Contact Xcon Technology Solutions Sdn Bhd
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Founded in 2018, Xcon Technology Solutions Sdn Bhd is a managed IT services provider based in Johor Bahru, Malaysia, serving SMEs across Johor and beyond. Our services are organized around three pillars: eXpert Concept (hybrid IT and cloud architecture design), eXpert Consultation (IT strategy, cybersecurity assessment, and budget planning), and eXpert Configuration (managed infrastructure, helpdesk, cybersecurity, and Microsoft 365 management). Clients choose from transparent Essential, Standard, and Premium tiers, with Premium backed by a 15-minute first-response SLA and verifiable service reports. Unlike traditional break-fix vendors, we monitor proactively and resolve many issues before users notice. We believe in no lock-in: everything is documented from day one, and a full documentation handover is included if you ever leave. Recent results include a 72% reduction in annual IT issues for a Malaysian retail group and a top-rated cybersecurity audit for a Japanese multinational manufacturer.
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Min project size
$50,000+
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Hourly rate
Undisclosed
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Employees
2 - 9
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Locations
Johor Bahru, Malaysia
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Year founded
Founded 2018
1 Locations
- Johor Bahru , Malaysia
Service Lines
- Cybersecurity
- 10%
No Focus Areas have been added yet…
Industries
- Manufacturing
- 70%
- Business services
- 20%
- Retail
- 10%
Clients
- Small Business (<$10M)
- 70%
- Midmarket ($10M - $1B)
- 30%
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Our Story
We built Xcon to flip that model. Our vision is simple: every Malaysian SME deserves the same quality of IT operations as a large enterprise, at a price that makes sense for their size. Our mission is to turn IT from a cost center into a strategic advantage, through proactive monitoring, honest consulting, and response times we actually commit to in writing. Three values shape how we work. Proof, not promises
Locations (1)
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