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Minds @ innovation

4.5
1 review

Our team at 2Base Technologies consists of a group of technically talented and vibrant young IT revolutionists who joined hands to provide IT at its best in the year 2009. 2Base has derived its name from the basic binary digits zero and one which is the computer language. January 2010 saw the emergence of a new IT experience with the actual entry of 2Base Technologies as an IT solutions provider.

 
$5,000+
 
< $25 / hr
 
50 - 249
 Founded
2010
Show all +
Palakkad, India
headquarters
  • 2nd Floor A & P Complex, Stadium Bypass Road
    Palakkad 678001
    India
    +91-974-553-9911
other locations
  • Coimbatore
    India

Reviews

4.5
1 review
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Site Dev & Design for Warehouse Management Portal

“I was blown away by their knowledge of website design, user experience, and optimization.”

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4.5

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2018 - Ongoing
Project summary: 

2Base Technologies developed a warehouse management portal to help drive traffic and increase leads. They provided design mockups during the first weeks before launching the site within a few months.

The Reviewer
 
11-50 Employees
 
Ras Al Khaimah, United Arab Emirates
Persis Saji
Sr. Marketing Manager, RE Strategies
 
Verified
The Review
Feedback summary: 

The new site generated more sales, which helped increase company revenue by 10%. 2Base Technologies demonstrated a pervasive knowledge of site design, creating an accessible platform that catered to both user and internal needs. Consistent communication and updates were hallmarks of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a senior marketing manager at RE Strategies in Ras Al Khaimah.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 2Base Technologies?

We engaged them to develop a customer-facing warehouse management portal.

What were your goals for this project?

Our objective was to double our traffic by the end of the year in addition to increasing the number of inquiries that we received through our contact form. We also wanted a simple, user-friendly platform so that we could easily make updates on our end.

SOLUTION

How did you select this vendor?

I found them through a Google search.

Can you go into detail about the services they provided and the scope of the project?

In the beginning, we had a series of discovery meetings to discuss our goals and objectives. We received mock-ups and three initial designs for the main page of the site within the first two weeks. After a few iterations and discussions with our marketing team, we finalized the design and provided feedback on how we wanted the rest of the site to look. 2Base Technologies then came back to us with wireframes and concepts for the remaining pages.

What was the team composition?

I primarily worked with the project manager who served as the main point of contact. There were also two frontend developers, two backend developers, and a QA resource working behind the scenes.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to 2Base Technologies’ efforts, we were able to launch our products within a few months. We’ve since generated sales, and our company’s revenue has already increased by 10%. We’ve also seen an increase in requirement rates and improved our number of downloads on a regular basis.

How was project management arranged and how effective was it?

It was easy to communicate with their project manager, and they frequently updated us. We spoke over the phone at least once a week and used Slack to chat. Overall, I was impressed by the team’s timeliness.

What did you find most impressive about this company?

I was blown away by their knowledge of website design, user experience, and optimization. We learned far more than we thought possible, and I appreciated how patient and thoughtful they were while we came up to speed.

Are there any areas where they can improve?

Everything can always be done faster, but we were satisfied with their work every step of the way. In the end, quality is more important than speed, and we ended up with a beautiful product.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    We were absolutely satisfied. We'll come back to them as needed.
  • 5.0 NPS
    Willing to refer