NETK5: Managed IT Services for International Businesses in China
Company Overview
NETK5 is a managed service provider specializing in IT infrastructure design, implementation, and support for international businesses operating in China. Established in 2002, we maintain fully-staffed offices in Shanghai, Guangzhou, Beijing, and Hong Kong, providing genuine bilingual expertise to bridge Western business requirements with China's unique technological landscape.
Core Services
IT Infrastructure Design & Implementation
Network Security & Compliance Solutions
Data Center Design & Management
WiFi Network Analysis & Optimization
Secure Backup & Disaster Recovery
Ongoing Managed IT Support
Hardware & Software Procurement
Industries Served
Retail & Luxury Goods
Healthcare & Medical
Manufacturing & Industrial
Financial Services
Hospitality & Tourism
Client Success Stories
Orpea International (Healthcare)
Designed and implemented complete IT infrastructure for 16-story flagship elderly care facility
Deployed 350+ WiFi access points for hospital-grade coverage
Integrated facility systems with headquarters in France
Completed project on time and within budget despite complex regulatory requirements
Petrobras (Energy)
Created customized WiFi solution for FPSO vessels in challenging all-metal marine environment
Implemented industrial-grade wireless connectivity for critical operations
Developed specialized antenna configurations to overcome unique signal reflection challenges Delivered 99.9% uptime in mission-critical offshore conditions
De Beers (Luxury Retail)
Standardized IT infrastructure across multiple Chinese retail locations
Bespoke cabling and WiFi installation
IT Support covering China, Hong Kong and Taiwan.
With our multicultural team, offices in four major Chinese cities, and 20+ years of experience bridging East-West IT challenges, NETK5 delivers what remote-only providers cannot: true local expertise combined with deep understanding of international business requirements.
A law firm hired NETK5 to provide a dedicated resource to implement processes and reporting in their IT operations. The team also provided training on cybersecurity and data.
Thanks to NETK5's work, the client improved the efficiency of their business. The team's project management was result-oriented, and they did a great job anticipating the client's needs. What stood out about NETK5 was their strong dedication to their work and project.
BACKGROUND
Introduce your business and what you do there.
I’m the deputy general manager of DS Avocats, an international law firm providing strategic legal counsel and litigation services in business law. We support clients worldwide with a combination of global reach and local expertise.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with NETK5?
We needed help with compliance with regulations and the request of HQ daily follow-up.
SOLUTION
What was the scope of their involvement?
NETK5 offered a dedicated resource and implemented processes and reporting. The team also provided training on cybersecurity and data and delivered monthly reports to HQ on what we could implement to proceed better.
What is the team composition?
We worked with 2–5 teammates from NETK5.
How did you come to work with NETK5?
We found them through a referral. We chose them over other options because they had a great culture fit, and their company values aligned with ours.
What is the status of this engagement?
We worked together from April 2006–March 2026.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We saw an improvement in the efficiency of our team.
How did NETK5 perform from a project management standpoint?
NETK5’s project management was result-oriented, and they had very good anticipation. Our primary form of communication was in-person meetings.
What did you find most impressive about them?
We were impressed by NETK5’s dedication.
Are there any areas they could improve?
Good communication was the foundation of the project. We adapted when necessary.
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