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Top Customer Support Services in Costa Rica

Ratings Updated: April 30, 2026
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0 Leaders 9 Contenders

9 Companies

Country: Costa Rica
Services: Customer Service Outsourcing

List of the Top Costa Rica Customer Support Companies

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Costa Rica

    Services provided

    25% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

    See all 28 projects

    Reviews mention Detail-oriented

    Client feedback consistently highlights Hugo's meticulous attention to detail, particularly in developing a comprehensive knowledge base and a user-friendly FAQ section. One client noted their 'remarkable' work in creating informative resources that significantly eased customer inquiries. Another emphasized Hugo's commitment to quality, stating that their outputs reflected 'meticulous attention to detail.' Overall, the sentiment surrounding Hugo's detail-oriented approach is highly positive, indicating their effectiveness in enhancing project outcomes.
    • Multilingual Customer Support for Beverage Company
      5.0 Aug 22, 2023

      The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.

      Read Full Review
    Read All Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
    View Profile Visit Website
    Helpware CX Logotype

    Helpware CX

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Costa Rica

    Services provided

    50% Customer Service Outsourcing
    20% Call Center Services
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

    See all 46 projects
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Parking Software Company

    5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
    Read All Reviews

    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (40) Canada (1) Georgia (1) New Zealand (1)
    View Profile Visit Website
    Mindy Support Logotype

    Mindy Support

    4.8 37 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Serves Costa Rica

    Services provided

    35% Customer Service Outsourcing
    35% Data Annotation Services
    30% Generative AI

    Mindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.

    See all 37 projects

    Reviews mention Helpful

    Clients consistently commend Mindy Support for their exceptional customer service and support throughout various projects. One client highlighted their 'amazing customer support,' noting that Mindy Support was 'always there for you.' Another client praised the proactive feedback approach and the 'very positive and constructive manner' in which feedback was received. Overall, the sentiment reflects a strong appreciation for Mindy Support's helpfulness, with clients reporting improved operational efficiency and satisfaction.
    • Customer Support for Interactive Gaming Platform
      5.0 May 10, 2021

      The staff have always been very positive and always ready to help. Even with our more tedious requests, which we have really appreciated. Communicating the limitations of the available agent pool earlier on could have been done, this was cleared up but a bit later in the project than we would have preferred.

      Read Full Review
    • LiDAR-Annotation for Autonomous Vehicle Company
      5.0 Mar 18, 2021

      The team really made an effort to meet the required deadlines. Mindy was very helpful in adding more resources to the project when it was needed. Annotation is a quality and effectiveness play, and there is always room for improvement.

      Read Full Review
    • Staff Augmentation for Medical Imaging Software Startup
      5.0 Jul 14, 2020

      The support from MindySupport's team was excellent. Communication between our teams was very efficient, with questions being answered timely and clearly. They were very helpful with the long term planning of resources for the completing of multiple partially overlapping projects.

      Read Full Review
    • Cloud Application Tech Support for Social Intranet Platform
      5.0 May 18, 2020

      They were very helpful, providing an effective team and helping us to arrange the process much earlier before we expected. Their knowledge of quality assurance processes and maintaining uninterrupted work helped us to set up operations very smoothly and on the high level. The speed at which they could find qualified staff, the flexibility in their conditions, and the support from their staff for us were impressive while working with their remote team.

      Read Full Review
    • Call Center Services for Beauty Brand
      5.0 Jun 12, 2025

      Mindy Support is very helpful, and we have a good partnership. They’re flexible.

      Read Full Review
    Read All Reviews
    1 of 3 Customer Service Outsourcing reviews are 5 stars
    2 new reviews for Customer Service Outsourcing in past 6 months
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Multilingual Customer Service & Back-Office for Beauty Brand

    5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read more
    Read 3 Reviews

    Industry Experience

    Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.

    Read All Reviews

    Select Industry to see insights

    Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.
    Read All Reviews
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  • GBT Technologies Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    San Rafael de Escazú, Costa Rica

    Services provided

    34% Customer Service Outsourcing
    42% Back Office Outsourcing
    24% Call Center Services

    Back Office Outsourcing company GBT Technologies is located in San Rafael de Escazú, Costa Rica. They provide Back Office Outsourcing and Customer Service Outsourcing and were established in 2018.

    Read more
    View Profile
  • Conexus Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Curridabat, Costa Rica

    Services provided

    30% Customer Service Outsourcing
    30% Back Office Outsourcing
    20% Mobile App Development +2 services
    10% Call Center Services
    10% Sales Outsourcing

    Based in Curridabat, Costa Rica, Conexus Group is a small Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.

    Read more
    View Profile

  • Featured

    What are Featured Providers?

    Top Customer Service Logotype

    Top Customer Service

    5.0 68 reviews
    Premier Verified
    $1,000+
    Undisclosed
    250 - 999
    Serves Costa Rica

    Services provided

    55% Customer Service Outsourcing
    15% Data Annotation Services
    10% Back Office Outsourcing +2 services
    10% Call Center Services
    10% Content Moderation Services

    Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

    See all 68 projects
    27 of 27 reviews are 5 stars
    16 new reviews for Customer Service Outsourcing services
    $50,000 – $199,999 avg. project cost

    Reviewed 27 times in the past 6 months

    In the past six months, Top Customer Service has received consistently positive feedback from clients across various industries. Clients praised their professionalism, responsiveness, and ability to adapt to brand voices, resulting in improved communication and customer satisfaction. For instance, a client noted a 50% reduction in response times after implementing their support portal. While some suggested minor improvements in proactive communication and detailed reporting, overall sentiment remains highly favorable, indicating they are a reliable partner for enhancing customer service operations.
    Read 27 Recent Reviews
    25 of 25 Customer Service Outsourcing reviews are 5 stars
    16 new reviews for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service & Back-Office Support for Protection Agency

    5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
    Read 25 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
    Read All Reviews

    More responsive than most other service providers

    Top Customer Service is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • Bill Gosling Outsourcing Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Heredia, Costa Rica

    Services provided

    35% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing +4 services
    10% Corporate Training & Coaching
    10% Sales Outsourcing
    5% AI Development
    5% Other Application Development

    Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.

    Read more

    Heredia, Costa Rica

    Centro Corporativo El Cafetal
    Heredia, Costa Rica 40703

    251 - 300

    See All Locations (5)
    View Profile

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  • DyN Business Process Outsourcing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    San José, Costa Rica

    Services provided

    30% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Recruiting +1 service
    20% Staffing

    Finance & Accounting Outsourcing (FAO) company DyN Business Process Outsourcing specializes in Finance & Accounting Outsourcing (FAO) and Customer Service Outsourcing. They were launched in 1995.

    Read more
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  • F4 Call Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Curridabat, Costa Rica

    Services provided

    66% Customer Service Outsourcing
    24% Call Center Services
    10% Recruiting

    Established in 2003, F4 Call Center is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • Consultoria ECOS Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    San José, Costa Rica

    Services provided

    20% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Business Consulting +2 services
    20% Corporate Training & Coaching
    10% Back Office Outsourcing

    Consultoria ECOS is a Finance & Accounting Outsourcing (FAO) company launched in 2009. The team focuses on Finance & Accounting Outsourcing (FAO) and Business Consulting.

    Read more
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  • Beway Business Advisors Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    San José, Costa Rica

    Services provided

    20% Customer Service Outsourcing
    20% Business Consulting
    20% Call Center Services +6 services
    10% Back Office Outsourcing
    10% Corporate Training & Coaching
    10% Finance & Accounting Outsourcing (FAO)
    4% Staffing
    3% HR Outsourcing
    3% Recruiting

    Beway Business Advisors is a small Business Consulting company located in San José, Costa Rica. Their services include Business Consulting and Call Center Services.

    Read more
    View Profile
  • RD Consultants and Associates Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Heredia, Costa Rica

    Services provided

    10% Customer Service Outsourcing
    10% Advertising
    10% Branding +7 services
    10% Business Consulting
    10% Corporate Training & Coaching
    10% Financial Advising & Planning
    10% Financial Consulting
    10% Marketing Strategy
    10% Sales Outsourcing
    10% Social Media Marketing

    Advertising company RD Consultants and Associates is located in Heredia, Costa Rica. The team provides Advertising and Branding.

    Read more
    View Profile
  • Client Services Inc. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Heredia, Costa Rica

    Services provided

    10% Customer Service Outsourcing
    50% Back Office Outsourcing
    40% Call Center Services

    Client Services Inc. Is a Back Office Outsourcing company. The Saint Charles, Missouri-based agency was established in 1987. Their services include Back Office Outsourcing and Call Center Services.

    Read more

    Heredia, Costa Rica

    Diursa Business Center Eurocenter 1, Second Floor,
    Heredia, Costa Rica

    31 - 40

    See All Locations (3)
    View Profile

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List of the Top Costa Rica Customer Support Companies

  1. GBT Technologies Logotype

    GBT Technologies

    Undisclosed
    Undisclosed
    10 - 49
    San Rafael de Escazú, Costa Rica

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    34% Customer Service Outsourcing
    66% Other
    View Profile Visit Website
  2. Conexus Group Logotype

    Conexus Group

    Undisclosed
    Undisclosed
    10 - 49
    Curridabat, Costa Rica

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    70% Other
    View Profile Visit Website
  3. Bill Gosling Outsourcing Logotype

    Bill Gosling Outsourcing

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Heredia, Costa Rica

    Ability to deliver

    5.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    65% Other
    View Profile Visit Website
  4. DyN Business Process Outsourcing Logotype

    DyN Business Process Outsourcing

    Undisclosed
    Undisclosed
    2 - 9
    San José, Costa Rica

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    70% Other
    View Profile Visit Website
  5. F4 Call Center Logotype

    F4 Call Center

    Undisclosed
    Undisclosed
    2 - 9
    Curridabat, Costa Rica

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    66% Customer Service Outsourcing
    34% Other
    View Profile Visit Website
  6. Consultoria ECOS Logotype

    Consultoria ECOS

    Undisclosed
    Undisclosed
    10 - 49
    San José, Costa Rica

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  7. Beway Business Advisors Logotype

    Beway Business Advisors

    Undisclosed
    Undisclosed
    2 - 9
    San José, Costa Rica

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  8. RD Consultants and Associates Logotype

    RD Consultants and Associates

    Undisclosed
    Undisclosed
    2 - 9
    Heredia, Costa Rica

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    90% Other
    View Profile Visit Website
  9. Client Services Inc. Logotype

    Client Services Inc.

    $1,000+
    < $25 / hr
    250 - 999
    Heredia, Costa Rica

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    90% Other
    View Profile Visit Website

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