2Base Technologies

BACKGROUND

Please describe your company and position.

I am the Marketing & E-Systems Manager of European Waterways

Describe what your company does in a single sentence.

European Waterways is a luxury travel company that offers all-inclusive hotel barge cruises with a focus on personalized service, fine dining, and premium onboard experiences. The company is known for delivering intimate and relaxed travel experiences

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 2Base Technologies to accomplish?

• We partnered with 2Base Technologies to lead a comprehensive legacy modernization initiative that transformed our ageing cruise systems into a modern, scalable digital platform. They replaced our disconnected systems and manual processes with a unified Barge and Cruise Management Platform that brings together bookings, itineraries, pricing, agent coordination, and passenger management in one place. Hosted on AWS, the platform delivers reliable performance, secure global access, and the flexibility to support our operations as they continue to grow.

SOLUTION

How did you find 2Base Technologies?

Referral

Why did you select 2Base Technologies over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from 2Base Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

2Base Technologies designed, developed, and delivered a comprehensive Barge and Cruise Management Platform that modernized and brought together our entire cruise operation on a single platform. The project replaced our legacy systems, automated manual processes, and unified booking, operations, finance, and stakeholder management in a secure, flexible AWS-hosted solution. The platform was designed to support multiple user types (Admins, Captains, Agents and Operators) with role-based access, ensuring secure, efficient, and streamlined operations across the organization. Key services 1. A unified, cloud-hosted Barge and Cruise Management Platform on AWS 2. Migration from legacy and manual systems to a modern digital architecture 3. Modular, role-based system supporting Admins, Captains, Agents, and Operators 4. Centralized booking, cruise, barge, financial, and document management 5. Automated workflows and audit trails for operational transparency 6. Robust reporting and analytics capabilities 7. Secure user access, permissions, and data governance 8. Production support, bug fixes, and system stabilization

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We partnered with 2Base Technologies to lead a comprehensive legacy modernization initiative that transformed our ageing cruise systems into a modern, scalable digital platform. They replaced our disconnected systems and manual processes with a unified Barge and Cruise Management Platform that brings together bookings, itineraries, pricing, agent coordination, and passenger management in one place. Hosted on AWS, the platform delivers reliable performance, secure global access, and the flexibility to support our operations as they continue to grow.

What was your primary form of communication with 2Base Technologies?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They provided consistent delivery and proactive support throughout the project
Ability to translate business requirements into a scalable platform

Are there any areas for improvement or something 2Base Technologies could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Marketing Director of a food services company 

Describe what your company does in a single sentence.

We're the UAE’s largest provider of food services, cleaning and support services, and manpower supply.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 2Base Technologies to accomplish?

• We engaged 2Base Technologies to design and develop a custom website that would serve as a comprehensive digital presence for us, with the specific objectives of clearly communicating our investment highlights to stakeholders, showcasing our leadership team and corporate credentials, and presenting key business information in a professional, accessible format for prospective investors and partners.

SOLUTION

How did you find 2Base Technologies?

Referral

Why did you select 2Base Technologies over others?

Referred to me

How many teammates from 2Base Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved the complete redevelopment of our website using a secure, scalable, and modern technology stack. 2Base rebuilt the site from the ground up, focusing on improved performance, security, and long-term scalability. Key deliverables included: a fully redesigned website architecture; modern web technologies for faster load times; strengthened security standards; a structured presentation of investment highlights and leadership information; and a responsive, professional design suitable for stakeholder and investor-facing communication.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Faster decision-making; increased productivity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was managed well - the team communicates clearly and proactively and sticks to deadlines. 

What was your primary form of communication with 2Base Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ontime project delivery, highly skilled professionals with expertise in the latest technologies.

Are there any areas for improvement or something 2Base Technologies could have done differently?

Having a support team that speaks Arabic would be an added advantage.

BACKGROUND

Please describe your company and position.

I am the General Manager of KCPMC LTD

Describe what your company does in a single sentence.

"KCPMC (The Kerala Cardamom Processing and Marketing Company Limited) is an agribusiness company that empowers farmers by enhancing farm productivity and quality through agricultural solutions and marketing of farm produce, including distribution of inputs, spice trade, and auction services "

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 2Base Technologies to accomplish?

• "We partnered with 2Base Technologies to design and implement a centralized digital platform that would automate our end-to-end auction process, simplify the management of multiple companies, integrate with regulatory systems, and streamline billing, reporting, and shipment operations while supporting future growth and compliance. "

SOLUTION

How did you find 2Base Technologies?

Referral

Why did you select 2Base Technologies over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from 2Base Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

"KCPMC partnered with 2Base Technologies to design, develop, and implement a centralized Auction and Trade Management Portal that digitized and streamlined our end-to-end auction, post-auction, and trade operations. The solution automated key workflows, simplified multi-company management, integrated with regulatory systems, and improved financial processing, shipment tracking, and reporting while supporting greater efficiency, transparency, and compliance.

Key Deliverables 1. Centralized portal for complete auction management for KCPMC 2. Multi-company based record management with role-based access 3. Integration with Spices Board of India systems 4. Automated invoice generation and billing management 5. Automated IRN generation via Government of India e-invoicing portal 6. Multi-level reports and analytics 7. Shipment management for post-auction logistics "

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Faster Decision-Making

Increased Productivity

Describe their project management. Did they deliver items on time? How did they respond to your needs?

"The team followed a structured project management approach with clear timelines, regular progress tracking, and weekly status updates. We had access to their project management system and participated in review calls, which provided full visibility into progress. Deliverables were completed on schedule, and the team was consistently responsive and flexible in addressing questions, feedback, and evolving requirements. "

What was your primary form of communication with 2Base Technologies?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Consistent on-time delivery and proactive support throughout the project lifecycle

Strong technical expertise with the ability to translate business requirements into a scalable platform

Are there any areas for improvement or something 2Base Technologies could have done differently?

Weekend support to be incorporated

BACKGROUND

Please describe your company and position.

I am the Operations Manager of Horizon Consulting Services

Describe what your company does in a single sentence.

HORIZON CONSULTING SERVICES is a Recruitment company based in Kochi, Kerala. We are involved in  Staffing/ Recruiting the best talent within the marketplace for IT AND NON-IT organizations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 2Base Technologies Pvt. Ltd to accomplish?

• Digitalise existing workflows
• Having a seamless portal for our candiadates
• An inhouse DB for storing and managing professionals information

SOLUTION

How did you find 2Base Technologies Pvt. Ltd?

Referral

Why did you select 2Base Technologies Pvt. Ltd over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from 2Base Technologies Pvt. Ltd were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The goal of this project was to streamline internal workflows, improve overall efficiency, and enhance our talent management capabilities.

2Base successfully delivered a comprehensive ERP system through a collaborative effort with our team. Here's a breakdown of the key phases:

• Comprehensive Needs Analysis: Their team conducted a thorough analysis to understand our current processes, pain points, and desired functionalities for the ERP system. This analysis specifically focused on internal recruitment needs and HR data management requirements.
• Detailed System Design and Specifications: Based on the analysis, 2Base developed a detailed system design document outlining the functionalities, architecture, and data flow of the final ERP system. This included specifications for:

1. An internal job portal allowing candidate to easily apply for open positions within the company.
2. An internal database management system for HR teams to efficiently search and manage employee profiles based on various skillsets, experience, and certifications.
3. Integration with existing website and data sources.

Key Deliverables:

• Detailed System Design Document: This document outlines the functionalities, architecture, and data flow of the delivered ERP system.
• Fully Functional Custom ERP System: This is the core software application tailored to our specific HR consultancy needs, with the internal job portal and candidate database functionalities actively in use.
• User Documentation and Training Materials: These materials guide our staff on how to effectively utilize the ERP system, including the internal job portal and candidate database.
• Data Migration Report: This details the successful process of transferring our existing HR data to the new ERP system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

An ERP system that seamlessly integrates with my existing workflows, saving me and my team valuable time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the very beginning, 2Base impressed me with their approachable team. They were always available to answer questions and clearly explained technical details. Throughout the development process, they actively listened to my needs and ensured the final application addressed all my pain points. They did make delivery on time eventhough there was some delay from my side in making myself available for certain queries. 

What was your primary form of communication with 2Base Technologies Pvt. Ltd?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

2Base's commitment to open communication and collaboration throughout the development process ensured a deep understanding of our specific needs and workflows. This resulted in a successful ERP system implementation and high user adoption by our HR team.

Are there any areas for improvement or something 2Base Technologies Pvt. Ltd could have done differently?

Nothing so far to recommend, they did almost everything important in the right way.

BACKGROUND

Please describe your company and position.

I am the CEO of blink travel innovations

Describe what your company does in a single sentence.

We provide visa services to customers around the world

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 2Base Technologies Pvt. Ltd to accomplish?

• Build a full stack website for providing visa services
• Handle customers via a robust backend
• Help in maintainence of the software upto industry standards

SOLUTION

How did you find 2Base Technologies Pvt. Ltd?

• Online Search
• Referral

Why did you select 2Base Technologies Pvt. Ltd over others?

• High ratings
• Close to my geographic location
• Pricing fits our budget
• Good value for cost

How many teammates from 2Base Technologies Pvt. Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to build a system where we can provide visa services to our customers. The product must have a custom backend to update visa requirements and must be SEO friendly. We also needed a customer management system in the backend

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The output met all our expectations. Mainly, being seo friendly and high performance 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was delivered on time . And our needs were continously changing since we integrated lot of flight and hotel api. They were able to implement these changes sucessfully

What was your primary form of communication with 2Base Technologies Pvt. Ltd?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their willingness to go to the extra mile for the deliverables

Are there any areas for improvement or something 2Base Technologies Pvt. Ltd could have done differently?

Improve their facilities and have an SEO team to provide added value to a project

BACKGROUND

Please describe your company and your position there.

An Engineering Company who are into the manufacturing and Turnkey Construction of Pre-Engineered Building Design, Fabrication, Supply and Erection for Commercial, Industrial & Warehouse building projects. Working as Project Manager at Tricimetrical Structures

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2Base Technologies Pvt. Ltd, and what were your goals?

To establish our digital presence and have a corporate website for our organization.

SOLUTION

How did you select 2Base Technologies Pvt. Ltd and what were the deciding factors?

We have past experience in developing website for our sister concern and we were very much satisfied with their work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an initial discussion, and they had sent a questionnaire to collect all the details. It helped us to provide the all the details as questionnaire covered all the important points to be collected before developing a website. Inputs and the content for the website are provided to the team.

Starting from the designs to the completion of the work, the team's composition, timely udpate and the followup has made the website development activity complete sooner than expected.

How many people from the vendor's team worked with you, and what were their positions?

We were constantly contacting with Consultants and PM and there were 1 developer and QA engineer in the team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Website came out really well and more appealing than I have imagined

Describe their project management style, including communication tools and timelines.

We had calls with the BA and PM, they were communicating through PMS and we have given access to our project which helped us to check all the logs and activities by the team. They completed before the expected time.

What did you find most impressive or unique about this company?

They were patient to clear all our doubts and came up with good solutions without any delays.

Are there any areas for improvement or something they could have done differently?

No, pretty satisfied with their work.

BACKGROUND

Please describe your company and your position there.

Online property real estate, and I'm the founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2Base Technologies Pvt. Ltd?

Real estate property website for all the property related services at single point. Through this we can Sell or rent domestic/overseas properties in UK, USA, Canada, Europe and Australia!

What were your goals for this project?

We ultimately wanted a growth in our real-estate Business by increasing the traffic rate to our web application with several add-on features of featuring customer's properties for sale, buy/rent a property etc. Our application also helps real-estate agents to to get more business from their online presence.

SOLUTION

How did you select this vendor?

Google search

Describe the project and the services they provided in detail.

The connection with 2Base was made by a reference and gradually we had discussion on our requirements. Regular contact and availability the team helped the project to reach its expectation

What was the team composition?

I worked mainly with one representative, who listened to our needs and communicated them to a larger team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They always add values to the project bringing their past experiences

How was project management arranged and how effective was it?

There was a plan drowned, we had regular stand up to make sure it moves smoothly within the time scale

What did you find most impressive about this company?

I really appreciate the PM’s professional approach to the project. The project manager skillfully and accurately conveyed our ideas to his development team.

Are there any areas for improvement?

Suggestions on improvements are not required as they are highly developed professionals

BACKGROUND

Please describe your company and your position there.

Dubai Insurance Brokers focuses on acting as an insurance consultant to our individual and corporate clients. Our Insurance Underwriting department acts as a service center. Our dedicated team of insurance professionals is committed to earning the trust of our clients by structuring portfolios uniquely suited to each client’s needs and aspirations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2Base Technologies Pvt. Ltd?

Web and Mobile Application development

What were your goals for this project?

Dubai insurance brokers would like to have a web and mobile application via which the user can check the coverage plans offered by the insurance brokers and can get a quote for the vehicle/ health details provided.

SOLUTION

How did you select this vendor?

Google Search

Describe the project in detail.

Initial requirements and idea of the application is conveyed to the Solutions Consultant who understood our idea and came up with supporting solutions and ways to incorporate the same. I was in touch only with the Delivery Head due to my busy schedule and the Delivery Head managed the back end development activities with the team and delivered me a top notch application

What was the team composition?

The team was energetic in all aspects till the delivery of the application and there is no point at which they were lethargic. They kept the zing till the release of the project

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Insurance coverage plan enquiry is made easy for the users. Based on the feedback received from the users, they are finding the quote process very quick with the web and mobile application

How effective was the workflow between your team and theirs?

Easily accessible team who will be available for any support irrespective of the time zone difference. Great support was provided by the entire team.

What did you find most impressive about this company?

Power packed young minds who can give life to your thoughts and I would like to continue with them for my upcoming projects as well

Are there any areas for improvement?

I don't see any areas in which they could improve on. Their services are the best

BACKGROUND

Please describe your company and your position there.

Benya Sales provide Online Management, Online Revenue Management, Online Distribution for hotel Business that require support.

Name : Mrinal Shankar Mishra

Designation : Chief Operating Operator

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2Base Technologies Pvt. Ltd?

Website Design & Web Application to Automate backend office

What were your goals for this project?

Our ultimate motive was to have a backend system to communicate with our clients and to streamline the workflow.

SOLUTION

How did you select this vendor?

Google Search

Describe the project and the services they provided in detail.

As soon as we got connected with 2Base, we had quick scheduled meeting to know about our requirements on the project and within a short period, the design mock-up was provided for our verification and satisfaction.

After a few iterations and discussions with our marketing team, we finalized the mock-up of design and proceeded for further back-end development process. All the feedbacks were given and the project Benya accomplished successfully.

What was the team composition?

Initially, we were assigned to the project manager to support us and serve as the main point of contact throughout the project. We had regular communication with the project manager throughout the assignment. We were made aware that there are frontend, backend developers working on our project with proper QA resources working behind.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our Web application was launched and made live on time as estimated. We are completely satisfied with the service provided as all the requirements made from our side were reached. Result of our web application increased in a timely manner.

How was project management arranged and how effective was it?

2Base team is very cooperative, polite and smart in terms of acquiring our ideas and making it real. Our team is very much impressed with the timeliness and cost-effective product delivery of 2Base team.

What did you find most impressive about this company?

The impressive thing about 2Base is they deliver high-quality code that is semantically correct and on par with the latest coding standards, resulting in a finished application that was completely as suggested in our requirement.

We have submitted the requirement in the past that was so cutting-edge that we were literally in awe thinking how they pulled it off.

Are there any areas for improvement?

I don't think there is any point for improvement as I'm very much impressed with their service. But obviously technology has to keep improving. So we will always go with 2Base for any upgradations