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Top Help Desk Services in China

Ratings Updated: April 29, 2025

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10 Companies

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1 Leaders 9 Contenders

10 Companies

Country: China

List of the Top China Outsourced Help Desk Services

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JET IT Services

4.8 3 reviews

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Verified

$5,000+

$100 - $149 / hr

10 - 49

Shanghai, China

Services provided

60% IT Managed Services

20% Other IT Consulting and SI

10% Cloud Consulting & SI +1

10% IT Strategy Consulting

Focus Areas

40% Help desk

30% Network

15% Hardware +1

15% Managed Hosting Services

JET IT Services is a Managed IT Services provider, specializing in comprehensive IT support and infrastructure management. Reviewers emphasize their fast response times and effective project management, with 100% of feedback highlighting their promptness and reliability. Their tailored IT solutions are praised for aligning well with client culture and values, demonstrating a strong commitment to customer satisfaction.

See all 3 projects
1 of 2 IT Managed Services reviews are 5 stars

2 new reviews for IT Managed Services in past 6 months

Less than $10,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Business Consulting Firm

5.0 — JET IT Services provided IT services for a business consulting firm. The team set up the client's IT systems and created a security plan, including backups. Read more

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Average Project Cost Breakdown

Less than $10,000 (1)

$10,000 to $49,000 (1)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients have consistently praised JET IT Services for their cost-effectiveness and value for money. One reviewer highlighted that the company offered 'good value for cost' while another appreciated that their pricing 'fit our budget.' Both emphasized the company's fast response times and effective project management as key benefits, contributing to a positive overall sentiment regarding the value received relative to the investment made.

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51Testing - Independent Software Testing Company

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Shanghai, China

Services provided

20% IT Managed Services

70% Application Testing

10% Other IT Consulting and SI

Focus Areas

10% Help desk

20% Managed Software Application & Solutions

10% Disaster Recovery +6

10% Governance & Compliance Assessments

10% Managed Hosting Services

10% Network

10% Other IT managed services

10% Software Evaluation

10% Telecom

51Testing - Independent Software Testing Company is an Application Testing company. The firm is based in Shanghai, China. Their services include Application Testing and IT managed services.
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NETK5

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Shanghai, China

Services provided

50% IT Managed Services

20% IT Staff Augmentation

10% Cloud Consulting & SI +2

10% IT Strategy Consulting

10% Other IT Consulting and SI

Focus Areas

30% Help desk

30% Network

20% Managed Hosting Services +2

10% Disaster Recovery

10% Hardware

IT managed services company NETK5 is located in Shanghai, China. Established in 2002, the team provides IT managed services and IT staff augmentation.
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BROCENT

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Beijing, China

Services provided

100% IT Managed Services

Focus Areas

40% Help desk

30% Network

30% Security

BROCENT, a large IT managed services company, is in Singapore and Beijing, China. The team focuses on IT managed services.
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Antute (Beijing) Technology Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beijing, China

Services provided

100% IT Managed Services

Focus Areas

40% Help desk

20% Hardware

20% Network +1

20% Software Evaluation

Antute (Beijing) Technology Co., Ltd. Is a midsize IT managed services company. Launched in 2000, the team specializes in IT managed services.
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Blue Orange

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Shanghai, China

Services provided

25% IT Managed Services

20% Cloud Consulting & SI

20% IT Strategy Consulting +2

20% Web Development

15% Unified Communications Consulting & SI

Focus Areas

15% Help desk

15% Managed Hosting Services

15% Managed Software Application & Solutions +6

15% Security

10% Disaster Recovery

10% Hardware

10% Network

5% Other IT managed services

5% Telecom

Blue Orange is an IT managed services company. The company is headquartered in Shanghai, China. Their team offers IT managed services and cloud consulting & SI.
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Tientsin Raresoft Technology Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tianjin, China

Services provided

50% IT Managed Services

25% Search Engine Optimization

25% Web Development

Focus Areas

25% Help desk

25% Disaster Recovery

25% Managed Software Application & Solutions +2

15% Network

10% Security

Tientsin Raresoft Technology Co., Ltd., an IT managed services company, was launched in 2007. They focuses on IT managed services and Search Engine Optimization.
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Automated Systems Limited

Not yet reviewed

$100,000+

Undisclosed

1,000 - 9,999

Guangzhou Shi, China

Services provided

25% IT Managed Services

20% IT Staff Augmentation

15% Unified Communications Consulting & SI +6

10% Application Management & Support

10% Custom Software Development

5% Application Testing

5% Cybersecurity

5% IT Strategy Consulting

5% Mobile App Development

Focus Areas

15% Help desk

30% Managed Software Application & Solutions

20% Hardware +3

20% Network

10% Managed Hosting Services

5% Security

Automated Systems Limited is a large IT managed services company. Founded in 1973, the team offers IT managed services and IT staff augmentation.
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Black Box

5.0 1 review

$50,000+

$50 - $99 / hr

1,000 - 9,999

Shanghai, China

Services provided

30% IT Managed Services

30% Unified Communications Consulting & SI

10% Cybersecurity +5

10% Other IT Consulting and SI

5% CRM Consulting and SI

5% Cloud Consulting & SI

5% ECM Consulting and SI

5% IT Strategy Consulting

Focus Areas

40% Help desk

10% Managed Hosting Services

10% Network +6

10% Security

10% Telecom

5% Disaster Recovery

5% Hardware

5% Managed Software Application & Solutions

5% Other IT managed services

Black Box is a company specializing in Managed IT Services, providing both on- and offsite IT support tailored to client needs, including cybersecurity and maintenance. Feedback indicates high satisfaction, with 100% of reviewers commending their commitment and effective project management. Their proactive problem-solving approach is consistently highlighted as a key strength.

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1 of 1 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Data Solutions Company

5.0 — A data solutions company has hired Black Box to provide managed IT services. Using 400G solutions as the main technology, they perform on- and offsite IT and cybersecurity solutions. Read more

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said

Clients have expressed satisfaction with Black Box's cost-effectiveness, noting significant investment, such as $100,000 for comprehensive IT and cybersecurity services. Feedback highlights their commitment to project management and responsiveness, indicating good value for money. One client emphasized the importance of constant interaction with their team to maximize benefits, suggesting that while costs are notable, the quality of service justifies the investment.

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MotivIT, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Shanghai, China

Services provided

50% IT Managed Services

30% Web Development

20% IT Staff Augmentation

Focus Areas

20% Help desk

10% Disaster Recovery

10% Hardware +6

10% Managed Hosting Services

10% Managed Software Application & Solutions

10% Network

10% Other IT managed services

10% Security

10% Telecom

MotivIT, LLC is an IT managed services company. They were established in 2002, and their services include IT managed services and Web Development.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 JET IT Services

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 China Outsourced Help Desk Services

JET IT Services

$5,000+

$100 - $149 / hr

10 - 49

Shanghai, China

Ability to deliver

20.6/40.0

16/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

60% IT Managed Services

40% Help desk

40% Other

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51Testing - Independent Software Testing Company

$1,000+

< $25 / hr

1,000 - 9,999

Shanghai, China

Ability to deliver

6.4/40.0

0/20 Reviews

1.8/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% IT Managed Services

10% Help desk

80% Other

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NETK5

$1,000+

$50 - $99 / hr

10 - 49

Shanghai, China

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

50% IT Managed Services

30% Help desk

50% Other

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BROCENT

Undisclosed

Undisclosed

1,000 - 9,999

Beijing, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% IT Managed Services

40% Help desk

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Antute (Beijing) Technology Co., Ltd.

Undisclosed

Undisclosed

50 - 249

Beijing, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% IT Managed Services

40% Help desk

View Profile Visit Website
Blue Orange

Undisclosed

Undisclosed

10 - 49

Shanghai, China

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

25% IT Managed Services

15% Help desk

75% Other

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Tientsin Raresoft Technology Co., Ltd.

Undisclosed

Undisclosed

10 - 49

Tianjin, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% IT Managed Services

25% Help desk

50% Other

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Automated Systems Limited

$100,000+

Undisclosed

1,000 - 9,999

Guangzhou Shi, China

Ability to deliver

5.6/40.0

0/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

25% IT Managed Services

15% Help desk

75% Other

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Black Box

$50,000+

$50 - $99 / hr

1,000 - 9,999

Shanghai, China

Ability to deliver

23.5/40.0

16.4/20 Reviews

0/10 Clients & Experience

7.2/10 Market Presence

Service focus

30% IT Managed Services

40% Help desk

70% Other

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MotivIT, LLC

Undisclosed

Undisclosed

50 - 249

Shanghai, China

Ability to deliver

5/40.0

0/20 Reviews

0/10 Clients & Experience

5/10 Market Presence

Service focus

50% IT Managed Services

20% Help desk

50% Other

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Top Help Desk Services in China

List of the Top China Outsourced Help Desk Services

IT Managed Services for Business Consulting Firm

Average Project Cost Breakdown

What Clients Have Said

Managed IT Services for Data Solutions Company

Average Project Cost Breakdown

What Clients Have Said

Get closer to kicking off your next project today

List of the Top 1 China Outsourced Help Desk Services