ATEAM SOFT SOLUTIONS

BACKGROUND

Please describe your company and your position there.

I am the founder and CTO of one of Sweden's most popular e-commerce sites.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire aTeam Soft Solutions, and what were your goals?

Since we barely had time in our team, we decided that we needed to hire ATeam to help us develop our projects. They have done a fantastic job and we are very happy to work with them, professionalism at the highest level.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them via Upwork, they did presentation and showed their team and we quickly noticed that they are serious and can do a good job, we also checked a lot of their reviews and it played a big factor in the whole decision making.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

When we presented the project, they came with a lot of feedback and immediately understood what it was about and they also helped to improve the process and they are very sharp on what they do. Laravel, Javascript and MySQL were used the most.

How many people from the vendor's team worked with you, and what were their positions?

The company offered free project management in the beginning, which we appreciated very much, everything that is part of the agile development. We had a total of 6 people working on our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have already received over 1000 users on our platform on day 1. We are very happy that the system works flawless.

Describe their project management style, including communication tools and timeliness.

The best thing about it all was the communication, we had several meetings every week, we were updated all the time, the project was checked and tested all the time.

What did you find most impressive or unique about this company?

Very good managers, developers and the nicest boss I have met. It was an honor to work with them and I look forward to working with them for several years.

Are there any areas for improvement or something they could have done differently?

There is always room for improvement but I think they are at a very good professional level that you can not complain so much.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of Omega Learning Center Franchisor. I work mainly with operations and compliance.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with aTeam Soft Solutions?

We needed to completely revamp our complex CRM to better accommodate our 12 franchisees. Our previous CRM wasn’t functional and couldn’t expand to the number of franchisees that we had, so we hired aTeam Soft Solutions to help us with all of the enhancements.

SOLUTION

What was the scope of their involvement? 

aTeam Soft Solutions has reworked the software development for our CRM. The solution isn’t just a contact management system; rather, it’s a POS system with credit card processing, an email marketing hub, and more. 

It’s been a five-year project, but we now have a new CRM along with a WordPress site built using PHP. Their team has set up our system so that they can input our data and content through the website, which is then integrated into our CRM so that we can capture information.

After the main development, they’ve stayed on to do additional updates every two years.

What is the team composition? 

Thankfully, I just have one main point of contact. They may have more people working on the project, but I only speak to one person.

How did you come to work with aTeam Soft Solutions?

We found them through online research. Once we contacted them, we went through what we needed, and they put together a scope and sequence and just went from there.

How much have you invested with them?

We’ve paid about $2,000 per month, which puts us over $100,000 in total.

What is the status of this engagement?

The main project lasted from 2014–2019, though we actually launched the system in 2015. From there, we kept tweaking it, making things better, and adding features that our franchisees suggested. aTeam Soft Solutions still does updates and maintenance.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The CRM has been user-friendly and saves our franchisees time. They used to have to calculate the percentage of royalties they owed us and send a check through the mail each week. Now, all of that is done through our POS, which automatically completes a gross income report and calculates how much they owe the franchisor along with how much to put toward marketing.

How did aTeam Soft Solutions perform from a project management standpoint?

I can’t speak highly enough about their communication. During the main development, we had monthly calls. I’d use Skype to call them at midnight at my time, which was their early morning. Occasionally, I’d do nightly calls to get through testing. 

Needless to say, they were always available. If there was an emergency or a glitch within our system, they’d correct it within hours even if they were busy. We still use Skype to talk, and I’ll always get a response on there before I get an email response.

What did you find most impressive about them?

Their communication distinguishes them. I can reach them on weekends and evenings, whereas other overseas developers I’ve worked with are less accommodating. If we have a problem on the weekends, we need to be able to reach someone. aTeam Soft Solutions also takes my requests seriously with good attention to detail.

Are there any areas they could improve?

I don’t really have anything for them to improve upon.

Do you have any advice for potential customers?

When working with a business overseas, there can definitely be both a language and cultural barrier. That’s why communication is so important. I made it a priority to stay up at night to call them so that I could avoid misinterpreting anything. 

If you do engage with them, you need to stay on top of the project and look at the results. Ask to have a development site that you can go to and test so that you can stay involved.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a firm based in Silicon Valley. We work on AI-based fully automated recruitment solutions for white-collar workers, mainly in the technology, DevOps, and data science sectors.

When looking to hire someone, companies have to find the best way to do it. First, they need to figure out where to find a pool of candidates from which you can choose. After they've chosen the pool, it’s challenging figuring out how to identify which people are looking for a new job and which are ready to turn over. Once that problem is solved, they have to figure out a good way to engage with the candidates, nurture them, and interview them either in-person or over a video interview.

The biggest problem with recruitment is that it needs solutions to a lot of issues, and each one falls into a different recruitment process’ stage. Each stage needs a technology-based solution, and we're looking to provide them.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with aTeam Soft Solutions?

We needed someone to develop our web app.

SOLUTION

What was the scope of their involvement?

aTeam Soft Solutions built the web app for us. They were with us through the whole process, and their main involvement was around the development and a bit of product management.

What is the team composition?

We were working with 4–5 people from aTeam. We engaged with their designer and development team, which included a QA lead, a team lead, and several full-stack developers.

How did you come to work with aTeam Soft Solutions?

I don’t remember how we found them. However, I believe it was through Upwork.

How much have you invested in them?

We spent around $40,000–$50,000.

What is the status of this engagement?

We worked with aTeam from February 2020–April 2021. Some features are still being developed, but the product is by and large ready.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The web app has come out well, and it is getting a lot of customer retention. Our conversion rate is close to 4%–5%, which is extraordinarily high for a SaaS company. It is a sign of good development, but it also has as much to do with product management. We went through a pretty detailed phase of product marketing, and it has come out well.

We have internal metrics based on the standard Agile methodology, and that's how we evaluated aTeam. It was a pretty detailed framework upon which we measured the quality of their work, their timeliness, and the quality of the product based on whether any bugs were identified after production or not. aTeam was pretty good, and we were happy with their work.

How did aTeam Soft Solutions perform from a project management standpoint?

aTeam’s project management was done pretty well. We used to have three meetings per sprint, but their developers were in touch with us on a regular basis. We used to communicate once a day, and we used Jira for project management.

aTeam was essentially a development team. Product management was not something that they advertised as their strength. However, there was a purely technical part of their product management, which was following the process from paper sketches to design. They helped us with a really important part of product management, which was finding a solution to our technical problem — that was where I saw the aTeam’s strong role. 

Their main work was engineering, but they leaned into product management as well. They were good technical product managers as much as they were very good developers.

What did you find most impressive about them?

aTeam’s responsiveness was pretty amazing. They were very prompt and up to the mark on code quality.

Are there any areas they could improve?

It would be good if aTeam could develop some expertise in automated testing. I think they’re in the process of developing a skill set in that area, and they’re looking at that quite seriously.

A new paradigm of high-volume apps is moving to automated testing to make sure products don’t break when the volume of their traffic increases. Even by Silicon Valley standards, there are very few apps that use automated testing in the way it should be used.

Do you have any advice for potential customers?

aTeam is a good firm to work with. I have a pretty long experience of working with outside developers, and I have more than 12 years of entrepreneurial experience. They definitely stand tall, and I count them as one of the best software solution firms.

BACKGROUND

Please describe your company and your position there.

I am the Co-Founder of AMPD Digital, a Digital Marketing Agency based out of Dallas, TX and Marketing Advisor to Terrydale Capital, a Commercial Real Estate Investment Firm in Dallas, Texas.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire , and what were your goals?

We needed a Custom CRM that was created specifically for our Niche Commercial Real Estate Industry. All other major platforms such as Salesforce, did not service our needs. We decided to build our own CRM to Streamline our Sales and Pipeline process.

SOLUTION

How did you select this vendor and what were the deciding factors?

I went through numerous channels and interviewed over 5 different Software Development firms to discuss technology, timeline, and cost. After getting to know aTeam and spending months on the Scope, I was comfortable moving forward and trusted them with this large project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed and developed a Laravel based Customer Relationship Manager that can be accessed via Web or Mobile App. We needed a place to not only manage our Customers and Lenders but also the entire sales pipeline process. Product features include: User Management System Pipeline Management Call Management System Employee Management and Time Tracking Location Based Property Management Live Chat Secure Document and Data Management Task and Notification Manager Email Client Integration We needed this done within a 6 month time period as our previous CRM license was expiring.

How many people from the vendor's team worked with you, and what were their positions?

There were 8 people on the core team including the Project Manager, UX/UI Designer, Developer, and the CEO, who was very hands on and managed the implementation process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Although our CRM has just launched, we've already began to notice a 25% decrease in the time it takes to close a deal. Our productivity has also seen a large increase as we can now manage our entire process through one system instead of logging into numerous sites and platforms.

Describe their project management style, including communication tools and timeliness.

Project management was very thorough and we were consistently provided updates throughout the entire project. The team used Email, Asana, and Skype to keep us in the loop. We also we're given an updated live demo at least once a week throughout the process.

What did you find most impressive or unique about this company?

We had direct access to the CEO, President, and Project Manager at all time. They were all 3 heavily involved in the process, which I believe led to a great product. They also spent numerous sessions with us to make sure we nailed down the correct scope so that we had no delays once development began.

Are there any areas for improvement or something they could have done differently?

I can't think of anything at the top of my mind as of now. The team did a great job from our initial call all the way up to product release. We are so pleased with the project that we've already began to develop a new Platform with the team.

BACKGROUND

Please describe your company and your position there.

I am the founder and president of a video monetization platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire aTeamIndia, and what were your goals?

We needed development help to complete the MVP of our administrative toolset.

SOLUTION

How did you select aTeamIndia and what were the deciding factors?

We selected aTeamIndia based on their stellar reviews on Upwork coupled with the number of projects under their belt and their success rate. A call with their director made it clear they were capable of the work we needed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Backend-programming in Laravel/PHP, front-end programming in VueJS. Building out the services and UI for our administrative suite, based off of a purchased front-end template starter. Heavy customization, including custom ACL layer for multiple account sharing.

How many people from the vendor's team worked with you, and what were their positions?

3 people - 1 Project manger, 1 developer, and 1 QA person

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have been very pleased so far with the work done by ateamindia. They are proactive, which minimizes lost cycles due to timeshift between the US and India, responsive to needs, and flexible when it comes to refactoring and architecture.

Describe their project management style, including communication tools and timelines.

They principally use Asana and Skype to communicate tasks and timelines in an agile workflow broken into sprints.

What did you find most impressive or unique about this company?

I have found their communication and ability to work without tight oversight to be the biggest differentiator for us. There were times wherein our oversight fell by the wayside because of other workstreams and priorities. We would return later to find the work completed, most often without misunderstandings.

Are there any areas for improvement or something they could have done differently?

At first, the organization of information in Asana was not optimal for us. But they modified it upon request and have been responsive and flexible with this as well.

BACKGROUND

Please describe your company and your position there.

jumpon.online is an Australian owned Online Travel Agent. Unlike typical OTA's, the Jumpon search methodology is unique to no others. Our search for accommodation not only uses a destination to consider, but any attractions or events or places of interest to the user.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire aTeamIndia?

Our challenge was to build a robust platform across all devices and Browsers and to supply real time availability to the user.

What were your goals for this project?

We were building a unique platform in travel and tourism industry specifically to serve Australian region. It allows the travellers and tourists to know better about the events, attractions and other popular things across the country. This will make easy for the travellers and consumers to make right decisions based on the data analysis provided by the platform. Moreover the property owners were given option to expose their properties to a wide specific audience which caters to bring more revenue and mileage to them.

SOLUTION

Describe the project in detail.

aTeam India have provided this ability to showcase or platform across all devices.

The main objective given to ATeamIndia was to analyse the current system running in AWS Infrastructure and apply the new changes that were planned to integrate in the application. They were also assigned to rectify the existing issues with responsiveness and performance. They also worked in setting up the staging and production environments within the AWS infrastructure as the current application was a bit complex from architecture stand point.

The SEO related changes were essential for the project and hence the SEO plan with better indexing was also a defined task.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As expected the changes and migrations were done from ATeam. They also made a report of SEO which comprises of collective reports from GTMetrix, Light House, Woo-rank etc and made the changes so the application raised it ranking to better position. They also generated the Sitemap XMLs and submitted to Search engines and which will definitely help for ranking the pages to better positions.The URL restructuring is also planned by them and which will definitely help in boosting the rank in search results.

How effective was the workflow between your team and theirs?

I am extremely happy working with them as they have good communication channel using Slack and readily reply to all our concerns and questions. They also collaborate well with the in house team and plan together for changes like UI refreshing etc. I would say they brought more productivity to team than earlier inhouse team and also brought down the cost aswell. Hence we recommend them for any complex and long term projects.

What did you find most impressive about this company?

They are a wonderful company to work with. Courteous, prompt and within budget.

Are there any areas for improvement?

None that I can think of

BACKGROUND

Introduce your business and what you do there.

I’m the director of LOG2000, a logistics company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with aTeamIndia?

We needed to develop a warehouse management system.

SOLUTION

What was the scope of their involvement?

We initially partnered with a local company years ago to build our first warehouse management system, which was a smaller project. aTeamIndia developed the next version of our warehouse management system.

At the beginning of the project, their team invested time creating user stories to identify different users. Their team then began to design the whole system. I created wireframes of features that I wanted to include in the mobile app and web backend. aTeamIndia then designed the UI and managed the development process.

What is the team composition?

We work with a mobile developer and a web developer. Another team member works on the APIs and another one manages the testing. There’s also a part-time project manager on their team.

How did you come to work with aTeamIndia?

After I identified all of the system’s required functionalities, we searched online for a company to help build the system. We found aTeamIndia on Upwork and chose them because they sent us a video explaining their process and work. Their team was professional, so we decided to give them a try.

How much have you invested with them?

We’ve spent $3,500 a week on their services.

What is the status of this engagement?

We started working together in September 2020, and the project’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have Skype calls during which we discuss their plans for the day and what their team accomplished the previous day. I also address any of their questions.

How did aTeamIndia perform from a project management standpoint?

For daily communications, we use Skype. Their team also uses Asana to manage their tasks. I’m able to see who’s working on which tasks using the platform.  They work in sprints, and we create three-week sprint cycles.

What did you find most impressive about them?

If I have any questions, I can quickly address them with aTeamIndia.

Are there any areas they could improve?

The main difficulty is working in English because French is my primary language. It would be helpful if aTeamIndia had someone on their team who spoke French.

Do you have any advice for potential customers?

Know what you want and what you expect from the software you want them to develop.

BACKGROUND

Please describe your company and your position there.

I am one of the Executive partner of, MotherIndia International School, Trivandrum,India Mother India International Residential Public School was established in 1997 by the Mother India International Residential Public School Society, which is charitable body registered under the Travancore-Cochin Literary Scientific and Charitable Societies Registration Act-1955.

It is affiliated to the Central Board of Secondary Education (CBSE) under Affiliation No. 930334. The Society functions in the School Campus itselfIt is the objective of the school to mould the future citizens of India with the highest academic perfection along with character and personality.

To make leaders with quality of sportsmanship, team work and cooperation. To be sensitive to the needs of social and economic realities and also to environment, and to brace themselves to be global citizens. Our website: http://www.miirps.com/

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire aTeamIndia, and what were your goals?

We hired them to develop a bespoke school management information system to boost the productivity of the institute, help maintain the attendance,  send out progress letters to the parents and transparent communication with all stakeholders.

SOLUTION

How did you select aTeamIndia and what were the deciding factors?

We found them through google search. They had prior experience in implementing school ERP systems in Maldives and had great knowledge about the school functioning .

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Administration and management of the schools was  a very tedious task. We wanted to use digital technology to help in making this simple and easy.

The scope was to develop a School Management System which brings forward effective communication of students, parents, teachers and others on a common platform that makes administration simple. core features included:

• Administration
• Academics
• Attendance management
• HRMS
• Student Management
• Parent Management
• Exam Management.

The application is using Angular and Laravel frameworks

How many people from the vendor's team worked with you, and what were their positions?

The team had project managers and developers. A team of 5 members worked for the project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The workload upon the staff members is reduced and saves time. Right from administration department to teaching-learning, the ERP helps in maintaining the best digital educational ecosystem.

Describe their project management style, including communication tools and timelines.

We had weekly stand up meetings and module releases. We din't have to wait for the release to find the outcome of the project. Soft releases were really helpful. 

What did you find most impressive or unique about this company?

They had Great business vertical experience . The team frequently provided ongoing advice and consultation, Recommend new innovations and outcomes and Helped avoid potential landmines. 

Are there any areas for improvement or something they could have done differently?

They were the best software development partners we could ask for . No complaints

BACKGROUND

Please describe your company and your position there.

Sowing Happiness was established in the year 2015 with much of positive attitude, zeal and with an intent to create a company which believes in delivering best in class products to its customers and achieve higher customer satisfaction and trust. We have been delivering our products with an attitude to stand out in the market and create a space for itself.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire aTeamIndia, and what were your goals?

We wanted to build a bespoke e-commerce store to sell our products globally online

SOLUTION

How did you select aTeamIndia and what were the deciding factors?

We found them on google. We went through their profile to see what jobs they’ve done so far, and it was clear that they could complete our project. After analyzing several suppliers and tech solutions, we were drawn to their team's approach to projects.

We liked how they approached our problem and the advice they gave us prior to the engagement

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sowing Happiness is a E-commerce website and provide various products such as T shirt, mugs, phone covers, sipper etc. One shop stop for all shop freaks and for those who wants to surround them with innovative and stylish products.

Provide various payments option for their customers. There is cash on delivery, patym and payU option available for customer to complete their transaction.

How many people from the vendor's team worked with you, and what were their positions?

The development team composed of UI/UX developer, web developers , quality testers and project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website is developed exactly as we envisioned . The traffic to the website is excellent and is fine tuned for the best SEO practices. We have received very positive feedback from customers about the usability and design. The first month we launched our website the sales numbers were fantastic

Describe their project management style, including communication tools and timelines.

Daily Stand Up Meetings EOD status Reports Friday Review Meeting

What did you find most impressive or unique about this company?

The communication transparency was excellent. The most impressive aspect about the company is their knowledge about building ecommerce websites across a variety of platforms. They manage expectations well, which that’s very important to clients.

Are there any areas for improvement or something they could have done differently?

I don’t have any concerns. Outstanding customer service

BACKGROUND

Please describe your company and your position there.

I am the founder and owner of IMA(International martial arts academy) https://www.ima.international/ Shifu Praveen, the 18th generation disciple of Meihua Quan and the 34th generation Shaolin Warrior Monk of Shaolin Temple, China, is the first ever South Indian to have found a place among the valiant Kung Fu practitioners.

Shifu Praveen travelled to China by 2016 and received training from Songshan Traditional Wushu Academy situated inside the holy Shaolin Temple. The ardent dream of being trained in martial arts was actively pursued from the age of 15 and that passion ignited his dream to come true at all odds.

This lead to the most exuberant mission named Dheera and Shifu Praveen being the director of the International Martial Arts Academy. IMA or International Martial Arts Academy aims at delivering extremely power packed martial artists who don self-defence as a weapon.

IMA can train you with the most daunting art forms like Ji Ben Gong, Shaolin Tong Bei Quan and Wu Xing Ba Fa to name a few. In addition, the best-case scenario is that all these training jade comes under the supervision and guidance of Shifu Praveen who has proven his masterly skills and has been honoured as the director of IMHQF for UAE.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire aTeamIndia, and what were your goals?

Website to showcase our services and generate traffic to drives sales and revenue

SOLUTION

How did you select aTeamIndia and what were the deciding factors?

Reference from one of their existing client . Ateam’s energy and technical knowledge made us feel confident that they were the right fit for the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project scope was to develop a service website from scratch to showcase our value proposition , be found online by potential customers, connect with existing customers directly through social media and email, and market our products/services. And communicate with them through a regular newsletter. Technology used for the website is wordpress

How many people from the vendor's team worked with you, and what were their positions?

team included wordpress developers, UI designers and testing engineers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website helped us convert traffic to leads, capture email of potential prospects using the tool developed by aTEam. We are also able to expend our marketing reach and communicate with

Describe their project management style, including communication tools and timelines.

We had daily calls and review meetings with the development team. They also did a trail run for 1 month before launching Live .The team is currently engaged in SEO activities to help us improve traffic.

What did you find most impressive or unique about this company?

They just know how to make websites look really attractive in a format that is also smooth and user-friendly. ATEAM do great work. They’re professional, patient, and full of ideas.They’re great about talking through the UX and translating that to code.

Are there any areas for improvement or something they could have done differently?

They could add digital marketing service to expand and extend their services , which will be extremely helpful for clients like ours.