ZAAG SYSTEMS is a trusted software development company specializing in custom software development, mobile app development, and eCommerce solutions tailored for small and medium-sized enterprises (SMEs), Startups and Entrepreneurs. We provide cost-effective and scalable digital solutions that empower SMEs, Startups and Entrepreneurs to compete in a dynamic business environment.
We understand the unique challenges faced by small and medium businesses. Our team of skilled professionals helps SMEs, Startups and Entreprenu streamline operations, improve customer experiences, and enhance productivity through tailored software solutions. Whether you're looking to automate processes, build a mobile app, or create a powerful eCommerce platform, we deliver solutions that grow with your business.
At ZAAG SYSTEMS, we are committed to delivering high-quality, affordable software solutions that align with the specific needs of SMEs. Our services are designed to help businesses optimize their processes, increase operational efficiency, and reduce costs—all while providing a seamless digital experience for your customers.
Why Choose ZAAG Systems for Your SMEs, Startups?
Affordable Solutions for SMEs and Startups, : We provide cost-effective, custom software development solutions that are perfect for growing businesses.
Tailored to Your Needs: Our team works closely with you to understand your business goals and deliver solutions that meet your exact requirements.
End-to-End Services: From mobile app development to eCommerce solutions, we offer full-cycle services to help SMEs and Startups succeed in the digital world.
Scalable and Flexible: Our solutions are designed to grow with your business, ensuring that your systems remain efficient as you expand.
Proven Track Record: With over 50 successful projects, we have extensive experience delivering high-quality software to SMEs and Startups in various industries, including eCommerce, healthcare, and retail.
Min project size
$25,000+
Hourly rate
$50 - $99 / hr
Employees
10 - 49
Locations
Dhaka, Bangladesh
Year founded
Founded 2020
Languages
Timezones
1 Language that we service
English
11 Timezones that we service
BST
Bangladesh Standard Time (BST)
AET
Australia Eastern Time (AET)
ACT
Australia Central Time (ACT)
EST
Eastern Standard Time (EST)
CET
Central European Time (CET)
SGT
Singapore Standard Time (SGT)
PST
Pacific Standard Time (PST)
MET
Middle East Time (MET)
EET
Eastern European Time (EET)
CST
Central Standard Time (CST)
AST
Arabia Standard Time (AST)
2 Locations
Dhaka , Bangladesh
Santa Clara , CA
No have been added yet...
Pricing Snapshot
Min. project size
$25,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.8
/5
What Clients Have Said
ZAAG SYSTEMS offers competitive pricing and good value for cost, consistently aligning with client budgets. Clients appreciated their responsiveness and timely delivery, often citing effective project management and quality outcomes across diverse projects, ranging from website development to complex software solutions.
Clients noted that ZAAG SYSTEMS' team integrated well with their internal teams, enhancing collaboration and project efficiency. This seamless integration was a key factor in project success.
Responsive and Client-Focused
ZAAG SYSTEMS was noted for their responsiveness and client-focused approach. They were quick to address client queries and feedback, ensuring a strong client relationship and satisfaction.
Proactive Recommendations Appreciated
ZAAG SYSTEMS stood out for providing proactive recommendations that improved project outcomes. Clients valued their ability to suggest enhancements that added value to the final product.
Need for Improved Communication with Senior Managers
One client suggested that ZAAG SYSTEMS' engineers could improve communication with senior management, highlighting a potential area for development in their communication skills.
Strong Project Management
ZAAG SYSTEMS consistently delivered projects on time, maintained excellent communication, and adapted quickly to client needs. Their proactive management style ensured smooth collaboration and timely completion of tasks.
Effective Communication
The team maintained clear and consistent communication with clients, using virtual meetings and messaging apps effectively. This facilitated strong collaboration and project success.
E-Commerce Development & UX/UI Design for Eyewear Retailer
E-Commerce DevelopmentUX/UI DesignWeb Development
Less than $10,000
Oct. 2024 - Mar. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their willingness to dive deep, problem-solve creatively, and maintain a high standard throughout made them stand out."
Apr 14, 2025
Executive, Optiluxe LLC
Anonymous
eCommerce
Boise, Idaho
1-10 Employees
Online Review
ZAAG SYSTEMS developed a custom e-commerce website for an eyewear retailer. The team created a custom prescription module, a flexible pricing engine, a responsive UI, a secure backend, and an admin panel.
ZAAG SYSTEMS successfully delivered a fully functional website with custom features. The team demonstrated excellent project management, maintained clear communication, provided regular updates, and was highly responsive. The team's technical expertise and design sensibility were impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive at Optiluxe LLC
Describe what your company does in a single sentence.
Optiluxe Labs sells preiscription eyewear. With a dedication to style and clarity, we present a curated selection of premium eyewear.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?
Develop website back end, user front ent, and admin front end.
SOLUTION
How did you find ZAAG SYSTEMS?
Referral
Why did you select ZAAG SYSTEMS over others?
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from ZAAG SYSTEMS were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Our project required a highly customized e-commerce solution that extended well beyond the capabilities of traditional web design platforms like Wix or Shopify. We needed a platform tailored specifically for our eyewear business, one that could handle complex functionality such as dynamic prescription-based pricing, product variations by color and size, and seamless integration between the front-end user experience and back-end data systems.
To achieve this, we partnered with Zaag Systems, who delivered a comprehensive end-to-end solution.
Scope of Work:
Custom Prescription Module: Development of a dynamic form allowing customers to input detailed prescription information, which directly influenced product pricing based on lens type, strength, and customization options.
Pricing Logic Integration: Implementation of a flexible pricing engine that adjusted in real time based on prescription data, selected product variants (e.g., size, color), and any added features.
Frontend Development: A sleek, modern, and responsive UI designed to reflect our brand aesthetics while optimizing for user experience. This included intuitive navigation, engaging product pages, and a smooth checkout process.
Backend & Database Architecture: Custom backend system to store and manage prescription data, product configurations, and customer orders securely and efficiently.
Admin Panel: A user-friendly, robust admin dashboard built to empower our team with tools to manage inventory, pricing rules, order tracking, and customer data — all without requiring technical expertise.
Testing & Deployment: Thorough QA testing to ensure stability, security, and performance across all devices and browsers, followed by a successful launch and post-deployment support.
Key Deliverables:
Fully functional e-commerce website tailored for eyewear retail
Custom prescription input and pricing system
Sleek, responsive frontend design
Secure backend infrastructure and database integration
Intuitive admin panel for daily operations
Documentation and training for system usage
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
1. Fully Functional Custom Features Delivered:
100% completion of the custom prescription input module, including dynamic pricing logic based on complex variables such as prescription strength, lens type, and color.
End-to-end integration between the frontend and backend systems, ensuring data flows smoothly and reliably.
2. Frontend and UI/UX Readiness:
Completion of a modern, responsive user interface with intuitive navigation and an optimized shopping experience across desktop and mobile devices.
Internal user testing reports show high usability scores and smooth performance in key areas like product selection, form input, and checkout flow.
3. Admin Panel Implementation A fully operational admin dashboard has been delivered, allowing our team to manage:
Inventory
Prescription data
Pricing tiers
Orders and customer information
This has reduced the reliance on external tools and manual workflows, improving our internal operational efficiency.
4. Technical Validation and Quality Assurance Successful completion of QA testing cycles, including:
Cross-browser compatibility
Mobile responsiveness
Database integrity
All critical bugs and performance issues identified during testing have been resolved.
5. Deployment-Ready Infrastructure: The platform is now technically launch-ready, with hosting, database, and security configurations in place.
We are positioned to move forward with marketing, onboarding, and public release with confidence.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Zaag Systems demonstrated excellent project management throughout the development process. They maintained clear communication, provided regular progress updates, and were highly responsive to our evolving needs. Despite the complexity of the custom features we required, including dynamic prescription-based pricing and backend integrations, they delivered key milestones on schedule and with a high level of quality. Whenever we had feedback or new requirements, they were quick to adapt and offered thoughtful, effective solutions without compromising timelines. Their organized and proactive approach gave us confidence at every stage of the project.
What was your primary form of communication with ZAAG SYSTEMS?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
What impressed us most about Zaag Systems was their ability to take a highly specialized and technically complex set of requirements — which traditional platforms couldn’t handle — and turn it into a seamless, elegant solution. Their depth of technical expertise, combined with a strong design sensibility, allowed them to build a custom platform that not only functions perfectly behind the scenes but also looks and feels premium on the front end. They truly understood our vision and translated it into a product that exceeded our expectations. Their willingness to dive deep, problem-solve creatively, and maintain a high standard throughout made them stand out.
Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?
We’re genuinely satisfied with our experience working with Zaag Systems. They met our expectations across the board, and we didn’t encounter any significant issues or shortcomings during the project.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev, UX/UI Design & App Testing for Rental Agency
ZAAG SYSTEMS has designed and developed a mobile app for a rental agency. The team has handled UI design, development for three platforms, testing, deployment, and penetration testing.
ZAAG SYSTEMS has failed to deliver any work, and the client described the team as unprofessional. The client has reported that the team's director has breached all boundaries of professional conduct. Moreover, the client doesn't recommend the team. Overall, it has been a negative experience.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of RenterPay
Describe what your company does in a single sentence.
Renting solutions platform and agency
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?
Timely Delivery
Professional Pitch
Reasonable Pricing
SOLUTION
How did you find ZAAG SYSTEMS?
Clutch Site
Why did you select ZAAG SYSTEMS over others?
Close to my geographic location
How many teammates from ZAAG SYSTEMS were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
UI Design of App
Development for 3 platforms
testing and deployment
penetration testing
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Nothing was completed and the director breached all boundaries of professional conduct
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Nope
What was your primary form of communication with ZAAG SYSTEMS?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We don't recommend them. The director should get anger management treatment
Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?
Yes they can replace one director who doesn't like to listen
RATINGS
1.0
"I would give them"
Quality
0.5
Service & Deliverables
Schedule
1.0
On time / deadlines
Cost
1.0
Value / within estimates
Willing to Refer
0.5
NPS
E-Commerce Dev for Private Org
E-Commerce DevelopmentUX/UI DesignWeb Design
$10,000 to $49,999
Oct. - Dec. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"ZAAG SYSTEMS' top-notch service quality and detailed project understanding impressed us."
Dec 23, 2024
Co-Founder, Lawying
Manuel Rodriguez-Tabernero Vidal
Verified
Legal
Spain
1-10 Employees
Online Review
Verified
ZAAG SYSTEMS developed an e-commerce management system for a private organization. The team built a platform for lawyers to communicate and share ideas.
ZAAG SYSTEMS delivered a smooth and functional platform, which increased users. The team was responsive to the client's needs and addressed issues immediately. The team provided quality work that met the client's expectations. The team's detailed understanding of the project impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Co-Founder of Lawying
Describe what your company does in a single sentence.
Private Organization
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?
E-Commerce Management System
SOLUTION
How did you find ZAAG SYSTEMS?
Clutch Site
Why did you select ZAAG SYSTEMS over others?
Company values aligned
How many teammates from ZAAG SYSTEMS were assigned to this project?
5-8
Describe the scope of work in detail. Please include a summary of key deliverables.
Here all the lawyer can communicate with each other like a Social platform and share their ideas and thoughts.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Now the system is running smoothly and continuously and the user is increasing day by day
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Quality Work, really meet our expectation. They respond immediately to our needs and fixed it right away.
What was your primary form of communication with ZAAG SYSTEMS?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
ZAAG SYSTEMS' top-notch service quality and detailed project understanding impressed us.
Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?
They know their job well and performed best as per my knowledge
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev & UX/UI Design for Education Consultancy
UX/UI DesignWeb DesignWeb Development
$10,000 to $49,999
August 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"ZAAG SYSTEMS' customer-centric attitude was impressive."
Aug 27, 2024
Managing Director, Scholarly Space Limited
Md Nur Alam Mia
Verified
Other industries
Malaysia
201-500 Employees
Online Review
Verified
ZAAG SYSTEMS developed a portfolio website for an education consultancy. The team also designed the site's UX/UI.
Thanks to ZAAG SYSTEMS' work the end clients can find the company through the site. The team was transparent and responsive throughout the engagement via in-person meetings. Furthermore, the team's quality met the client's expectations. Overall, the team's customer-centric attitude was impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Managing Director of Scholarly Space Limited
Describe what your company does in a single sentence.
Construction Company & Education Consultancy Company
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?
Company portfolio website
SOLUTION
How did you find ZAAG SYSTEMS?
Clutch Site
Why did you select ZAAG SYSTEMS over others?
High ratings
How many teammates from ZAAG SYSTEMS were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We recently hired Zaag Systems Limited to develop our company website, and we couldn't be happier with the results. The team was professional. They delivered a responsive, and user-friendly website that perfectly represents our brand. The project was completed on time, with excellent communication throughout the process. Highly recommended!
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our client can find us through this website
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Quality meet our expectation. Transparent.
What was your primary form of communication with ZAAG SYSTEMS?
In-Person Meeting
What did you find most impressive or unique about this company?
ZAAG SYSTEMS' customer-centric attitude was impressive.
Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?
Increase professionalism
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Design & Platform Support for Additive Manufacturer
Application Management & SupportWeb Design
Less than $10,000
May 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They provided excellent customer support and quality work."
Aug 20, 2024
Director, AI4.0S Pty Ltd
Shaikh
Manufacturing
Sydney, Australia
1-10 Employees
Online Review
An additive manufacturing company hired ZAAG SYSTEMS to design their website and manage their online platform. The team’s tasks also included email administration.
ZAAG SYSTEMS delivered great work and provided excellent support, meeting expectations. Their work was technically sound, and their resources were responsive. They completed tasks on time and fostered a great relationship with the client. Moreover, their work culture was truly impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of AI4.0S Pty Ltd
Describe what your company does in a single sentence.
Our company is working with advanced materials and additive manufacturing
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?
Website design
Manage online platform
SOLUTION
How did you find ZAAG SYSTEMS?
Referral
Why did you select ZAAG SYSTEMS over others?
High ratings
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from ZAAG SYSTEMS were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Website design, email administration and platform support
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
They provided excellent customer support and quality work. They're technically sound and responsive
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, the project delivered on time and very responsive. It was a very good experience to work with them without any hassle.
What was your primary form of communication with ZAAG SYSTEMS?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Technically sound and good work culture and very responsive within the budget
Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?
All good. I am giving 5 star for their support
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev for Online Retailer
Web Development
Less than $10,000
Nov. 2023 - June 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were very quick, responsive, and efficient."
Jul 10, 2024
CEO, Palooi
Momor Lisa
Verified
eCommerce
Fullerton, California
1-10 Employees
Online Review
Verified
ZAAG SYSTEMS completed the development of a website for an online retailer.
ZAAG SYSTEMS demonstrated a remarkable understanding of the client's needs and helped them solve issues in a timely manner. The team was efficient and swift and ensured prompt responsiveness throughout the engagement. Ultimately, the client was pleased with the partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Palooi
Describe what your company does in a single sentence.
Online shopping
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?
Complete the website
SOLUTION
How did you find ZAAG SYSTEMS?
Referral
Why did you select ZAAG SYSTEMS over others?
Close to my geographic location
Good value for cost
Referred to me
Company values aligned
How many teammates from ZAAG SYSTEMS were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They are very much efficient on delivering the project on time
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
90%
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were very quick, responsive, and efficient.
What was your primary form of communication with ZAAG SYSTEMS?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They understand the needs and problems and solve them timely.
Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?
N/A
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
E-Commerce Dev for FMCG Retailer
Custom Software DevelopmentE-Commerce DevelopmentMobile App Development
ZAAG SYSTEMS LIMITED. developed an e-commerce management system for an FMCG retailer. They built the solution and integrated features for order processing, inventory management, and payment transactions.
Thanks to ZAAG SYSTEMS LIMITED's efforts, the client became able to successfully run their online business. They responded promptly to the client's needs and delivered quality work, meeting the client's expectations. Their sheer commitment was a hallmark of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Retail Operations Manager of Suncity Hypermarket LLC
Describe what your company does in a single sentence.
We the specialized in FMCG Retail Business in UAE
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ZAAG SYSTEMS LIMITED. to accomplish?
E-Commerce Management System
SOLUTION
How did you find ZAAG SYSTEMS LIMITED.?
Referral
Clutch Site
Why did you select ZAAG SYSTEMS LIMITED. over others?
Pricing fit our budget
Company values aligned
How many teammates from ZAAG SYSTEMS LIMITED. were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
It's a software platform that helps businesses handle various aspects of our online operations. This includes inventory management, order processing, payment transactions, customer data, and more. Essentially, it's our digital backbone that empowers businesses to navigate the complexities of online selling and deliver a seamless shopping experience to customers. Handle our online businesses.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Now we can run our complete online business with this.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Quality Work, really meet our expectation. They respond immediately to our needs.
What was your primary form of communication with ZAAG SYSTEMS LIMITED.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Quality and Commitment
Are there any areas for improvement or something ZAAG SYSTEMS LIMITED. could have done differently?
They know their job well.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software Dev for Government Organization
Custom Software Development
$10,000 to $49,999
Aug. 2023 - Feb. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are good at their work."
Jan 31, 2024
Upazila ICT Technician, Bangladesh Government
Md Shakil Ahmad
Government
Narsingdi, Bangladesh
51-200 Employees
Online Review
ZAAG SYSTEMS LIMITED. has developed a custom web-based distribution management system for a government organization. This includes creating a database and preparing au-generated cards with QR codes.
Thanks to ZAAG SYSTEMS LIMITED., the client has managed 18,000 customers within the last two months. The service provider has delivered the project 10 days ahead of schedule. Their immediate responsiveness and commitment are key elements of their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Upazila ICT Technician of Bangladesh Government
Describe what your company does in a single sentence.
Government Organization
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ZAAG SYSTEMS LIMITED. to accomplish?
Smart Distribution Management System
SOLUTION
How did you find ZAAG SYSTEMS LIMITED.?
Referral
Clutch Site
Why did you select ZAAG SYSTEMS LIMITED. over others?
Pricing fit our budget
How many teammates from ZAAG SYSTEMS LIMITED. were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Through this web-based software, it will be possible to coordinate TCB distribution activities centrally. For this purpose, database of union-based beneficiaries will be created through Excel file import. Based on this database, auto-generated cards containing QR codes will be prepared. which will be handed over to the beneficiaries. This will prevent duplicate distributions in the process. Besides, reports can be prepared from the admin panel.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Handling 18,000 consumer performing seamlessly for last 2 months
Describe their project management. Did they deliver items on time? How did they respond to your needs?
10 days earlier they deliver the project. They respond immediately to our needs
What was your primary form of communication with ZAAG SYSTEMS LIMITED.?
Virtual Meeting
What did you find most impressive or unique about this company?
Commitment delivered
Are there any areas for improvement or something ZAAG SYSTEMS LIMITED. could have done differently?
Nothing at this moment. They are good at their work.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Software for Wealth Management Firm
Custom Software Development
Less than $10,000
May - Aug. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They set clear milestones and deadlines for key deliverables and adhered to this plan."
ZAAG SYSTEMS LIMITED. developed a custom software for a wealth management firm. The team was also tasked with testing and deploying the software, ensuring it met security and compliance standards.
ZAAG SYSTEMS LIMITED. completed deliverables that met all of the client's needs and expectations. The team established a smooth workflow through clear communication, timeliness, and adherence to the budget. The team was professional, punctual, and communicative all throughout the project.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Senior Financial Advisor of IPC Securities Corporation
Describe what your company does in a single sentence.
Investment Planning Counsel (IPC) is one of Canada's leading independent wealth managers. We are a diverse group of people all driven towards one goal: helping our advisors build a better business.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ZAAG SYSTEMS LIMITED. to accomplish?
Ensuring that software systems meet security and compliance standards.
Integrating existing software systems to improve efficiency and data flow within the organization
Enhancing the user experience (UX) of existing software to improve customer satisfaction.
SOLUTION
How did you find ZAAG SYSTEMS LIMITED.?
Referral
Why did you select ZAAG SYSTEMS LIMITED. over others?
Pricing fit our budget
Company values aligned
How many teammates from ZAAG SYSTEMS LIMITED. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work for the software development project involves creating a custom software/application to address specific needs, with a focus on gathering requirements, designing, developing, testing, and deploying the software.
Key deliverables include detailed requirements, design documents, the fully functional software, comprehensive documentation, deployment, training, and post-launch support. The project is expected to be completed within a defined timeline and budget, with acceptance criteria based on meeting quality and functionality standards.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Measurable outcomes for a software development project serve as indicators of its progress and success. These include on-time delivery, adherence to budget, functionality, quality, user satisfaction, performance, security, scalability, uptime, ROI, bug fixing timeliness, documentation completion, training effectiveness, compliance, feedback implementation, integration success, data accuracy, support response time, and user growth.
Tracking these outcomes ensures that the project stays aligned with its goals and allows for informed decision-making throughout its lifecycle.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Looking at the project plan or timeline that was established at the beginning of the project. They set clear milestones and deadlines for key deliverables and adhered to this plan.
What was your primary form of communication with ZAAG SYSTEMS LIMITED.?
Email or Messaging App
What did you find most impressive or unique about this company?
they communicated throughout the project
Are there any areas for improvement or something ZAAG SYSTEMS LIMITED. could have done differently?
Gather feedback from my team and stakeholders about their overall satisfaction with the project management and delivery they provide an excellent job
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"great job
Custom Software Development for Marketing Company
Custom Software Development
Confidential
May - Sep. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
''A standout IT company in providing tailored solutions that align with client objectives and drive success.''
Sep 11, 2023
Project Manager, Frankfurt Rhein Main GmbH
James Mid
Advertising & marketing
Frankfurt am Main, Germany
11-50 Employees
Online Review
A marketing company hired ZAAG SYSTEMS LIMITED. for custom software development. They created a platform and integrated it into the client's network, provided IT support, and handled training and QA reports.
ZAAG SYSTEMS LIMITED’s efforts improved efficiency metrics, reduced processing time, and increased task completion rates and cost savings. Their project management was highly effective and customer-centric. They consistently delivered items on time and maintained open and transparent communication.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the project manager of Frankfurt RheinMain GmbH
Describe what your company does in a single sentence.
The company’s mission is to inform foreign companies about the economic advantages of the region and to help them to settle into the region.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire ZAAG SYSTEMS LIMITED. to accomplish?
to develop custom software that could streamline our internal processes and enhance our customer experience
SOLUTION
How did you find ZAAG SYSTEMS LIMITED.?
Referral
Clutch Site
Why did you select ZAAG SYSTEMS LIMITED. over others?
Good value for cost
Referred to me
Company values aligned
How many teammates from ZAAG SYSTEMS LIMITED. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work with ZAAG SYSTEMS LIMITED involved a comprehensive IT transformation project focused on custom software development and IT staff augmentation. The primary objective was to modernize systems, enhance efficiency, and improve user experience.
Key deliverables included a user-friendly custom software application with seamless integration, IT staff support, training materials, quality assurance reports, and comprehensive documentation. ZAAG SYSTEMS LIMITED executed the project with professionalism and expertise, meeting and exceeding our organization's objectives
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes from the project with ZAAG SYSTEMS LIMITED included:
Improved efficiency metrics, showcasing reduced processing time and errors.
Error reduction, demonstrating fewer data entry and processing errors.
Cost savings, indicating a positive return on investment (ROI).
High user adoption rates, highlighting the software's acceptance and usability.
Real-time reporting usage, showing the utilization of analytical capabilities.
These measurable outcomes provided concrete evidence of the project's success in improving efficiency, user satisfaction, and overall organizational performance.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
ZAAG SYSTEMS LIMITED's project management was highly effective and customer-centric. They consistently delivered items on time, maintained open and transparent communication, and were exceptionally responsive to our needs. Their proactive approach to issue resolution, resource allocation, and collaboration with our team contributed to a successful project outcome. Overall, their project management instilled confidence in their abilities as a trusted IT partner and ensured the project's success.
What was your primary form of communication with ZAAG SYSTEMS LIMITED.?
Email or Messaging App
What did you find most impressive or unique about this company?
What's most impressive and unique about ZAAG SYSTEMS LIMITED is their comprehensive range of IT solutions, unwavering commitment to excellence and innovation, user-centric approach to design, extensive experience and expertise in the IT industry, transparent communication with clients, and their responsive and collaborative approach to meeting client needs.
These qualities collectively make them a standout IT company in providing tailored solutions that align with client objectives and drive success.
Are there any areas for improvement or something ZAAG SYSTEMS LIMITED. could have done differently?
While ZAAG SYSTEMS LIMITED has many strengths, like any organization, it needs to improve more on its pricing
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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33 Reviews
Our Story
At Zaag Systems, we’re driven by the belief that technology should empower businesses to grow smarter and faster. Our mission is to deliver innovative software and AI solutions that simplify complexity and fuel efficiency. Guided by values of integrity, collaboration, and customer-first thinking, we craft solutions that blend creativity with precision—helping organizations locally and globally turn challenges into opportunities.
Meet the Team
Bahauddin ArafatManaging Director
What Sets Us Apart
Reliable Engineering with Scalable Results
Zaag Systems consistently delivers high-quality, scalable software solutions by combining strong engineering fundamentals with modern technologies. Clients value their ability to turn complex requirements into reliable, future-ready products that support long-term growth.
Transparent, Client-Focused Project Execution
Zaag Systems is known for disciplined project management, clear communication, and high responsiveness. Clients benefit from predictable timelines, proactive updates, and a collaborative approach that minimises risk and ensures alignment throughout the engagement.
High ROI Through Cost-Effective Delivery
Zaag Systems offers strong value for money by delivering enterprise-grade solutions at competitive rates. Their teams integrate seamlessly with client operations, helping businesses reduce overhead, accelerate delivery, and achieve measurable ROI without sacrificing quality.
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