Xplore Digital

BACKGROUND

Please describe your company and your position there.

I am the Business owner of PandaDoc API

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Xplore Digital, and what were your goals?

We were launching a new PandaDoc API product and needed a new website and user experience on it.

SOLUTION

How did you select this vendor and what were the deciding factors?

We came through a referral and they had already had a very good experience with Xplore Digital

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We worked on content, messaging and positioning. We had them build out a new website design. We also arrived on methods to show customer stories and testimonials. We launched.

How many resources from the vendor's team worked with you, and what were their positions?

Sebastien who is the CEO Evangeline, who was the Content head

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We improved website visits, conversions and engagement metrics on the website

How effective was the workflow between your team and theirs?

The workflow was smooth, effective and result-oriented.

What did you find most impressive or unique about this company?

They were proactive, metrics-driven, and can work within a budget. They are kind, empathetic and clearly relate to SaaS Digital marketing challenges and bring quality solutions.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am the CEO of a start up dedicated to the development of a heart valve

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Xplore Digital, and what were your goals?

It was time for us to start communicating and we hired Xplore for first our website developement. We needed a simple, yet elegant and representing the spirit of our small company site, raising our visibility without disclosing specific product information

SOLUTION

How did you select this vendor and what were the deciding factors?

Xplore made the difference by their customer focus, sharp understanding of our needs and goals and flexibility

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a quick off meeting to explain our goals and expectations, then Xplore presented few mockups hat were discussed, before coming back with a proposal that included our feedbacks.

How many people from the vendor's team worked with you, and what were their positions?

3 people were directly in contact with us and few more in he backoffice

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The key measurable outcome is the positive feedback we collected from employees, investors, partners and subcontractors.

Describe their project management style, including communication tools and timeliness.

Open, focused and highly professional management style, with respect of timelines and focus on timely integration of our feedback

What did you find most impressive or unique about this company?

The team! They listened, understood our needs, and delivered an excellent product.

Are there any areas for improvement or something they could have done differently?

There wasn't anything they needed to improve on.