WSGFP

BACKGROUND

Please describe your company and position.

I am the CEO of Black Avenue LLC

Describe what your company does in a single sentence.

Black Avenue is an all-in-one property management platform designed to simplify rent collection, tenant management, lease tracking, maintenance, and financial operations. Built for landlords and property managers, it offers an affordable, modern, and efficient way to manage real estate portfolios.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WSGFP to accomplish?

• Developing work flows
• UI design
• Exploring ways to make property management more optimized and efficient

SOLUTION

How did you find WSGFP?

Online Search

Why did you select WSGFP over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from WSGFP were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design, develop, and maintain a secure, scalable, and user-friendly platform that centralizes property management operations, automates administrative tasks, and improves operational efficiency.
Key Deliverables:

• Property Management: Manage properties, units, and occupancy.
• Tenant Management: Organize tenant profiles, communications, and screening.
• Rent Collection: Enable online payments, automated reminders, and payment tracking.
• Lease Management: Track agreements, renewals, expirations, and electronic signatures.
• Maintenance Management: Submit, assign, and monitor maintenance requests.
• Financial Management: Track expenses, revenue, and financial performance.
• Reporting & Analytics: Provide dashboards, portfolio insights, and downloadable reports.
• Security & Scalability: Ensure secure data management and support future platform expansion

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Milestones were always met on schedule unless we had found new aspects to add within the current scope of work during that milestone.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They responded to my needs mostly in a matter of an hour. Some other times, the response times were next day, that is only because of the big timezone difference between myself and them.

What was your primary form of communication with WSGFP?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their work ethic is unmatched, professionalism and dedication is beyond the call of duty. The way they handle issues and work arounds for those issues made me feel like I was being taken care of the whole way through. They are intelligent and ambitious, along with listening to your ideas and features with a careful priority by challenging them and strengthening those ideas to create something even better.

Are there any areas for improvement or something WSGFP could have done differently?

There truly is nothing that I can state about what needs to be improved, they checked every single box and everything was done with absolute precision.