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Top Customer Support Services in Brisbane

Ratings Updated: June 6, 2026
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0 Leaders 6 Contenders

6 Companies

Country: Australia
City: Brisbane
Services: Customer Service Outsourcing

List of the Top Brisbane Customer Support Companies

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Brisbane, Australia

    Services provided

    25% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

    See all 28 projects
    11 of 12 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    CX Outsourcing for Financial Services Firm

    5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
    Read 12 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews
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    Helpware CX Logotype

    Helpware CX

    4.8 47 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Brisbane, Australia

    Services provided

    50% Customer Service Outsourcing
    20% Call Center Services
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

    See all 47 projects
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Hotel Booking Software Company

    5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read more
    Read 3 Reviews

    Industry Experience

    Helpware has demonstrated expertise across various industries, including Information Technology, Healthcare, eCommerce, Automotive, and Media. Clients praise their effective project management, quick adaptability, and high-quality service delivery. In Information Technology, they excelled in cybersecurity and technical support, while in Healthcare, they improved patient acquisition and streamlined processes. In eCommerce, Helpware enhanced customer service responsiveness. Overall, their strengths lie in customer support, operational efficiency, and a dedication to aligning with client values and goals.

    Read All Reviews

    Select Industry to see insights

    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive Telecommunications

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Client feedback regarding Helpware's cost and value for money is overwhelmingly positive. Many clients highlighted that Helpware's pricing fits their budget while providing excellent service quality. For instance, one CEO noted that Helpware offered 'good value for cost,' and another emphasized that Helpware's 'affordable' services contributed significantly to their operational efficiency. Overall, clients appreciate the balance of competitive pricing and high-quality deliverables, reinforcing Helpware's reputation as a cost-effective partner.
    Read All Reviews

    View projects from:

    United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)
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    Mindy Support Logotype

    Mindy Support

    4.8 37 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Serves Brisbane, Australia

    Services provided

    35% Customer Service Outsourcing
    35% Data Annotation Services
    30% Generative AI

    Mindy Support is a Customer Support Outsourcing company specializing in multilingual call center solutions and customer care outsourcing. Reviews reflect an 80% positive sentiment, highlighting their strong project management, proactive communication, and efficient service delivery. Clients commend their value for cost and seamless onboarding, though some suggest expanding language offerings and improving staff training.

    See all 37 projects

    Reviews mention Transparent

    Clients have praised MindySupport for their transparency in communication and billing processes. One client noted that the workflow integration was seamless, with projects completed on time and according to specifications. Feedback highlighted the proactive nature of project managers, who ensured clear communication and addressed potential issues early. Overall, the sentiment reflects a strong appreciation for the transparency and efficiency in collaboration, contributing positively to the client's project outcomes.
    • Staff Augmentation for Medical Imaging Software Startup
      5.0 Jul 14, 2020

      We were able to incorporate MindySupport's services directly into our workflows and it was a perfect fit. Communication was very smooth and we were able to get things up and running very quickly. Billing was transparent.

      Read Full Review
    Read All Reviews
    1 of 3 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Home Technology Retailer

    4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read more
    Read 3 Reviews

    Industry Experience

    Mindy Support has demonstrated strong capabilities across multiple industries, including Automotive, eCommerce, Financial Services, and Beauty. They provide exceptional multilingual customer support and data annotation services, with consistent positive feedback highlighting their responsiveness, cost-effectiveness, and quality of service. Clients in Automotive and Beauty noted significant improvements in operational efficiency and customer satisfaction. Overall, Mindy Support is well-suited for projects involving customer care, data annotation, and tech-driven solutions.

    Read All Reviews

    Select Industry to see insights

    Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing Beauty

    Average Project Cost Breakdown

    Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

    What Clients Have Said

    Mindy Support has consistently been recognized for its competitive pricing and overall value. Clients have highlighted the company's ability to provide quality services at reasonable costs, with one stating, 'Good value for cost.' Another mentioned, 'Pricing fit our budget,' underscoring the affordability of their services. Overall, feedback reflects a positive sentiment regarding cost-effectiveness, with clients appreciating the balance between quality and affordability, making Mindy Support a reliable choice for outsourcing needs.
    Read All Reviews
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  • TSA Group Logotype

    Not yet reviewed

    $250,000+
    $25 - $49 / hr
    1,000 - 9,999
    Brisbane City, Australia

    Services provided

    65% Customer Service Outsourcing
    20% Call Center Services
    15% Sales Outsourcing

    TSA Group, a Customer Service Outsourcing company, was launched in 1997. The firm provides Customer Service Outsourcing and Call Center Services.

    Read more

    Brisbane City, Australia

    69 Ann St
    Brisbane City, Australia 4000

    301 - 400

    61 7 3243 0501

    See All Locations (5)
    View Profile
  • Tru Bond Cleaning Brisbane Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    2 - 9
    Brisbane City, Australia

    Services provided

    100% Customer Service Outsourcing

    Customer Service Outsourcing company Tru Bond Cleaning Brisbane provides Customer Service Outsourcing. They were founded in 2021.

    Read more
    View Profile

  • Featured

    What are Featured Providers?

    Top Customer Service Logotype

    Top Customer Service

    5.0 68 reviews
    Premier Verified
    $1,000+
    Undisclosed
    250 - 999
    Serves Brisbane, Australia

    Services provided

    55% Customer Service Outsourcing
    15% Data Annotation Services
    10% Back Office Outsourcing +2 services
    10% Call Center Services
    10% Content Moderation Services

    Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

    See all 68 projects
    27 of 27 reviews are 5 stars
    16 new reviews for Customer Service Outsourcing services
    $50,000 – $199,999 avg. project cost

    Reviewed 27 times in the past 6 months

    In the last six months, Top Customer Service has received overwhelmingly positive feedback from clients across various industries. Clients praised their professionalism, responsiveness, and ability to handle inquiries efficiently, leading to improved communication and customer satisfaction. For instance, one client noted a 50% reduction in response times, while another highlighted the team's understanding of brand voice. Minor suggestions for improvement included more proactive communication and strategic insights, but overall, clients expressed high satisfaction with the quality of service provided.
    Read 27 Recent Reviews
    25 of 25 Customer Service Outsourcing reviews are 5 stars
    16 new reviews for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service & Back-Office Support for Protection Agency

    5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
    Read 25 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
    Read All Reviews

    More responsive than most other service providers

    Top Customer Service is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Affordable Staff Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Brisbane City, Australia

    Services provided

    10% Customer Service Outsourcing
    25% Back Office Outsourcing
    20% Call Center Services +6 services
    20% Finance & Accounting Outsourcing (FAO)
    10% Accounting
    5% Direct Marketing
    5% HR Outsourcing
    3% Staffing
    2% Recruiting

    Affordable Staff is a Back Office Outsourcing company. Established in 2009, the agency provides Back Office Outsourcing and Call Center Services.

    Read more
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  • Remote Office Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Biggera Waters, Australia

    Services provided

    10% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Custom Software Development +8 services
    10% Document Digitization & Management
    10% Email Marketing
    10% Mobile App Development
    10% Robotics Process Automation
    10% Social Media Marketing
    10% Web Development
    5% Application Testing
    5% Search Engine Optimization

    Remote Office, a social media marketing firm, is headquartered in Biggera Waters, Australia and Dhaka, Bangladesh. Founded in 2018, the team provides Social Media Marketing and Email Marketing.

    Read more
    View Profile
  • Outsourced HR Solution Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Burleigh Heads, Australia

    Services provided

    10% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Social Media Marketing +5 services
    15% Accounting
    15% Call Center Services
    10% Finance & Accounting Outsourcing (FAO)
    5% Mobile App Development
    5% Web Design

    Outsourced HR Solution is a small Burleigh Heads, Australia-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Social Media Marketing.

    Read more
    View Profile
  • Virtual Reception Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Brisbane City, Australia

    Services provided

    20% Customer Service Outsourcing
    80% Call Center Services

    Virtual Reception is an answering service company. The agency is located in Sydney, Australia and Brisbane City, Australia. Their team offers Call Center Services and Customer Service Outsourcing.

    Read more

    Brisbane City, Australia

    Level 54, 111 Eagle Street
    Brisbane City, Australia 4000

    See All Locations (2)
    View Profile

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List of the Top Brisbane Customer Support Companies

  1. TSA Group Logotype

    TSA Group

    $250,000+
    $25 - $49 / hr
    1,000 - 9,999
    Brisbane City, Australia

    Ability to deliver

    6.4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.4/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    35% Other
    View Profile Visit Website
  2. Tru Bond Cleaning Brisbane Logotype

    Tru Bond Cleaning Brisbane

    $10,000+
    $25 - $49 / hr
    2 - 9
    Brisbane City, Australia

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    100% Customer Service Outsourcing
    View Profile Visit Website
  3. Affordable Staff Logotype

    Affordable Staff

    $1,000+
    < $25 / hr
    50 - 249
    Brisbane City, Australia

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    90% Other
    View Profile Visit Website
  4. Remote Office Logotype

    Remote Office

    Undisclosed
    Undisclosed
    10 - 49
    Biggera Waters, Australia

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    90% Other
    View Profile Visit Website
  5. Outsourced HR Solution Logotype

    Outsourced HR Solution

    Undisclosed
    Undisclosed
    10 - 49
    Burleigh Heads, Australia

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    90% Other
    View Profile Visit Website
  6. Virtual Reception Logotype

    Virtual Reception

    $1,000+
    $25 - $49 / hr
    10 - 49
    Brisbane City, Australia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website

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