ALLSTARSIT

BACKGROUND

Please describe your company and position.

I am the SEO & Marketing Specialist of Devo

Describe what your company does in a single sentence.

Devo is an international IT company that invests, develops and promotes projects in English-speaking markets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ALLSTARSIT to accomplish?

• We were interested in Staffing serives.

SOLUTION

How did you find ALLSTARSIT?

Online Search

Why did you select ALLSTARSIT over others?

• Good value for cost
• Company values aligned

How many teammates from ALLSTARSIT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We currently do not have an in-house recruitment department that can efficiently and effectively hire the specialized talent we need. Therefore, we decided to partner with a provider to manage this process for us. Our primary goal was to expand our team with developers, and we needed a partner who could deliver quality candidates quickly and reliably.

In terms of scope, the provider was responsible for the full recruitment cycle, including sourcing, screening, and presenting qualified candidates. The key deliverables included finding and hiring PHP and Python developers who met our technical requirements and aligned with our company culture, all within a specified timeframe.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

So, the outcomes included a fast hiring process, with PHP and Python developers onboarded within the agreed timeframe. We also saw strong cultural fit among the new hires, leading to successful project flow.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are highly efficient and well-organized.

What was your primary form of communication with ALLSTARSIT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

For sure, the ability to combine speed with quality. These two factors are crucial in business today.

Are there any areas for improvement or something ALLSTARSIT could have done differently?

There's nothing to add here.

BACKGROUND

Introduce your business and what you do there.

I'm a senior manager for a company providing secure networking across the globe. Our customers have locations across the world. They connect to our infrastructure, and we provide them with secure and fast connections at a very high level.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ALLSTARSIT?

We needed outsourced support engineers to join our team. We wanted to expand our team within Europe and the surrounding areas, so we were looking for a global distribution of engineers.

SOLUTION

What was the scope of their involvement?

ALLSTARSIT provides us with outsourced support engineers. Through them, we've hired Tier 1 and Tier 2 engineers, who are based in Ukraine and Poland at the moment. For every new hire, we send ALLSTARSIT a guide describing the type of candidate we're looking for. This guide includes the job description and responsibilities. Then, they go out to collect different CVs and come back to us with high-quality candidates that fit our needs.

As a networking and security company, the type of candidates we usually look for are those interested in networking security. These resources need a baseline understanding of CCNA, baseline levels of networking, and good communication skills. ALLSTARSIT has also offered training. However, we do training in-house.

What is the team composition?

We've worked with recruitment managers, HR managers, customer success managers, and the accounts team from ALLSTARSIT.

How did you come to work with ALLSTARSIT?

I wasn't involved in the hiring process, as it was handled by another team.

What is the status of this engagement?

We started working together towards the end of 2021, and the partnership is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The resources we've hired through ALLSTARSIT have integrated very well into our team, mainly thanks to the information ALLSTARSIT provides them. When they come in, they already know how our company works, how they will work with us, and how they will interact with other team members; the onboarding is very straightforward.

How did ALLSTARSIT perform from a project management standpoint?

We work in a different way than most companies do. For example, we can sit on a Zoom session all day for team building, discussing different leadership aspects. Despite our way of working being very unique, ALLSTARSIT's resources get used to it, allowing for fantastic communication overall.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Iryna (Sourcer Specialist) acts as our recruitment team leader. She has been fantastic, as she's always available and willing to help. Usually, when working with an external recruiting team, it is hard to get a hold of the recruiters. However, working with Iryna is the opposite. She's so available that it feels like she doesn't sleep. She's around all the time answering questions and is always happy to help.

What did you find most impressive about them?

The fact that ALLSTARSIT's resources get the job done at a very high level is outstanding. Moreover, their communication skills are fantastic, and if there's a problem, they're very quick to resolve it. For example, if the recruitment process stats stalling, they come up with good ideas to improve the process. Overall, they're a very good company.

Are there any areas they could improve?

There's nothing I would have them improve.

Do you have any advice for future clients of theirs?

Work with them!

BACKGROUND

Introduce your business and what you do there.

I'm the rest of world HR operations director of a startup company based in the US that develops software for mapless autonomous driving using AI. We're around 100 collaborators, including outside contractors, some of whom are located in Georgia, West Bank, and Germany.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ALLSTARSIT?

We wanted to build a site in Georgia for annotators. Therefore, we needed help with recruiting to fill those annotator positions.

SOLUTION

What was the scope of their involvement?

ALLSTARSIT provides us with recruiting services for annotators. The team is responsible for finding candidates for us and doing the initial screening. We have a team lead in West Bank who manages the annotators on a technical level. She has been responsible for defining the job description, so ALLSTARSIT hasn't been in charge of doing that. Still, our team lead has worked collaboratively with the team in the recruitment process. She's part of both the initial and the technical interviews.

What is the team composition?

I've worked closely with five teammates from ALLSTARSIT, including Alex (GM Israel & Chief Customer Officer).

How did you come to work with ALLSTARSIT?

I just joined the company two months ago, so I don't know how we found them. However, I believe that my CEO personally knew someone from ALLSTARSIT.

What is the status of this engagement?

We started communicating with ALLSTARSIT in November 2023, which was when we set up our contract. The work started around early December 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of the annotators ALLSTARSIT has found for us is very satisfactory; we're very happy with them all. However, this has been a much longer process than we thought. Initially, ALLSTARSIT promised to find 20 annotators within a month. However, we currently have 13 annotators working for us in that location, so our goal is to ultimately increase that team to 20 annotators by the end of February 2024.

Still, I know that the process has been longer than planned because we've had technical interviews, which have been an extra step in the process. Ultimately, by looking at the quality of annotators, we've understood that we've needed that time to achieve those results. It takes longer to get to the right people, so the initial estimation error was probably on us.

How did ALLSTARSIT perform from a project management standpoint?

We communicate via email and WhatsApp. Once in a while, we also have catch-up meetings with their team, which is nice and helpful.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
I would like to give praise to Alex. She has been handling our project from Israel and has worked with me hand-in-hand from the beginning of the project. She constantly makes sure everything is good and assesses if we're satisfied with the recruitment pace. She also steps in whenever we have issues. Although she's not physically in Georgia, it feels like she is because everything is handled in time. Overall, she feels like a true partner.

What did you find most impressive about them?

Although I can't compare ALLSTARSIT with others because I'd never worked with outside contractors in the past, I'm really happy with this collaboration overall. They work well, and their recruitment is very accurate.

Are there any areas they could improve?

I visited our Georgia site three weeks ago and had personal discussions with the annotators there. Upon gathering their feedback, I noticed that a few things were missing from the office, such as a coffee machine, closets, and lockers. When I came back to Israel, I asked ALLSTARSIT to purchase all of the missing items.

I expected that to be taken care of within a week after my return to Israel. However, comparing prices and making the purchases has taken ALLSTARSIT longer than expected. Still, they're taking care of it now, which is good.

Do you have any advice for future clients of theirs?

There's no particular advice I would give. I can only recommend them because they're doing a great job. If anything, I can advise you to understand that the project will take longer. Recruitment is not magic; it takes time.

BACKGROUND

Introduce your business and what you do there.

I'm an HR business partner at a cybersecurity company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ALLSTARSIT?

We needed support to hire outsourcing contractors. 

SOLUTION

What was the scope of their involvement?

ALLSTARSIT manages our contractors' recruitment process through their hiring team. The team helps us hire tech support and software engineers contractors from Ukraine and Poland. We provide our requests for new positions through kick-off meetings, and ALLSTARSIT manages the recruitment process. Once the team finds a candidate, we issue the offer and take care of the onboarding process. 

ALLSTARSIT provides other HR services and helps us manage our annual salary increase process. The team provides salary statistics and communicates the increase to our employees once it's defined internally. ALLSTARSIT also supports other processes like promotion and onboarding.

What is the team composition?
I've worked with Julia (HR Business Partner) and other teammates.

How did you come to work with ALLSTARSIT?

We contacted ALLSTARSIT through a teammate who knew the company's CEO. 

What is the status of this engagement?

I'm unsure of when our partnership with ALLSTARSIT started, but I've been working at my company since September 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

ALLSTARSIT does a great recruiting job. We're happy with their service quality. 

How did ALLSTARSIT perform from a project management standpoint?
ALLSTARSIT meets deadlines and stays on budget. We communicate through email, and they're responsive. 

Are there any areas they could improve?

The only thing I can think ALLSTARSIT can improve is their employees' retention.

BACKGROUND

Introduce your business and what you do there.

I’m an R&D team leader at a software company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with ALLSTARSIT?

We needed a partner who could help us with a quick hiring process for a new product development project we’re working on. Our local hirings are a bit slower, and we’re looking for shorter timeframes.

SOLUTION

What was the scope of their involvement?

ALLSTARSIT provides recruitment services for us based on the job descriptions we write. The team handles the initial screening process, the sourcing via LinkedIn, the candidate reach out, and everything under those lines. After that, they come back to us with CVs, test the candidates’ English, and assess their ability to take our location and work requirements.

What was the team composition? 

I’ve worked with around five members of ALLSTARSIT’s team, including Maryna (Recruitment Team Manager), a recruiter, a source, a team lead, and Anastasia (Head of Recruitment).

How did you come to work with ALLSTARSIT?

Our company has worked with them in the past, so I’ve gotten recommendations from my team and decided to hire them for this process.

What is the status of this engagement?

We started working together in October 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

ALLSTARSIT can recruit fast and on time, which has resulted in us getting several surveys and hiring three engineers for our team, and we're looking to hire three more. I believe the team is doing their best because our requirements can be challenging in this market.

How did ALLSTARSIT perform from a project management standpoint?

ALLSTARSIT's project management is good. The team constantly sends me CVs via Slack, their office administration is great, and my internal staff is satisfied with the rest of ALLSTARSIT's team.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review? 

We work directly with Maryna. We've had an initial cold start to understanding each other and our culture, and she's been very communicative, willing to help, and advising on challenges. I like working with her.

What did you find most impressive about them?

ALLSTARSIT's team is direct and doesn't hide facts behind a nice story. The team is very communicative, which is important because other providers have tried to sell me their services without delivering results and stopped responding to my emails — very unprofessional. Overall, I like ALLSTARTSIT's communication, straightforwardness, and proactive approach.

Are there any areas they could improve?

ALLSTARSIT's team can be more analytical rather than only focusing on getting just our job descriptions. Whenever we provide them with a requirement, I'd expect them to get the candidate pool size from LinkedIn and its quality, for example. The team has told us that our position is challenging without giving us an explanation of where or making a comparison with us and other clients of theirs.

Overall, I'd appreciate it if they could reflect their feedback in real analytic numbers — that would put ALLSTARSIT in a much higher position.

Do you have any advice for potential customers?

In order for them to be efficient, don't get super theoretical and be specific with your needs and job descriptions so they can do a proper background check on their resources in terms of their technology expertise, cultural differences, and other characteristics.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Manager of Folderly

Describe what your company does in a single sentence.

Folderly is a one-stop-shop solution based on AI that covers all aspects of email deliverability.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ALLSTARSIT to accomplish?

• To recruit engineers for team expansion.

SOLUTION

How did you find ALLSTARSIT?

• Online Search

Why did you select ALLSTARSIT over others?

They came prior to my tenure at the company.

How many teammates from ALLSTARSIT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ALLSTARSIT sourced candidates to join our team, presenting profiles of candidates with both a general engineering background and specialized niche expertise for our evaluation. Additionally, we are extremely satisfied with the HR and Operations services they provide for the hired team, resulting in a high retention rate and a contented team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The primary result is the people we've acquired. We swiftly assembled the team, and they are currently excelling in the development of our platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We are fortunate to have an exceptionally helpful and dedicated customer success manager who consistently proposes effective solutions tailored to our needs. Our working environment is characterized by transparency and honesty, enabling us to swiftly address any issues and collaboratively discover mutually beneficial solutions. Our ongoing partnership is sustained by their communication approach, the caliber of experts they offer, and their hands-on management style.

What was your primary form of communication with ALLSTARSIT?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their response times are swift, and they promptly resolve problems.

Are there any areas for improvement or something ALLSTARSIT could have done differently?

No, there’s nothing I’d have them improve.

BACKGROUND

Introduce your business and what you do there.

I’m the director of DevOps for a marketing platform. Our company provides B2B marketing solutions for enterprises. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ALLSTARSIT?

We needed a DevOps team and hired ALLSTARSIT to help us build it in Ukraine. 

SOLUTION

What was the scope of their involvement?

ALLSTARSIT provides us with staff augmentation. We’ve provided job descriptions, and ALLSTARSIT has provided us with personnel. They’ve handled the hiring process. 

What is the team composition?

We have a five-member team from ALLSTARSIT: a team leader and four DevOps engineers. 

How did you come to work with ALLSTARSIT?

I joined my company a little over a year ago, and the engagement with ALLSTARSIT had already started; I inherited the team. 

What is the status of this engagement?

I started working with ALLSTARSIT around July 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We were looking for excellent teammates, and that’s what ALLSTARSIT has helped us find. The team is very technically strong and has accomplished nice results. Overall, our relationship with ALLSTARSIT is good. 

How did ALLSTARSIT perform from a project management standpoint?

We work with the Agile methodology.

What did you find most impressive about them?

ALLSTARSIT has team spirit and is very motivated. Moreover, they’re very persistent; when there’s an issue, they’ll work until they’ve solved it. Overall, ALLSTARSIT is here to bring results and works towards that. 

Are there any areas they could improve?

We’ve found challenges due to the cultural differences between Israel and Ukraine, but we’re working on overcoming them. Both of us have worked on understanding each other’s work culture and how to reach between cultures. Additionally, ALLSTARSIT could encourage more guidance and leadership on the managerial side. 

Do you have any advice for potential customers?

Setting very clear expectations is key to success. Additionally, I recommend knowing about the cultural differences between you and ALLSTARSIT. 

BACKGROUND

Introduce your business and what you do there.

I’m the growth leader at a marketing platform for e-commerce stores. Ours is an end-to-end solution for e-commerce marketing, mostly focused on retention, meaning incentivizing store customers to buy again. We have multiple products that combine into one platform merchants can control and use to get all the data they need. On our side, we use the data to leverage our solutions. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ALLSTARSIT?

We needed to increase our development power and decided to expand in Poland. 

SOLUTION

What was the scope of their involvement?

ALLSTARSIT provides us with staff augmentation. First, I met representatives from ALLSTARSIT and told them exactly what we do. I have one team from ALLSTARSIT that I manage closely. They also provide us with two other teams.

What is the team composition?

My ALLSTARSIT team has five developers and one team lead.

How did you come to work with ALLSTARSIT?

I’m not the one that found ALLSTARSIT; when I joined my current position, they were already in contact with us. I first met an ALLSTARSIT representative a year ago. 

What is the status of this engagement?

We started working together in April 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re really glad to work with ALLSTARSIT — we’ve had a positive experience. They’ve exceeded expectations regarding commitment, responsibility, and professionalism. ALLSTARSIT has provided an excellent solution to what we were looking for. Overall, our partnership is strong, and we hope for it to continue.

How did ALLSTARSIT perform from a project management standpoint?

The team delivers work on time and is responsive; they respond super quickly to any issue. 

What did you find most impressive about them?

I’m most impressed with ALLSTARSIT’s responsiveness and professionalism. They make it really easy to hire new resources with them. 

Are there any areas they could improve?

My only long-term concern is about how the team in Poland works remotely. We now understand that working remotely five days a week can be a challenge in the future. I’m unsure if my company has discussed this with ALLSTARSIT, but I would like to manage this better.

Do you have any advice for potential customers?

Do your homework to determine what you need exactly. You shouldn’t just tell them to find developers but be super focused on the profile you’re looking for.

BACKGROUND

Introduce your business and what you do there.

I’m the senior project manager for a marketplace. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ALLSTARSIT?

We needed ALLSTARSIT to provide employer of record (EOR) services and recruitment services. 

SOLUTION

What was the scope of their involvement?

ALLSTARSIT has provided us with EOR and recruitment services. Our marketplace includes 600 different categories and services that freelancers can offer in the market to buyers and users. We have users from about 200 countries. ALLSTARSIT has been hiring freelancers on behalf of us. 

What is the team composition? 

I’m in contact with around 10 people from their team. 

How did you come to work with ALLSTARSIT?

I have known the owner for several years. When we had the need for their type of services, they did their due diligence and we chose to work with them. 

How much have you invested with them?

The partnership costs $30,000-$50,000/month. 

What is the status of this engagement?

We started working together in January 2023, and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Using ALLSTARSIT’s EOR services, freelancers receive on-time payments. We haven’t had any legal issues. The recruitment services are going well too. They’re quick to secure the right talent and retention has been good. 

How did ALLSTARSIT perform from a project management standpoint?

We communicate over email, WhatsApp, Telegram, and Zoom. The team has a quick response time in handling issues.

What did you find most impressive about them?

I’m impressed by ALLSTARSIT’s response time and professionalism. 

Are there any areas they could improve?

They could be a bit more proactive in sending a status report before I ask them. 

Do you have any advice for potential customers?

I recommend working with them. Ask for references. 

BACKGROUND

Introduce your business and what you do there.

I’m the software development group leader at Windward. I’m in charge of the development of all products that are customer-facing. We build software that utilizes AI and machine learning in the maritime domain to calculate risk and build decision support systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ALLSTARSIT?

Approximately two years ago, we decided to expand our R&D department, and I wanted to recruit a team of professionals from Ukraine.

SOLUTION

What was the scope of their involvement?

ALLSTARSIT provides two different types of services that are bound together. The first one is the recruitment and onboarding process, and after we recruited the team, ALLSTARSIT helped us employ them and manage the ongoing management.

When we started to recruit, we had an iterative work where I defined the role description and provided feedback, and ALLSTARSIT helped me schedule interviews and had iterations to find the right candidates. 

Overall, ALLSTARSIT has helped me recruit seven engineers that work remotely. One of the requirements I’ve asked ALLSTARSIT for the engineers is that they need to be familiar with our tech stack and have knowledge of JavaScript language. Another important thing I required from my engineers was good communication skills. I’ve paid a lot of attention to their verbal communication over Zoom since this project started during the COVID-19 pandemic.  

What is the team composition?

ALLSTARSIT has helped us recruit seven engineers.

What is the status of this engagement?

We started working with ALLSTARSIT in May 2021, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

ALLSTARSIT has helped us build a fully remote team, and this work model has been a very good approach because when the Russian Invasion of Ukraine started, we had to adjust and move around the globe. ALLSTARSIT has been able to continue working with us, which is also really important to me.

At the beginning of our engagement, I gave more thorough feedback about ALLSTARSIT candidates’ selection, especially when a candidate didn’t meet my requirements. Eventually, our work process became much more fluent and effective. 

ALLSTARSIT has scheduled interviews according to my calendar, and most candidates fit the role description. ALLSTARSIT’s iterative work has paid off. 

How did ALLSTARSIT perform from a project management standpoint?

I have open communication with ALLSTARSIT. I can tell ALLSTARSIT to address issues if something doesn't meet my requirements.