# BetterWorld Technology BetterWorld Technology Reviews (27), Pricing, Services & Verified Ratings - 4.8 out of 5 average review rating - 26 connections joined BetterWorld Technology's Network [Visit Website](http://www.betterworldtechnology.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/betterworld-technology) **Your Trusted IT Partner** BetterWorld Technology is your organization’s trusted IT Partner. We focus on 3 business lines: Managed Services, Cybersecurity, and Professional Services. Whether you need to outsource a specific piece, a part, or your entire IT stack - BetterWorld Technology manages and delivers! ## Company Information - Minimum project size: $1,000+ - Hourly rate: $150 - $199 - Number of employees: 50 - 249 - 10 Locations: - Oak Brook, IL (Headquarters) - Naperville, IL - Winter Park, FL - Denver, CO - New York, NY - Austin, TX - Milwaukee, WI - St. Louis, MO - Milwaukee, WI - St. Louis, MO - Founded in 2003 - 3 languages: English, Spanish, French - 4 timezones: Central Standard Time (CST), Eastern Standard Time (EST), Mountain Standard Time (MST), Pacific Standard Time (PST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 50% IT Managed Services - 30% Cybersecurity - 15% IT Strategy Consulting - 5% Compliance Consulting ### Focus Areas - Digital and IT Strategy Consulting Focus: - 50% IT Governance - 30% Virtual CIO Services - 10% Data Privacy Consulting - 10% IT Assessment - Cybersecurity Technologies: - 40% JumpCloud - 25% Okta - 20% LogMeIn - 15% Auth0 - Cybersecurity focus: - 30% Breach Detection & Incident Response - 30% Identity & Access Management - 30% Threat/Attack Simulations - 10% Account Takeover (ATO) - Compliance Consulting: - 30% CMMC Compliance Consulting - 30% HIPAA Compliance Consulting - 20% FISMA Compliance Consulting - 10% Contract Compliance Consulting - 10% GDPR Compliance Consulting - IT Managed Services Focus: - 20% Governance & Compliance Assessments - 20% Network - 20% Other IT managed services - 15% Help desk - 15% Security - 10% Disaster Recovery ### Industries - 15% Medical - 5% Hospitality & leisure - 10% Legal - 15% Energy & natural resources - 35% Non-profit - 10% Education - 5% Financial services - 5% Government ### Clients - 40% Small Business (<$10M) - 50% Midmarket ($10M - $1B) - 10% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.7 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: BetterWorld Technology offers competitive pricing and good value, with clients noting budget-friendly options and effective service. Specific costs mentioned include approximately $1,100 monthly and $45,000 for setup services. Overall, clients appreciate responsiveness and tailored solutions, though some report inconsistent support quality. **Most Common Project Size**: $10,000 to $49,000 based on 21 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - IT Managed Services: Less than $10,000 based on 15 reviews - IT Strategy Consulting: Less than $10,000 based on 3 reviews - Business Consulting: Less than $10,000 based on 2 reviews - Call Center Services: $10,000 to $49,000 based on 1 review - Cybersecurity: Less than $10,000 based on 1 review - Other IT Consulting and SI: $10,000 to $49,000 based on 1 review - Application Management & Support: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### BetterWorld Technology Review Insights Overall Review Rating: 4.8 - Quality: 4.8 - Schedule: 4.7 - Cost: 4.7 - Willing to Refer: 4.8 ### Top Mentions - Timely (9 mentions) - Communicative (5 mentions) - Knowledgeable (4 mentions) - Professional (4 mentions) - Easy to work with (3 mentions) - High-quality work (3 mentions) - Customized support (2 mentions) - Detail-oriented (2 mentions) - Great project management (2 mentions) - Personable (2 mentions) - Proactive (2 mentions) - Transparent (2 mentions) - Trustworthy (2 mentions) - Collaborative (1 mentions) - Exceptional performance (1 mentions) - Experienced (1 mentions) - Helpful (1 mentions) - Patient (1 mentions) - Reasonable pricing (1 mentions) - Unique expertise (1 mentions) ### Review Highlights **Professionalism and Accountability** BetterWorld Technology is recognized for their professionalism and accountability, with clients appreciating their willingness to address mistakes and continuously improve their services, fostering a reliable partnership. **Improved Cybersecurity and IT Infrastructure** Clients report enhanced cybersecurity measures and improved IT infrastructure after engaging BetterWorld Technology. The team's efforts have led to stronger defenses against cyber-attacks and better data management. **Challenges with Staffing and Skill Levels** Some clients have expressed concerns about BetterWorld Technology being understaffed or having agents with insufficient skills, leading to delayed or ineffective support. This indicates potential areas for improvement. **Responsive and Personalized Customer Service** BetterWorld Technology is praised for their attentive and personalized customer service. Clients appreciate their responsiveness and the personal touch added to services, which enhances client satisfaction and trust. **Cost-Effective Solutions** Many clients have noted the cost-effectiveness of BetterWorld Technology's services, appreciating the value for money provided, especially in comparison to other providers. This has been a key factor in choosing their services. **Mixed IT Support Experiences** Some clients report poor response times and unresolved issues with BetterWorld Technology's IT support services, leading to frustration and inefficiencies. However, other clients have praised their responsive and effective IT solutions, indicating a variance in service quality. **Strong Project Management and Communication** Clients frequently highlight BetterWorld Technology's strong project management skills, including timely deliveries and transparent communication, which help maintain efficient workflows and meet project goals. **Successful Telephone System Implementations** BetterWorld Technology has been successful in implementing and upgrading telephone systems, including VoIP solutions, which have improved communication efficiency and reduced operational costs for clients. **Support for Nonprofit Organizations** The company has a strong track record of working with nonprofits, offering supportive and tailored IT services that align with the mission and budget constraints of these organizations, often enhancing their operational capabilities. **Effective Managed Service Provider Transitions** Multiple clients commend BetterWorld Technology for seamless transitions when switching from previous MSPs. The team is praised for clear communication, strategic planning, and minimal disruption to daily operations during these transitions. ### BetterWorld Technology Reviews #### Managed IT Services for Arch Support Company (Featured Review) **The Project** - Services: IT Managed Services - Project size: $10,000 to $49,999 - Project length: June - July 2024 **Project Summary**: BetterWorld Technology provided managed IT services to an arch support company. The team assisted the client in migrating their IT infrastructure and deploying an RMM software. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Operations Manager, Arch Support Company - Industry: Retail - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jul 17, 2024 **Feedback Summary**: BetterWorld Technology helped the client migrate around 75 workstations and 26 brick-and-mortar retail locations. The team completed the tasks as scheduled without interrupting the client's daily operations. They also communicated regularly via online meetings to discuss issues and provide updates. ""We met regularly to address any issues and concerns, and they came up with solutions to overcome these hurdles."" **BACKGROUND** Please describe your company and position. I am the Operations Manager of a retail company Describe what your company does in a single sentence.Our company is focused on helping people find relief from various ailments such as foot, neck, hip and knee pain.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire BetterWorld Technology to accomplish?Managed IT services **SOLUTION** How did you find BetterWorld Technology?Clutch SiteWhy did you select BetterWorld Technology over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitReferred to meHow many teammates from BetterWorld Technology were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Moving from one MSP provider to another can be hard, but not for BWT. Betterworld Technology was able to help our company migrate seamlessly and within record time. The Team at BWT met every deadline we set and completed our onboarding with 0 interruption to our daily job. The communication from the team was very professional, I was updated regulary of what was done, what was on the agenda and what remained at hand. We were able to migrate close to 75 workstations, 26 brick and mortar retail locations, deploy new remote monitoring and management (RMM) Software, all within a very short period of time.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?To meet the go live dateNo interruptions to our day to day jobsDescribe their project management. Did they deliver items on time? How did they respond to your needs?The Project was delivered on time, meeting our expections, I was kept in the loop of any progress made. We met regularly to address any issues and concerns, and they came up with solutions to overcome these hurdles.What was your primary form of communication with BetterWorld Technology?Virtual MeetingWhat did you find most impressive or unique about this company?Communication - This was a huge plus for BetterWorld Technology. If something needed to be addressed, they came right to me and informed me. I was told when something was going to happen, or when a task would be done. Our meetings were very productive, we addressed any concerns and came up with solutions. A+ for communcation. Are there any areas for improvement or something BetterWorld Technology could have done differently?None that I have noticed.  --- ## Portfolio & Awards ### MSP 500   BetterWorld Technology Recognized for Managed IT Excellence for SMB Market Reston, Virginia, February 23, 2021 – BetterWorld Technology today announced it has been named to CRN’s Managed Service Provider (MSP) 500 list as one of the MSP Pioneer 250. The annual list recognizes the top technology providers and consultants in North America whose leading approach to managed services enables their clients to improve operational efficiencies, cut costs, get more value from their IT investments and successfully leverage technology to achieve a greater competitive advantage. ### MDM MDM Services ### Security Challenge Take our 60 minute security challenge. ### Most Common Cause Of Data Loss Most Common Cause Of Data Loss ### Why BetterWorld Did you know that small and medium businesses (SMBs) are targeted by 64% percent of all cyber attacks, and yet 62% of SMBs admit lacking in-house expertise to deal with security issues?   ### Project with Large Research Foundation ### Project with Social Services Company ### Project with Nonprofit organization ### Project with Renaissance Social Services ### Cost Effective IT Security and Remote Management BetterWorld Technology provides managed IT and network management to one of Chicago's most trusted educational institutions.   ### Newsweek Americas Most Reliable Companies Newsweek’s survey placed BetterWorld Technology among other notable corporate brands, highlighting its dedication to providing dependable, client-centric solutions. Whether it’s cybersecurity, cloud technology, or IT consulting, BetterWorld continues to tailor its services to anticipate client needs and maximize uptime, allowing businesses to focus on growth without technology concerns. ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_it_services_company_naperville_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/global_award_2023.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_managed_service_provider_united_states_2026.svg) ### Industry Recognitions - #154 on Newsweek's Top 300 Most Reliable Companies - Real Leaders - Impact Company 2023 Award Winner - The Channel Co CRN 2023 MSP 500 - Pioneer 250 - Best For The World: Changemakers 2017 - Certified B Corp - Latinos 40 Under 40 Class of 2021 - Emmanuel L - Real Leaders Impact Awards Winner 2022 - The Channel Co CRN 2022 MSP 500 - The Channel Co CRN 2021 MSP 500 ## Key Clients - Mother McAuley Liberal Arts High School ## Packages ## Locations (10) ### Oak Brook, IL (Headquarters) - 2625 Butterfield Road - Oak Brook, IL 60523 - United States - 10 - 15 employees - Phone: (866) -583-8122 ### Naperville, IL - 1804 N Naper Blvd Suite 380 - Naperville, IL 60563 - United States - 10 - 15 employees - Phone: 3124140206 ### Winter Park, FL - 941 W. Morse Boulevard - Winter Park, FL 32789 - United States - 2 - 5 employees - Phone: 407-745-1222 ### Denver, CO - 1400 16th Street Market Square - Denver, CO 80202 - United States - 2 - 5 employees - Phone: 720-902-5176 ### New York, NY - 413 West 14th Street - New York, NY 10014 - United States - 6 - 9 employees - Phone: (646) 693-0069 ### Austin, TX - 100 Congress Ave Suite 2000, Austin, TX 78701 - Austin, TX 78701 - United States - 10 - 15 employees - Phone: 737-263-1611 ### Milwaukee, WI - 1433 North Water Street - Milwaukee, WI 53202 - United States - 2 - 5 employees - Phone: 866-567-2273 ### St. Louis, MO - 4625 Lindell Blv - St. Louis, MO 63108 - United States - 2 - 5 employees - Phone: 8665672273 ### Milwaukee, WI - 1433 North Water Street - Milwaukee, WI 53202 - United States - 2 - 5 employees - Phone: 866-567-2273 ### St. Louis, MO - 4625 Lindell Blv - St. Louis, MO 63108 - United States - 2 - 5 employees - Phone: 8665672273 ## Connections - Nick Matthew (Bee Logical) - Aziz ur Rehman (BINARY IT SOLUTIONS) - Usama Khan (Global Layers Technologies) - Christopher Peterson (Mainstream Networks) - Asif Rahman (Qubit IT Solutions Limited) ## Contact BetterWorld Technology [Send a message](https://clutch.co/profile/betterworld-technology) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/betterworld-tech/) - [Facebook](https://www.facebook.com/betterworldtech/) - [X](https://twitter.com/betterworldtech) - [Instagram](https://www.instagram.com/betterworld_technology/)