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Top Customer Support Services in France

Ratings Updated: June 8, 2026
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0 Leaders 15 Contenders

22 Companies

Country: France
Services: Customer Service Outsourcing

List of the Top France Customer Support Companies

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves France

    Services provided

    25% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

    See all 28 projects

    Reviews mention Exceptional results

    Clients have expressed exceptional satisfaction with Hugo's services, highlighting their commitment to timely deliveries and outstanding customer support. One client noted, 'Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive,' while another emphasized their 'remarkable expertise in accelerating response times' and creating a comprehensive FAQ page. Overall, clients appreciate Hugo's adaptability, professionalism, and ability to align with their company culture, making them an invaluable partner for enhancing customer relationships.
    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.

      Read Full Review
    • Multilingual Customer Support for Beverage Company
      5.0 Aug 22, 2023

      They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.

      Read Full Review
    Read All Reviews
    11 of 12 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    CX Outsourcing for Financial Services Firm

    5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
    Read 12 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
    View Profile Visit Website
    Top Customer Service Logotype

    Top Customer Service

    5.0 68 reviews
    Premier Verified
    $1,000+
    Undisclosed
    250 - 999
    Serves France

    Services provided

    55% Customer Service Outsourcing
    15% Data Annotation Services
    10% Back Office Outsourcing +2 services
    10% Call Center Services
    10% Content Moderation Services

    Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

    See all 68 projects

    Reviews mention Flexible

    Clients consistently praised the company's flexibility in adapting to changing priorities and workflows. One client noted their ability to quickly implement changes, stating they were 'responsive, flexible, and always willing to adjust based on customer demands.' Another highlighted their team's capacity to learn industry-specific terminology, emphasizing that such flexibility is 'hard to find but highly precious in the IT industry.' Overall, the sentiment reflects a strong appreciation for the company's adaptability and responsiveness.
    • Customer Service Outsourcing for IT Services Company
      5.0 Jul 3, 2025

      What surprised me most were their attitude to learn. Our team has got used to our industry-specific vocabulary and technologies and is able to respond to simple questions and assist users comfortably. Such flexibility is hard to find but highly precious in IT industry.

      Read Full Review
    • Customer Service for Nonprofit Organization
      5.0 Dec 3, 2025

      The team was responsive, flexible, and always willing to adjust based on customer demands or seasonal spikes. Any time we needed changes, they implemented them quickly.

      Read Full Review
    • Customer Support & VA Services for Consulting Company
      5.0 Dec 10, 2025

      Project management was excellent. Tasks were delivered on time, and often ahead of schedule. Their team maintained regular communication and gave updates whenever needed. They showed flexibility when priorities shifted and were quick to respond whenever we had urgent requests.

      Read Full Review
    Read All Reviews
    26 of 26 reviews are 5 stars
    15 new reviews for Customer Service Outsourcing services
    $50,000 – $199,999 avg. project cost

    Reviewed 26 times in the past 6 months

    In the past six months, Top Customer Service has received overwhelmingly positive feedback from clients across various industries. Reviewers praised their professionalism, timely responses, and ability to represent brands effectively. For instance, a CEO noted immediate improvements in lead inquiries and website engagement due to enhanced content quality. Another client highlighted a significant reduction in missed calls and improved customer satisfaction. Overall, clients expressed high satisfaction with the service, citing strong communication and organizational skills, with minimal suggestions for improvement.
    Read 26 Recent Reviews

    Industry Experience

    The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
    Read All Reviews
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  • E-Satisfaction Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    10 - 49
    Limonest, France

    Services provided

    45% Customer Service Outsourcing
    20% Back Office Outsourcing
    15% Call Center Services +2 services
    10% Digital Strategy
    10% Sales Outsourcing

    E-Satisfaction is a Customer Service Outsourcing company. They were founded in 2012, and their services include Customer Service Outsourcing and Back Office Outsourcing.

    Read more
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  • Envolaxion Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Marseille, France

    Services provided

    20% Customer Service Outsourcing
    55% Corporate Training & Coaching
    25% Business Consulting

    Envolaxion is a Corporate Training & Coaching company founded in 2021. The team specializes in Corporate Training & Coaching and Business Consulting.

    Read more
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  • Batvoice | Callwatch Logotype

    Not yet reviewed

    $100,000+
    Undisclosed
    10 - 49
    Paris, France

    Services provided

    25% Customer Service Outsourcing
    50% Transcription
    25% Call Center Services

    Batvoice | Callwatch is a Transcription company. Their team is located in Paris, France and France and offers Transcription and Call Center Services.

    Read more
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  • Cdlt• Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Bordeaux, France

    Services provided

    40% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Public Relations

    Cdlt• is a Bordeaux, France-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.

    Read more
    View Profile
  • Covero Logotype

    Not yet reviewed

    Undisclosed
    $50 - $99 / hr
    2 - 9
    Levallois-Perret, France

    Services provided

    35% Customer Service Outsourcing
    25% Custom Software Development
    25% Web Development +1 service
    15% Generative AI

    Covero is a Customer Service Outsourcing company. Headquartered in Levallois-Perret, France, the firm provides Customer Service Outsourcing and Web Development.

    Read more
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  • GROUPE H2A Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Arcueil, France

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    GROUPE H2A is an answering service and Customer Service Outsourcing company. They provide Call Center Services and Customer Service Outsourcing and are based in Arcueil, France.

    Read more
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  • Arselen Communication Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Paris, France

    Services provided

    35% Customer Service Outsourcing
    35% Call Center Services
    30% Sales Outsourcing

    Arselen Communication, a phone answering service, was established in 2009. The team provides Call Center Services and Customer Service Outsourcing and is based in Paris, France.

    Read more
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  • ABIENTO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Paris, France

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    ABIENTO is a call center service and Customer Service Outsourcing company established in 2017. The company specializes in Call Center Services and Customer Service Outsourcing, and is small.

    Read more
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  • MARS Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Marseille, France

    Services provided

    42% Customer Service Outsourcing
    30% Digital Strategy
    28% Call Center Services

    Customer Service Outsourcing company MARS Marketing is located in Marseille, France. They focus on Customer Service Outsourcing and Digital Strategy.

    Read more
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  • PRO CONTACT Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Saint-Baldoph, France

    Services provided

    35% Customer Service Outsourcing
    65% Call Center Services

    PRO CONTACT, a call center service, was launched in 1990. The team focuses on Call Center Services and Customer Service Outsourcing.

    Read more
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  • Préposé Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Marseille, France

    Services provided

    35% Customer Service Outsourcing
    40% Call Center Services
    25% Back Office Outsourcing

    Launched in 2006, Préposé is an answering service company. The small team offers Call Center Services and Customer Service Outsourcing.

    Read more
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  • Wecall Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Paris, France

    Services provided

    30% Customer Service Outsourcing
    40% Call Center Services
    10% Back Office Outsourcing +2 services
    10% CRM Consulting and SI
    10% E-Commerce Development

    Wecall is a call center service founded in 2013. The small team offers Call Center Services and Customer Service Outsourcing.

    Read more
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  • ATALIAN Interactive Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    Vitry-sur-Seine, France

    Services provided

    15% Customer Service Outsourcing
    40% Back Office Outsourcing
    15% Sales Outsourcing +3 services
    10% Call Center Services
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Consulting

    ATALIAN Interactive is a Back Office Outsourcing company established in 2008. The company specializes in Back Office Outsourcing and Sales Outsourcing, and is midsize.

    Read more
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  • SoftDeveloper Logotype

    5.0 1 review
    $10,000+
    $50 - $99 / hr
    2 - 9
    Pamiers, France

    Services provided

    10% Customer Service Outsourcing
    10% Branding
    10% Business Consulting +7 services
    10% Custom Software Development
    10% Ecommerce Marketing
    10% IT Managed Services
    10% Mobile App Development
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    SoftDeveloper specializes in website design and redevelopment, offering modern and efficient solutions tailored to clients' needs. Reviews highlight the company's professional developers and the value for money, noting that while there was a slight project delay, the final results were impressive and met client expectations with added improvements.

    See all 1 projects
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  • Vitalis Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Paris, France

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Answering service and Customer Service Outsourcing company Vitalis was launched in 2001. The team focuses on Call Center Services and Customer Service Outsourcing and is in Paris, France.

    Read more
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  • IPG Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Paris, France

    Services provided

    15% Customer Service Outsourcing
    70% Call Center Services
    15% Sales Outsourcing

    Large call center service IPG, is in Paris, France. Their services include Call Center Services and Sales Outsourcing.

    Read more
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  • Force Plus Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Lyon, France

    Services provided

    10% Customer Service Outsourcing
    20% Business Consulting
    20% Sales Outsourcing +3 services
    20% Search Engine Optimization
    20% Social Media Marketing
    10% Call Center Services

    Force Plus is a Business Consulting company headquartered in Lyon, France. The team specializes in Business Consulting and Search Engine Optimization.

    Read more
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  • BMPB France Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Limas, France

    Services provided

    10% Customer Service Outsourcing
    40% Back Office Outsourcing
    40% Call Center Services +1 service
    10% Sales Outsourcing

    BMPB France is a small answering service company located in Limas, France. The team focuses on Call Center Services and Back Office Outsourcing.

    Read more
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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Paris, France

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more
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  • MY COMPTA SOLUTION Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Marseille, France

    Services provided

    10% Customer Service Outsourcing
    40% Accounting
    20% Business Consulting +2 services
    20% Finance & Accounting Outsourcing (FAO)
    10% Back Office Outsourcing

    MY COMPTA SOLUTION is a Marseille, France-based Accounting company. Established in 2016, the team specializes in Accounting and Finance & Accounting Outsourcing (FAO).

    Read more
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  • Keepcall Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Lyon, France

    Services provided

    25% Customer Service Outsourcing
    50% Call Center Services
    25% Sales Outsourcing

    Keepcall, a small answering service company, is in Lyon, France. Their services include Call Center Services and Sales Outsourcing.

    Read more
    View Profile
  • Optim Office Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Paris, France

    Services provided

    10% Customer Service Outsourcing
    40% Call Center Services
    30% Transcription +1 service
    20% Sales Outsourcing

    Optim Office is a call center based in Paris, France. Their services include Call Center Services and Transcription.

    Read more
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List of the Top France Customer Support Companies

  1. E-Satisfaction Logotype

    E-Satisfaction

    $10,000+
    $25 - $49 / hr
    10 - 49
    Limonest, France

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    55% Other
    View Profile Visit Website
  2. Envolaxion Logotype

    Envolaxion

    Undisclosed
    Undisclosed
    2 - 9
    Marseille, France

    Ability to deliver

    6.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.4/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  3. Batvoice | Callwatch Logotype

    Batvoice | Callwatch

    $100,000+
    Undisclosed
    10 - 49
    Paris, France

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    75% Other
    View Profile Visit Website
  4. Cdlt• Logotype

    Cdlt•

    $1,000+
    < $25 / hr
    2 - 9
    Bordeaux, France

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    60% Other
    View Profile Visit Website
  5. Covero Logotype

    Covero

    Undisclosed
    $50 - $99 / hr
    2 - 9
    Levallois-Perret, France

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    65% Other
    View Profile Visit Website
  6. GROUPE H2A Logotype

    GROUPE H2A

    Undisclosed
    Undisclosed
    50 - 249
    Arcueil, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    50% Other
    View Profile Visit Website
  7. Arselen Communication Logotype

    Arselen Communication

    Undisclosed
    Undisclosed
    250 - 999
    Paris, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    65% Other
    View Profile Visit Website
  8. ABIENTO Logotype

    ABIENTO

    Undisclosed
    Undisclosed
    2 - 9
    Paris, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    50% Other
    View Profile Visit Website
  9. MARS Marketing Logotype

    MARS Marketing

    Undisclosed
    Undisclosed
    10 - 49
    Marseille, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    42% Customer Service Outsourcing
    58% Other
    View Profile Visit Website
  10. PRO CONTACT Logotype

    PRO CONTACT

    Undisclosed
    Undisclosed
    2 - 9
    Saint-Baldoph, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    65% Other
    View Profile Visit Website
  11. Préposé Logotype

    Préposé

    Undisclosed
    Undisclosed
    2 - 9
    Marseille, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    65% Other
    View Profile Visit Website
  12. Wecall Logotype

    Wecall

    Undisclosed
    Undisclosed
    10 - 49
    Paris, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    70% Other
    View Profile Visit Website
  13. ATALIAN Interactive Logotype

    ATALIAN Interactive

    $1,000+
    $25 - $49 / hr
    250 - 999
    Vitry-sur-Seine, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    85% Other
    View Profile Visit Website
  14. SoftDeveloper Logotype

    SoftDeveloper

    $10,000+
    $50 - $99 / hr
    2 - 9
    Pamiers, France

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    90% Other
    View Profile Visit Website
  15. Vitalis Logotype

    Vitalis

    Undisclosed
    Undisclosed
    2 - 9
    Paris, France

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    50% Other
    View Profile Visit Website

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