We work with businesses in Central and Southern Ontario who've outgrown their current IT — whether that's a single in-house person, a break-fix arrangement, or an MSP that stopped being proactive. We hear the same things in every first conversation: the provider doesn't listen, doesn't take the time to understand the business, and doesn't give you what you actually need.
ACT360 fills that gap.
Every engagement starts with ACTION, our methodology for understanding the business before recommending anything. We assess what's actually happening. Comprehend why things are the way they are. Tailor recommendations to how the business actually runs. Implement without the big-bang cutover everyone's afraid of. Optimize through quarterly business reviews tied to outcomes, not ticket counts. And nurture relationships with the whole team so we're never starting from scratch.
Because we handle IT, we're already inside the systems. We already know the team. We already see the full picture. When a client needs a new website, a custom application, or workflow automation, we're not starting from zero. That context produces better work. That's what 360 means.
What we offer in a partnership:
→ ACTION onboarding — discovery before any systems are touched
→ vCIO quarterly business reviews tied to business outcomes → Named contacts — not a rotating helpdesk
→ Proactive monitoring and maintenance
→ Microsoft 365, cloud migrations, vendor management
→ Website strategy, design, and development
→ Custom applications, client portals, internal dashboards, and integrations
→ AI and workflow automation connected to your systems
→ 90-day exit clause on Managed IT — because we shouldn't have to lock you in
Consumer Choice Award winner. ThreeBestRated Top 3 IT Service Providers in Barrie. Microsoft Silver Competency Partner. ADM Toronto 2025 exhibitor. 2,700+ clients. 16+ years. Canadian owned and operated.
Speak to an IT expert at act360.ca or call 705-739-2281.
Clients appreciate ACT360 Web & IT Inc's good value for cost and budget-friendly pricing. They highlight effective communication, timely delivery, and thorough understanding of project needs, with project teams ranging from 2-10 employees, though specific project costs are not disclosed.
One client noted a desire for continued improvement in hours estimation and sprint management, suggesting an area for ACT360 Web & IT Inc to refine further.
Strong Understanding of Client Needs
ACT360 Web & IT Inc is praised for quickly understanding client businesses with minimal coaching. Their ability to grasp industry-specific needs and tailor solutions effectively is frequently highlighted.
Effective Project Management
The company is commended for delivering projects on time and being highly responsive to client needs. They efficiently manage multiple tasks and align with stakeholder expectations.
Comprehensive Research and Strategy
The company's thorough research into client industries and target audiences is highlighted as a strength, contributing to the development of effective and tailored solutions.
Excellent Communication Skills
Clients appreciate ACT360 Web & IT Inc's communication, primarily conducted through virtual meetings and emails. Their transparency and partnership approach are valued by clients.
Valued for Cost-Effectiveness
ACT360 Web & IT Inc is frequently chosen for its good value for cost, aligning project pricing with client budgets while delivering quality service.
Digital Strategy & IT Managed Services for Healthcare Group
Featured Review
Digital StrategyIT Managed ServicesWeb Development
Confidential
Jan. 2016 - Ongoing
5.0
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"They're very responsive to our needs and deliver on time for tasks with hard deadlines."
Jul 22, 2024
Sr. Manager of Digital Marketing, Lifemark Health Group
Kenway Du
Verified
Other industries
Toronto, Ontario
1,001-5,000 Employees
Online Review
Verified
A healthcare group engaged with ACT360 Web & IT Inc for their digital strategy and IT services. The team is responsible for web development, maintenance, cybersecurity, QA, and ongoing support.
ACT360 Web & IT Inc’s work has been met with positive acclaim, thanks to their consistent deliverables and and multitasking skills. The team is highly receptive, and internal stakeholders are impressed with the service provider's work culture and team dynamic.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Senior Manager, Digital Marketing of Lifemark Health Group
Describe what your company does in a single sentence.
Lifemark is the rehabilitation division of Lifemark Health Group, and while physiotherapy remains a core service, we have expanded to meet patient needs and now offer multi-disciplinary services including mental health, massage therapy, occupational therapy, kinesiology, chiropractic, and sport therapy.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ACT360 Web & IT Inc to accomplish?
Website development and maintenance
Strategic analytics and attribution structure consultation
Partnering on company priorities and major projects
SOLUTION
How did you find ACT360 Web & IT Inc?
Vendor of choice
Why did you select ACT360 Web & IT Inc over others?
Great culture fit
Good value for cost
Provides recommendations on best practices
How many teammates from ACT360 Web & IT Inc were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Delivering on new projects and tasks that involve website development
Providing thorough QA of deliverables
Minimize risks and issues during deployments
Security and maintenance of 40+ websites
Management of 200+ domains
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Deliver tasks and projects that line up with stakeholder expectations and requirements
Able to juggle items of different priorities and pivot when needed
Transparent on building and managing processes
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They're very responsive to our needs and deliver on time for tasks with hard deadlines.
What was your primary form of communication with ACT360 Web & IT Inc?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What most impresses me is how well they fit the culture of our team and company. They feel like an extension of our company, and I appreciate that we can be partners and work transparently alongside each other.
Are there any areas for improvement or something ACT360 Web & IT Inc could have done differently?
I'm looking forward to continuing our improvements in hours estimation and sprint management.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO, PPC & Website Dev for Wet Concrete & Stone Supplier
Pay Per ClickSearch Engine OptimizationWeb Development
IT Service Management Consulting
Less than $10,000
Jan. 2024 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"We're impressed with how quickly they've understood our business with little coaching."
Aug 15, 2024
Executive, Veromix
Anonymous
Verified
Other industries
Ontario, Canada
1-10 Employees
Online Review
Verified
ACT360 Web & IT Inc has developed a website for a wet concrete and stone supplier. The team also manages the client's SEO and Google Ads campaigns.
ACT360 Web & IT Inc has helped the client boost their phone call traffic. The team has completed the project on time and responded to the client's needs. They've also quickly grasped the client's business, even with only minimal guidance. Moreover, they've communicated via email and online meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Executive of Veromix
Describe what your company does in a single sentence.
Supply wet concrete and stone
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ACT360 Web & IT Inc to accomplish?
SEO
More sales
Brand awareness
SOLUTION
How did you find ACT360 Web & IT Inc?
Referral
Why did you select ACT360 Web & IT Inc over others?
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from ACT360 Web & IT Inc were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
SEO work
Google ads
website development
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increased phone call traffic
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, both.
What was your primary form of communication with ACT360 Web & IT Inc?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We're impressed with how quickly they've understood our business with little coaching.
Are there any areas for improvement or something ACT360 Web & IT Inc could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Design & Dev & Branding for Mental Health Services Co
BrandingWeb DesignWeb Development
$10,000 to $49,999
May - Aug. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
''They are very responsive and always timely.''
Jun 14, 2024
Nurse Practitioner & Co-Founder, My Compass Health
Alexandra Morozuk
Verified
Other industries
Barrie, Ontario
1-10 Employees
Online Review
Verified
ACT360 Web & IT Inc developed a website and provided brand development for a mental health services company. The goal was to create a professional design that appealed to the client's target audience.
The website received positive feedback from end clients due to its ease of use and professionalism. ACT360 Web & IT Inc was responsive and timely, and their in-depth research into understanding the client's services was impressive. The team communicated primarily through virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Nurse Practitioner/ Co Founder of My Compass Health: ADHD and Mental Health Services
Describe what your company does in a single sentence.
Provides ADHD and Mental Health Services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ACT360 Web & IT Inc to accomplish?
Build a website
Ensure that it was going to capture the attention of our target audience
Ensure that it was professional in language and appearance
SOLUTION
How did you find ACT360 Web & IT Inc?
Referral
Why did you select ACT360 Web & IT Inc over others?
High ratings
Close to my geographic location
Referred to me
How many teammates from ACT360 Web & IT Inc were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
brand development
Key research on our target audience
website build that reflects this data
delivery of a completed product
great communication, completed in expected time frame
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
completed website
positive feedback from clients on ease of use and professionalism
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They are very responsive and always timely.
What was your primary form of communication with ACT360 Web & IT Inc?
Virtual Meeting
What did you find most impressive or unique about this company?
Depth of research that went into understand our services andmm no population being served was incredibly through
Are there any areas for improvement or something ACT360 Web & IT Inc could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-3 of
3 Reviews
Our Story
Since 2008, ACT360 has helped Ontario businesses close the gap between the technology they have and the technology they need. What began as computer repair out of a basement grew into a full technology partnership covering IT, web, apps, and automation, built on ACTION: our process for understanding a business before recommending anything. Our mission is technology that works the way your business works. Independently Canadian-owned, Ontario based, and built to be a partner, not just a vendor.
What Sets Us Apart
The ACTION Methodology
Every engagement starts with ACTION, our named process for understanding a client's business before recommending any technology. We assess, comprehend, tailor, implement, optimize, and nurture, so the solution fits how the business actually runs, not a template.
One Partner for IT, Web, Apps, and AI
ACT360 is the only firm in our market delivering managed IT, web development, custom applications, and AI enablement under one team. Because we are already inside a client's systems, we understand the business before a web or app project even begins, which produces work built for that business.
No Lock In, Local Ownership
Our Managed IT contracts include a 90 day exit clause. We do not need long contracts to keep clients, we earn that by delivering results. Independently Canadian owned and based in Ontario, our team gives clients a named contact who knows their business, not a rotating help desk.
Verified means Clutch independently confirmed ACT360 Web & IT is a legally registered business, financially sound (Creditsafe: Low Risk), and backed by 3 verified client reviews averaging 5.0 stars.
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