YES IT Labs LLC

BACKGROUND

Please describe your company and position.

 I am the Content Manager of a pet products retailer.

Describe what your company does in a single sentence.

We are Canadian, family owned pet retailer specializing in pet nutrition and supplies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire YES IT Labs LLC to accomplish?

• Develop a custom AI driven solution to inprove our content optimization and int3rnal workflows.
• Streamline product data organization and automate repetitive content tasks

SOLUTION

How did you find YES IT Labs LLC?

• Online Search
• Clutch Site

Why did you select YES IT Labs LLC over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from YES IT Labs LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with YES IT Labs to build a custom AI based system to support out content and eCommerce operations. The goal was to improve how we structure, optimize, and manage large volumes of content. They developed tools to help with keyword alignment, content structure, and internal automation. The system was integrated with our existing setup and designed specifically around our workflow rather than being a generic solution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since implementing the solution, we've seen improved content consistency and more efficient internal processes. Content production has been more streamlined, and we now have clearer visibility into performance metrics. The system also reduced manual work for our team, which has been a major benefit.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team was organized and responsive. Deliverables were completed on time, and communication was clear throughout the process. They were open to feedback and willing to.make adjustments when needed.

What was your primary form of communication with YES IT Labs LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to understand our business needs stood out. They didn't just deliver technical features; they ensured the solution worked with our day-to-day operations.

Are there any areas for improvement or something YES IT Labs LLC could have done differently?

No major concerns. Minor refinements were handled quickly when duscussed.

BACKGROUND

Please describe your company and position.

I am the Co-Founder & COO of TriCan Health

Describe what your company does in a single sentence.

TriCan Health enables cancer patients to integrate clinical trials into their cre journey through an unbiased, Information technology platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire YES IT Labs LLC to accomplish?

• Design and develop scalable APIs to support integration across multiple clinical trial healthcare data sources.
• Provide ERP Consulting and system integration to improve internal operations, data consistency, and reporting the company scales.

SOLUTION

How did you find YES IT Labs LLC?

• Online Search
• Clutch Site

Why did you select YES IT Labs LLC over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from YES IT Labs LLC were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

YES IT Labs supported TriCan Health across API development and ERP cosulting and system integration. Their work included designing and implementing secure, well documented APIs to connect our platform with external data sources in the clinical trial ecosystem. They also assessed our internal workflows and systems, recommended reporting accuracy, and scalability. Key deliverables included production ready APIs, system architecture guidance, integration documentation, and ongoing technical support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in stable, scalable API integrations that improved platform reliability and enable future expansion. Internally, system integration efforts reduced manual processes, improved data visibility, and supported more efficient operations as the company grew.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

YES IT Labs demonstrated strong project management throughout the engagement. Deliverables were provided and evolving requirements. They proactively risk and proposed practical solutions.

What was your primary form of communication with YES IT Labs LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The ability to combine solid technical execution with strategic business understanding stands out. YES IT Labs approached the work ss a long term partner, not just a service provider, and consistently aligned trechnical decisions with our mission and growth objectives.

Are there any areas for improvement or something YES IT Labs LLC could have done differently?

None signifucant.

BACKGROUND

Please describe your company and position.

I am the CEO of IPSTYLE Patent Law Company

Describe what your company does in a single sentence.

IPSTYLE provides comprehensive intellectual property protection advisory, and portfolio management services for business in Ukraine and internationally.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire YES IT Labs LLC to accomplish?

• Improve and customize internal systems to better support IP management workflows
• Provide techical consulting and devleo0ment support for system and optimization and scalability

SOLUTION

How did you find YES IT Labs LLC?

Online Search

Why did you select YES IT Labs LLC over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from YES IT Labs LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

YES IT Labs provided technical consulting and custom development services focused on improving our internal systems. Their scope included requirements analysis, system customization, bug fixes, and performance improvements. They also supported us with technical recommendations to ensure the solutions aligned with our long term operational needs. All deliverables were clearly documented and implemented according to agreed priorities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We achieved more stable system performance, improved internal workflows, and clearer technical documentation. The updates reduced manual work for our team and improved reliability in daily operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

YES IT Labs managed the project in a structured and transparent way. Tasks were delivered on time, communication was consistent, and feedback was addressed promptly. They were flexible when priorities changed and provided practical solutions.

What was your primary form of communication with YES IT Labs LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness, clear communication, and ability to understand business needs beyond pure technical execution stood out.  They focused on practical results rather than overengineering.

Are there any areas for improvement or something YES IT Labs LLC could have done differently?

No major issues.

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of The Harvest Companies

Describe what your company does in a single sentence.

The Harvest Companies Is a venture group uniting media, hospitality, and capital investment enterprises under one creative umbrella.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire YES IT Labs LLC to accomplish?

• Centralize finacial reporting across media, hospitality, and event business units.
• Integrate our investment tracking with real time operational data for better cash flow visibility.

SOLUTION

How did you find YES IT Labs LLC?

• Online Search
• Clutch Site

Why did you select YES IT Labs LLC over others?

• Good value for cost
• Company values aligned

How many teammates from YES IT Labs LLC were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Yes IT Labs built a custom ERP bridge that connects our various business arms. They migrated data from several legacy accounting tools into unified system that handles everything from event payroll to media production budgets. They also creates custom dashboard for investment arm to track capital performance alongside live operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We achieved a single source of truth for our finances. It reduced our end of month reconciliation time by about 40% and allowed our executive team to make faster investemrnt decisions based on real time hospitality revenue.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They understood the complexity of holding company structure. They delivered the modules in phases, which allowed us to transition without disrupting our dyt to day operations. Their communication was proactive they often identified data bottlenecks before we did.

What was your primary form of communication with YES IT Labs LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their visibility. It's rare to find a team that can speak the language of a media production house and a hospitality business simultaneously. They tailored the ERP to fit our creative culture rather than forcing us into a rigid corporate template.

Are there any areas for improvement or something YES IT Labs LLC could have done differently?

No nothing.

BACKGROUND

Please describe your company and position.

I am the CTO of HealthTap

Describe what your company does in a single sentence.

HealthTap is a tech-enabled virtual physician practice

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire YES IT Labs to accomplish?

• We collaborated with YES IT Labs to develop a telemedicine web application that enables patients to book virtual consultations, access prescriptions, and store medical records securely.

SOLUTION

How did you find YES IT Labs?

Online Search

Why did you select YES IT Labs over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from YES IT Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with YES IT Labs to design, develop, and deploy a comprehensive telemedicine web application that serves as a bridge between patients and healthcare providers. Their role extended across Web Application Development, API Integration, and Quality Assurance Testing, ensuring the final product met both functional and compliance standards required in the healthcare domain. Web Application Development YES IT Labs developed a fully responsive telemedicine platform with dedicated portals for patients, doctors, and administrators. The patient module enables users to create accounts, schedule virtual consultations, access medical prescriptions, and store records securely. The doctor module includes appointment management, real-time video consultation tools, electronic prescription generation, and integrated patient history tracking. The admin panel was designed to oversee user activity, manage billing, generate reports, and control access levels across the system. The platform architecture was built with a strong emphasis on HIPAA compliance, ensuring secure handling of sensitive patient data. They also implemented a smooth, intuitive user experience that minimized onboarding time and simplified navigation for users across all devices. API Integration The team integrated third-party APIs for secure video conferencing, online payments, and appointment scheduling, ensuring a seamless end-to-end experience for both doctors and patients. They incorporated real-time notification systems for appointment reminders, status updates, and new message alerts. Integration with AWS cloud services enabled automatic data backup and rapid scalability during high user traffic periods. YES IT Labs also configured APIs for secure electronic prescription sharing and record synchronization between the patient and doctor dashboards. QA Testing & Deployment A dedicated QA team from YES IT Labs executed comprehensive functional, security, and performance testing to ensure platform stability. They conducted cross-browser and cross-device testing to confirm responsive behavior across varying screen sizes and network conditions. Security testing included data encryption validation, penetration testing, and compliance checks to meet healthcare data standards. Once all modules were validated, the platform was deployed on AWS, with automated monitoring and scaling capabilities to handle large concurrent user sessions. Post-launch, they continued to provide ongoing maintenance and resolved issues promptly to maintain consistent uptime and performance. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform facilitated over 5,000 patient consultations in the first month after launch.

Integrated HIPAA-compliant data handling and secure video conferencing, ensuring full regulatory compliance.

Patient onboarding time reduced by 60%, enhancing usability and engagement.

System uptime has remained at 99.9% since deployment.

The new telemedicine application has strengthened our ability to deliver reliable, on-demand virtual care nationwide.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

YES IT Labs demonstrated strong project management discipline throughout the engagement. They followed an Agile methodology, breaking development into sprints with weekly progress meetings and transparent status updates. Communication channels like Slack and Jira were used to coordinate efficiently between their developers, QA team, and our internal stakeholders. Their responsiveness, structured documentation, and proactive problem-solving approach made the collaboration remarkably smooth.

What was your primary form of communication with YES IT Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their attention to compliance and security while maintaining an exceptional user experience. YES IT Labs understood the nuances of healthcare technology, from safeguarding patient data to enabling smooth video consultations and executed everything flawlessly. Their ability to deliver a scalable and regulatory-compliant solution within a tight timeline exceeded our expectations.

Are there any areas for improvement or something YES IT Labs could have done differently?

The only area for improvement would be enhanced analytics reporting within the admin dashboard. Including more built-in visual metrics and patient engagement insights would make it even more powerful for our internal monitoring.

BACKGROUND

Please describe your company and position.

I am the Partner of Folio Partners

Describe what your company does in a single sentence.

Folio Partners is a firm that provides accounting, tax, payroll, business structuring, and financial advisory services to help businesses grow.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire YES IT Labs to accomplish?

• At Folio Partners, we were growing fast and managing several accounting and payroll clients at once. Our old system made it hard to track workflows, update tax records, and share reports with clients in real time. We wanted a single platform that could bring all our operations together—client management, document uploads, payroll tracking, and automated report generation. We hired YES IT Labs to build a custom solution that could help us move away from manual work and spreadsheets, while improving how we serve clients and manage internal teams.

SOLUTION

How did you find YES IT Labs?

• Online Search
• Clutch Site

Why did you select YES IT Labs over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from YES IT Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

YES IT Labs started with a full discovery phase to understand how our accounting and advisory teams work day to day. They asked the right questions about our process, from onboarding a new client to generating tax reports. Based on that, they developed a custom web-based system that connected payroll, tax filing, and document management into one dashboard. The scope included the entire development lifecycle—UI/UX design, backend setup, integrations, and user testing. They created a secure client portal where clients can log in, upload files, and view their reports directly. On our side, we can track deadlines, manage recurring payroll runs, and even send automated reminders. YES IT Labs also added data analytics features that help us view client trends and workload distribution across the team. Throughout the project, they held weekly progress meetings and kept everything transparent. When we requested adjustments—like adding a document approval flow—they implemented it quickly and tested it before rollout.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new platform has transformed how our staff and clients interact. Our accountants now manage multiple clients more smoothly, and files are stored safely without needing to rely on long email threads. Our response time to client requests has dropped noticeably, and internal reporting is faster and more accurate. The client portal has been a favorite feature among our customers because they no longer need to chase updates by email.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. Tasks were broken down clearly, and updates were always shared ahead of time. They met deadlines consistently, even when we made scope changes midway. What stood out most was how responsive they were—if we raised an issue or needed help, they acted right away instead of letting things pile up. They made sure every deliverable matched what we needed before moving on.

What was your primary form of communication with YES IT Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about YES IT Labs was their ability to blend technical skill with practical understanding of business needs. They didn’t just build software — they helped us think about how to improve the way we operate. Their team took ownership of the project like it was their own product, which made the whole experience smooth and stress-free.

Are there any areas for improvement or something YES IT Labs could have done differently?

If there’s anything that could be improved, it would be adding a bit more training material after deployment for our non-technical staff. They provided a walkthrough and user guide, but a few short videos would have helped our team get up to speed faster. Still, that’s a small thing compared to the quality of the work they delivered.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a niche dating website called BearsLooking.com

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YES IT Labs , and what were your goals?

We wanted to develop a mobile application for iOS and Android for our dating community.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Yes It Labs from Guru.com after interviewing them and evaluating their proposal. We also decided to hire them through that website as it acted as an intermediary incase of any kind of a problem.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had multiple discovery meeting to develop an scope of work. Once the scope of work and all the features we detailed out in writing we began the design process to design all the elements of the mobile application. Then we moved into the development that was broken up into different milestones based on the features and the operating system such as iOS or Android. They were programming in Kotlin for Android and Swipe for iOS. The admin panel was developed on PHP and mySQL.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager was assigned. Then we were reassigned a different project manager. We only worked with two people from Yes It Labs. One was Paul who was the CEO of the company and the other was Sherri, and he was a lead project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We did receive finalized app design screens. We also received incomplete betas for iOS and Android. The admin panel was a demo site template to view what the finalized admin panel would look like. We never received a finalized app, nor was it published to either app store.

Describe their project management style, including communication tools and timeliness.

The project was estimated to be complete with 6-9 months with a weekly meeting with our project manager. We would use zoom for video meetings. About 6 months into the project we were handed over to Sherri and sometimes it would be a weekly zoom meeting and more times every two weeks. We would share word documents back and forth with our edits for the beta releases. We used Guru.com to outline Milestones and payment.

What did you find most impressive or unique about this company?

We thought it was unique that the company was both based in Laguna Beach and India. We thought it was going to be the best of both worlds having someone near us while also having a large development team working on our project. Later we found out the Laguna Beach address was just for marketing and to get clients to trust them.

Are there any areas for improvement or something they could have done differently?

Yes they could of been more honest and open about communication. The timeline of the project was extremely miscommunicated. It went from 6-9 months to over 12 months and an incomplete project that resulted in an arbitration and refund of funds back to us sine the project was not finished. They also oversold themselves and agreed to work that was out of scope or their abilities. They could of also been more professional and handled situations better. Paul the CEO of the company yelled at us in a Zoom meeting.

BACKGROUND

Please describe your company and position.

 I am the CEO & Founder of an advertising & marketing company 

Describe what your company does in a single sentence.

We help B2B organisations generate demand through integrated marketing strategy and execution.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire YES IT Labs LLC to accomplish?

• Develop a custom internal platform to support our campaign workflows.
• Integrate AI features and APIs to improve automation and reporting.

SOLUTION

How did you find YES IT Labs LLC?

• Online Search
• Referral

Why did you select YES IT Labs LLC over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from YES IT Labs LLC were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

YES IT Labs built a custom platform tailored to our internal processes. This included backend development, API integrations with marketing tools, and AI driven reporting features. The system improved workflow efficiency and reduced manual data handling. They also provided documentation and post-launch support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved operational efficiency
• Better reporting visibility
• Reduced manual workload
• Stronger system integration

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Professional and structured. Most milestones were delivered on time, and communication was clear throughout.

What was your primary form of communication with YES IT Labs LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They combined technical capability with a clear understanding of business needs.

Are there any areas for improvement or something YES IT Labs LLC could have done differently?

Minor scope clarifications at the beginning could have saved some iteration time.

BACKGROUND

Please describe your company and position.

I am the Director of Wiz

Describe what your company does in a single sentence.

We publish a marketing newsletter that curates proven growth strategies from successful startups.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire YES IT Labs LLC to accomplish?

• Redesign our website UI/UX to improve usability and management
• Optimize conversion flow for newsletter signups

SOLUTION

How did you find YES IT Labs LLC?

• Online Search
• Clutch Site

Why did you select YES IT Labs LLC over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from YES IT Labs LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Yes IT Labs handled complete UI/UX redesign of our website. Their work included user flow mapping, wireframes, high fidelity UI mockups, design system components, and a clickable prototype. They focused on simplifying navigation, improving content readability, and optimizing the signup experience. Deliverables included finalized UI screens for desktop and mobile, design documentation, and developer ready assets.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After implementing their designs, we saw improved user engagement, lower bounce rates, and noticeable increase I'm newsletter signups. The new layout made navigation more intuitive and content easier to consume.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was smooth and organized. They delivered milestones on schedule, communicated clearly, and were quick to implement feedback. They were proactive in suggesting UX improvements rather than just executing instructions.

What was your primary form of communication with YES IT Labs LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to combine clean visual designs with conversion-focused UX thinking stood out.

Are there any areas for improvement or something YES IT Labs LLC could have done differently?

Nothing major