less tedious.

What did you find most impressive about this company?

Their in-depth study and understanding of the customers' requirements really impressed us. It took us a few meetings to close the concept and agree to start the project. Their data and analytics were spot on for us.

Are there any areas for improvement?

NA