Augmex Technologies

BACKGROUND

Please describe your company and position.

I am the Chief Business Officer of PANDORA Innovation & Supply

Describe what your company does in a single sentence.

Plastic product design & development consultation with machinery supply from China. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Augmex Technologies to accomplish?

The objective was to develop a custom software system that streamlined the full workflow from machinery or mould sourcing to delivery.

SOLUTION

How did you find Augmex Technologies?

• Online Search
• Clutch Site
• Other

Why did you select Augmex Technologies over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Augmex Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The goals were to track orders, manage supplier communication, monitor production steps in China, record inspections and manage customer orders in one unified platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Success was measured by reduction in manual follow up, fewer delays due to missing information, faster approval cycles, clearer visibility of each order stage and improved coordination between sales, sourcing and engineering inspection teams.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered each module within the agreed timeline. The team clarified requirements quickly and responded to changes related to sourcing, inspection and shipment workflows without delay. Updates were shared regularly which kept every department aligned.

What was your primary form of communication with Augmex Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to understand a specialised industry like machinery and mould sourcing and convert it into a practical software solution was impressive. They focused on solving real operational issues such as supplier delays, inspection documentation and order tracking rather than only writing code.

Are there any areas for improvement or something Augmex Technologies could have done differently?

Additional onboarding sessions for all team members could have helped with faster adoption. 

BACKGROUND

Introduce your business and what you do there.

I’m an executive at Lemon Infosys, a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Augmex Technologies?

We had a client who needed a custom automation tool for their sales and marketing teams to help them automate the entire sales and marketing process.

SOLUTION

What was the scope of their involvement?

Augmex Technologies built a custom software from scratch. The tool needed to automate the tasks a sales and marketing team is involved in, including automated lead collection, automated qualifying, automated research, automated content generation, and automated publishing. The client had previously used Canva, Buffer, ChatGPT, Gemini, Notebook LLM, and Napkin.

What is the team composition?

We worked with 2–5 teammates from Augmex Technologies.

How did you come to work with Augmex Technologies?

We found Augmex Technologies through an online search and LinkedIn. We chose them because the CEO’s vision was extraordinary, and he seemed to know what he was doing.

What is the status of this engagement?

We worked together from February 2025–June 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After launching the software, the client faced a tremendous problem operating it. However, after a month, they reported a 300% time reduction and a 67% cost reduction. Previously, a team of 3–4 people used to take 3–4 hours to make a plan, prepare a content calendar, design content, and publish it on various media. Now, they can do everything in under an hour. The cost reduction was purely in labor costs.

How did Augmex Technologies perform from a project management standpoint?

Augmex Technologies delivered before the deadline. We communicated via in-person meetings, virtual meetings, and emails or messaging apps.

What did you find most impressive about them?

Augmex Technologies took ownership of the project as if it were their own. I had barely any involvement in the project.

Are there any areas they could improve?

They were good; I’d love to work with them again.

BACKGROUND

Introduce your business and what you do there.

I’m the operations director of Raising Kids Academy, a child development center, daycare, and preschool dedicated to helping children with special needs in Dhaka.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Augmex Technologies?

We wanted to build custom software to manage our students, parents, teachers, and management. We also wanted a website for our school.

SOLUTION

What was the scope of their involvement?

Augmex Technologies has been engaged to do a comprehensive digital transformation of our school management. The primary goal is to replace the manual paper-based process with a centralized and efficient digital ecosystem. The main scope of the work includes the school management software and the website.

Regarding the software, Augmex Technologies has delivered a student information system, an automated attendance management system, an academic and grade book module, a dedicated parent portal, an accounts management system, a special needs schedule management system, and a role-based access control system.

What is the team composition?

We’ve worked with 2–5 teammates from Augmex Technologies.

How did you come to work with Augmex Technologies?

Augmex Technologies was referred to me. I chose them because they were close to my geographic location, their pricing fit our budget, they were a great culture fit, and they offered good value for the cost.

What is the status of this engagement?

We started working with Augmex Technologies in August 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Augmex Technologies' work has resulted in near-zero data entry errors, 50%–60% time savings, a 200%+ increase in inquiry management, and a 60%–70% reduction in administrative work.Even though the project is still under development, we're testing the final product in-house. We used to do everything manually, and everything was on paper. Multiple authorities had to sign and check things manually. Now, everything is online.

Our admin, teachers, and management staff are now using this system, and they've confirmed that it has reduced their time. For example, they used to take attendance manually, which would take them 30 minutes to complete. Now, they only need to check the system and approve it in under five minutes. We've also received positive feedback from all departments.

How did Augmex Technologies perform from a project management standpoint?

Augmex Technologies has been pretty good at delivering the project on time. We communicate via in-person meetings, virtual meetings, and email or messaging apps.

What did you find most impressive about them?

Augmex Technologies is almost perfect in communication. We've changed the requirements several times during the project. The team has acknowledged the changes and implemented them fast.

Are there any areas they could improve?

Augmex Technologies is quite good at what they do.

BACKGROUND

Please describe your company and position.

I am the District Manager of a consumer durables company.

Describe what your company does in a single sentence.

Pioneer brand of consumer durables in Bangladesh.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Augmex Technologies to accomplish?

• The objective was to create a clear district level performance dashboard that centralised sales data, inventory status, aging inventory, arrearage, merchandising scores and shop audit metrics.
• The goal was to help management quickly identify gaps, track KPIs in real time and make faster decisions.

SOLUTION

How did you find Augmex Technologies?

• Online Search
• Referral
• Clutch Site

Why did you select Augmex Technologies over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Augmex Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope includes developing, deploying, and maintaining digital solutions that enhance business efficiency, data management, customer experience, and operational performance.
Key Deliverables:
Requirement analysis and technical feasibility assessment
Design, development, and deployment of agreed digital solutions
System integration with our existing platforms and databases
User interface/experience enhancements (as applicable)
Testing, validation, and quality assurance reports
Training materials and user support documentation
Regular progress updates, dashboards, and communication reports
Ongoing maintenance, troubleshooting, and performance optimization

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The dashboard allowed easier tracking of sales volume, target achievement, stock aging, arrearage improvements and merchandising compliance across all outlets.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Augmex Technologies demonstrated good project management throughout the engagement. They generally delivered their assigned tasks within the agreed timelines and maintained clear communication on progress, challenges, and next steps. Their responsiveness to our requirements was satisfactory, and they were cooperative in addressing changes, clarifying technical aspects, and providing support when needed. Overall, their coordination and commitment to meeting project expectations were positive.

What was your primary form of communication with Augmex Technologies?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Augmex Technologies is their ability to combine technical expertise with a proactive and solution-oriented approach. They respond quickly, understand requirements clearly, and offer practical recommendations that add value to the project. Their professionalism, commitment to quality, and willingness to support even beyond the initial scope make them stand out as a reliable technology partner.

Are there any areas for improvement or something Augmex Technologies could have done differently?

Our overall experience was positive, and only a few minor areas could be refined. More regular updates and slightly clearer documentation at certain stages would further enhance coordination. These are small suggestions, and improving them could make the collaboration even smoother in the future.