Ajackus

BACKGROUND

Introduce your business and what you do there.

I’m a manager at VTS, a commercial real estate company. We provide a unified technology platform for commercial real estate professionals, offering real-time data, workflow tools, and AI to streamline leasing, management, and decision-making for owners, operators, brokers, and tenants.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ajackus?

We needed to augment our engineering teams.

SOLUTION

What was the scope of their involvement?

Ajackus’s engineers deeply integrated with our existing data engineering team and worked on a variety of initiatives, including data modeling, building data pipelines, and managing our cloud data warehouse infrastructure (Snowflake, DBT, Looker, Spark). One recent project was bulk data export. It required an Ajackus engineer to closely work with our end users, understand what they wanted, and design a scalable system that allowed our end users to export data in bulk from VTS. The challenge was also making it generic enough to be used for various other customers while ensuring we had security guardrails like no data leakage.

What is the team composition?

We worked with 2–5 teammates from Ajackus.

How did you come to work with Ajackus?

Someone referred Ajackus to me.

What is the status of this engagement?

My team has been working with Ajackus across multiple projects successfully since September 2024, and is continuing strong.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our customers were happy about the timely delivery that met their expectations. Our engineering teams were also happy about the good system design that didn’t create technical debt.

How did Ajackus perform from a project management standpoint?

Ajackus’s project management was good, and the team delivered on time. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Ajackus’s engineers were highly motivated and good at communicating, even with end customers in North America.

Are there any areas they could improve?

I didn’t think there was anything they could improve on.

BACKGROUND

Please describe your company and position.

I am the former Head of Product and Tech of Contifi

Describe what your company does in a single sentence.

At Contifi we help film creators effectively monetize their art which includes financing, selling to OTTs, Music/Satellite rights deal, setting up the project, distribution and in-film branding. Our mission is to make the content lifecycle financially sustainable - from ideation to monetization - while ensuring that creators retain ownership and creative freedom.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ajackus to accomplish?

• Creating our website
• Automating our Backend Processes

SOLUTION

How did you find Ajackus?

• Referral
• Other

Why did you select Ajackus over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Ajackus were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of the project was to create a digital guarded marketplace for us along with automation of backend process for our opeations team. 

Guarded marketplace - which included whoever sign up need to go through the approval mechanism via our operations person. There are 2 types of users - seller and buyer. There are different flows and functionalities for both. Seller can upload their content along with the different types of content rights they are planning to sell, funcationlites include create, edit, update and delete a listing. Similarly for buyer, they can login and check listing and licenses they require, there are functionalities like search and filter to help them browse the list. Offer flow is also there where seller and buyer can negotiate the price of the rights digitally and have admin also as 3rd approver for the authneticity and safeguarding of the negotiation. Once agreed buyer can pay the token amount via website only.

Admin - Admin panel is created for our internal team to approve profiles and also listing and also help sellers/buyers upload their listings. This panel is also used for all our Backend processes. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Team has shared the milestone on differnt flows and pages which they are going build over the course of the project. We measure progress success based on the milestone timeline being met and obviously at the end when the complete project is delivered on time. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was really greate and flexible, Since the project requirement itself were being modified as we progress milestone to milestone, team was very helful and flexible in understanding the new requirements and proposing the choices on feasiblity and on time deliveries so that the proejct end timeline is not disturbed. They also share pros and cons of adding feature which was really helpful in taking decisions as a client. 

What was your primary form of communication with Ajackus?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Team feels like an extension of our current firm and not just a agency. They keep on giving valid inputs on the problem statements and solutions and adhering to us for the final call. 

Are there any areas for improvement or something Ajackus could have done differently?

Not really, our project was delivered on time and in a great shape despite mulitple iterations of features. 

BACKGROUND

Please describe your company and position.

I am the Alliance Manager of MPP

Describe what your company does in a single sentence.

The Medicines Patent Pool (MPP) is a UN-backed organization that improves access to essential medicines in low- and middle-income countries by licensing patented treatments and promoting generic production and innovation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ajackus to accomplish?

• Understanding the tool Power BI better to derive insights and communicate findings
• Create interactive dashboards, reports and robust data models

SOLUTION

How did you find Ajackus?

Other

Why did you select Ajackus over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Ajackus were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Idea was to organize a training on Power BI which is already connected to our internal platform developed by Ajackus for analyzing, transforming and visualizing the data. We wanted to understand how we can derive insights and communicate our findings. By deepening our understanding of this tool, we wanted to better leverage its capabilities to create interactive dashboards, reports and robust data models

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Enhanced Insight Delivery and Decision Support

Custom Visualizations and Advanced Analytics Usage

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The overall project management was great. Ajackus clearly understood the task in hand, customized the training to our needs and were flexible with respect to overall delivery. We are extremely happy. Kudos!!

What was your primary form of communication with Ajackus?

Virtual Meeting

What did you find most impressive or unique about this company?

1. Flexibility
2. Customization
3. Approachable and available

Are there any areas for improvement or something Ajackus could have done differently?

We are very happy with the way they organized this training for us. It was awesome!!

BACKGROUND

Please describe your company and position.

I am the President of Link Square LLC

Describe what your company does in a single sentence.

We are a ServiceNow consultancy and implementation partner that transforms manual processes into automated workflows to drive efficiency and innovation. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ajackus to accomplish?

• Plan a ServiceNow setup that scales as we grow.
• Optimize costs around subscriptions, customizations, and integrations.
• Ensure ServiceNow work ties directly to our business goals (faster time-to-market, better service delivery, data-driven decisions).

SOLUTION

How did you find Ajackus?

Referral

Why did you select Ajackus over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Ajackus were assigned to this project?

20

Describe the scope of work in detail. Please include a summary of key deliverables.

Set up and configure a secure, scalable ServiceNow instance.
Customize ITSM modules (Incident, Problem, Change) to match our processes and SLAs.
Integrate ServiceNow with our existing tools and infrastructure via APIs/connectors.
Optimize ITSM processes based on a maturity assessment.
Implement ITOM features (Discovery/CMDB integration, Event Management).
Run training sessions and hand over documentation.
Advise on governance, release management, and future roadmap.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1.SLA targets met or exceeded reliably.
2.All milestones delivered on time or early.
3.~85%+ user adoption within weeks.
4.Clear ROI: reduced manual work, faster incident resolution, optimized licensing—payback within about a year.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Clear plan with milestones; used agile sprints.
Regular virtual meetings and an open chat channel kept everyone aligned.
Quickly addressed new requests without delaying timelines.
Delivered each phase on schedule, with some buffer for adjustments.

What was your primary form of communication with Ajackus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Expertise: They brought deep ServiceNow expertise and up-to-date knowledge, offering creative, tailored solutions instead of one-size-fits-all templates
Technical Proficiency: Their work included rigorous testing, clean configurations, and thorough documentation to ensure long-term maintainability..
Clear Communication: They have a collaborative attitude, treat us as partners, and openly share their knowledge throughout the project

Are there any areas for improvement or something Ajackus could have done differently?

We are satisfied with the quality of work that Ajackus delivered for us.

BACKGROUND

Please describe your company and position.

I am the Senior IT Manager of a private equity firm.

Describe what your company does in a single sentence.

We’re a venture capital and private equity firm focused on helping high-net-worth individuals and businesses navigate investments in promising startups. Our goal is to optimise returns by identifying growth opportunities and providing strategic support to our clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ajackus to accomplish?

• Automate the report generation process and streamline data consolidation to reduce time spent on manual tasks, eliminate human errors, and enable quicker, more informed decision-making for our investment and client servicing operations.

SOLUTION

How did you find Ajackus?

Referral

Why did you select Ajackus over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Referred to me

How many teammates from Ajackus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with Ajackus to automate our report generation and improve data consolidation processes. The project involved creating a custom data portal, implementing ETL techniques for data extraction and transformation, and setting up automated reporting systems for metrics like PNL statements, portfolio summaries, and investor performance analyses. This collaboration helped us replace manual processes, reduce errors, and significantly cut down report generation time. As a result, we achieved more efficient operations with improved accuracy and timeliness of our data, which greatly enhanced our ability to provide timely, accurate data for better decision-making and client servicing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project include:

1. Reduction in Report Generation Time: Report creation time decreased from 2–3 weeks to just a few minutes.
2. Improved Client Response Time: The time to fulfil client report requests was cut down from a week to a near-instantaneous response.
3. Enhanced Data Accuracy: The automated process minimized human errors, improving the reliability and accuracy of reports.
4. Streamlined Decision-Making: With real-time data insights and automated reports, the decision-making process became faster and more informed, improving operational efficiency and client satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ajackus managed the project effectively, delivering the solutions on time and adhering to the agreed timeline, which was important for our need for quicker report generation. Their team maintained clear communication, provided regular updates, and responded promptly to any adjustments we required. They incorporated feedback efficiently, ensuring the solution met our expectations. Their proactive handling of challenges kept the project on track, making the collaboration smooth and productive.

What was your primary form of communication with Ajackus?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Expertise: We found Ajackus' expertise in automating complex data processes and streamlining reporting systems truly impressive.
• Technical Proficiency: We were impressed by Ajackus's ability to tailor custom ETL solutions and create a highly efficient data portal.
• Clear Communication: We appreciate Ajackus's clear communication throughout the project, ensuring all our needs were met and the project stayed aligned with our objectives. Their responsiveness and transparency made the entire process smooth and efficient.

Are there any areas for improvement or something Ajackus could have done differently?

We are satisfied with the quality of work that Ajackus delivered for us.

BACKGROUND

Please describe your company and position.

I am the Director of Engineering of Pacaso

Describe what your company does in a single sentence.

Pacaso exists to enrich lives by making a second home possible and enjoyable for more people

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ajackus to accomplish?

• Create more site modules for marketing team to use on our website
• Implement our homepage redesign
• Implement a testimonials page

SOLUTION

How did you find Ajackus?

Referral

Why did you select Ajackus over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Ajackus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Implement a number of content modules that the marketing team can use on any page they create.
• Collaborate with marketing team and a designer to implement support for on-site webinars - both to enable registering for upcoming ones as well as viewing them on-demand after they passed.
• Collaborate with marketing team and a designer to implement a homepage redesign. This includes new styling as well as new content module types.
• Collaborate with marketing team and a designer to implement a new testimonial page feature.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Boost leads: Enhance lead generation by introducing gated content.
• Streamline discovery: Overhaul our content hub to make finding and enjoying our wealth of knowledge effortless and enjoyable.
• Minimize exits: Implement strategies to significantly reduce bounce rates, turning casual browsers into engaged, returning readers.
• Showcase webinars: Develop a standout webinar hub that attracts, informs, and retains our audience with live and on-demand content. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Ajackus team were extremely receptive to feedback and integrated into our processes seamlessly. They delivered on the objectives we set out to accomplish on time.us.

We had some early concerns around quality and the internal time spent overseeing their work, but this was quickly and thoroughly addressed by their team after sharing.

What was your primary form of communication with Ajackus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Two things stand our to me when working with Ajackus.

1. They provided us a manager who helped reduce the time we spent ramping up and reviewing the work of their engineers. This person was extremely valuable and receptive to feedback.
2. Their engineers were able to navigate a project that at times had ambiguity in the requirements. They offered up quick POCs and had constant communication around the direction. I was surprised to see a contracting team that showed as much initiative as Ajackus did and was able to perform in an environment that changed and evolved in real time.

Are there any areas for improvement or something Ajackus could have done differently?

No. As I mentioned earlier there were some early concerns around quality and internal time investment but those are expected with a new partner and were quickly addressed. But overall, we are very satisfied with the quality.

BACKGROUND

Please describe your company and position.

I am the Partnerships Manager of Grid Master

Describe what your company does in a single sentence.

Grid Master is Asia's first motorport focused daily fantasy app!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ajackus to accomplish?

• Develop our mobile app (iOS and Android) and also our webapp
• Assist us with all necessary and relevant technical developments
• Maintain and eventually scale our app

SOLUTION

How did you find Ajackus?

Referral

Why did you select Ajackus over others?

• Close to my geographic location
• Great culture fit
• Referred to me

How many teammates from Ajackus were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As a fantasy app, we were looking for technical expertise to help us develop the app, end-to-end and also our website. 
Ajackus took care of that. 
Key deliverables include -

1. A custom made website for Grid Master
2. A fully functional mobile app (iOS and Android ) for Grid Master with proper UI & UX
3. Maintenance of the app.
4. Scaling of the app as per targets eventually.
5. Support for any technical queries, issues, and/or concerns.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Metrics -

• Qualitative -
  • User feedback - The majority of the users we have talked about the app so far have loved the way it looks, feels and flows.
• Quantitative - 
  • Point calculation system - As a fantasy startup at the MVP stage, the point calculation system has to be seamless and is probably the best metric in the current scenario to denote success. Ajackus has built a dependable point calculation system to help users understand their points for the weekend and help us declare results accordingly. 

Please note that our game format is quite unique and involves a lot of variables, and hence, the fact that the system delivers results taking into account all those factors is a success.

We would obviously scale up and add more features and enhancements to make the app better in the future and will have more metrics to share then.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their internal management seems robust, as they mostly delivered all the results on time, irrespective of how complex the tasks were. 
Our needs are noted and acted upon quickly, and a few of our urgent requests were also expedited from their end, given the importance they held for us. Overall, we don't have any complaints.

What was your primary form of communication with Ajackus?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team assigned to us overtime has become our family, and we love working with them. It is also impressive how they have accommodated our urgent requests at odd hours and delivered on them. But the people for me stand out the most!

Are there any areas for improvement or something Ajackus could have done differently?

As the product revolves motorsports, there would be people following the sport and there would be people who don't. So, there was a communication gap arising between an ardent fan of the sport (us) and the people who do not follow the sport (Ajackus). Hence, naturally, there were a few discrepancies arising as well. 

Most have them have been taken care of and I appreciate the proactive-ness and accountability Ajackus undertook and continues to undertake. As a team, we believe in believing each other and growing together, which is exactly how our synergies match.

BACKGROUND

Please describe your company and position.

I am the MD of Advik LLC

Describe what your company does in a single sentence.

Driving business success through strategic IT consultancy solutions, delivering unparalleled value to our diverse clientele

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ajackus to accomplish?

• Scalability Planning: Developing strategies and systems that can easily scale with the company's growth and evolving needs
• Cost Optimization: Identifying and implementing cost-effective IT solutions to streamline expenses and improve the bottom line
• Strategic Planning: Aligning IT initiatives with broader business objectives to ensure IT investments contribute directly to organizational success

SOLUTION

How did you find Ajackus?

Referral

Why did you select Ajackus over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Ajackus were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• ServiceNow Implementation: Successfully deployed and configured the ServiceNow platform to meet the unique needs and requirements of the client. 
• Customization and Configuration: Tailored ServiceNow modules and functionalities to align with specific business processes and workflows. 
• Integration Services: Integrated ServiceNow with existing IT infrastructure, applications, and third-party systems for seamless data flow and collaboration. 
• ITSM (IT Service Management) Optimization: Streamlined and enhanced IT service delivery through the effective use of ServiceNow ITSM modules, ensuring improved incident, problem, and change management. 
• ITOM (IT Operations Management) Implementation: Implemented ITOM solutions to optimize infrastructure operations, enhance visibility, and improve overall IT performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Service Level Agreement (SLA) Compliance: Ensured adherence to SLAs for IT services by achieving and maintaining agreed-upon response times, resolution times, and service quality metrics. 
• Successful Project Deliveries: Tracked the timely and successful delivery of IT projects, meeting predefined milestones and objectives. 
• User Adoption Rates: Monitored the adoption rates of new technologies or systems implemented, ensuring that end-users are effectively utilizing the solutions. 
• ROI (Return on Investment): Quantifed the return on investment from IT initiatives, considering both the financial and operational benefits achieved.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Exemplifying positive project management, our IT consulting company maintains meticulous planning and execution. Through effective communication and agile methodologies, we ensure seamless collaboration with clients. Timely delivery is our commitment, meeting project milestones with precision, and exceeding expectations for successful outcomes

What was your primary form of communication with Ajackus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Expertise and Specialization: They've showcased deep expertise in specific technologies, industries, or domains, demonstrating a unique advantage in solving complex problems. 
• Innovative Solutions: Highlight commitment to innovation, showcasing instances where they have implemented cutting-edge technologies or devised creative solutions to meet client challenges.

Are there any areas for improvement or something Ajackus could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Director of SkillSphere Education

Describe what your company does in a single sentence.

SkillSphere is on a mission for students to find the best versions of themselves. Skillsphere is a 21st-century skill development organization which conducts a range of educational workshops, events and initiatives focusing on the development of public speaking, quizzing, leadership, Model UN and 21st-century skills for students of Grades 1 to 12 in schools across Asia. 

We are associated with 450+ schools, and 2 lakh+ students in 7+ countries, it is one of the world's largest K12 skill development organizations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ajackus to accomplish?

• A quizzing app for general awareness and current affairs
• An internal scheduling management tool tailored to the operational processes of educational programmes

SOLUTION

How did you find Ajackus?

Referral

Why did you select Ajackus over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned
• Other

How many teammates from Ajackus were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

While Skillsphere has been successful in delivering its programme through offline modes, and its website knowledge base, it was important to reach a wider audience pan-Asia through a focused initiative on general awareness development. We wanted to get our app done with a reliable partner who could relay our vision in a user-friendly manner to connect with our students. 

We met Ajackus during this time and saw a good fit with their team. Ajackus delivered an effective app for our student community where we were able to post quizzes every day, maintain leaderboards, and promote this app to partner schools in our network. They were able to make it quite user-friendly, and the app took off quite well with educational communities in India and the UAE.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Here's how the app helped us. 

• Increased Student Engagement: Through gamification, we were able to track the increase in the use of the app, quiz completion rates, and healthy competition between participants. 
• Improved Student knowledge: Network schools reported to us a notable increase in the general awareness of the students. Learning Analytics: Quiz responses helped us assess student skills in different learning areas, and allowed us to report the information to the academic teams.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ajackus's project management was accessible, assuring and receptive to our dynamic needs. They kept us involved in scheduled updates, self-reported project progress and obstacles, took our inputs on the student experience of the app, and, smooth communication for feedback collection implementation. Ajackus’ approach helped us build a trusting relationship with them and helped us realise our goals with our network of schools and students.

What was your primary form of communication with Ajackus?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Expertise: Ajackus has a deep understanding of the education sector. Their team was able to talk tech in an easy-to-understand manner with us. Their experience with other education initiatives gave us more confidence to go ahead. 
• Advanced Analytics Integration: With their comprehensive analytics dashboard for the app admins, Ajackus provided insights into student progress, allowing the teachers to take teaching actions personalised to the needs of each student. 
• User-Friendly: They helped us create an app that students wanted to come back to, compete with their friends, and learn in the process. This outcome was possible due to Ajackus’ sector knowledge, strong communication and a good hold on technology.

Are there any areas for improvement or something Ajackus could have done differently?

They were effective in bringing our vision to life, and it was a job well done.