Zoltraak

BACKGROUND

Please describe your company and position.

I am the Jefe de Proyectos of DTS Autoservicio

Describe what your company does in a single sentence.

Working with Zoltraak has been an excellent experience. From the very beginning, they demonstrated a high level of professionalism, commitment, and technical expertise in understanding our needs and turning them into concrete solutions.

We would particularly highlight their ability to propose efficient solutions, their clear communication throughout the development process, and the team's willingness to adapt to our requirements. The process was organized and transparent, and we always felt that our priorities were being taken into account.

The result exceeded our expectations and enabled us to make significant progress in automating and optimizing our processes.

We would recommend Zoltraak to any company looking for a collaborative, flexible technology team with strong capabilities in software development, automation, and artificial intelligence.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zoltraak to accomplish?

• Participate in the greatest possible number of tenders.

SOLUTION

How did you find Zoltraak?

• Online Search
• Referral

Why did you select Zoltraak over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Zoltraak were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Zoltraak was responsible for the end-to-end design and development of Sentinel, a custom software solution focused on automating business processes and integrating artificial intelligence into operational workflows.

The scope of work included requirements analysis, solution architecture, backend and frontend development, API integrations, workflow automation, and the implementation of AI-powered functionalities.

Key deliverables included:

Custom software architecture and application development.

Development of the platform's frontend and backend.

Automation of repetitive and time-consuming business processes.

Integration with third-party services and APIs.

Implementation of AI-powered features to support and streamline workflows.

Database design and data management.

User and system workflow management.

Testing, optimization, and deployment of the solution.

Technical support and improvements based on business requirements.

The final solution was designed to centralize processes, reduce manual work, improve operational efficiency, and provide a scalable technology foundation for future integrations and automation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sentinel significantly reduced the time spent on manual information retrieval and processing.

The solution saved approximately 6 hours per week previously spent on manual searches and an additional 3 hours per week dedicated to filtering information and performing repetitive processes, including downloading and handling email attachments.

Overall, Sentinel eliminated approximately 9 hours of manual work per week, equivalent to more than 450 hours per year, while improving the consistency and efficiency of the workflow.

Key measurable outcomes included:

Saved approximately 6 hours per week previously spent on manual information searches.

Saved approximately 3 hours per week on filtering, downloading attachments, and other repetitive processes.

Eliminated approximately 9 hours of manual work per week.

Reduced repetitive operational tasks through automation and AI-powered workflows.

Improved the speed and consistency of information processing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Zoltraak managed the project in a structured and responsive way. The team maintained clear communication throughout the development process, kept the work aligned with the agreed requirements, and delivered the project items on time.

The team was also highly responsive to our needs. When requirements or priorities changed, they were able to adapt quickly and implement the necessary adjustments without disrupting the overall project. They maintained a practical, solution-oriented approach and were proactive in addressing technical challenges.

Overall, Zoltraak demonstrated strong project management, reliable communication, and flexibility throughout the engagement.

What was your primary form of communication with Zoltraak?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about Zoltraak was their ability to understand our operational needs and turn a manual, time-consuming process into an efficient automated workflow.

They focused on solving the actual business problem rather than simply delivering a technical solution. The team was proactive in identifying opportunities to improve the workflow and responsive when adjustments were needed.

Their ability to quickly understand our requirements, propose practical solutions, and deliver a reliable product made the collaboration particularly valuable.

Are there any areas for improvement or something Zoltraak could have done differently?

There were no significant issues with Zoltraak's work. The team was responsive, flexible, and delivered the project according to our requirements and timeline.

As the project evolved, there were opportunities to further refine and expand the solution, but these were natural improvements rather than shortcomings in Zoltraak's performance. Overall, we were satisfied with the quality of the work and the collaboration.