B&E Design Firm

BACKGROUND

Please describe your company and your position there.

Seymour 0n Churchill is an Air B&B situated at Shelly Brach, on the South Coast, Kwa-Zulu Natal, South Africa. I am the Owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire B&E Design Firm?

To develop and design a professional Website with an online booking system.

SOLUTION

How did you select this vendor and what were the deciding factors?

Through word of mouth. They are a new company with lots of enthusiasm. Their knowledge of the current and new technology was the deciding factor. A pleasure to work with.

Describe the project in detail and walk through the stages of the project.

It was a new Air B&B , which required a lot design options, it required research, graphics and copywriting, photography & SEO.

How many resources from the vendor's team worked with you, and what were their positions?

2, Co-Owner & Web Designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have received 2 bookings on line.

How effective was the workflow between your team and theirs?

Efficient and effortless.

What did you find most impressive or unique about this company?

They are young, surprisingly have have lots of patience.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind.

BACKGROUND

Please describe your company and your position there.

I am the owner of a Cupboard Manufacturing and design company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire B&E Design Firm, and what were your goals?

We needed a professionally designed and managed website to increase our presence in the marketplace.

SOLUTION

How did you select this vendor and what were the deciding factors?

B&E Design have a progressive vision from the conception of the idea while being mindful of the look and feel that we wanted.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The initial meeting kicked off with establishing our needs and expectations. We were kept informed of the design progress and we were up and running in time.

How many people from the vendor's team worked with you, and what were their positions?

We were kept in the loop by the project manager at all times

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have credibility in the marketplace after the launch of our website and a definite increase in business.

Describe their project management style, including communication tools and timeliness.

They listen well in terms of what our needs were so they were able to deliver according to the brief in the shortest possible time frame.

What did you find most impressive or unique about this company?

The way they eliminate the jargon and communicate with terms and processes that are easy to understand.

Are there any areas for improvement or something they could have done differently?

We are completely happy with their service.