ATEAM SOFT SOLUTIONS

BACKGROUND

Please describe your company and your position there.

I am the CEO of an online marketing company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire aTeam Soft Solutions, and what were your goals?

We wanted to build an order management web application

SOLUTION

How did you select this vendor and what were the deciding factors?

We had nice conversations with the director of the company who really took some time to thoroughly understand our pain points and our proposed solutions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We decided on features that need to be developed and deadlines. The frontend language was Angular.js and the backend language was Node.js.

How many people from the vendor's team worked with you, and what were their positions?

1 frontend and 1 backend developer as well as 1 project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We had deadlines per feature and expected these to work when the deadline approached.

Describe their project management style, including communication tools and timeliness.

The team was quick to respond every time something was needed. We had regular Zoom meetings that were recorded. Unfortunately, despite of the recording, I couldn't see that the team reached a decent level of understanding of what was discussed.

What did you find most impressive or unique about this company?

They worked on our project for so long without admitting that they didn't understand the requirements.

Are there any areas for improvement or something they could have done differently?

The code quality is very bad. Within 5 months, the programmers and especially the project manager did not understand how the software was supposed ot be used. It would have been great if they asked more about things they didn't understand and only take projects that they know they can fulfill. Also, they charge for QA but leave bugs in the software that are impossible to miss. I would have appreciated not to be charged for services they do not provide.

BACKGROUND

Please describe your company and your position there.

I am the owner/founder of a company that connects politicians with voters.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire aTeam Soft Solutions, and what were your goals?

I hired aTeam Soft Solutions to build a website based on a few diagrams and some ideas that I had. The goal was to create an easy-to-use social website for voters to ask questions and election candidates to answer those questions.

SOLUTION

How did you select this vendor and what were the deciding factors?

I posted the job on Upwork, and after receiving dozens of offers and communicating with several teams, it became clear that aTeam was the most professional of all the options and had done the most impressive and similar work in the past.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had several meetings in the beginning to nail down the vision and design of the site so that they could create UI mockups for me to approve. Then development began. The team decided on Vue JS and Laravel as the main technologies to be used. The plan was in the form of 3 individual month-long sprints with me checking in and reviewing after the completion of each sprint. The team was very transparent about their work and went out of their way to message a list of tasks each person was working on every day to keep me in the loop. I also had access to the code repository itself and they sent a link to their development site so I could play around and test parts of the site even as it was being built.

How many people from the vendor's team worked with you, and what were their positions?

We had four aTeam employees working on the project. There was 1 project manager, 2 developers, and one employee working on quality assurance.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site is newly completed and hasn't been fully launched yet, but early feedback indicates that the team did a great job developing the site from beginning to end and left zero parts of the site unfinished.

Describe their project management style, including communication tools and timeliness.

The team held a stand-up meeting every morning to make sure they were all on the same page. I would then receive a message from each team member specifying their tasks for the day. I also received emails that would summarize the work completed for the whole day each day and at the end of the week a summary of the week's work. The team left no doubt that they were working hard at all times.

What did you find most impressive or unique about this company?

There are two things I find most impressive. The first one is their ability to take an idea and a few conversations and instantly have a crystal-clear image of what you are thinking in terms of the vision for the project. I came to them with a few poor wire-frame designs and they ran with it and created something great. The second most impressive thing is their communication and transparency. Every step of development was clearly documented and communicated to me so I had no doubts about their work.

Are there any areas for improvement or something they could have done differently?

Development took a little longer than expected, but that is mostly because the requirements changed along the way. They stuck to their initial estimate and plugged away until the work was done.

BACKGROUND

Please describe your company and your position there.

Director, Ownrox Technologies. We are a IT service company creating web solutions for SMEs in the United States and UK

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire aTeam Soft Solutions, and what were your goals?

Custom develop a software solution for Counting Inventory in Indoor Warehouses Using Autonomous Drones. The solution is aimed at improving inventory data integrity and operational safety, drone adoption by warehouses immediately improves KPIs such as cycle counting frequency, worker safety, on-time deliveries, inventory and fulfillment accuracy, slot utilisation, etc.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have been working with ateamsoft as a development partner for over 4 years and considers them very transparent and trusted in the technical skills they possess

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The digital transformation of warehouses – driven by safety, cost and time benefits – is underway across the world. Technologies such as IoT, AI and drones are augmenting the business value created by adoption of RFID, robots and real-time analytics. UAVs have started playing a central role in the intelligent automation of warehouse operations – given their ability to fly & hover autonomously, carry payloads, avoid obstacles, navigate indoors & land precisely, operate in fleets and be remotely used.

The proposed technology will play a central role in driving revenue, profit margin, and safety improvements for warehouses, across numerous use cases such as:

• Inventory search & reconciliation
• Cycle counting & audits
• Roof inspection
• Security & surveillance
• Worker safety & productivity
• Item marking & recognition
• 2D/3D space optimization
• Order picking optimization
• Empty & full slot detection
• Yard management
• Forklift guidance
• In-warehouse transport

Most of the above involve tasks that are laborious, tedious, risky, redundant, and expensive. They require shutdowns, slowdowns, and downtime that result in lost revenue, inaccurate inventory counts, and harm or loss of life.

Technology: React Js, Node js, AWS Lambda

How many people from the vendor's team worked with you, and what were their positions?

Total dedicated 5 members including Project Manager, Designer, Backend and Frontend engineers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have hired ateam as our subcontractors for the specific technology expertise . So far our client is extremely happy with the deliverables.

Describe their project management style, including communication tools and timeliness.

Daily Stand Up Meetings, EOD status, Reports ,Friday Review ,Meeting Tools used: #1. Trello Board for Communication #2. Asana For assignment #3. Git for Repository #4. Tracker for time management

What did you find most impressive or unique about this company?

The entire team from start to finish went out of their way to ensure that all our concerns had been addressed. They keep us updated on completed and upcoming tasks almost daily and remind us of their needs.

I have worked with very many vendors and this is an area where I can say ATEAM totally stands apart from any other vendors I have worked with before. They have great designers, which is not always common. ATEAM is a young team with a clear vision and willingness to adapt to the client’s needs.

Are there any areas for improvement or something they could have done differently?

We're enjoying a partnership culture with them. We wanted to have a specific type of partner for our ongoing needs and ATEAM fits in perfect

BACKGROUND

Please describe your company and your position there.

I am a new startup who needed developers to get the product built and ready for delivery

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire aTeam Soft Solutions, and what were your goals?

We utilised them to implement an end to end solution to build a SAAS platform hosted in AWS. I wanted a fully built product that is ready for release to be the first on the market.

SOLUTION

How did you select this vendor and what were the deciding factors?

I needed someone who could handle database design, web front end and back end as well as provide advice along the way for best UI/UX. I went and received quotes from 4 separate companies and the initial consultation and the price was the reason we chose to choose Ateam

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I had already had initial designs drawn up(very rough) and I needed them to translate that into a viable product. The first step was to explain the product and all of the different components. This was conducted all online video conferencing. In the initial stages, we would meet a few times a week to establish the product expectations. Once it was at a development point the meeting would drop off to about once a week. When major releases were ready for testing I would be asked to review and provide feedback.

How many people from the vendor's team worked with you, and what were their positions?

I worked with many different people from many other parts of the company. I primarily worked with the project manager who was my day to day contact. Then had additional people from his team join the conversations when relevant. I spoke with AWS specialists to build the cloud platform, A UI front end designer, a Database designer, elastic Beanstalk expert then a whole new team was brought in to configure the API integration

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have not launched yet, the launch will begin in the next few months. The product has been delivered successfully and I will maintain a working relationship with them for further updates after release.

Describe their project management style, including communication tools and timeliness.

There is a full-time product manager and a team dedicated to delivering the projects. One of the best benefits for me was that they work in the afternoon and into the night(time difference). So I could work full time and then work with aTeam after work.

What did you find most impressive or unique about this company?

We love their quality of work and ability to interpret my terrible drawings! I was so impressed when I got my first working version.

Are there any areas for improvement or something they could have done differently?

There were a few minor spelling errors that were easily fixed.

BACKGROUND

Please describe your company and your position there.

I am the Ceo and founder of Classicspark, a startup focused on classical music.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire aTeam Soft Solutions, and what were your goals?

Our website had been developed partially and we needed a final push to complete the whole. We also needed a team we could rely on long-term.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched in all major job online portals. We were very tough on ratings and reviews and only screened for those who had an impeccable story. After seeing all reviews and history of aTe   ams and having an interview with Abhinand it was clear they were a perfect fit.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project steps were detailed by me, then reviewed by Ateam and then divided into 2 week sprints until today with 1 sprint remaining. 

How many people from the vendor's team worked with you, and what were their positions?

5. A project manager, two full-time developers, 1 full-time QA, and one part-time QA. 

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The results are pulled on a weekly basis to the staging web environment so I can see what and how everything has been done. Everything has worked out perfectly. 

Describe their project management style, including communication tools and timeliness.

Communication and organization are probably some of their biggest assets. Everything is laid out on Asana, divided into different milestones and tasks lists where I can drag and drop, connect directly with developers, etc. 

Also, we have a Skype group where we are in constant communication and where each developer and QA puts in 3 times a day the current status of their work with the specific tasks they are working on with the approximate % of completion. 

Finally at the end of the day project manager and I get an email with a daily summary sheet from each developer and QA with tasks completed. 

What did you find most impressive or unique about this company?

Organization, communication, effectiveness. 

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Introduce your business and what you do there.

I’m the company director of an affiliate marketing organization. We have a sports betting website, a local physio-therapy finding service, and more. There are about 20 websites in our portfolio.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with aTeam Soft Solutions? 

Our sites’ UXs were set, but the issue we were facing was dealing with Google updates. The technical aspects of our websites were lacking in terms of Google’s new expectations around site speed, mobile optimization, and a whole bunch of other factors now used to determine rankings. 

Most of our visitors — from around 60%–95% — find us on mobile, and we were very lacking in this area regarding speed. Some of our sites were as low as 20–25 for page speed. Our desired metric was to get our site speed up into the 90–95 range for both mobile and desktop.

SOLUTION

What was the scope of their involvement?

aTeam provided a core backend technical upgrade specifically focused on improving search engine result rankings. They’ve also improved other core vitals including the size of our fonts, image rendering, and more.   

They’ve also supported other activities including API web services for integrating feeds from different websites. One of our websites captures different odds for sporting events, and aTeam is helping us integrate that information from multiple sites. They’ve also done some Salesforce API development work. 

We provide them with additional tasks from time to time, including updating our WordPress plugins. 

What is the team composition?

We’re working with a team of seven people, and there are two core resources within that group: a part-time project manager and a developer. The developer works on the core tasks, and a second developer handles the web services. There are also two test engineers. 

I’ve also had occasional interactions on calls with aTeam’s director. 

How did you come to work with aTeam Soft Solutions? 

I’m not quite sure how we got ahold of them. Another colleague was responsible for that connection. Before we engaged them, however, we put them through a hard assessment as we’ve had difficult experiences with previous vendors. A developer friend of ours provided a couple of tests to determine aTeam’s technical capabilities, and they performed well. 

How much have you invested with them?

The initial cost was around $10,000, and the total cost for the year will probably be around $30,000–$40,000. 

What is the status of this engagement?

We’ve been working with them since February 2021. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

One of our sites has hit 100 in page speed, and all the others have reached between 92–95. These are perfect results.

How did aTeam Soft Solutions perform from a project management standpoint?

Initially, it wasn’t so good. We’re in Malta and they’re in India, which is a six-hour time difference. They were using Jira, which is a pretty good task management tool but it can get in the way sometimes. To their credit, they’ve become a bit more flexible and we’ve stuck to a large Skype group. Work is getting done quicker as they’ve adapted to our way of working while continuing to hit deadlines. If they’re running behind, they let us know. 

We have twice-daily updates, one at the start of the day and one at midday. The first update lets us know what they’re up to and whether they’ve encountered any roadblocks, and the second tells us how the work has progressed. 

If there are problems, there’s always someone to jump on them. Urgent issues are addressed the same day. 

What did you find most impressive about them?

In terms of quality versus cost, their cost is very competitive given their technical abilities. 

Are there any areas they could improve?

No, not really. Anything that seems to be an issue is resolved quickly. The communication front was more our issue than aTeam’s, and they’ve adjusted well. Nothing stands out as being a big problem. 

Do you have any advice for potential customers?

Have the project scope mapped out very specifically so that there’s a clear understanding of what you want to get out of the relationship. 

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Advantec Solutions. We provide a vast array of IT services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with aTeam Soft Solutions?

We were looking to partner with developers to help us do projects for our clients, so we brought in aTeam.

SOLUTION

What was the scope of their involvement?

aTeam is developing an interactive web application for us. They provide full-stack development, helping build the functionality of the map and database and handling a lot of the database changes. aTeam is also building an area for previewing documents, an ecommerce component, and an integration that allows users to pay for memberships and document downloads, among others.

They use two main programming languages, one of which is React.

What is the team composition?

We have two main points of contact, a salesperson and a project manager, who coordinate different aspects of the project. There are also 2–3 developers working under their management.

How did you come to work with aTeam Soft Solutions?

We found aTeam on Upwork. We had narrowed our selection down to two companies, but this team was our favorite. Initially they were unable to provide resources to handle all the aspects of the project, but we hired them once they could.

How much have you invested with them?

We’ve spent $35,000.

What is the status of this engagement?

We began working together around October 2020, and it’s an ongoing partnership.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had a list of items we needed to work on, and we considered it a success once those were done. The feedback on aTeam’s output has been positive. They’re professional. Thus far, despite a few hiccups, there hasn’t been any part of the project that they haven’t been able to complete successfully.

How did aTeam Soft Solutions perform from a project management standpoint?

aTeam is above average and really shines in terms of project management. They have great communication and make us feel like part of their team.

They’ve added us into their chat program and have given us full access to their daily progress, through which we get feedback regarding issues that arise. This allows us to give direction concerning those issues. 

What did you find most impressive about them?

They’re professional, efficient, and attentive to our goals. aTeam knows how to get things done. The experience I’ve had with them is much better than the one I’ve had with developers in the past.

Are there any areas they could improve?

The cost is significantly higher than we expected to pay, but it may just be what’s needed for this type of project. I’m not familiar with the average cost. 

Do you have any advice for potential customers?

If you’re looking for a professional team that you can depend on, aTeam is a good go-to. They will get your project done efficiently and will communicate well with you.

BACKGROUND

Please describe your company and your position there.

I’m the head of SEO of a gaming company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire aTeam Soft Solutions, and what were your goals?

We operate in a very competitive industry. Updating tech and user experience is something we do on a regular basis because of the ever-shifting marketplace. For this project, we have chosen ATeamIndia to update our UX/UI and we are currently working on a custom user dashboard.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed several companies in the market and did a bit of a tender process. The team at ATeamIndia gave us an overview of how they work and they were best suited to take the project forward.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started with an onboarding call followed by a scoping call. The team listened to all the requirements and formulated a scope document. The team uses Jira. They have broken down the tasks into sprints. So we were always kept updated on the progress.

How many people from the vendor's team worked with you, and what were their positions?

In total, I worked with about 4 people from ATeamIndia's team. Project manager, head of dev, UX/UI person and junior dev.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team has delivered exactly as the commissioned work required. We are very pleased with the outcome. The website is much more efficient and user-friendly for our visitors. The feedback has been very positive.

Describe their project management style, including communication tools and timeliness.

The project management team was awesome. Probably my favourite part about the experience. We were always kept informed about progress and the project manager was always available when we needed to connect.

What did you find most impressive or unique about this company?

I would say it's the combination of the skill the team provides, their processes and value.

Are there any areas for improvement or something they could have done differently?

No, nothing comes to mind.

BACKGROUND

Please describe your company and your position there.

I am the founder and CTO of one of Sweden's most popular e-commerce sites.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire aTeam Soft Solutions, and what were your goals?

Since we barely had time in our team, we decided that we needed to hire ATeam to help us develop our projects. They have done a fantastic job and we are very happy to work with them, professionalism at the highest level.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them via Upwork, they did presentation and showed their team and we quickly noticed that they are serious and can do a good job, we also checked a lot of their reviews and it played a big factor in the whole decision making.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

When we presented the project, they came with a lot of feedback and immediately understood what it was about and they also helped to improve the process and they are very sharp on what they do. Laravel, Javascript and MySQL were used the most.

How many people from the vendor's team worked with you, and what were their positions?

The company offered free project management in the beginning, which we appreciated very much, everything that is part of the agile development. We had a total of 6 people working on our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have already received over 1000 users on our platform on day 1. We are very happy that the system works flawless.

Describe their project management style, including communication tools and timeliness.

The best thing about it all was the communication, we had several meetings every week, we were updated all the time, the project was checked and tested all the time.

What did you find most impressive or unique about this company?

Very good managers, developers and the nicest boss I have met. It was an honor to work with them and I look forward to working with them for several years.

Are there any areas for improvement or something they could have done differently?

There is always room for improvement but I think they are at a very good professional level that you can not complain so much.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of Omega Learning Center Franchisor. I work mainly with operations and compliance.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with aTeam Soft Solutions?

We needed to completely revamp our complex CRM to better accommodate our 12 franchisees. Our previous CRM wasn’t functional and couldn’t expand to the number of franchisees that we had, so we hired aTeam Soft Solutions to help us with all of the enhancements.

SOLUTION

What was the scope of their involvement? 

aTeam Soft Solutions has reworked the software development for our CRM. The solution isn’t just a contact management system; rather, it’s a POS system with credit card processing, an email marketing hub, and more. 

It’s been a five-year project, but we now have a new CRM along with a WordPress site built using PHP. Their team has set up our system so that they can input our data and content through the website, which is then integrated into our CRM so that we can capture information.

After the main development, they’ve stayed on to do additional updates every two years.

What is the team composition? 

Thankfully, I just have one main point of contact. They may have more people working on the project, but I only speak to one person.

How did you come to work with aTeam Soft Solutions?

We found them through online research. Once we contacted them, we went through what we needed, and they put together a scope and sequence and just went from there.

How much have you invested with them?

We’ve paid about $2,000 per month, which puts us over $100,000 in total.

What is the status of this engagement?

The main project lasted from 2014–2019, though we actually launched the system in 2015. From there, we kept tweaking it, making things better, and adding features that our franchisees suggested. aTeam Soft Solutions still does updates and maintenance.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The CRM has been user-friendly and saves our franchisees time. They used to have to calculate the percentage of royalties they owed us and send a check through the mail each week. Now, all of that is done through our POS, which automatically completes a gross income report and calculates how much they owe the franchisor along with how much to put toward marketing.

How did aTeam Soft Solutions perform from a project management standpoint?

I can’t speak highly enough about their communication. During the main development, we had monthly calls. I’d use Skype to call them at midnight at my time, which was their early morning. Occasionally, I’d do nightly calls to get through testing. 

Needless to say, they were always available. If there was an emergency or a glitch within our system, they’d correct it within hours even if they were busy. We still use Skype to talk, and I’ll always get a response on there before I get an email response.

What did you find most impressive about them?

Their communication distinguishes them. I can reach them on weekends and evenings, whereas other overseas developers I’ve worked with are less accommodating. If we have a problem on the weekends, we need to be able to reach someone. aTeam Soft Solutions also takes my requests seriously with good attention to detail.

Are there any areas they could improve?

I don’t really have anything for them to improve upon.

Do you have any advice for potential customers?

When working with a business overseas, there can definitely be both a language and cultural barrier. That’s why communication is so important. I made it a priority to stay up at night to call them so that I could avoid misinterpreting anything. 

If you do engage with them, you need to stay on top of the project and look at the results. Ask to have a development site that you can go to and test so that you can stay involved.