Atta Systems

BACKGROUND

Introduce your business and what you do there.

I am the program engagement lead at Design for Good. We mobilize creatives from around the world through our alliance members, which include big organizations like General Mills and Lloyds Banking Group. We match them with charity partners to use their design skills on projects that make a difference in the world. We run cycles that align with specific United Nations Sustainable Development Goals (SDGs).

My role involves strategic planning, building partnerships, measuring impact, and overseeing the implementation of projects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atta Systems?

We were looking for a company to develop an app that we had designed. The app was from our first cycle, which focused on SDG 6: clean water and sanitation. We developed the app with one of our design teams and an organization called Biome Environmental Trust, which ran the Million Wells project.

SOLUTION

What was the scope of their involvement?

We've provided Atta Systems with the app’s design, and they've built it. The Million Wells project is about storing and logging details about open wells in Bengaluru, India. The app maps wells and stores information such as the water level, quality, and state of repair. This information is useful for local well diggers and people to help with water retention in the city.

Biome had an existing map database kept on Google Sheets and updated by well diggers using WhatsApp. Our team designed an app to digitize this information so that well diggers could update the information about wells and add new ones. We designed the app using Figma, and Atta Systems has used Draftbit, Node.js, Next.js, and React to build the app.

Atta Systems has released the app but continues to provide support through the first launch.

What is the team composition?

Three designers completed the app’s design and didn’t interact with Atta Systems. Atta Systems interacted with me and Jem, our program engagement coordinator.

How did you come to work with Atta Systems?

We were looking for organizations that could build the app, had a good reputation, produced good work, and were open to partnering with charities. We found Atta Systems on Clutch, which is very helpful for finding partners.

How much have you invested with them?

Atta Systems has completed the work pro bono, but the total spend was around $30,000.

What is the status of this engagement?

We started working with Atta Systems in July 2024, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app they've built for us is absolutely fantastic. We've measured success through our charity partner, Biome, as they had connections with the people within the communities who would use the app. Atta Systems has created a fantastic app with the features we asked for. Biome has been doing user testing with well diggers in Bengaluru, and the app has received great feedback.

How did Atta Systems perform from a project management standpoint?

Atta Systems has met our deadlines. The team has been fantastic in terms of responsiveness and has always gotten back to us quickly. If there are any delays, Atta Systems communicates them promptly. The team is also reactive when we give them feedback. We use Google Sheets to document the process and communicate via email and Zoom.

What did you find most impressive about them?

Atta Systems is very autonomous and focused on delivering the right product to the right audience. We are super busy, and it has been reassuring to work with a partner that takes full ownership of the project and ensures it is delivered successfully. Atta Systems has kept us updated throughout the process. The team is very responsive and communicative, and has developed something fantastic.

Are there any areas they could improve?

I can’t think of anything Atta Systems could improve. The team is super helpful, wonderful to work with, and nice people.

Do you have any advice for potential customers?

Share your needs and what you’re looking for. Atta Systems asks all the right questions to ensure they get things right. You can be confident they will take your idea and produce something fantastic.

BACKGROUND

Please describe your company and position.

I am the Digital Advisor of Data for Impact Project (D4I)

Describe what your company does in a single sentence.

Palladium work with governments, businesses, and investors to solve the world’s most pressing challenges

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Atta Systems to accomplish?

• Develop Child Protection Information System for Government

SOLUTION

How did you find Atta Systems?

• Referral
• Other

Why did you select Atta Systems over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Atta Systems were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Child Protection Information System (CPIS) is a government information system developed for Ministry of Labor and Social Protection designed to store, process and provide social, medical, educational and public order information on children (at risk, separated from parents, adopted, abducted, repatriated) and their family or legal representatives / guardians, as well as information on actions taken against children. 

The System has the following objectives: 

• Digitization of data collection processes on the situation of children in the records of the competent authorities and maintenance of a database in electronic format. Through the SIPC, users will be able to record, manage and monitor data and information on children's cases, and act in accordance with the working algorithms related to the identified level of risk in order to prevent risk situations and / or adjust interventions in the best interests of the child. 
• Support obtaining relevant information about the case (including the status of the case, with the generation of alerts and notifications), making referrals of the child to relevant social services, transferring files between case managers from different second level administrative-territorial units, obtaining relevant information from other sectors (health, education, public order, justice) through the Interoperability Platform (MConnect), as well as managing individual assistance plans, cases of adoption, abduction and repatriation of children. 
• Ensure the calculation of performance monitoring indicators in the application of case management, ensuring alternative child care or adoption, as appropriate, preventing and combating violence against children, repatriation of children, assistance to the child victim of the crime of abduction, with the generation of reports statistics and dashboards for making informed decisions about the cases of children registered in the system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The following deliverables were expected: 

• Fully functional Child Protection Information System (CPIS) that meets the software requirements specifications and is hosted in the government cloud infrastructure.
• Software testing – During the design and coding phase, the provider should ensure that each function written has an accompanying test functionality that passes before conclusion, this will aid in automatic testing. The service provider should also conduct thorough software testing accompanied by a test script and user acceptance testing through a demo to verify the software system and assure that the final user is satisfied with the software features and interface and provide a user acceptance report for adoption.
• System deployment and training – the service provider should prepare documentation guides (User guides, Administration guides, Developer guides) and conduct training sessions for the system users. As an optional feature, the service providers can prepare a video guide to satisfy training needs. 
• Maintenace – service provider should prepare a maintenance and adaptation plan. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Project was implemented using Agile methodology. 
• Project management was done using Jira and weekly updates from the development team.
• All deliverables were delivered on time and aligned with the technical requirements.
• The development team very responsive and flexible. 

What was your primary form of communication with Atta Systems?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• What stood out was Atta Systems' remarkable blend of technical excellence and deep sector understanding. They didn't just build a system—they crafted a tailored, secure, and intuitive platform that directly addressed the complex needs of child protection in Moldova. 
• Their ability to seamlessly integrate local regulatory requirements and stakeholder feedback into a robust, user-centric design was truly unique. This approach not only ensured compliance and data integrity but also significantly enhanced the operational efficiency of child protection services, making a real difference in the lives of those served. 
• Finally, the Atta System team showcased great flexibility and adaptability working alongside government partners to build and improve the Child Protection Information System. 

Are there any areas for improvement or something Atta Systems could have done differently?

Atta Systems delivered a strong, tailored solution that responded to technical specifications. There are only two areas where we could have improved: 

1. A more iterative and better documented development process could have allowed for even quicker incorporation of user feedback during early and mid-deployment stages. 
2. Enhanced training and ongoing support for local teams might have further bolstered system adoption and long-term maintenance.

BACKGROUND

Please describe your company and position.

I am the CEO of Medicai USA Inc.

Describe what your company does in a single sentence.

We build medical Imaging Infrastructure and APIs that enable providers to seamlessly retrieve, view, store, and share medical imaging data, for improved care coordination and accelerated research.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Atta Systems to accomplish?

• Build Medicai App

SOLUTION

How did you find Atta Systems?

Referral

Why did you select Atta Systems over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Atta Systems were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Atta Systems helped us with:

• user experience and user interface design for the mobile app
• iOS and Android development (using React Native and Expo)
• Testing for the apps
• Release on AppStore and Google Play (one new version almost every month)
• Performance monitoring and quality of service monitoring

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Great ratings on the AppStore and Google Play, high crash-free rate, number of daily active users, weekly active users. 

We were also interested in launching a first version as fast as possible and Atta Systems made this a reality. We launched in under 6 months to both AppStore and Google Play.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We worked in two-week sprints, and we collaborated daily, online using Slack. The project management was done in Jira. They were fast to respond and focused on delivery. They responded to our needs very well and adapted to our users' feedback.

What was your primary form of communication with Atta Systems?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They moved very fast and at the same time delivered high-quality results. Communication was very good and they felt part of our team.

Are there any areas for improvement or something Atta Systems could have done differently?

We are happy with our collaboration and the outcome. We are looking forward to continuing working together.

UPDATED REVIEW

This review was published on January 28, 2020.
Mircea Popa
Co-Founder, MedicaiHealthcare

Romania

1-10 Employees

Nov 2017 - Ongoing

$200,000 to $999,999
Project summary
AB4 Systems developed a medical imaging platform aimed at assisting patients and clinics facing patients with chronic skin conditions. The final version of the platform incorporated user feedback to prioritize patient experiences.  

Feedback summary
The platform has performed exceptionally well and has been almost entirely bug-free after over 200,000 requests. Each member of the AB4 Systems team was reliable and knowledgeable, creating a fluid project management experience.
BACKGROUND

Introduce your business and what you do there. 

I’m the co-founder of SkinVision, a mobile app that allows users to analyze their moles and screen for melanoma. After stepping away from the executive team in 2017, I started another company called Medicai.

Medicai is a startup that runs a medical imaging platform for both clinics and patients. We target people with serious chronic conditions. Our goal is to improve the way multidisciplinary teams work with their patients. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AB4 Systems? 

After working with AB4 Systems to develop SkinVision, I approached them again to build out our medical solution for Medicai.

SOLUTION

What was the scope of their involvement? 

AB4 Systems has developed Medicai’s entire medical imaging platform from scratch, translating our business needs into a solid product design. They use several technologies to develop the front- and backend.

The main challenge has been setting up the right cloud infrastructure. At the moment, the solution is mostly a web app that exists on a clinic’s local server. By pushing the system into a cloud environment, we could create new features for clinics to use that wouldn’t be possible with their current server limitations.

Besides scaling our product, AB4 Systems is also partially responsible for incorporating user feedback into the design. I work with them closely to ensure that the final build has a good user experience.

What is the team composition?

There are 8–9 team members, including a project manager, a systems architect, a graphic designer, a UX designer, and developers.

How did you come to work with AB4 Systems?

I’d gotten to know AB4 Systems through their work on SkinVision. At the time, I was having problems filtering user-submitted images, so I needed an iOS developer that also understood image analysis.

Their team stepped in and fixed the app for me. As the project continued, they grew as a company and gained a better sense of what I needed. It was a natural step to hire them for Medicai because if a team works that well, why break it up?

How much have you invested in them?

We’ve invested around $250,000–$300,000 so far. We have another $200,000 budgeted for next year.

What is the status of this engagement?

We began working together on this project toward the end of 2017, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The product went public 3–4 months ago, and we already have users. Out of 200,000 requests, the error rate on our backend is only 0.0018, which is amazing.

As more users onboard onto the platform, who knows if that error rate will continue. It’s unrealistic to expect zero technical issues, but we’ll be fine if we try to limit bugs.

How did AB4 Systems perform from a project management standpoint?

They’ve been great. We do 1–2-week sprints depending on what needs to be done, and they interact well with other parts of our company. In terms of communication, we use different project management tools like Slack to keep focused. 

I appreciate that I’m able to speak to any team member directly without losing sight of the project goals. If I have an urgent task, I know that I can call their developers and count on them to execute without messing up the sprint plans.

That level of coordination is not typical with other agencies. I’ve worked with disastrous teams that wouldn’t budget things properly and often choked on the work that needed to be done. They’d take on other projects without allocating enough time to properly finish ours, which caused month-long delays. With AB4 Systems, we’ve managed to avoid most of those things.

What did you find most impressive about them?

I appreciate how well they’ve integrated with my company. They have a bird’s eye view of our business and understand the complexities around the project. 

They know that the product development team can’t be isolated from the rest of the company if they want to make the right impact; they need to be a part of the bigger organism. It’s about synchronizing with the marketing department, customer support team, and sales.

AB4 Solutions prioritizes our entire team’s needs and works flexibly to get things done.

Are there any areas they could improve?

I can’t really put my finger on anything at this point. If there were something, I’m sure I’ve probably brought it up with them, and they’ve worked on it.

Do you have any advice for potential customers?

I’d highly recommend them because they really build world-class products. Usually, companies tend to want discounted rates, but then the quality suffers as a result. AB4 Systems is worth the cost.
Star Ratings
Overall rating: 5

Quality: 5

Cost: 5

Schedule: 5

Willing to refer: 5

BACKGROUND

Introduce your business and what you do there.

I'm the founder and CEO of an educational technology company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atta Systems?

We wanted to revamp our application with the goal of increasing the number of students enrolling and fixing bugs. We needed user research, UI/UX design, and development services. 

SOLUTION

What was the scope of their involvement?

Initially, we had a few calls with Atta Systems to fully understand the project and the requirements. The team then fine-tuned by conducting user research and interviewing potential customers through questionnaires. Atta Systems has designed our app's UI/UX using Figma, keeping me in the loop to ensure I'm satisfied. The team has proceeded with software development using Node.js, Next.js, and React.js. 

Our app has an extensive question database and selects questions tailored to the student's performance. The app also has an AI system able to read the answers and determine if they're right or wrong, providing feedback for every answer, even if it's correct, to reinforce the understanding of concepts.

What is the team composition?

We work with 5–6 teammates from Atta Systems who manage the project, including UI/UX designers, software engineers, and full stack engineers. 

How did you come to work with Atta Systems?

We found Atta Systems through Clutch and set up a call with the team. Atta Systems was efficient on the call and shared their services offer to determine whether they fit this project well. We decided Atta Systems would manage our project and liked that the team offered good advice before signing the contract. We shortlisted a few service providers and selected Atta Systems because they gave the best impression and had the best portfolio. 
How much have you invested with them?

We've spent around $60,000 so far.

What is the status of this engagement?

I first talked to Atta Systems in December 2023, and our engagement started in January 2024. Our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've taken down our previous application from the market, so we don't have active enrollments now. My experience with Atta Systems has been positive, and the design work is really good. We've worked with a couple of external UI consultants who are also impressed with Atta Systems' work. I want to congratulate the entire team.

How did Atta Systems perform from a project management standpoint?

Atta Systems delivers work on time and has good communication with us via Jira and Slack.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to highlight our designer, who has a prior background in education, and her knowledge and experience are invaluable to the project. I also want to highlight Tudor (Product Manager & Product Design Lead), who communicates clearly with us.

What did you find most impressive about them?

Atta Systems' biggest strength is their team. They have well-experienced team members who are proficient in their job and provide top-quality work. 

Are there any areas they could improve?

I can't think of anything Atta Systems can improve — we're satisfied with their work. 

Do you have any advice for future clients of theirs?

I suggest having several calls with the team before engaging with them. The IT sales team listened to my needs and had two-way communication, offering helpful advice for me and my users. I definitely recommend working with Atta Systems because they have the required skill set for any software development project. Trust the team and ask for their advice because their input has been very valuable to me. 

BACKGROUND

Please describe your company and position.

I am the Managing Partner of SensorInsight

Describe what your company does in a single sentence.

We supply weather and irrigation soil sensor data to optimize crop health and yield in agriculture.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Atta Systems to accomplish?

• Simple end user mobile application for farmers
• Quick and accurate data retrieval to support end users
• Create an app foundation to expand functionality in the future

SOLUTION

How did you find Atta Systems?

Referral

Why did you select Atta Systems over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Atta Systems were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Atta helped us design and develop the mobile application for SensorInsight, for both iOS and Android platforms, for mobile phones and also tablets. The apps were designed in Figma, after several feedback sessions with our team and developed in React Native. The applications are used by our customers (vineyard managers and staff) to monitor their crops and visualize the data produced by our sensors from wherever they are. 

The app is a great addition to our software, a lot of our customers asked us for a long time to develop an app for them. Atta did a great job to understand the requirements, they worked really well with our current team that develops the backend and web app. They were very autonomous and delivered the apps fast with almost no bugs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes were to deliver easy-to-use mobile apps for iOS and Android. The first version of the app (for both iOS and Android) are done, we are now going through the review process with App Store and Google Play. We expect to launch the apps in the coming days/weeks. All our expected outcomes have been met, and we are very happy with the results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team had extensive background and experience in building mobile applications. They were very responsive and accessible during working hours. We used Slack for most communications and would use a remote meetings for discussions or larger teams.

What was your primary form of communication with Atta Systems?

Email or Messaging App

What did you find most impressive or unique about this company?

The key individuals have a lot of experience in building mobile applications and have an attention to detail in usability and UX.

Are there any areas for improvement or something Atta Systems could have done differently?

None that I can think of at this time.

BACKGROUND

Introduce your business and what you do there.

I’m the product owner of Editura Hamangiu, a publishing house. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atta Systems?

We needed Atta Systems to design and develop a web app for users to access our content. 

SOLUTION

What was the scope of their involvement?

Atta Systems has developed our web app from scratch. In addition, they did user research, design, and QA testing. They used React, React Native, Node.js, Docker, Elasticsearch, and PDF Viewer. The platform allows users to purchase a subscription to view our books. 

What is the team composition? 

I work with a project manager, a QA tester, a designer, a frontend developer, a backend developer, and the CEO. 

How did you come to work with Atta Systems?

We Found Atta Systems on Clutch. 

How much have you invested with them?

The project has cost $100,000. 

What is the status of this engagement?

We started working together in February 2020, and the collaboration is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re pleased with Atta Systems’ product development. Our collaboration with Atta System is 10/10. 

How did Atta Systems perform from a project management standpoint?

Atta Systems has a professional team that manages the project well. They’re committed to solving problems and finding the best solution for us. We communicate via Slack, video calls, Google Meet, and face-to-face. 

What did you find most impressive about them?

We’re impressed by the professionalism of Atta Systems. 

Are there any areas they could improve?

No, everything has gone smoothly. 

Do you have any advice for potential customers?

Trust them and trust the process. 

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Eupnoos, a health technology company focused on respiratory diseases. We use sound as a diagnostic for asthma or chronic obstructive pulmonary disease.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atta Systems?

We needed to find a company with in-depth experience in developing native mobile platforms for both iOS and Android. What we were doing was very sophisticated in terms of leveraging the smartphone’s existing sensors and hardware because smartphones aren’t really built for our purposes.

Therefore, we required a partner who understood the ins and outs of smartphone firmware systems and could develop apps that leveraged smartphone sensors in the best possible way. Moreover, given that this app would be used in healthcare, we also needed to meet a lot of requirements regarding its security and robustness.

SOLUTION

What was the scope of their involvement?

We originally hired Atta Systems to develop our iOS app because we were working with another agency on developing the Android version. However, our experience with our other agency wasn’t what we had initially expected, so I tasked Atta Systems with the entire product development project.

Initially, we had a briefing call to kickstart the project. Since then, Atta Systems has been helping us with UI/UX design and front- and backend development for iOS and Android. The key feature of our app is its audio signal processing capability. It captures patient-generated audio through any smartphone and processes it to generate a diagnosis.

What is the team composition?

Atta Systems provides us with the equivalent of two full-time employees. Their team includes a UX designer, a DevOps manager, and a backend developer.

Andrei (Co-Founder & Managing Partner)

How did you come to work with Atta Systems?

I met Andrei at an event for the healthcare industry and learned that Atta Systems had been working with pharmaceutical companies and developing medical apps, so we hired them.

How much have you invested with them?

We’ve spent around $125,000.

What is the status of this engagement?

We started working together in April 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Although we haven’t launched the app yet, our KPIs of success will be the app’s performance, the quality of the code written by Atta Systems, and the documentation they ultimately provide us with. As for the quality of their services, Atta Systems’ development process has been very smooth. They’ve been extremely proactive at identifying, tracking, and addressing bugs.

How did Atta Systems perform from a project management standpoint?

Thus far, the project has been quite unpredictable because we’ve added requirements on the go. Therefore, the budget and timelines have been flexible. Still, Atta Systems has also been very flexible about this situation.

Additionally, they’ve been transparent regarding how long certain tasks take to complete; they’ve never promised to deliver something and failed. Given that what we’re developing is very new, it’s hard to make an accurate assessment. Thus, Atta Systems has been smart in not committing to certain things to avoid raising expectations.

As for communication, we’ve had a great experience collaborating with Atta Systems. We have a constant stream of communication via Slack, WhatsApp, and email. Their team uses Jira internally for project management, and they provide me with a Google spreadsheet that they keep updating to keep me abreast of the project's progress.

What did you find most impressive about them?

Atta Systems understands the limitations and operating conditions of startups in the healthcare industry, so they’ve been extremely proactive in making suggestions to help us manage the project's operational costs. Overall, working with them has been a very easy process.

Are there any areas they could improve?

Atta Systems’ services are quite expensive from a startup affordability perspective. Still, their prices are very competitive compared to other development agencies focused on creating products for commercial distribution.

Do you have any advice for potential customers?

Be proactive and strive to co-develop the product. Invite them to the table and keep the conversation going during the development process because they have a lot to contribute to your end product.

BACKGROUND

Please describe your company and your position there.

Our health app (for iOS and Android) provides digital care for patients suffering from digestive issues. We already had the app live when we engaged with Atta. Our app needed some performance improvements as well as improvements on the user flows available within the app. We needed React Native experts that could tackle our challenges.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Atta Systems, and what were your goals?

We reached to Atta to help us improve on the performance of the app, redo the user experience and make the app more enjoyable to use

SOLUTION

How did you select this vendor and what were the deciding factors?

Atta was recommended to us by a common friend, who worked with them on multiple projects and had a great collaboration.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We worked with Atta on the mobile app development for our Zemedy app. Tothether with them we also improved on our software development processes. The collaboration went really well, we continued working together on another project that covered a wider array of services.

How many resources from the vendor's team worked with you, and what were their positions?

We worked mainly with a Senior Software Engineer, specialized in React Native. We also interacted with one of the Managing Partners.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Zemedy app can be found on both iOS and Android stores with great app reviews and performance.

Describe their project management style, including communication tools and timeliness.

They are proactive, we are in contact with them constantly through slack, zoom. Since we started working with them, we changed our product development process to their process because it is very well structured and we have seen that it brings results, predictability and it is adaptable.

What did you find most impressive or unique about this company?

The first thing we noticed was their tehnical expertise. After we started working together, we also learned that they have a really high level of empathy for their customers. They did try to understand our struggles and our problems, and they always adapted. They are also great communicators, they encourage their whole team to communicate with us to make the feedback loop shorted during the development cycle. They are fast, they deliver amazing quality.

Are there any areas for improvement or something they could have done differently?

We overshoot the budget and timeline (also because there was more work than initially expected) so being clear on deliverables and timelines / setting.

BACKGROUND

Please describe your company and your position there.

Head of Department in the central public government

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Atta Systems, and what were your goals?

In the context of the refugee crisis our institution has solicited that Atta Systems aids in quickly developing and deploying a platform where the availability of places inside the public housing locations can be managed at country and county level.

SOLUTION

How did you select this vendor and what were the deciding factors?

We wanted a vendor that can quickly understand our business requirements and translate that into an application. Very important to us was that the vendor did understand the urgency and how critical it was for us to move fast.

We selected Atta because we have worked with them before for the past 6 years on bigger projects in collaboration with some of the most widespread and recognizable international social welfare organizations in the world. During these years we had time to see the quality of the work they deliver and how easy they make the product development process for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with a quick kickoff meeting where we have expressed our needs and the Atta team took us through a process to gather the full requirements. We had received the functional specs quickly. After agreeing on them and providing the clarifications for a couple of questions that the team had, they started working on the application. For technologies it is a web application that works also on mobile.

It has a backend functionality as well. The team provided UI/UX and QA services also. Main deliverables were:

• the backend
• web application with separated flows for social workers and coordinators
• separated admin interface with permission to edit and delete data
• export functionality

How many people from the vendor's team worked with you, and what were their positions?

The team that worked on our produc was compose out of:

• product manager
• designer
• 2 engineers
• QA

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were impressed on how quickly we were able to launch an application like this. The team went above and beyond to help us with such a time sensitive task. The application was straight forward to use, our users were onboarded really fast and we manage to have an overview on the national situation.

Describe their project management style, including communication tools and timeliness.

They assumed responsibility for the software product development process and lead the process, asked thoughtful questions, planned everything professionally and kept us in the loop, without asking for too much time from our sides.

What did you find most impressive or unique about this company?

It provides a stress free product development experience. We don't have a technical team in our organization and they make the whole process really easy for us. Their team is very reliable, has domain expertise and quickly understands/adapts to our business needs.

Are there any areas for improvement or something they could have done differently?

Everything went smoothly and we couldn't have asked for more.