Founded in 2009, BFJ Digital is a Brisbane-based full-service digital marketing agency. We specialise in connecting business goals to digital outcomes. With more than 15 years of experience, we help brands grow revenue through data-driven strategy, advanced media, and MarTech integration.
Our services
Digital Marketing: SEO Brisbane, Google Ads management, Meta Ads, programmatic advertising Brisbane (DV360, Quantcast), digital TV and audio.
BFJ Digital offers competitive pricing and good value for cost, as noted by multiple clients. They effectively manage projects with 2-5 employees and excel in delivering results on time, meeting budget expectations while enhancing client outcomes.
BFJ Digital's efforts have led to significant improvements such as increased conversion rates, improved lead quality, enhanced online visibility, and higher web traffic, demonstrating their impact on client success.
Exceptional Technical Expertise
BFJ Digital is consistently praised for its technical expertise in areas such as SEO, SEM, CRM implementation, and digital marketing strategies. Clients appreciate their ability to deliver complex projects smoothly and effectively.
Impressive Project Management
BFJ Digital is noted for their structured and transparent project management. They consistently meet milestones on schedule and maintain clear communication, ensuring projects proceed smoothly and efficiently.
Initial Proposal Detail Needs Improvement
One client noted that the initial project proposals lacked detail, requiring extra time to refine specifications. However, once clarified, the project proceeded smoothly.
Highly Responsive and Client-Focused
Clients commend BFJ Digital for their responsiveness and client-focused approach. They address questions and requests promptly, often within the same business day, providing effective solutions without temporary workarounds.
Strong Industry-Specific Solutions
The company tailors its services to industry-specific needs, from real estate to healthcare, enhancing client business operations and marketing effectiveness through customized digital solutions.
CRM Consulting & SI for Property Management Company
CRM Consulting and SIDigital Strategy
Confidential
Nov. 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"What stands out most is their deep understanding of HubSpot."
Dec 9, 2025
General Manager, Property Management Company
William Cooper
Real estate
Gold Coast, Australia
11-50 Employees
Online Review
BFJ Digital provides CRM consulting and system integration services for a property management company. Their tasks include implementing HubSpot, setting up automation workflows, and migrating data.
BFJ Digital's work has improved the client's organization, response times, efficiency, and visibility. The team follows an organized project management style, enabling them to consistently deliver on time, communicate efficiently, and adjust quickly to changes. Their HubSpot knowledge stands out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the General Manager
Describe what your company does in a single sentence.
We’re a property management company that oversees residential properties, handling leasing, maintenance coordination, and tenant relationships for property owners.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BFJ Digital to accomplish?
Implement and customise HubSpot to better manage property enquiries, tenant communications, and internal workflows
Give our team a clear CRM system with automation and reporting so we could improve follow-ups and overall efficiency
SOLUTION
How did you find BFJ Digital?
Online Search
Why did you select BFJ Digital over others?
Close to my geographic location
Good value for cost
How many teammates from BFJ Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
BFJ Digital worked with us to set up and customise HubSpot for our property management business. This included CRM configuration, pipeline setup, automation workflows, data migration, and integration with our existing systems. Key deliverables also included staff onboarding and training so our team could confidently use HubSpot day to day
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
After implementation, our enquiries and contacts were far better organised, with clearer tracking and follow-ups. Response times improved, workflows became more efficient, and our team has better visibility and reporting across leasing and tenant communications
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project management was clear and well structured throughout. BFJ set expectations early, delivered key milestones on time, and kept communication consistent. They were responsive to questions and quick to adjust workflows or settings when our needs changed
What was your primary form of communication with BFJ Digital?
Virtual Meeting
What did you find most impressive or unique about this company?
What stands out most is their deep understanding of HubSpot and how to apply it practically to our industry, rather than offering a generic setup. They focused on making the system genuinely useful for our daily operations
Are there any areas for improvement or something BFJ Digital could have done differently?
One area for improvement would be providing a bit more follow-up training once the system had been live for a while, as some features only made sense after we were using HubSpot day to day
RATINGS
5.0
"Straightforward, professional, and easy to work with from start to finish"
Quality
5.0
Service & Deliverables
"High-quality, well-configured HubSpot setup that suited our business needs"
Schedule
5.0
On time / deadlines
"All major milestones were delivered on time"
Cost
5.0
Value / within estimates
"Strong value considering the expertise and long-term efficiency gains"
Willing to Refer
5.0
NPS
"BFJ Digital were knowledgeable, organised, and delivered a HubSpot solution that genuinely improved how our property management team works day to day
Facebook & Instagram Ads for Printing Company
Digital StrategySocial Media Marketing
Facebook Advertising
+1
$10,000 to $49,999
Sep. 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
4.5
"Their mix of data-driven insights and practical advice has made them stand out."
Nov 25, 2025
Marketing Manager, Printing Company
Emily Buchanan
Other industries
Brisbane, Australia
11-50 Employees
Online Review
BFJ Digital has been hired to manage a printing company's Facebook and Instagram ad campaigns. The team conducts audience research, sets up ad creatives, optimizes campaigns, and provides performance reports.
BFJ Digital's efforts have yielded stronger engagement, consistent ad performance, and a noticeable rise in quality inquiries from local businesses. BFJ Digital delivers on time, keeps the client updated, and responds quickly to queries and concerns. The team is also organized and easy to work with.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Manager
Describe what your company does in a single sentence.
We’re a Brisbane-based printing company delivering high-quality, fast-turnaround print solutions for businesses, events, and brands across the region.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BFJ Digital to accomplish?
Lift our social media presence and reach more local businesses online
Improve the performance of our paid ads and get more quality enquiries
Build a clearer, data-driven strategy for our ongoing social campaigns
SOLUTION
How did you find BFJ Digital?
Referral
Why did you select BFJ Digital over others?
Referred to me
How many teammates from BFJ Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
BFJ Digital developed and managed our Facebook and Instagram advertising, including audience research, ad creative setup, campaign optimisation, and ongoing reporting. They handled all targeting, A/B testing, and performance tracking to help us reach more local businesses and boost enquiries
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We saw stronger engagement across our social channels, more consistent ad performance, and a noticeable lift in quality enquiries from local businesses. Our Facebook and Instagram campaigns delivered clearer reporting and steady month-on-month improvements
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management was solid. They delivered everything on time, kept us updated, and were quick to respond whenever we needed changes or had questions. The whole process felt organised and easy to work through
What was your primary form of communication with BFJ Digital?
In-Person Meeting
What did you find most impressive or unique about this company?
The most impressive part was how well they understood our business and turned that into clear, effective social campaigns. Their mix of data-driven insights and practical advice has made them stand out.
Are there any areas for improvement or something BFJ Digital could have done differently?
The only thing we’d have liked was a bit more upfront guidance on ideal budget ranges as the campaigns scaled. Otherwise, the experience was smooth
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Branding for Holiday Rental Business
Branding
Brand messaging
+2
Less than $10,000
Aug. - Sep. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The whole process felt organized and stress-free, which made working with them really easy."
Nov 4, 2025
Owner, Holiday Rental Business
Leo Brown
Hospitality & leisure
Gold Coast, Australia
1-10 Employees
Online Review
BFJ Digital provided branding services for a holiday rental business. The team created a new logo, color palette, tone of voice, and visual style. They also developed brand guidelines and messaging templates.
BFJ Digital's work received positive feedback from the client. The team was organized, flexible, and timely. They set clear timelines, kept the client informed, and responded promptly to questions. The client also praised the team's creativity and genuine interest in the project's success.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of a holiday rental business.
Describe what your company does in a single sentence.
Our company manages cosy coastal getaways across the Gold Coast for families, couples and weekend adventurers.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BFJ Digital to accomplish?
We wanted to refresh our brand and create a stronger identity that would make our Gold Coast holiday rentals stand out online.
We also aimed to improve how our brand looked across our website and social pages to attract more bookings and build trust with travellers.
SOLUTION
How did you find BFJ Digital?
Online Search
Why did you select BFJ Digital over others?
Pricing fit our budget
Good value for cost
How many teammates from BFJ Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
BFJ Digital helped us with a full brand refresh for our Gold Coast holiday rental business. The project started with a discovery session to understand our audience and what makes our stays unique. From there, they developed a complete brand identity, including a new logo, colour palette, tone of voice, and visual style.
They also created brand guidelines so everything from our website to our social media posts would look and feel consistent. The final deliverables included a full branding pack with design files, messaging templates, and an easy-to-follow brand book we can use moving forward.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Since the rebrand, we’ve noticed a clear boost in engagement and recognition. Our website traffic increased, and guests have mentioned finding us more easily online. Bookings through our direct site went up, and our social posts started getting more interaction and saves. Overall, the new branding made our business look more professional and helped us stand out in a crowded Gold Coast holiday rental market.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management was really solid from start to finish. They set clear timelines, kept us updated at every stage, and were always quick to reply when we had questions or needed changes. Everything was delivered on time, and they were flexible when we needed a few small tweaks. The whole process felt organized and stress-free, which made working with them really easy.
What was your primary form of communication with BFJ Digital?
In-Person Meeting
What did you find most impressive or unique about this company?
What stood out most was how genuinely they cared about getting our brand right. The BFJ Digital team didn’t just focus on design, they made sure the brand captured our story and what makes our holiday rentals special. Their mix of creativity, strategy, and down-to-earth communication made the whole experience feel personal and professional at the same time.
Are there any areas for improvement or something BFJ Digital could have done differently?
Honestly, there’s not much to fault, but if I had to suggest something, it’d be around providing a bit more visual direction early in the process. Sometimes it took a few rounds to get the design style locked in, but once we aligned, everything came together perfectly. Maybe a few extra early-stage moodboards or examples could make that part even smoother next time.
RATINGS
5.0
"The team was easy to work with, responsive, and genuinely cared about helping us create a strong, lasting brand identity"
Quality
5.0
Service & Deliverables
"The branding felt thoughtful, creative, and really matched the vibe of our Gold Coast holiday rental business"
Schedule
5.0
On time / deadlines
"They delivered everything right on schedule and kept us updated throughout the project"
Cost
5.0
Value / within estimates
"For the level of strategy, creativity, and detail we got, it felt like great value"
Willing to Refer
5.0
NPS
"The new branding has already made a difference in how people see our Gold Coast rentals
HubSpot Implementation for Wine Restaurant
Digital StrategyEmail Marketing
Digital Transformation
Confidential
May - July 2025
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They really took the time to understand our restaurant, our guests, and how we wanted to connect with them."
Oct 27, 2025
Marketing Assistant, Wine Bar
Oliver Taylor
Food & Beverage
Gold Coast, Australia
11-50 Employees
Online Review
BFJ Digital set up and implemented HubSpot to help a wine restaurant automate their email marketing efforts and customer communication. The team also provided training support.
As a result of BFJ Digital's efforts, the client's communication with guests improved, email engagement increased, and bookings became more consistent. The team delivered on time, responded quickly, and provided clear training. The team’s personal approach and technical skills also stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Assistant of Whiskey & Wine Bar
Describe what your company does in a single sentence.
We’re a local wine bar and restaurant offering a relaxed atmosphere, great food, and a carefully curated wine list that brings people together for memorable dining experiences.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BFJ Digital to accomplish?
We wanted to streamline our marketing and customer communication through HubSpot to better connect with our guests and regulars.
We aimed to automate our email campaigns and event promotions so we could spend more time focusing on the dining experience, not the admin.
SOLUTION
How did you find BFJ Digital?
Referral
Why did you select BFJ Digital over others?
Close to my geographic location
Referred to me
How many teammates from BFJ Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
BFJ Digital helped us set up and personalise HubSpot’s Marketing Hub so we could manage our guest communication more effectively. They took the time to understand how our restaurant connects with people, from bookings and events to newsletters and special promotions, and then built the system around those needs. Their team handled everything from setting up contact lists and email templates to creating automated campaigns that share updates about our events and wine selections.
They also built simple dashboards that let us see how our emails and promotions are performing, which has made it much easier to understand what our guests enjoy most. On top of that, they provided hands-on training so our team felt confident using HubSpot day to day.
The main deliverables included a customised Marketing Hub setup, automated guest communication, branded email templates, clear reporting tools, and friendly support whenever we needed help.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Since working with BFJ Digital, we’ve seen a real improvement in how we communicate with our guests. Our email engagement has gone up, and we’re getting more responses to our event and booking campaigns. The automated workflows have saved us a lot of time, especially when promoting wine tastings and special dinners. We’ve also noticed more consistent bookings and better attendance at events because our messages reach the right people at the right time. The new reporting tools make it easy to track results, so we can see exactly what’s working and make smarter marketing decisions moving forward.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
BFJ Digital were organised, professional, and easy to work with from start to finish. They kept us updated at every stage, explaining what was happening and what they needed from us in simple terms. Everything was delivered on time, and they were flexible when we needed small changes along the way. Whenever we had questions, they responded quickly and always offered clear, practical solutions. It felt like they genuinely cared about helping our restaurant get the most out of HubSpot, not just completing the project.
What was your primary form of communication with BFJ Digital?
Virtual Meeting
What did you find most impressive or unique about this company?
What impressed us most about BFJ Digital was their personal approach. They really took the time to understand our restaurant, our guests, and how we wanted to connect with them. The team combined strong technical skills with a genuine interest in helping us grow. They made HubSpot feel easy to use and showed us how to get real value from it. We also appreciated their creativity and the way they offered suggestions that improved our marketing in ways we hadn’t considered. It felt like working with a partner who truly cared about our success.
Are there any areas for improvement or something BFJ Digital could have done differently?
Our overall experience with BFJ Digital was fantastic. If there’s one thing they could improve, it might be offering a bit more flexibility with design options within the HubSpot templates to better match our brand’s look and feel. Everything else, from communication to delivery, was handled beautifully. The team were approachable, knowledgeable, and genuinely invested in helping our restaurant succeed.
RATINGS
5.0
"Working with BFJ Digital was a pleasure. They were professional, friendly, and truly cared about helping our restaurant grow and connect better with our guests."
Quality
4.5
Service & Deliverables
"The quality of work was excellent and the HubSpot setup worked seamlessly for our needs. A few minor tweaks to better match our brand style would have made it perfect."
Schedule
5.0
On time / deadlines
"Everything was delivered right on schedule. The team kept us updated at every step and made the process easy to follow."
Cost
5.0
Value / within estimates
"The results we achieved far outweighed the cost. The system saves us time, improves communication with guests, and continues to deliver value every day."
Willing to Refer
5.0
NPS
"We’d happily recommend BFJ Digital to any business looking to improve their marketing and customer communication. Their team made the whole process straightforward and took the time to understand what mattered most to us. The results speak for themselves. Better engagement, smoother workflows, and a system that genuinely supports how we run our restaurant.
Custom Web Development for Food & Beverage Company
Custom Software DevelopmentWeb Development
Less than $10,000
Feb. - Oct. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were great to work with."
Oct 23, 2025
General Manager, v2food
Rory Gilbert
Food & Beverage
Sydney, Australia
51-200 Employees
Online Review
BFJ Digital was hired by a food and beverage company to develop new features for their website. The team developed a restaurant and shop locator, a customer loyalty portal, and a recipe discovery web app.
After launching the site, the client noticed an increase in traffic and user engagement, with a higher number of users utilizing the new features. Additionally, the loyalty portal improved repeat business and retention. BFJ Digital delivered on time and was quick to adapt to changes and feedback.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the General Manager of v2food
Describe what your company does in a single sentence.
Food and Beverage Services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BFJ Digital to accomplish?
To help our customers find, interact with, and buy v2food goods more easily, we enlisted BFJ Digital to develop digital solutions.
SOLUTION
How did you find BFJ Digital?
Online Search
Clutch Site
Why did you select BFJ Digital over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from BFJ Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
A restaurant and shop locator, a customer loyalty portal, and a recipe and meal discovery web app were all created by BFJ Digital. These technologies were created to help customers discover and enjoy v2food items more easily, enhance customer involvement, and support our marketing initiatives.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our website traffic and user interaction increased significantly, and more people used the store finder and recipe app. Increased repeat business and improved client retention were further benefits of the loyalty portal.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They had open and well-organized project management. They delivered all milestones on schedule, kept us informed at every stage, and were accommodating to our demands and feedback.
What was your primary form of communication with BFJ Digital?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They were great to work with, very approachable, and have made a noticeable difference in our online presence. I highly recommend them to anyone looking for a reliable website developers and digital marketing agency.
Are there any areas for improvement or something BFJ Digital could have done differently?
Nothing
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO, Web Design & Development for Food & Beverage Company
Search Engine OptimizationWeb DesignWeb Development
Less than $10,000
Jan. - Oct. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The team at BFJ Digital is great to work with, approachable, and has made a difference in our online presence."
Oct 22, 2025
Founder & CEO, Food & Beverage Company
Anonymous
Verified
Food & Beverage
Dubai, United Arab Emirates
51-200 Employees
Online Review
Verified
BFJ Digital developed and designed a website for a food and beverage company. The team created sections for the client's brand story, menu, and locations, and was also responsible for performing SEO.
BFJ Digital's work led to improved search prominence, increased web traffic, and easier menu and location exploration for customers. The team informed the client, was well-organized, and addressed all requests throughout the engagement. BFJ Digital's approachability and reliability were commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder & CEO of a food and beverage company.
Describe what your company does in a single sentence.
Food and Beverage Services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BFJ Digital to accomplish?
We needed a polished website that describes our story, highlights our food, and makes it simple for customers to find our locations.
SOLUTION
How did you find BFJ Digital?
Online Search
Clutch Site
Why did you select BFJ Digital over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from BFJ Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They created a website that is entirely responsive and has sections for our location, brand story, and menu. The website has an SEO-optimized design, supports multiple languages, and loads quickly.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Improved search prominence, increased web traffic, and easier menu and location exploration for customers
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They kept us informed at every stage and were well-organized. They promptly addressed any modifications we asked for, and everything was delivered on schedule.
What was your primary form of communication with BFJ Digital?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The team at BFJ Digital is great to work with, approachable, and has made a difference in our online presence. I highly recommend them to anyone looking for a reliable wenbsite developers and digital marketing agency.
Are there any areas for improvement or something BFJ Digital could have done differently?
Nothing Yet
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO & Content Mktg for Sustainable Building Materials Mfr
"Their creativity in coming up with endless ideas for our content that are both innovative and practical impresses us."
Sep 21, 2025
Administrator, Building Materials Manufacturer
Paul H
Other industries
Australia
11-50 Employees
Online Review
BFJ Digital provides SEO and content creation services for a sustainable building materials manufacturer. The team creates various content forms, including blog posts, case studies, and website content.
BFJ Digital has helped the client increase organic website traffic and rank their content higher on search engines. The team consistently delivers on time and communicates via email and messaging apps. They also impress the client with their creativity in producing innovative and practical content.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Administrator of a sustainable building materials manufacturer.
Describe what your company does in a single sentence.
Sustainable composite decking, screening, and boards manufacturer.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BFJ Digital to accomplish?
Grow our online visibility by ranking higher on search engines for key terms related to our services.
Convert website visitors into qualified leads and sales.
SOLUTION
How did you find BFJ Digital?
Online Search
Why did you select BFJ Digital over others?
High ratings
How many teammates from BFJ Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The BFJ team took adeep dive into our brand, audience, and industry to develop a content strategy. They then produced of various content forms, including blog posts, case studies, and web pages, all optimiwed for SEO to improve our search rankings.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We've seen a noticeable and consistent increase in organic traffic to our website, meaning that our new content is successfully ranking higher on search engines.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They are always on time with their deliveries.
What was your primary form of communication with BFJ Digital?
Email or Messaging App
What did you find most impressive or unique about this company?
Their creativity in coming up with endless ideas for our content that are both innovative and practical impresses us.
Are there any areas for improvement or something BFJ Digital could have done differently?
Our team is fully satisfied with their work so far.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Google Ads Management for Printer & Copier Repair Firm
AdvertisingMarketing StrategyPay Per Click
$10,000 to $49,999
May - Sep. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their ability to adjust quickly and focus on delivering quality leads made a real difference."
Sep 15, 2025
Owner, Business services
Brendan Walsh
Business services
Australia
11-50 Employees
Online Review
BFJ Digital managed a printer and copier repair firm's Google Ads campaigns, focusing on both PPC and SEM tactics. They handled keyword targeting, ad copy, budget optimization, and performance reporting.
BFJ Digital helped the client boost inquiries via calls and form submissions, CTR, and conversion rates. The team managed the project well, adhered to deadlines, and responded promptly to changes and support requests. They translated their knowledge of the firm's business into effective campaigns.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of a printer and copier repair firm.
Describe what your company does in a single sentence.
We provide fast and reliable printer and copier repairs.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BFJ Digital to accomplish?
Google Ads Campaigns
SOLUTION
How did you find BFJ Digital?
Online Search
Why did you select BFJ Digital over others?
High ratings
How many teammates from BFJ Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
From May to September, BFJ Digital managed our Google Ads (PPC/SEM) campaigns, handling keyword targeting, ad copy, budget optimisation, and performance reporting to help us generate more qualified leads for our printer and copier repair services.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We saw a steady increase in enquiries from our Google Ads, with more calls and form submissions coming through specifically for printer and copier repairs. The ads were targeted effectively, and we could clearly track improvements in both click-through and conversion rates.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They managed the project well, kept everything on schedule, and were quick to respond whenever we needed support or changes to our campaigns.
What was your primary form of communication with BFJ Digital?
Virtual Meeting
What did you find most impressive or unique about this company?
What stood out most was how well they understood our niche business and translated that into effective ad campaigns. Their ability to adjust quickly and focus on delivering quality leads made a real difference.
Are there any areas for improvement or something BFJ Digital could have done differently?
We were very happy with the service, the only thing that might have helped even more would be a little extra detail in the reporting.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Microsoft Dynamics 365 Setup for HealthTech Firm
Business Continuity ManagementCRM Consulting and SIERP Consulting and SI
Less than $10,000
Mar. - May 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They proved that implementing a complex solution like Microsoft Dynamics 365 required more than just technical skills."
Sep 11, 2025
Communication Admin, HealthTech Firm
Anonymous
Other industries
Australia
11-50 Employees
Online Review
BFJ Digital integrated Microsoft Dynamics 365 into the existing system for a healthtech firm. They managed the end-to-end system setup, from creating a custom strategy to ensuring data integrity.
BFJ Digital helped the client unify patient data and streamline communications, resulting in more personalized care, faster and more accurate treatment planning, and improved overall patient experience. The team delivered on time and remained highly professional and organized throughout the project.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Communication Admin of a healthtech company.
Describe what your company does in a single sentence.
Healthtech company that provides a cloud-hosted patient management platform and electronic health records for healthcare organisations.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BFJ Digital to accomplish?
Ensure seamless integration of Dynamics 365 with our existing systems, maintaining a unified view of patient information and improving data accuracy.
Streamline our internal operations to reduce administrative burden and allow our staff to focus more on patient care.
SOLUTION
How did you find BFJ Digital?
Online Search
Why did you select BFJ Digital over others?
High ratings
Pricing fit our budget
Great culture fit
How many teammates from BFJ Digital were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They carried out a comprehensive consultancy to craft a customised Dynamics strategy that would best serve our business. They then handled the end-to-end management of the system setup, including seamless integration with our existing infrastructure to ensure data integrity.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our ability to unify patient data and streamline communications has resulted in more personalised care, leading to faster, more accurate treatment planning and an improved overall patient experience.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team was highly professional, organised, and consistently met all deadlines.
What was your primary form of communication with BFJ Digital?
Email or Messaging App
What did you find most impressive or unique about this company?
They proved that implementing a complex solution like Microsoft Dynamics 365 required more than just technical skills, as they understood the unique needs and regulatory landscape of healthcare.
Are there any areas for improvement or something BFJ Digital could have done differently?
No, we are 100% satisfied with their work!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Digital Marketing for Healthcare Company
Content Writing ServicesPay Per ClickSocial Media Marketing
Market Analysis
$50,000 to $199,999
Jan. - Aug. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were impressed with how easy it was to work with them to come up with ideas that actually delivered results."
Sep 9, 2025
Social Media Marketing Manager, Healthcare Company
Sarah Kelly
Other industries
Australia
11-50 Employees
Online Review
BFJ Digital managed a healthcare firm's lead generation and SMM efforts. The team ran paid campaigns, crafted and scheduled social media content, created ad creatives, and oversaw audience targeting.
BFJ Digital's efforts helped the client increase qualified leads, conversions, and social media channel visits. The team's organized and reliable project management allowed them to respond promptly to changes and queries. They also impressed the client with their easy, results-driven collaboration.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Social Media Marketing Manager of BetterMed
Describe what your company does in a single sentence.
We’re a healthcare service that helps people and families with care they can rely on.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BFJ Digital to accomplish?
Lead Generation
More Bookings
Social Media Manegement
SOLUTION
How did you find BFJ Digital?
Word of mouth
Why did you select BFJ Digital over others?
Referred to me
How many teammates from BFJ Digital were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
BFJ Digital managed our lead generation and social media channels, which included running paid campaigns, creating and scheduling content, optimising ads, and regular performance reports. Their key deliverables covered campaign strategy, ad creative, social media posts, audience target, and ongoing management to keep results on track.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We saw a steady increase in qualified leads, and a clear improvement in conversions and social media channel visits, which gave us confidence that the campaigns were working.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
BFJ Digital were organised and reliable with their project management, and were responsive whenever we needed changes or had questions.
What was your primary form of communication with BFJ Digital?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What impressed us most about BFJ Digital was the ease of working with them to come up with ideas that actually delivered results.
Are there any areas for improvement or something BFJ Digital could have done differently?
Clearer upfront timelines would have made things even smoother.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 31-40 of
53 Reviews
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