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Get a custom proposalYour IT Ally. Not Just Another MSP.
WorkSmart IT Services is a client-first IT ally for growing businesses. Headquartered in Durham, North Carolina with offices in Charlotte and Atlanta, we help organizations make sharper decisions, reduce risk, improve resilience, and turn technology into measurable business momentum.
We deliver six integrated practice areas through one accountable team: IT Consulting and Advisory, AI, Cybersecurity, Hybrid Cloud, Managed Services, and Microsoft 365. Our 85-person team, including 60 engineers, supports more than 400 clients and 7,500 endpoints across industries where technology directly affects performance — including architecture and engineering, professional services, financial services, nonprofits, healthcare, manufacturing, and logistics.
We're built differently than the typical managed service provider. We don't measure success by tickets closed or devices monitored. We measure it by what changes for the business: faster decisions, clearer risk, less lost time, and stronger leadership confidence. Clients should leave every interaction with us delighted — that's the operating standard our team is held to, not a slogan on a wall.
A Microsoft Gold Partner and Sophos Platinum Partner, WorkSmart IT Services has been recognized on the Channel Futures MSP 501 and by Inc. 5000, and regional business media for its work supporting growing businesses since 2001.
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Min project size
$5,000+
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Hourly rate
$200 - $300 / hr
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Employees
50 - 249
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Locations
Durham, NC
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Year founded
Founded 2001
4 Locations
- Durham , NC
- Charlotte , NC
- Alpharetta , GA
- Greensboro , NC
Service Lines
- Cybersecurity
- 20%
Select Focus Area
- Digital and IT Strategy Consulting Focus
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- IT Assessment
- 20%
- IT Consolidation
- 10%
- IT Operations Management Consulting
- 10%
- Mobility Strategy
- 10%
- IT Governance
- 5%
- IT Managed Services Focus
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- Help desk
- 35%
- Network
- 25%
- Managed Software Application & Solutions
- 15%
- Security
- 10%
- Telecom
- 5%
Industries
- Other industries
- 25%
- Construction
- 15%
- Financial services
- 15%
- Manufacturing
- 15%
- Medical
- 15%
- Legal
- 10%
- Non-profit
- 5%
Clients
- Midmarket ($10M - $1B)
- 60%
- Small Business (<$10M)
- 40%
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