Atta Systems

BACKGROUND

Introduce your business and what you do there.

I’m the product owner of Editura Hamangiu, a publishing house. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atta Systems?

We needed Atta Systems to design and develop a web app for users to access our content. 

SOLUTION

What was the scope of their involvement?

Atta Systems has developed our web app from scratch. In addition, they did user research, design, and QA testing. They used React, React Native, Node.js, Docker, Elasticsearch, and PDF Viewer. The platform allows users to purchase a subscription to view our books. 

What is the team composition? 

I work with a project manager, a QA tester, a designer, a frontend developer, a backend developer, and the CEO. 

How did you come to work with Atta Systems?

We Found Atta Systems on Clutch. 

How much have you invested with them?

The project has cost $100,000. 

What is the status of this engagement?

We started working together in February 2020, and the collaboration is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re pleased with Atta Systems’ product development. Our collaboration with Atta System is 10/10. 

How did Atta Systems perform from a project management standpoint?

Atta Systems has a professional team that manages the project well. They’re committed to solving problems and finding the best solution for us. We communicate via Slack, video calls, Google Meet, and face-to-face. 

What did you find most impressive about them?

We’re impressed by the professionalism of Atta Systems. 

Are there any areas they could improve?

No, everything has gone smoothly. 

Do you have any advice for potential customers?

Trust them and trust the process. 

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of EdXP, an educational institution in Singapore and China. We’re an EdTech company focusing on the IB program. My expertise is in education; I’m great at coming up with educational content.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atta Systems?

We needed help with the development of our platform. We wanted to make our services and expertise accessible worldwide.

SOLUTION

What was the scope of their involvement?

Atta Systems has helped us build a cloud-based website and all its features. The platform isn’t mobile-enabled yet, but they’ve helped us with some of the UI/UX design. We initially explained to them what we wanted to achieve and sent them samples of different websites and companies. We showed them the features we wanted, and they brought them together and made them work for us.

We have several features, including one that allows assessing students. If we’re preparing a student for an exam, the first thing we want to know is where their proficiency is. The platform pulls together all the questions in it and comes up with an assessment based on the difficulty level. Atta Systems has created the technology behind that.

First, students receive a diagnostic assessment. After the student finishes the assessment, there’s a self-marking feature that Atta Systems developed based on our specifications. Depending on what questions the student gets right, the platform is able to tell what standard the student is in and where their strengths lie. Afterward, we asked Atta Systems to create a recommendation feature as well. Knowing the student’s strengths and weaknesses, we can recommend a game plan based on their goals.

Currently, Atta Systems is helping us with maintenance and hosting until we have our own in-house team.

What is the team composition?

We’re not sure how many teammates work on our project, but we’re usually in contact with two team members. We also have a project manager assigned to us, so if there’s any issue, we speak with him. Moreover, a good thing about Atta Systems is that even though we’re assigned a project manager, we can also go straight to the founders.

How did you come to work with Atta Systems?

A friend of ours used their services before to create a mobile app; Atta Systems designed and developed it for them. I looked at the app, and it was impressive. Then, the opportunity came about for us to develop an EdTech platform. We wanted someone that we could trust and could realize our vision.

We contacted Atta Systems, and they happened to be flying out to Singapore, so we had the opportunity to speak with them in person. We felt comfortable with them, and they were the only ones that understood what we needed. Atta Systems recommended things that we hadn’t even foreseen, which was very helpful. Moreover, it was important for us to work with people who understood us.

We did a first project with Atta Systems, and they surpassed our expectations, so we had another project with them.

How much have you invested in them?

We’ve spent about $100,000 on this project.

What is the status of this engagement?

We began working with them in August 2021, and it’s still an ongoing project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Before Atta Systems, we did things manually. The platform is for markets we’re not currently available in, and it has been very successful. We launched about two months ago, and now we have users from over 50 countries using the platform. We’ve had a few thousand signups, which is amazing. Overall, the project is very promising, and we hope it’ll become even bigger.

How did Atta Systems perform from a project management standpoint?

They respond to us within 24 hours. Moreover, they’re really efficient, which is one of the things we like about working with them.

We mostly use WhatsApp and Slack for communication. If we want to do things more formally, it’s via email.

What did you find most impressive about them?

Their responsiveness is outstanding, but their most impressive trait is having the foresight to recommend things to us. Most of our team isn’t tech-savvy, so we didn’t know how to bring the vision we had to fruition. Atta Systems recommended the best way we could do things for our platform, and even though they aren’t in the education space, they knew so much. The features they’ve recommended and brought to life have helped us achieve success in a short time.

Are there any areas they could improve?

I honestly haven’t found any faults. Most of their team is located in Romania, so our initial concern was whether they’d be able to respond to us quickly enough, but they’re responsive even on weekends. However, if we had to pick something, it’d be the time difference. Sometimes we meet with Atta Systems at night, which is our only issue. Other than that, we haven’t had any problems at all.

Do you have any advice for potential customers?

Trust Atta Systems and share your ideas with them as much as possible; it’ll help them understand exactly what you want to achieve. People try to guard their ideas because they want to be the first and don’t want anyone to steal them, so they keep them close to their chests. However, Atta Systems can recommend things that will help you along the way. If they don’t know what you have in mind, there’s only so much they can do, so let them help you to the best of their ability.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Eupnoos, a health technology company focused on respiratory diseases. We use sound as a diagnostic for asthma or chronic obstructive pulmonary disease.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atta Systems?

We needed to find a company with in-depth experience in developing native mobile platforms for both iOS and Android. What we were doing was very sophisticated in terms of leveraging the smartphone’s existing sensors and hardware because smartphones aren’t really built for our purposes.

Therefore, we required a partner who understood the ins and outs of smartphone firmware systems and could develop apps that leveraged smartphone sensors in the best possible way. Moreover, given that this app would be used in healthcare, we also needed to meet a lot of requirements regarding its security and robustness.

SOLUTION

What was the scope of their involvement?

We originally hired Atta Systems to develop our iOS app because we were working with another agency on developing the Android version. However, our experience with our other agency wasn’t what we had initially expected, so I tasked Atta Systems with the entire product development project.

Initially, we had a briefing call to kickstart the project. Since then, Atta Systems has been helping us with UI/UX design and front- and backend development for iOS and Android. The key feature of our app is its audio signal processing capability. It captures patient-generated audio through any smartphone and processes it to generate a diagnosis.

What is the team composition?

Atta Systems provides us with the equivalent of two full-time employees. Their team includes a UX designer, a DevOps manager, and a backend developer.

Andrei (Co-Founder & Managing Partner)

How did you come to work with Atta Systems?

I met Andrei at an event for the healthcare industry and learned that Atta Systems had been working with pharmaceutical companies and developing medical apps, so we hired them.

How much have you invested with them?

We’ve spent around $125,000.

What is the status of this engagement?

We started working together in April 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Although we haven’t launched the app yet, our KPIs of success will be the app’s performance, the quality of the code written by Atta Systems, and the documentation they ultimately provide us with. As for the quality of their services, Atta Systems’ development process has been very smooth. They’ve been extremely proactive at identifying, tracking, and addressing bugs.

How did Atta Systems perform from a project management standpoint?

Thus far, the project has been quite unpredictable because we’ve added requirements on the go. Therefore, the budget and timelines have been flexible. Still, Atta Systems has also been very flexible about this situation.

Additionally, they’ve been transparent regarding how long certain tasks take to complete; they’ve never promised to deliver something and failed. Given that what we’re developing is very new, it’s hard to make an accurate assessment. Thus, Atta Systems has been smart in not committing to certain things to avoid raising expectations.

As for communication, we’ve had a great experience collaborating with Atta Systems. We have a constant stream of communication via Slack, WhatsApp, and email. Their team uses Jira internally for project management, and they provide me with a Google spreadsheet that they keep updating to keep me abreast of the project's progress.

What did you find most impressive about them?

Atta Systems understands the limitations and operating conditions of startups in the healthcare industry, so they’ve been extremely proactive in making suggestions to help us manage the project's operational costs. Overall, working with them has been a very easy process.

Are there any areas they could improve?

Atta Systems’ services are quite expensive from a startup affordability perspective. Still, their prices are very competitive compared to other development agencies focused on creating products for commercial distribution.

Do you have any advice for potential customers?

Be proactive and strive to co-develop the product. Invite them to the table and keep the conversation going during the development process because they have a lot to contribute to your end product.

BACKGROUND

Please describe your company and your position there.

Our health app (for iOS and Android) provides digital care for patients suffering from digestive issues. We already had the app live when we engaged with Atta. Our app needed some performance improvements as well as improvements on the user flows available within the app. We needed React Native experts that could tackle our challenges.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Atta Systems, and what were your goals?

We reached to Atta to help us improve on the performance of the app, redo the user experience and make the app more enjoyable to use

SOLUTION

How did you select this vendor and what were the deciding factors?

Atta was recommended to us by a common friend, who worked with them on multiple projects and had a great collaboration.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We worked with Atta on the mobile app development for our Zemedy app. Tothether with them we also improved on our software development processes. The collaboration went really well, we continued working together on another project that covered a wider array of services.

How many resources from the vendor's team worked with you, and what were their positions?

We worked mainly with a Senior Software Engineer, specialized in React Native. We also interacted with one of the Managing Partners.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Zemedy app can be found on both iOS and Android stores with great app reviews and performance.

Describe their project management style, including communication tools and timeliness.

They are proactive, we are in contact with them constantly through slack, zoom. Since we started working with them, we changed our product development process to their process because it is very well structured and we have seen that it brings results, predictability and it is adaptable.

What did you find most impressive or unique about this company?

The first thing we noticed was their tehnical expertise. After we started working together, we also learned that they have a really high level of empathy for their customers. They did try to understand our struggles and our problems, and they always adapted. They are also great communicators, they encourage their whole team to communicate with us to make the feedback loop shorted during the development cycle. They are fast, they deliver amazing quality.

Are there any areas for improvement or something they could have done differently?

We overshoot the budget and timeline (also because there was more work than initially expected) so being clear on deliverables and timelines / setting.

BACKGROUND

Please describe your company and your position there.

Head of Department in the central public government

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Atta Systems, and what were your goals?

In the context of the refugee crisis our institution has solicited that Atta Systems aids in quickly developing and deploying a platform where the availability of places inside the public housing locations can be managed at country and county level.

SOLUTION

How did you select this vendor and what were the deciding factors?

We wanted a vendor that can quickly understand our business requirements and translate that into an application. Very important to us was that the vendor did understand the urgency and how critical it was for us to move fast.

We selected Atta because we have worked with them before for the past 6 years on bigger projects in collaboration with some of the most widespread and recognizable international social welfare organizations in the world. During these years we had time to see the quality of the work they deliver and how easy they make the product development process for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with a quick kickoff meeting where we have expressed our needs and the Atta team took us through a process to gather the full requirements. We had received the functional specs quickly. After agreeing on them and providing the clarifications for a couple of questions that the team had, they started working on the application. For technologies it is a web application that works also on mobile.

It has a backend functionality as well. The team provided UI/UX and QA services also. Main deliverables were:

• the backend
• web application with separated flows for social workers and coordinators
• separated admin interface with permission to edit and delete data
• export functionality

How many people from the vendor's team worked with you, and what were their positions?

The team that worked on our produc was compose out of:

• product manager
• designer
• 2 engineers
• QA

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were impressed on how quickly we were able to launch an application like this. The team went above and beyond to help us with such a time sensitive task. The application was straight forward to use, our users were onboarded really fast and we manage to have an overview on the national situation.

Describe their project management style, including communication tools and timeliness.

They assumed responsibility for the software product development process and lead the process, asked thoughtful questions, planned everything professionally and kept us in the loop, without asking for too much time from our sides.

What did you find most impressive or unique about this company?

It provides a stress free product development experience. We don't have a technical team in our organization and they make the whole process really easy for us. Their team is very reliable, has domain expertise and quickly understands/adapts to our business needs.

Are there any areas for improvement or something they could have done differently?

Everything went smoothly and we couldn't have asked for more.

BACKGROUND

Introduce your business and what you do there.

I'm the co-founder and chief product officer at BOLD Health, a virtual clinic in the UK that focuses on gastrointestinal issues. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atta Systems?

We hired Atta Systems to help us develop our platform. 

SOLUTION

What was the scope of their involvement?

Atta Systems is working on our mobile application and the back- and frontend of our web-based application. The app has patient and clinician booking systems, video conferencing and messaging integrations, and a clinician task-management system. They're using DevOps through AWS. Atta Systems' team is also working on app store deployment. 

What is the team composition?

We work with six teammates from Atta Systems, including back- and frontend developers, a project manager, and a mobile developer. 

How did you come to work with Atta Systems?

Atta Systems was recommended to me by a firm that worked with them previously. 

How much have you invested with them?

We've invested more than $100,000 with Atta Systems. 

What is the status of this engagement?

Our engagement began in August 2021, and it's ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The product is almost ready to deploy — it's working well, and the UX is just as intended. 

How did Atta Systems perform from a project management standpoint?

Atta Systems responds quickly and follows our timelines. They work in two-week sprints and keep us updated on their progress in biweekly meetings and through Jira. I'm able to contact their team whenever I need to. Typically, I communicate with Atta Systems through Slack and Google Meet. 

What did you find most impressive about them?

Atta Systems integrates well into our company; they feel like part of our team and deliver on time. 

Are there any areas they could improve?

Atta Systems should improve their QA processes. 

Do you have any advice for potential customers?

I'd advise customers to hire Atta Systems because they're great at what they do. 

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder and CTO of EdXP. We’re a mobile application platform built to help students practice for online examinations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atta Systems?

Right now, we’re running a physical education center, and we’re trying to move our core services online. This will allow students to do lessons and practice questions away from our center. We needed a development agency to build our platform.

SOLUTION

What was the scope of their involvement?

Moving to the digital front was new for us, so we started by tasking Atta Systems to perform user research regarding students’ behavior online, both in Singapore, where we’re based, and around the world.

Moving into creation, they’re doing an end-to-end development and design, delivering everything from documentation, mockups, and planning to CMS and CRM integrations, a Firebase backend, and even a custom calculation algorithm. This last solution will allow us to diagnose a student’s aptitude for a subject based on their performance on a series of questions. They also integrated our existing question management system. Finally, they’re responsible for QA and deployment of the platform as well.

What is the team composition?

In the design stage, we communicated with Andrei (Co-Founder), a project manager, a UI/UX designer, and a user researcher. Andrei has remained involved throughout the development stage, and we’ve brought on a main developer, who’s become one of our main points of contact. That developer works with a team of four people behind the scenes.

How did you come to work with Atta Systems?

One of our co-founders had a friend who’d worked with Andrei before. This person recommended Atta Systems for doing a good job. After looking at a couple of agencies, we decided to go with Atta systems.

How much have you invested with them?

We’ve spent at least $40,000 with them.

What is the status of this engagement?

We’ve been working together since March 2021. Our contract runs through January 2022, and there’s a great chance that we’ll be continuing to work on more features together in the new year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve really liked working with Atta Systems. They’ve contributed a lot of ideas and did research into topics that we would have left uncovered, like the best software technologies and student behavior.

They’ve been proactive in working on a lot of features. We all have full-time jobs on our side, so they help us meet our own deadlines.

How did Atta Systems perform from a project management standpoint?

Based on how I’ve been working with Atta, they’ve delivered most of what we’ve asked for, with a few exceptions where we weren’t clear on features that are very common in our industry. Otherwise, Atta’s team has delivered on most of our requirements from the beginning.

My communication with Andrei is more informal and takes place on WhatsApp, but my communication with the developers about the website is run through Slack. It’s convenient to have both channels.

What did you find most impressive about them?

They possess a number of strong qualities; they are proactive, and their research and feedback processes stand out.

Additionally, they excel at recommending software solutions. Their Firebase backend and CRM feedback have been top-notch.

Are there any areas they could improve?

We have a bit of a culture difference in how we approach education. They’re in Romania and we’re Singapore, and we had misaligned expectations of how features would be built and behave. It wasn’t too bad, and after they understood what we wanted they were open to changes.

Do you have any advice for potential customers?

One of the few problems was our different expectations on features, so it’s best to align on them if possible. This is a common occurrence in all development work, and often causes costs to rise down the line.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Alux Inc, a media and technology company based in the US. We create digital content and e-learning courses. We’re currently developing an e-learning app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atta Systems?

Instead of building an app development team in-house, we decided to outsource so that our core team could focus on growing our brand and company. As a result, we hired Atta Systems to take care of our app development needs.

SOLUTION

What was the scope of their involvement?

Atta Systems conducted user research and product design before developing the software side of our product. They were in charge of both front- and backend development of our Android and iOS app. The team also provided DevOps solutions using Firebase, AWS, and more. Overall, they were in charge of the design, analytics, and development of our app, and they assisted us in the development and structuring of our platform to ensure that we would have a good launch. The team completed the first version of our app, and we have an ongoing relationship because they continue to improve and add features to our platform.

Our app is similar to Calm and Headspace. In terms of features, our app enables users to sign up on the platform and they get access to daily audio lessons, which are delivered to their profile. The app also offers separate learning packs that users can purchase, and all of those are tracked and reported back to the users in their admin profile.

What is the team composition?

We’ve worked with 10 people from Atta Systems and four of them are on the development side. Our main point of contact is Andrei (Co-Founder & Managing Partner).

How did you come to work with Atta Systems?

I met Andrei a couple of years ago and we discussed a possible development for Alux Inc, but it was never a right fit for us. In time, our relationship grew, so when we needed to develop our own app, they were our go-to company.

How much have you invested with them?

We’ve spent over $70,000.

What is the status of this engagement?

We began working together in February 2021, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They’re really good and our app looks good. Since we just recently developed the app’s version, we only had a soft launch for a select few partners and all of them loved the app. We received positive feedback from our stakeholders, which is why we decided to continue the engagement to integrate additional features on our platform. Overall, we’re super pleased with their performance.

How did Atta Systems perform from a project management standpoint?

They have a structured project management process, and we receive constant feedback from them. We communicate using Slack, Trello, and Zoom, and we also have in-person meetings with them.

At the start of the engagement, their design team took the time to understand our brand and culture as well as what we were hoping to achieve. They created a very detailed breakdown of the entire process, which made it easy for us to see their development schedule.

What did you find most impressive about them?

Their ability to solve problems has been impressive; they analyze and provide effective solutions to their customers. We encountered several issues that we thought were the best option for us, but Atta Systems helped us come up with small solutions that outperformed what we believed to be the right choices.

Are there any areas they could improve?

No, they’re doing great.

Do you have any advice for potential customers?

Talk to them in as much detail as possible. In our case, we’re very detail-oriented, so they know exactly what we want from them. Once they know what you need, they can make things happen through their tools and expertise.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and managing partner and founder of Founder 5. We basically work with entrepreneurs to build startups.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atta Systems?

We needed a development team to build a management and marketplace app for beauty professionals.

SOLUTION

What was the scope of their involvement?

They’re developing an iOS app.

What is the team composition?

I work directly with a project manager and developer.

How did you come to work with Atta Systems?

I found them on Clutch and appreciated their flexibility and responsiveness.

What is the status of this engagement?

We started working together in October 2020 and our project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

So far, we’re happy with how the app has turned out. It has been approved for the App store, but we’re working on a few development aspects before we launch it.

Feedback has been very positive so far.

How did Atta Systems perform from a project management standpoint?

They’ve delivered within our timeframe and have communicated well using WhatsApp and Jira. They proactively reach out if they can’t meet a deadline and explain why.

What did you find most impressive about them?

They’re more like partners than an external developer. Our specifications have changed throughout the project and they’ve been accommodating. Additionally, they offer competitive rates.

Are there any areas they could improve?

They could improve their documentation processes.

BACKGROUND

Introduce your business and what you do there.

I’m the product manager for the digital platform at a financial research organization. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Atta Systems (formerly AB4 Systems)?

We had an existing digital platform, but we wanted it to be mobile-friendly and engaging. We needed someone to develop our mobile apps.

SOLUTION

What was the scope of their involvement?

Atta Systems developed our iOS and Android app. One of the main key features we wanted was a nice display of our current publications which is papers, books, articles we produced, etc. We also wanted to have an engaging platform. We have content flowing through our engaging partners. 

They built the apps from scratch because we had a bad experience with the previous developer of our platform. The coding was terrible. When we started with Atta Systems, we tried to consider the possibility of working with the code but it would have been a bigger mess than starting with scratch.

We gave them our requirement documents. They gave us wireframes and the design of the whole project before we started. We went back and forth with changes. They also gave us advice.

What is the team composition?

We worked mainly with Andrei (Co-Founder) and Stefan (Software Engineer). We created a Slack group with all the members there. There were five maximum.

How did you come to work with Atta Systems (formerly AB4 Systems)?

We looked online and sent out emails to people randomly. We had them set up a quotation and their biggest work. They came up to be the most suitable.

How much have you invested with them?

We spent between $30,000-$50,000.

What is the status of this engagement?

We worked together from February-October 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our current users and internal users all speak positively of the app. It won’t be possible for 4-5 months to see the ratings. Atta Systems completed the apps within the timeline.

How did Atta Systems (formerly AB4 Systems) perform from a project management standpoint?

We used Slack to communicate. The main difficulty we had was with the time difference. Their response was very quick; it speaks well of their engagement. They normally responded back to us daily. We’d have video calls. We used Trello.

What did you find most impressive about them?

Their commitment was very high. Atta Systems showed that no matter what it takes, they’re willing to accommodate. They made sure they understood. They’d ask for details.

Are there any areas they could improve?

We didn’t feel they had 100% control over the system. What we demanded of them was done properly though. Just if they wanted to notch it up a bit.

Do you have any advice for potential customers?

Be open when working with them. They’re experts and know what they do. Have good communication with them.