ACW Soft Solutions

BACKGROUND

Please describe your company and position.

I am the CEO of AcidSoft

Describe what your company does in a single sentence.

Вevelopment company specializing in creating high-quality mobile applications for businesses worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arctic Web to accomplish?

• Streamline our sales processes
• Enhance client management
• Support our growth in the European market

SOLUTION

How did you find Arctic Web?

Online Search

Why did you select Arctic Web over others?

Pricing fit our budget

How many teammates from Arctic Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Arctic Web was responsible for the end-to-end development of a custom B2B web application.
The scope included:

• Business analysis & technical planning – understanding our sales workflows and translating them into a clear product roadmap.
• UI/UX design – creating an intuitive, responsive interface tailored for B2B users.
• Backend development – building a secure and scalable architecture with role-based access, data management, and integration with third-party services.
• Frontend development – implementing the design with smooth navigation and interactive features.
• Testing & QA – conducting functional, usability, and security testing to ensure a bug-free product.
• Deployment & post-launch support – setting up hosting, deploying the application, and providing ongoing maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a fully operational B2B web application launched on time and within budget. Key measurable outcomes included:

• 100% of planned features delivered according to the original scope.
• Seamless adoption by our internal team and partners within the first month of launch.
• Process efficiency improved by 35%, reducing manual work in sales and client management.
• Positive feedback from users on usability and performance, leading to increased client engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Arctic Web demonstrated excellent project management throughout the engagement. They worked in well-structured sprints, kept us informed with regular progress updates, and used clear communication channels to address any questions promptly. All key milestones and deliverables were met on time, and they consistently adapted to our feedback, accommodating scope adjustments without disrupting the overall timeline. Their proactive approach and responsiveness made the collaboration smooth and efficient.

What was your primary form of communication with Arctic Web?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Arctic Web was their combination of deep technical expertise and a genuine commitment to understanding our business needs. They didn’t just execute tasks — they proactively suggested improvements, identified potential risks early, and offered creative solutions that enhanced the final product. Their ability to balance high-quality delivery with flexibility and a collaborative spirit made them stand out as a true partner rather than just a service provider.

Are there any areas for improvement or something Arctic Web could have done differently?

Overall, the collaboration was excellent, but one area for improvement could be providing even more detailed documentation during the development process. While the delivered materials were clear and sufficient for our immediate needs, having additional technical and user documentation from the start would make onboarding new team members and scaling the product even smoother

BACKGROUND

Please describe your company and position.

I am an executive at Website

Describe what your company does in a single sentence.

Website - the company with over 11 years experience in Web. The company "Website" provides a full range of services necessary to support and promote business on the Internet: the development, production and promotion of websites, web design, contextual advertising and others. Years of experience and a complete understanding of the Internet technology market help us to offer effective and practical solutions. Our main specialization - this manufacturing sites, promotion and further service Internet projects. We also create unique landings, develop logos and original corporate styles for websites and organizations. Website design studio employs specialists capable of combining knowledge in information technology, necessary for quality website development, with an understanding of the methods of business process management. As a result, we fulfill all the requirements of the customer from a technical point of view, and contribute to the further development of the project. This approach to web design, web production and promotion makes the effectiveness of business on the Internet an order of magnitude higher.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arctic Web to accomplish?

• Speed
• Quality

SOLUTION

How did you find Arctic Web?

• Online Search
• Referral
• Clutch Site

Why did you select Arctic Web over others?

Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Arctic Web to build a custom SaaS platform for internal use, and the results have far exceeded our expectations. From day one, their team demonstrated a deep understanding of our needs and quickly turned our ideas into a well-structured development plan.

Communication was seamless throughout the six-month project. We had regular updates, clear timelines, and transparent task tracking. Their developers were highly skilled and proactive, often suggesting improvements that significantly enhanced the final product.

The platform is fast, secure, and incredibly user-friendly. It has already improved our internal workflows and decision-making thanks to the built-in automation and reporting tools. We also appreciated their attention to detail and flexibility when requirements evolved mid-project.

Arctic Web proved to be a reliable, talented, and professional partner. We would confidently recommend them to any company looking for high-quality custom development work.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes:
Since launching the platform developed by Arctic Web, we've seen a significant improvement in our operational efficiency:

30% reduction in time spent on manual administrative tasks due to workflow automation.
40% faster data access and reporting, thanks to the custom-built analytics dashboard.
Increased internal user adoption rate to over 90% within the first month, indicating strong usability and satisfaction.
Zero critical bugs post-launch, demonstrating excellent QA and code stability.
System uptime of 99.98% since deployment, ensuring uninterrupted use across departments.
These metrics clearly show the positive impact Arctic Web's work has had on our internal operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Arctic Web’s project management was excellent. They delivered all milestones on time and kept us updated with weekly progress reports. Their team was highly responsive, quickly adapting to our changing requirements and providing solutions without delays. Communication was clear, consistent, and proactive throughout the project.

What was your primary form of communication with Arctic Web?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most:
Arctic Web stood out for their deep technical expertise and proactive approach. They didn’t just follow instructions — they offered valuable insights and improvements that elevated the final product. Their commitment to quality and client success truly set them apart.

Are there any areas for improvement or something Arctic Web could have done differently?

There were no major issues. 

BACKGROUND

Please describe your company and position.

I am the CEO of Red Jumpers

Describe what your company does in a single sentence.

We unite IT companies to reveal their staff and client`s potential.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arctic Web to accomplish?
To develop a custom B2B e-commerce platform.

SOLUTION

How did you find Arctic Web?

Online Search

Why did you select Arctic Web over others?

Good value for cost

How many teammates from Arctic Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Arctic Web as an external development team to help us deliver a custom B2B e-commerce solution for one of our clients. The project required building a robust, scalable platform with complex pricing logic, multiple user roles, and seamless integration with the client's existing ERP system. 
Our internal team handled client communication and project management, while Arctic Web took full responsibility for the technical delivery - including architecture, development, and integration. Their involvement was critical in meeting tight deadlines and technical requirements, and they proved to be a reliable and skilled partner throughout the collaboration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The result is a stable, scalable platform that has significantly improved our client’s operational efficiency and satisfaction. Arctic Web acted as our trusted outsourcing partner, delivering high-quality technical work on time and with great attention to detail. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the engagement, communication remained professional and efficient. Arctic Web was highly responsive to feedback and consistently proactive in suggesting valuable improvements. We particularly appreciated their structured, detail-oriented approach - every feature was thoroughly tested and delivered in line with expectations.

What was your primary form of communication with Arctic Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Collaborating with Arctic Web as our outsourcing partner was a smooth and rewarding experience from the very beginning. Their team brought strong technical expertise, especially in ERP integrations and complex B2B logic.

Are there any areas for improvement or something Arctic Web could have done differently?

Nothing to improve on.

BACKGROUND

Please describe your company and position.

I am the Founder of British Hills

Describe what your company does in a single sentence.

British Hills is a professional English language school that provides high-quality training for children, teenagers, adults, and corporate clients, focusing on practical communication skills, business English, and exam preparation to help students achieve their personal and professional goals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arctic Web to accomplish?

• We hired ArcticWeb not just for a redesign, but to create a brand-new website from scratch.
• The project included a complete visual overhaul and the development of a modern, user-friendly design.
• It was followed by full implementation using React and thorough SEO optimization to ensure strong online visibility.

SOLUTION

How did you find Arctic Web?

Online Search

Why did you select Arctic Web over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• professionalism

How many teammates from Arctic Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ArcticWeb carried out a comprehensive website development project for British Hills, covering every stage from concept to launch. The scope of work included:
 1. Business analysis and planning – identifying the school’s needs, target audience, and functionality requirements to deliver a solution tailored to the education sector.
 2. UX/UI design – creating a modern, intuitive, and visually appealing interface that reflects the British Hills brand and ensures a user-friendly experience across all devices.
 3. Front-end and back-end development – building the website from scratch using React, ensuring high performance, fast loading speeds, and scalability for future updates.
 4. Responsive layout – optimizing all pages for desktops, tablets, and smartphones to guarantee full functionality on any device.
 5. SEO optimization – technical and structural adjustments across all pages to improve the site’s visibility in search engines.

Results:
– A modern and fully functional website
– Fast loading and user-friendly interface
– Ready for effective online promotion

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

While it is still too early to assess the full impact of the new website, as it was launched only recently, we can already observe several positive indicators of progress. The platform now features a modern, visually appealing design and significantly improved page load speed, contributing to a better overall user experience. Early analytics show a decrease in lead drop-offs at the initial stages of user interaction, as well as increased engagement potential.

Additionally, the new website was developed with a strong SEO foundation, providing greater flexibility and readiness for search engine optimization and digital marketing activities moving forward.
The upcoming phase of the project will focus on active SEO implementation and targeted promotion to maximize visibility and return on investment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Arctic Web demonstrated strong project management throughout the collaboration. All stages were delivered on time and in line with the agreed timeline. They were responsive to our needs, provided regular updates, and adapted quickly to feedback, ensuring the final result met our expectations.

What was your primary form of communication with Arctic Web?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about ArcticWeb was their ability to truly listen to our needs and effectively translate them into the website’s design and functionality.

Are there any areas for improvement or something Arctic Web could have done differently?

One area for improvement could be a more in-depth SEO analysis and optimization service as part of the initial launch.

BACKGROUND

Please describe your company and position.

I am a Marketing Manager at Orixcom

Describe what your company does in a single sentence.

Orixcom provides internet and network connectivity solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arctic Web to accomplish?

• Website Revamp

SOLUTION

How did you find Arctic Web?

• Referral
• Other

Why did you select Arctic Web over others?

• High ratings
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked for a complete website rebrand including the brand colours, style, etc. while keeping the brand messaging intact.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The designer completely understood brief and came back with a sleek and minial design. She was quick with the revisions and was always open to discussions on feedback and also put in a lot of thought to how our company website should look especially keeping in mind user behaviour.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time, even revisions were quick.

What was your primary form of communication with Arctic Web?

Virtual Meeting

What did you find most impressive or unique about this company?

The quick response time was impressive.

Are there any areas for improvement or something Arctic Web could have done differently?

Not that I can think of.

BACKGROUND

Introduce your business and what you do there.

I’m an AI philosopher for 10+1, a company that blends philosophy and AI to help guide builders and leaders into the future of the AI revolution.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Arctic Web?

I needed a statement website — something beautiful, inspiring, and informative.

SOLUTION

What was the scope of their involvement?

Arctic Web developed an interactive website based on a 65-page white paper. The site had a built-in LLM chat and email capture functionality. The team also created an interactive question feature where pre-loaded questions appeared for users to interact with.

The unique features included a context-aware AI assistant trained exclusively on the white paper content. It provided accurate, citation-backed responses and facilitated navigation through complex concepts.

Arctic Web also created a CMS that enabled document updates by authors, supported version control, and maintained AI assistant consistency with current content. The team used React and TypeScript for frontend development to create an interactive single-page application. They used Tailwind CSS for responsive typography-focused design, Redux Toolkit for state management, and Framer Motion for smooth UI transitions.

For the backend system, Arctic Web used Node.js and Express for the API server, MongoDB for content and session data storage, and JWT authentication for admin interface security. For the AI component, the team used a fine-tuned LLM, a white paper-specific model, a vector database for semantic search capability, and a REST API for frontend integration.

What is the team composition?

I'm unsure how many teammates we worked with.

How did you come to work with Arctic Web?

I found them through Fiverr. Arctic Web asked great questions and seemed to understand my vision right away.

What is the status of this engagement?

We worked together from June 5–August 21 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received excellent feedback from AI leaders and developers in the space.

How did Arctic Web perform from a project management standpoint?

They delivered on time and went above and beyond. We primarily communicated through Fiverr.

What did you find most impressive about them?

Their expertise was impressive, including their incredible design, UX, and development skills. They also had a great understanding of AI LLM development. The team was extremely knowledgeable and professional. I’ve worked with a lot of design and development teams, and Arctic Web was the best.

Are there any areas they could improve?

No, there weren’t any.

BACKGROUND

Please describe your company and position.

I am the CTO of ITZeyz

Describe what your company does in a single sentence.

We are an ambitious IT team specializing in web, mobile, and blockchain solutions — building scalable products that automate processes and drive efficiency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arctic Web to accomplish?

• We hired Arctic Web to support the development of our casino platform

SOLUTION

How did you find Arctic Web?

Referral

Why did you select Arctic Web over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Arctic Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Frontend development — user-friendly interface with responsive design.
Backend development — secure server logic, user management, and game logic integration.
Database setup — efficient storage and retrieval of user and game data.
Payment integration — connection of payment methods for deposits and withdrawals.
Testing & QA — functional and performance testing to ensure stability.
Deployment & support — final launch and post-launch technical assistance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was completed on time and within budget, which was a key success factor. The platform launched smoothly without critical issues, and the system handled the expected user load from day one. All core features — including account management, payments, and game modules — worked as planned, meeting both technical requirements and business objectives.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was well-structured and transparent. All deliverables were provided on time according to the agreed schedule. Communication was smooth — they were quick to respond to our questions and adapted flexibly to our needs throughout the project.

What was your primary form of communication with Arctic Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their combination of technical expertise and responsiveness. They quickly understood our requirements, provided practical solutions, and consistently delivered high-quality work. Their ability to handle complex challenges efficiently and maintain clear communication throughout the project was particularly noteworthy.

Are there any areas for improvement or something Arctic Web could have done differently?

There were no issues during the project. The team managed everything efficiently and delivered excellent results.

BACKGROUND

Please describe your company and position.

I am the Product Owner of Innovatech Group

Describe what your company does in a single sentence.

We help startups and businesses build digital products using modern technologies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arctic Web to accomplish?

• Design and develop a custom web platform tailored to our business logic
• Build a robust and user-friendly admin dashboard for internal operations
• Optimize performance, security, and scalability from the ground up

SOLUTION

How did you find Arctic Web?

Referral

Why did you select Arctic Web over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Arctic Web were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Arctic Web developed a custom web platform and admin dashboard, handling design, development, integration, testing, and deployment. Key deliverables included the functional platform, admin panel, and documentation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a fully functional and scalable web platform that improved operational efficiency and provided better control through the admin dashboard. We saw enhanced system performance, smoother user experience, and successful integration with our internal tools, which helped streamline workflows and reduce manual tasks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Arctic Web demonstrated excellent project management throughout the engagement. They maintained clear and consistent communication, adhered to agreed timelines, and delivered all milestones on schedule. The team was responsive to our feedback and adapted quickly to changing requirements, ensuring the project met our expectations.

What was your primary form of communication with Arctic Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Arctic Web was their deep technical expertise combined with a proactive and collaborative approach. They not only delivered a high-quality product but also provided valuable insights and suggestions throughout the project, which helped us improve the overall solution.

Are there any areas for improvement or something Arctic Web could have done differently?

Overall, our experience with Arctic Web was very positive.

BACKGROUND

Please describe your company and position.

I am the CEO of an IT services company

Describe what your company does in a single sentence.

IT Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Arctic Web to accomplish?

• Build a scalable web-based platform that connects experts with clients for 1:1 consultations
• Enable real-time scheduling and automated reminders
• Integrate payment processing and automated invoicing
• Create a backend dashboard for administrators to manage users, bookings, and analytics

SOLUTION

How did you find Arctic Web?

• Referral
• Clutch Site

Why did you select Arctic Web over others?

• High ratings
• Close to my geographic location
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Arctic Web helped us build a comprehensive platform for matching experts with clients and managing bookings. The platform includes features such as expert onboarding, user registration, calendar-based scheduling, notifications, admin dashboard, and integration with video call and payment services. The system is tailored to support a growing network of consultants and provide a seamless end-to-end booking

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes:

• >300 experts successfully onboarded to the platform within the first 2 months after launch
• 70% automation of routine operations (correspondence, reminders, creating calls, invoices)
• 50% reduction of team's administrative work time due to automated backend
• ~95% of positive feedback from the first users for the convenience of the interface and booking process
• 0 critical bugs at launch due to thorough testing and QA

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Arctic Web demonstrated a very strong project management approach throughout the engagement. They broke the project into clear phases — discovery, design, development, QA, and launch — and kept us informed at every step.

What was your primary form of communication with Arctic Web?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Arctic Web was their ability to think beyond the task. They weren’t just coding based on our specs — they actively challenged our ideas, suggested smarter solutions, and helped us avoid pitfalls we hadn’t even considered.

Their combination of technical depth and product thinking is rare. They truly understood how each feature would impact our users and the business as a whole. That mindset saved us time, money, and future rework.

We also appreciated their level of ownership — it felt like they cared about the project as much as we did. They were invested, proactive, and reliable from day one to launch.

And finally, the consistency of quality stood out. Whether it was UI design, backend logic, or documentation — everything was clean, well-structured, and scalable.

Are there any areas for improvement or something Arctic Web could have done differently?

There weren’t any major issues during the project, but if we had to mention something, it would be around initial project scoping. In the early phase, a few features needed further clarification, which led to some scope adjustments later on. However, once we aligned, the team adapted quickly and handled changes professionally.