Zen Technology Solutions

BACKGROUND

Please describe your company and position.

I am the Business Manger and Corporate Officer of Magnum Edge Inc

Describe what your company does in a single sentence.

HVAC COMMERCIAL AND SERVICE

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zen Technology Solutions to accomplish?

• Review Technology already in place and Equipment
• Change over Servers, computers and software adjustments
• Complete Technology Overhaul
• Ongoing technology company service monthly and as needed.

SOLUTION

How did you find Zen Technology Solutions?

Online Search

Why did you select Zen Technology Solutions over others?

• High ratings
• Pricing fits our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Other

What was the size of Zen Technology Solutions’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I came to Magnum Edge as a new Business administrator and the equipment , technology and business practices regarding computers was outdated and need to be completely overhauled. This began with an overview and recommendations from Zen and then ongoing implementation over the past year as well as monthly service as needed. Oncall services were needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Complete revamping of both computer technology and equipment, new security., cloud storage and great attention to detail to make our office extremely efficient and functional..

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time and responded within minutes to problems. All problems were always quickly resolved and recommendations were given to adjust whatever needs we had.

What was your primary form of communication with Zen Technology Solutions?

In-Person Meeting

What did you find most impressive or unique about this company?

Everything. Communication service, professionall. They are amazing.

Are there any areas for improvement or something Zen Technology Solutions could have done differently?

NO