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Top Inbound Call Center Services in Sydney

Ratings Updated: June 4, 2026
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6 Leaders 15 Contenders

32 Companies

Country: Australia
City: Sydney

List of the Top Sydney Inbound Call Centers Services

  • Top Virtual Assistant Logotype

    5.0 72 reviews
    Premier Verified
    $1,000+
    Undisclosed
    50 - 249
    Sydney, Australia

    Services provided

    30% Back Office Outsourcing
    30% Content Writing Services
    10% Accounting +3 services
    10% Call Center Services
    10% Search Engine Optimization
    10% Social Media Marketing

    Top Virtual Assistant is a service provider specializing in virtual administrative support, including call handling, customer inquiries, scheduling, and dispatch coordination. Reviewers consistently praised their professionalism and efficiency, with 100% positive feedback highlighting improved response times, organized communication, and enhanced operational efficiency. A notable 80% of reviewers emphasized their reliability and ability to adapt swiftly to changing needs.

    See all 72 projects
    14 of 14 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 14 times in the past 6 months

    Recent reviews for Top Virtual Assistant reflect a strong overall sentiment, highlighting their reliability, professionalism, and effective communication. Clients noted significant improvements in response times and organizational efficiency, particularly in managing administrative tasks and customer inquiries. Specific feedback praised their adaptability and proactive problem-solving approach, with one client stating they saved 20-25 hours per week. Suggestions for improvement included more frequent performance reporting, which did not detract from the positive experiences shared.
    Read 14 Recent Reviews

    More responsive than most other service providers

    Top Virtual Assistant is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (14) Canada (7) Australia (1) England (1)

    This provider is available in 37 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones

    Sydney, Australia

    1 Martin Place
    Sydney, Australia 2000

    2 - 5

    See All Locations (7)
    View Profile Visit Website
  • Task Virtual Logotype

    4.9 54 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Sydney, Australia

    Services provided

    40% Back Office Outsourcing
    20% Search Engine Optimization
    10% Call Center Services +3 services
    10% Customer Service Outsourcing
    10% Data Annotation Services
    10% Sales Outsourcing

    Task Virtual is a versatile outsourcing firm providing SEO and virtual assistance services. Clients consistently commend their project management and communication skills, resulting in enhanced web visibility and operational efficiency. Approximately 90% of reviews highlight their adaptability and industry-specific strategies, while 10% suggest minor improvements in technical explanations. Overall, clients express high satisfaction with Task Virtual's tailored and cost-effective solutions.

    See all 54 projects
    1 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, Task Virtual received positive feedback for their effective SEO strategies, resulting in increased organic traffic and improved keyword rankings for clients such as PESTUK. Clients praised their excellent project management, timely deliveries, and proactive communication. A notable highlight was their tailored approach, which aligned with specific business needs. While one client suggested more detailed initial explanations on technical SEO, overall sentiment indicates high satisfaction with the results and service quality.
    Read 1 Recent Review

    View projects from:

    United States (7) Canada (3) Australia (1) Germany (1) England (1)

    This provider is fluent in 7 languages:

    • Bengali
    • English
    • French
    • Hindi
    • Panjabi
    • Sindhi
    • Spanish

    This provider is available in 12 time zones:

    • Middle East Time (MET)
    • India Standard Time (IST)
    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern European Time (EET)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    View all time zones

    Sydney, Australia

    264 George Street
    Sydney, Australia 2000

    1

    3472846666

    See All Locations (17)
    View Profile Visit Website
  • Satellite Office Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Sydney, Australia

    Services provided

    40% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO)
    20% HR Outsourcing +2 services
    10% Customer Service Outsourcing
    10% IT Staff Augmentation

    Satellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.

    See all 1 projects

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.
    Read All Reviews

    More responsive than most other service providers

    Satellite Office is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Review Rating from Clients

    4.5/5.0

    Quality

    4.5

    Schedule

    4.5

    Cost

    4.0

    Willing to Refer

    4.5

    Reviewers in Sydney commend Satellite Office for delivering comprehensive offshoring services, including recruitment, onboarding, and legal compliance, which have helped clients reduce overheads and expand their teams. Their strong communication and attention to detail foster trusted partnerships.
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  • Matchboard Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    2 - 9
    Queens Park, Australia

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Matchboard is a company specializing in providing tailored call center solutions, with a strong emphasis on handling niche markets such as veterinary clinics. Reviewers consistently highlight their exceptional knowledge and professionalism, resulting in effective management of over 100 missed calls monthly. Matchboard's expertise is praised by 100% of reviewers, though some note the challenge of ensuring empathetic interactions with sensitive clients.

    See all 1 projects

    Industry Experience

    Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.

    Read All Reviews

    Select Industry to see insights

    Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.
    Read All Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Sydney-based clients praise Matchboard for their expertise in call center solutions, particularly for veterinary clinics. They delivered overflow and after-hours call handling, increasing missed call recovery by over 100 monthly calls. The team’s professionalism and tailored approach impressed local clients seeking compassionate support.
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  • hammerjack Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Sydney, Australia

    Services provided

    30% Accounting
    30% Finance & Accounting Outsourcing (FAO)
    15% Back Office Outsourcing +4 services
    10% Call Center Services
    5% CRM Consulting and SI
    5% IT Managed Services
    5% Other IT Consulting and SI

    hammerjack is a business process outsourcing (BPO) company specializing in providing skilled virtual assistants and executive support at competitive prices. Reviews indicate a 100% positive sentiment, highlighting their responsiveness, quality of candidates, and alignment with client values, with no areas for improvement mentioned. Approximately 50% of reviewers commend the exceptional candidate quality and cost-effectiveness.

    See all 2 projects

    Reviews mention High-quality work

    Clients consistently commend hammerjack for delivering high-quality work, particularly in providing skilled candidates. One manager noted the 'exceptionally good candidate' provided for an Executive Assistant role, highlighting the 'surprising' quality given the low costs. Another client emphasized the 'service and competency of staff,' reinforcing hammerjack's reputation for excellence. Overall, the sentiment reflects a strong satisfaction with the quality of work and responsiveness throughout the engagement.
    • Staffing Services for Recruitment Marketplace
      5.0 Aug 8, 2023

      The team was very responsive and attentive during the entire process. Candidates were delivered on time and were all very relevant. The level of candidates provided was very surprising, especially considering the low costs associated.

      Read Full Review
    • Business Services for Digital Marketing & Consulting Agency
      5.0 Aug 23, 2021

      Service and competency of staff! They have a reputation for the high quality of staff and service. Everything from recruitment to ongoing management has been seamless.

      Read Full Review
    Read All Reviews

    Industry Experience

    hammerjack has demonstrated notable expertise in the Human Resources and Advertising & Marketing industries. Clients commend their ability to provide skilled offshore resources, such as Executive Assistants and Virtual Assistants, who deliver high-quality work efficiently. The overall sentiment is positive, with clients appreciating responsiveness, cost-effectiveness, and the competency of staff. Organizations in need of administrative support and skilled personnel may find hammerjack a strong candidate for collaboration.

    Read All Reviews

    Select Industry to see insights

    Human Resources Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have consistently praised hammerjack for providing excellent value for money, citing their ability to deliver high-quality candidates at agreeable costs. One manager noted that the level of candidates was 'very surprising, especially considering the low costs associated.' Additionally, a director highlighted that hammerjack's pricing fit their budget while maintaining high service standards. Overall, the sentiment reflects satisfaction with the cost-effectiveness and value provided by hammerjack.
    Read All Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Australian clients in Sydney commend hammerjack for their competent virtual assistants, excelling in administrative support for marketing campaigns. Their seamless collaboration and high service quality help agencies manage increasing workloads effectively.
    Read Local Reviews
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  • Sybrid Private Limited Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Millers Point, Australia

    Services provided

    15% Call Center Services
    15% IT Managed Services
    10% Branding +13 services
    5% AI Agents
    5% AI Development
    5% API Development
    5% Business Consulting
    5% Cybersecurity
    5% Digital Asset Management
    5% Ecommerce Marketing
    5% Pay Per Click
    5% Social Media Marketing
    5% UX/UI Design
    5% Web Development
    3% Content Marketing
    2% Search Engine Optimization

    Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

    See all 1 projects

    Industry Experience

    Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.

    Read All Reviews

    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
    Read All Reviews

    Millers Point, Australia

    64 Kent St, Millers Point NSW 2000, Australia
    Millers Point, Australia 2000

    21 - 30

    See All Locations (9)
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  • Telemarketing Professionals Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Frenchs Forest, Australia

    Services provided

    50% Sales Outsourcing
    25% Call Center Services
    25% Customer Service Outsourcing

    Telemarketing Professionals offers appointment setting services to help grow client bases. Their engagement is praised for producing regular appointments and demonstrating a strong return on investment. Clients have expressed satisfaction with the effectiveness of the workflow and have recommended their services to others, highlighting the company's impressive performance.

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  • Forrest Marketing Group Logotype

    Not yet reviewed

    $25,000+
    Undisclosed
    50 - 249
    Manly Vale, Australia

    Services provided

    50% Customer Service Outsourcing
    40% Sales Outsourcing
    10% Call Center Services

    Forrest Marketing Group is a Customer Service Outsourcing company. The company is headquartered in Manly Vale, Australia. Their team provides Customer Service Outsourcing and Sales Outsourcing.

    Read more
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  • Serviced offices International Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Chatswood, Australia

    Services provided

    100% Call Center Services

    Serviced offices International, a call center company, is in Chatswood, Australia. Their services include Call Center Services.

    Read more
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  • Unity4 Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    1,000 - 9,999
    Surry Hills, Australia

    Services provided

    57% Call Center Services
    16% Customer Service Outsourcing
    10% Sales Outsourcing +5 services
    4% Conversion Optimization
    4% Marketing Strategy
    4% Translation
    3% Email Marketing
    2% Digital Strategy

    Unity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
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  • Insight Fundraising Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    50 - 249
    Surry Hills, Australia

    Services provided

    60% Call Center Services
    25% Sales Outsourcing
    15% Market Research

    Insight Fundraising is an answering service. They are in Surry Hills, Australia, and their services include Call Center Services and Sales Outsourcing.

    Read more
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  • Your Phones Covered Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Lane Cove West, Australia

    Services provided

    60% Customer Service Outsourcing
    30% Call Center Services
    10% Back Office Outsourcing

    Your Phones Covered is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing and Call Center Services and are in Lane Cove West, Australia.

    Read more
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  • MAX Carpet Cleaning Sydney Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Sydney, Australia

    Services provided

    100% Customer Service Outsourcing

    Small Customer Service Outsourcing company MAX Carpet Cleaning Sydney, is located in Sydney, Australia. Their services include Customer Service Outsourcing.

    Read more
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  • Vault Outsourcing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    North Sydney, Australia

    Services provided

    15% Back Office Outsourcing
    15% Customer Service Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +6 services
    15% Sales Outsourcing
    10% Accounting
    10% Business Consulting
    10% Staffing
    5% Executive Search
    5% Recruiting

    Vault Outsourcing is a midsize North Sydney, Australia-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).

    Read more
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  • Liveware Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Sydney, Australia

    Services provided

    40% Business Consulting
    10% Back Office Outsourcing
    10% Call Center Services +4 services
    10% Custom Software Development
    10% Customer Service Outsourcing
    10% IT Managed Services
    10% Web Development

    Liveware, a Business Consulting company, was founded in 2018. They focuses on Business Consulting and IT managed services.

    Read more
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  • Real Leads Logotype

    Not yet reviewed

    $25,000+
    $50 - $99 / hr
    2 - 9
    Pyrmont, Australia

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Answering service company and Sales Outsourcing company Real Leads was launched in 2013. The team offers Call Center Services and Sales Outsourcing.

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  • Employ Remote Pty. Ltd. Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    50 - 249
    Chester Hill, Australia

    Services provided

    10% Application Testing
    10% Back Office Outsourcing
    10% Business Consulting +7 services
    10% Call Center Services
    10% Custom Software Development
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% Mobile App Development
    10% UX/UI Design
    10% Web Development

    Employ Remote Pty. Ltd. Is a custom software development company. Their midsize team is located in Chester Hill, Australia. Their services include Custom Software Development and UX/UI Design.

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  • Wopno Outsourcing Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Sydney, Australia

    Services provided

    34% Customer Service Outsourcing
    20% Accounting
    16% Back Office Outsourcing +3 services
    10% Custom Software Development
    10% Mobile App Development
    10% Web Development

    Wopno Outsourcing Services is a Customer Service Outsourcing company. Their team is based in Sydney, Australia and focuses on Customer Service Outsourcing and Accounting.

    Read more
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  • CDM Direct Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    North Sydney, Australia

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    CDM Direct is a North Sydney, Australia-based call center service. Their services include Call Center Services and Customer Service Outsourcing.

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  • Smart Offshore Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Belmore, Australia

    Services provided

    30% Customer Service Outsourcing
    20% Accounting
    20% Call Center Services +2 services
    20% Graphic Design
    10% Back Office Outsourcing

    Launched in 2016, Smart Offshore Solutions is a small Belmore, Australia-based Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Accounting.

    Read more
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  • Zenith Outsourcing Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Chatswood, Australia

    Services provided

    35% Back Office Outsourcing
    35% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)

    Zenith Outsourcing is a Back Office Outsourcing company. The Chatswood, Australia-based company was launched in 2010. Their team provides Back Office Outsourcing and Customer Service Outsourcing.

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  • Operacy Staffing Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    10 - 49
    Sydney, Australia

    Services provided

    20% Accounting
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2 services
    20% IT Staff Augmentation
    20% Staffing

    IT staff augmentation company Operacy Staffing was launched in 2019. The team focuses on IT staff augmentation and Back Office Outsourcing and is in Sydney, Australia.

    Read more
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  • BruntWork Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Bellevue Hill, Australia

    Services provided

    10% Application Testing
    10% Back Office Outsourcing
    10% Call Center Services +8 services
    10% Customer Service Outsourcing
    10% Direct Marketing
    10% HR Outsourcing
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    5% Digital Strategy
    5% Web Development

    Headquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.

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  • Brokers'​ BackOffice Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Parramatta, Australia

    Services provided

    50% Back Office Outsourcing
    30% Call Center Services
    20% Finance & Accounting Outsourcing (FAO)

    Brokers'​ BackOffice is a Back Office Outsourcing company launched in 2020. The firm offers Back Office Outsourcing and Call Center Services, and is small.

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  • Koruna Assist Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Sydney, Australia

    Services provided

    20% Back Office Outsourcing
    20% Business Consulting
    20% Call Center Services +2 services
    20% Financial Advising & Planning
    20% Financial Consulting

    Koruna Assist is a Business Consulting company. They are headquartered in Sydney, Australia. Their team offers Business Consulting and Call Center Services.

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  • Tactical Business Services -Global Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Sydney, Australia

    Services provided

    44% Customer Service Outsourcing
    16% Call Center Services
    15% HR Consulting +2 services
    15% Transcription
    10% Sales Outsourcing

    Tactical Business Services -Global is a Customer Service Outsourcing company. Founded in 2004, the team specializes in Customer Service Outsourcing and Call Center Services.

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    Sydney, Australia

    Level 34, 50 Bridge Street
    Sydney, Australia 2000

    2 - 5

    +61.2.8006.1827

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  • DS Accountants And Advisors Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Greystanes, Australia

    Services provided

    30% Accounting
    15% Finance & Accounting Outsourcing (FAO)
    15% Financial Advising & Planning +5 services
    10% Advertising
    10% Banking Law
    10% Customer Service Outsourcing
    5% Finance Law
    5% Tax Law

    DS Accountants And Advisors is an Accounting company. Located in Greystanes, Australia, the agency was launched in 2010. Their services include Accounting and Finance & Accounting Outsourcing (FAO).

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  • Turn Key Receptionist Logotype

    4.9 8 reviews
    $1,000+
    < $25 / hr
    2 - 9
    Smeaton Grange, Australia

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Turn Key Receptionist is a professional call management company specializing in inbound and outbound call services, including appointment booking and lead generation. Reviews indicate a high level of satisfaction, with 100% of feedback highlighting their professionalism, effective communication, and ability to meet client needs. Clients appreciate their seamless integration and proactive approach, with no significant areas for improvement noted.

    See all 8 projects

    Reviews mention Reliable

    Clients have consistently described Turn Key Receptionist as a reliable partner, emphasizing their prompt response to calls and effective communication. One client noted the seamless implementation of their requirements, highlighting that all calls were answered and the service was delivered without issues. The positive attitude and urgency of the team were particularly appreciated, reinforcing their role as an extension of the client's business. Overall, feedback indicates a strong sentiment of reliability and support.
    • Call Center Services for Recruitment Services Company
      5.0 Apr 18, 2023

      We have had all our calls answered We have had a positive experience from turn key with our candidates and clients We have been able to rely on them supporting our business. They implemented our requirements, and trained their staff on what's required and it's been working without a hitch. They are streamlined and know what we need and deliver it.

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    Industry Experience

    Turn Key Receptionist has received positive feedback across multiple industries including Advertising & Marketing, Healthcare, Human Resources, Consumer Products, and Security Solutions. Clients commend their effective cold calling and lead generation in marketing, as well as their outstanding customer service handling inquiries and bookings in healthcare. Their ability to provide friendly and professional experiences has been noted, particularly in recruitment services. Overall, sentiment is highly favorable, highlighting their expertise and adaptability in enhancing client engagement across diverse sectors.

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    Select Industry to see insights

    Advertising & marketing Healthcare Human Resources Consumer Products Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend Turn Key Receptionist for their competitive pricing and exceptional value for money. For instance, one CEO noted that their pricing fit within budget while delivering good value. Similarly, a director highlighted the alignment of company values and budget constraints as key reasons for their selection. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, emphasizing positive client experiences and effective communication.
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    Review Rating from Clients

    4.8/5.0

    Quality

    5.0

    Schedule

    4.9

    Cost

    4.9

    Willing to Refer

    5.0

    Sydney clients appreciate Turn Key Receptionist's expertise in managing inbound and outbound calls for diverse businesses, including tech, recruitment, and health services. They value the team's professionalism, proactive communication, and capacity to adapt to evolving needs, making them a trusted extension of their operations.
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  • Auxilio Business Solutions Pty Ltd Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Riverstone, Australia

    Services provided

    25% Back Office Outsourcing
    20% Call Center Services
    20% Graphic Design +3 services
    15% Web Design
    10% Search Engine Optimization
    10% Social Media Marketing

    Auxilio Business Solutions Pty Ltd is a Back Office Outsourcing company. The firm is in Riverstone, Australia. Their services include Back Office Outsourcing and Graphic Design.

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  • AR Data Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Campbelltown, Australia

    Services provided

    20% BI & Big Data Consulting & SI
    20% Transcription
    20% Translation +4 services
    10% Back Office Outsourcing
    10% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    AR Data, a big data company, is based in Campbelltown, Australia and Lenah Valley, Australia. Their services include BI & big data consulting & SI and Translation.

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  • VA World Outsourcing Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Lisarow, Australia

    Services provided

    23% Customer Service Outsourcing
    22% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Business Consulting
    10% Other Application Development
    10% Transcription
    10% Translation

    Launched in 2010, VA World Outsourcing is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.

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  • Virtual Reception Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Sydney, Australia

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Virtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.

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Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
  • Comprehensive project details
  • Market presence
  • Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Satellite Office
2 Top Virtual Assistant
3 Matchboard
4 hammerjack
5 Sybrid Private Limited
6 Telemarketing Professionals

List of the Top 6 Sydney Inbound Call Centers Services

  1. Satellite Office Logotype

    Satellite Office

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Sydney, Australia

    Ability to deliver

    31.8/40.0
    15/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    20% Inbound Voice Services
    80% Other
    View Profile Visit Website
  2. Top Virtual Assistant Logotype

    Top Virtual Assistant

    $1,000+
    Undisclosed
    50 - 249
    Sydney, Australia

    Ability to deliver

    28.7/40.0
    19.2/20 Reviews
    4.7/10 Clients & Experience
    4.8/10 Market Presence

    Service focus

    30% Inbound Voice Services
    70% Other
    View Profile Visit Website
  3. Matchboard Logotype

    Matchboard

    Undisclosed
    Undisclosed
    2 - 9
    Queens Park, Australia

    Ability to deliver

    23.7/40.0
    16.2/20 Reviews
    1/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    250% Inbound Voice Services
    View Profile Visit Website
  4. hammerjack Logotype

    hammerjack

    Undisclosed
    Undisclosed
    50 - 249
    Sydney, Australia

    Ability to deliver

    26.5/40.0
    16.4/20 Reviews
    4.5/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    30% Inbound Voice Services
    70% Other
    View Profile Visit Website
  5. Sybrid Private Limited Logotype

    Sybrid Private Limited

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Millers Point, Australia

    Ability to deliver

    20.5/40.0
    14.6/20 Reviews
    0/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    45% Inbound Voice Services
    55% Other
    View Profile Visit Website
  6. Telemarketing Professionals Logotype

    Telemarketing Professionals

    Undisclosed
    Undisclosed
    10 - 49
    Frenchs Forest, Australia

    Ability to deliver

    11.8/40.0
    0/20 Reviews
    5.8/10 Clients & Experience
    6/10 Market Presence

    Service focus

    125% Inbound Voice Services
    View Profile Visit Website
  7. Forrest Marketing Group Logotype

    Forrest Marketing Group

    $25,000+
    Undisclosed
    50 - 249
    Manly Vale, Australia

    Ability to deliver

    9.2/40.0
    0/20 Reviews
    3.7/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    130% Inbound Voice Services
    View Profile Visit Website
  8. Serviced offices International Logotype

    Serviced offices International

    $1,000+
    $25 - $49 / hr
    10 - 49
    Chatswood, Australia

    Ability to deliver

    7.6/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    300% Inbound Voice Services
    View Profile Visit Website
  9. Unity4 Logotype

    Unity4

    $10,000+
    $25 - $49 / hr
    1,000 - 9,999
    Surry Hills, Australia

    Ability to deliver

    6.1/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    203% Inbound Voice Services
    View Profile Visit Website
  10. Insight Fundraising Logotype

    Insight Fundraising

    $5,000+
    $50 - $99 / hr
    50 - 249
    Surry Hills, Australia

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    180% Inbound Voice Services
    View Profile Visit Website
  11. Your Phones Covered Logotype

    Your Phones Covered

    $1,000+
    $25 - $49 / hr
    10 - 49
    Lane Cove West, Australia

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    210% Inbound Voice Services
    View Profile Visit Website
  12. MAX Carpet Cleaning Sydney Logotype

    MAX Carpet Cleaning Sydney

    Undisclosed
    Undisclosed
    10 - 49
    Sydney, Australia

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    200% Inbound Voice Services
    View Profile Visit Website
  13. Vault Outsourcing Logotype

    Vault Outsourcing

    Undisclosed
    Undisclosed
    250 - 999
    North Sydney, Australia

    Ability to deliver

    6.6/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    30% Inbound Voice Services
    70% Other
    View Profile Visit Website
  14. Liveware Logotype

    Liveware

    $1,000+
    $25 - $49 / hr
    50 - 249
    Sydney, Australia

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    4/10 Market Presence

    Service focus

    50% Inbound Voice Services
    50% Other
    View Profile Visit Website
  15. Real Leads Logotype

    Real Leads

    $25,000+
    $50 - $99 / hr
    2 - 9
    Pyrmont, Australia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    150% Inbound Voice Services
    View Profile Visit Website
  16. Task Virtual Logotype

    Task Virtual

    $1,000+
    < $25 / hr
    50 - 249
    Sydney, Australia

    Ability to deliver

    27.2/40.0
    16.6/20 Reviews
    2.2/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    50% Inbound Voice Services
    50% Other
    View Profile Visit Website
  17. Employ Remote Pty. Ltd. Logotype

    Employ Remote Pty. Ltd.

    $5,000+
    $25 - $49 / hr
    50 - 249
    Chester Hill, Australia

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Inbound Voice Services
    50% Other
    View Profile Visit Website
  18. Wopno Outsourcing Services Logotype

    Wopno Outsourcing Services

    Undisclosed
    Undisclosed
    10 - 49
    Sydney, Australia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    68% Inbound Voice Services
    32% Other
    View Profile Visit Website
  19. CDM Direct Logotype

    CDM Direct

    $1,000+
    $25 - $49 / hr
    250 - 999
    North Sydney, Australia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    280% Inbound Voice Services
    View Profile Visit Website
  20. Smart Offshore Solutions Logotype

    Smart Offshore Solutions

    Undisclosed
    Undisclosed
    10 - 49
    Belmore, Australia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    120% Inbound Voice Services
    View Profile Visit Website
  21. Zenith Outsourcing Logotype

    Zenith Outsourcing

    $1,000+
    < $25 / hr
    10 - 49
    Chatswood, Australia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    70% Inbound Voice Services
    30% Other
    View Profile Visit Website

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