Wondertabs

BACKGROUND

Please describe your company and position.

I am the Programmes Manager of Project x

Describe what your company does in a single sentence.

Project X is the only non-profit organisation in Singapore that provides social, emotional and health services to people in the sex industry. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wondertabs to accomplish?

Website Revamp

SOLUTION

How did you find Wondertabs?

Online Search

Why did you select Wondertabs over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Wondertabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project X engaged Wondertabs to rework our existing site. While we initially wanted a simple facelift, David and the team offered us plenty of contemporary and updated design options right after our first brief. They were dedicated to value adding to our site. As we had plenty of information to be included on our site, we were worried about our site being too wordy, but Wondertabs managed to make the site succinct through design strategies. 

Key Deliverables: 
a) Initial Design Concepts 
b)  Design Strategy 
c) Revised Site Framework

d) Final design mockup

e) Post launch support 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Increased Traffic
2. Enhanced user engagement and conversion
3. Search engine rankings
4. Social Media Shares 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

While the timeline for this project extended a bit longer than we initially anticipated, the end result truly exceeded our expectations in every way. The additional time spent was well worth it, as it allowed the team to refine the design and functionality to perfection. 

One standout aspect of working with David was his availability. Despite our team often working outside the typical 9 to 5 hours, David was always just a message away. His responsiveness made a significant difference, especially when we encountered technical errors or needed urgent changes. It was reassuring to know that we could rely on him for quick solutions, which kept our project on track.

Although the technical backend of the site had a steep learning curve, David went above and beyond to support us. He provided comprehensive learning resources that made navigating the platform much easier. On top of that, he personally assisted us in resolving any issues we faced, demonstrating a level of dedication that is rare in this industry.

Overall, the combination of exceptional design, ongoing support, and David's commitment to our success made this experience outstanding. We are thrilled with our new website and highly recommend Wondertabs to anyone looking for a top-notch revamp!

What was your primary form of communication with Wondertabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Wondertabs provided a suite of comprehensive learning resources, including detailed guides, video tutorials, and step-by-step walkthroughs. These materials made navigating the platform significantly easier for us, allowing our team to build confidence in managing the site. David tailored the resources to our specific needs, ensuring that they were relevant and easy to follow.

In addition to the learning materials, David was incredibly proactive in his support. Whenever we encountered issues—whether it was a minor glitch or a more complex challenge—he was quick to jump in and help. David didn't just point us in the right direction; he personally guided us through the troubleshooting process, often sitting with us via video calls to resolve problems in real time.

Are there any areas for improvement or something Wondertabs could have done differently?

NIL

BACKGROUND

Please describe your company and position.

I am the Manager of Business Development and Marketing of a health screening services company

Describe what your company does in a single sentence.

We offer individualised health screening and personalised recommendations based on unqiue answers provided by clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wondertabs to accomplish?

• Build a quiz that trigger recommendations through custom logic
• Website development
• E-commerce and customer portal creation for this project

SOLUTION

How did you find Wondertabs?

Online Search

Why did you select Wondertabs over others?

• High ratings
• Great culture fit
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We provided the quiz questions and answers, as well as the logic and recommendations to be triggered based on how each individual answers. The recommendations were to be shown on a interactive page that customers could explore and understand thoroughly why each recommendation was made. From there, they could add these recommendations to cart and checkout. 

Wondertabs built this custom development for us, along with a portal/customer interface where people could find/track their recommendations and purchases. They would also be able to obtain the reports of these health screens after it was complete. All of these were built on an aesthetically pleasing platform. Wondertabs also built the website for this project and implemented WooCommerce. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• How closely they met our expectations on what the platform could do
• The aesthetics of the platform/developments
• How accurate the logic of the quiz was built and recommendations were triggered

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Wondertabs has managed a few of our company's projects very well. 
• We keep coming back to them because of how well they meet or sometimes exceed expectations. 
• They're very receptive to feedback.
• They've never once told me that something could not be done as they always try their best to fulfil our requests/project needs. 

What was your primary form of communication with Wondertabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Compared to other local options we've worked with, Wondertabs far exceeds expectations in terms of creativity. They were excited by any new ideas we had and viewed difficult requests as a challenge. Their excitment and passion for this field shows in their deliverables. This is something that we've yet to observe among their local competitors.

Are there any areas for improvement or something Wondertabs could have done differently?

Improvements can be made to adhering to proposed timelinesbut to be honest, with the work that they deliver, I would say that taking a bit of extra time is justifable. After seeing the outcomes, any complaints we had were appeased.

BACKGROUND

Please describe your company and position.

I am the Branding and Design Lead of Branding and Marketing

Describe what your company does in a single sentence.

Delivering first-class solutions, to create a great workplace where people are inspired to excel, and to make a positive impact on society.  By embracing these pillars, we aim to drive success, foster employee fulfilment, and contribute to a better world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wondertabs to accomplish?

• To redesign a new website
• To build online presence, gain trust and confidence
• Reach out to new customers

SOLUTION

How did you find Wondertabs?

Online Search

Why did you select Wondertabs over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Wondertabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design a new website with the new brand identity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Good User Experience. 
• Design looks refreshing and responsive. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, project was delivered in a reasonable timeline. Wondertabs, did a great job in understanding the company's needs and providing stellar advice for the business. 

What was your primary form of communication with Wondertabs?

Virtual Meeting

What did you find most impressive or unique about this company?

• Custom Solutions: Offering tailored solutions that cater to our needs, rather than using a one-size-fits-all approach, showcases Wondertab's commitment to quality and client satisfaction.
• Great Design: Great Responsive Design. Creativity with unique, cutting-edge designs stands out. Their ability to create visually stunning and highly functional websites that align with the latest design trends can be highly impressive.
• Responsive Communication: Wondertabs understood our vision and aligned it perfectly with our business objectives and goals.

Are there any areas for improvement or something Wondertabs could have done differently?

Not really. 

BACKGROUND

Please describe your company and position.

I am the SciTech Engagement Specialist of GFI APAC

Describe what your company does in a single sentence.

Consulting for the food sector

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wondertabs to accomplish?
Develop and interactive map that talks abotu career pathways in the food sector

SOLUTION

How did you find Wondertabs?

Online Search

Why did you select Wondertabs over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Wondertabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The career map project involved the creation of an interactive tool designed to guide recent graduates and mid-career professionals interested in the plant-based meat sector. This comprehensive resource provides insights into various job archetypes, breaks down the technology value chain of plant-based meat production, and highlights local training programs. 
The project aimed to empower individuals by offering a clear roadmap for entering and advancing within the plant-based meat industry. Additionally, ongoing efforts are focused on expanding the career map globally and continually updating it with new job archetypes to reflect industry developments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A fun and interactive website that people will use

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Wondertabs' project management skills were instrumental in bringing our career map to life. Their proactive coordination and attention to detail ensured smooth progress from start to finish. With clear communication and efficient handling of tasks, they kept us on schedule and facilitated seamless integration of feedback.

What was your primary form of communication with Wondertabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly stood out to me was WonderTabs' remarkable creativity throughout the project. They infused the career map with innovative design elements and imaginative features that made it both visually appealing and engaging for users. Their ability to think outside the box brought a fresh perspective to the table and elevated the entire experience. I was thoroughly impressed by their inventive approach, which added a unique flair to the final product.

Are there any areas for improvement or something Wondertabs could have done differently?

There was nothing they needed to improve on.

BACKGROUND

Please describe your company and position.

 I am the Corporate Services Manager of a healthcare company 

Describe what your company does in a single sentence.

UK-based neuromuscular medical device start up

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wondertabs to accomplish?
create a company website with an online store.

SOLUTION

How did you find Wondertabs?

Referral

Why did you select Wondertabs over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

A full-functional website, with a webstore.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Proactive Approach: Wondertabs not only met our specified requirements but went above and beyond by taking the initiative to suggest improvements and innovations. Their proactive approach significantly enhanced the overall quality of our website. 
• Clear Communication: Communication is key in any project, and Wondertabs excelled in keeping us informed at every stage. They provided clear and concise directions, ensuring that we were always on the same page throughout the development process. 
• Expert Guidance: The team at Wondertabs demonstrated a high level of expertise in web development. They provided valuable insights and guidance, making informed suggestions that greatly contributed to the success of our project. 
• Exceptional Customer Service: The level of customer service provided by Wondertabs was exceptional. They were responsive to our needs, addressing any concerns promptly and ensuring our satisfaction throughout the entire process.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Wondertabs not only met but exceeded our expectations in terms of project timelines. Their commitment to delivering results within the agreed-upon timeframe is commendable and greatly appreciated.

What was your primary form of communication with Wondertabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Wondertabs is not just a web development company; they were collaborative partners who genuinely cared about the success of our project.

Are there any areas for improvement or something Wondertabs could have done differently?

So far no complaints

BACKGROUND

Please describe your company and position.

I am the Manager of a bricks and mortar store.

Describe what your company does in a single sentence.

We are a brick and mortar store operating since 1989.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wondertabs to accomplish?

• To get a more current looking website, with great shopping experience and easy navigation

SOLUTION

How did you find Wondertabs?

Online Search

Why did you select Wondertabs over others?

• High ratings
• Pricing fit our budget
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

With a brief in mind, David and team proceeded to create and came up with an extensive layout to backend site for our Company...constant updates were provided and urgent requests were delivered within hours at max. 

The whole procedure for us whom are not in this field was seamless as videos were used as guidance and communication was on point all the time. Even up to today, 3 years later..we are still using their services. Not one time did I hear a "No". Every time they met our requests with kindness, big or small.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Feedbacks from customers on the ease of use.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I feel with every projects, there will be hiccups along the way but these are only to be expected and yes it was delivered within a good range of time and the results show that good things will come to those who wait.

What was your primary form of communication with Wondertabs?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

David and team are extremely consistent up to today and this is one of the rare companies with humans so kind and reliable.

Are there any areas for improvement or something Wondertabs could have done differently?

No...I've only good things to say and these are actuals from the results shown.

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of a clothing brand

Describe what your company does in a single sentence.

Our brand is a ready-to-wear Batik clothing line based in Singapore that hand-crafted in Indonesia. Designated by UNESCO as a Masterpiece of the Oral and Intangible Heritage of Humanity, we’d love to preserve and protect the art of Batik as the legacy of Indonesia, as well represent the culture of each province in Indonesia into a piece of clothing style.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wondertabs to accomplish?

• Design and Develop E-Commerce Website for our Clothing Brand

SOLUTION

How did you find Wondertabs?

• Referral

Why did you select Wondertabs over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Wondertabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Wondertabs designed and developed our website from the ground up for a local clothing brand. They delivered an attractive and easy-to-use website that garnered positive feedback from our customers and boosted our site traffic. The team delivered ahead of schedule and their creativity in coming up with a unique website design stood out. Additionally, the backend was designed to be user-friendly and easily operated by individuals without technical expertise.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the website was launched, we saw a significant increase in the number of customers reaching out to us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was efficiently executed within the expected timeframe, ensuring a smooth process through consistent communication and punctual adherence to deadlines.

What was your primary form of communication with Wondertabs?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They went above and beyond to meet our needs. They did an excellent job and also, the end result was just stunning!

Are there any areas for improvement or something Wondertabs could have done differently?

No. They were very competent.

BACKGROUND

Please describe your company and position.

I am the Chief Stridy Officer of Stridy Limited

Describe what your company does in a single sentence.

We advocate for cleaner environments by getting people to pick up litter in their urban and living environments!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wondertabs to accomplish?

• Revamp our website
• Design our new website layout
• Deliver multiple pages for our new website, with multiple revisions

SOLUTION

How did you find Wondertabs?

• Online Search
• Referral

Why did you select Wondertabs over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Wondertabs were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Wondertabs helped us design and develop our website to almost entirely revamp and improve it. This includes 4-5 pages of website development works such as graphic designing, wireframing, building, and testing. This was done fairly quickly in a span of just 2 weeks. There were, however, multiple requests from our end to refine and change certain elements and Wondertabs was extremely accommodating and timely for all the added works.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Wireframes completed 
• Each web page completed (not live)
• Each webpage completed and live

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Wondertabs and the person allocated to this project were extremely accommodating to our requests and timely on responses. They demonstrated high professionalism and capability in website development works.

What was your primary form of communication with Wondertabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very fast replies and reasonable pricing for great work done.

Are there any areas for improvement or something Wondertabs could have done differently?

We have been fully satisfied with the work done and delivered thus far

BACKGROUND

Please describe your company and position.

I am the Business Director of WriteHaus Asia

Describe what your company does in a single sentence.

Aside from being a Creative Agency that does publication, branding and marketing services, we also have an education arm which focus on K-12 education in Singapore & Indonesia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wondertabs to accomplish?

• Website
• Design
• Digital Marketing

SOLUTION

How did you find Wondertabs?

Online Search

Why did you select Wondertabs over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Wondertabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

David and his team are amazing to work with. In an industry where getting a "No it is not possible" from a vendor before even trying is common, David is the complete polar opposite. He will always surprise us by doing more than what we require him to do. 

He designs and conceptualised an entire website from scratch. He even helped managed our e-commerce store - reconciling data for us when it is not within his area of responsibility. Our first project was for a book launch and he helped us sell out more than 10,000 copies in 6 months. A perfectionist by nature - that is something you want to have in a partner / vendor - for you are guaranteed the best!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Sold 10,000 books
• Continued to work with David as a partner vendor for my clients
• Going into partnership for other business 
• Vendor to friend success story

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on the ball and always on time.

What was your primary form of communication with Wondertabs?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their ability to deliver beyond what's promised. Quality and customer satisfaction are of utmost importance to David and team. The fast response and consultative approach is ace.

Are there any areas for improvement or something Wondertabs could have done differently?

If David dont work as hard as he is doing. That is the only area of improvement.

BACKGROUND

Please describe your company and your position there.

I am the owner of a mental health business, Trident Therapy. We offer psychotherapy & counselling, hypnotherapy and family therapy services to clients in need. We ensure everyone has a place to seek help when they really need it. I am the founder and head psychotherapist at trident therapy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wondertabs, and what were your goals?

We were looking for a company to help us create a website for clients to visit to learn more about our company and our services. In addition to that, we wanted our clients to be able to make bookings via our website. While in the midst of the creation of the website, i realized my logo could do with a upgrade and also asked them for their help on that. Since halfway their work on the website was excellent, i decided to let them handle the logo work as well.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched online on local sites such as carousel and online sites like fiver. I spoke to a few companies and finally selected wondertabs. I liked some of designs of their past works and felt it suited my style. They were very accommodating to my needs and wants for my website. And did not push for payment at all.

They even did a sample mock up of my website to see if I was happy of how the design would turn out before I officially decided on them. Being able to show me a sample design without a deposit or payment was the deciding factor for me. This way i knew how the style of my website was going to be before committing to it.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The company had regular zoom meetings with me to discuss what i wanted for my website and what to update and edit. The first step was sending them any sort of layout or plan i had and references to any websites i wanted it to be similar or how websites in my field would look like for them to be aware of. From there they made a mock up based on my logo design and colours and the info i provided them.

From there was back and forth of editing stuff and layout to suit my needs.The company would get a list of stuff that needed to be worked on after our discussions over zoom. After every update from them, i would take a week or so to check out the website to find out any things to improve or if anything was not working for me. I wanted to incioroprate certain extra stuff from other sites to work with my website.

Wondertabs went the extra mile by helping me integrate it even more seamlessly to make it part of the website rather than making it seem like an add on. They also helped with my logo redesign. They made variations of the logo for me to choose from , and from there made different colour variations for me to see the different options to choose from. They definitely went the extra mile for me every step of the way.

How many people from the vendor's team worked with you, and what were their positions?

A project manager worked with me and was the one who was on the zoom meetings with me. I guess he head a team of editors, programmers and more IT stuff with him. The project manager was the one who digested everything i needed to his staff and they implemented it. I did not have the need to micromanage or contact their team members. The project manager took care of everything for me making it very simple for me.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching my site, i had many clients feedbacking to me the website looked great and very professional. The ease in booking and access to info also allowed me to have a increase in clients taking my service. Feedback about the site had been better than i expected. People also commented that the logo redesign was so much better and added depth to my company. But everyone have been saying the website seems to be very well done, professional and seamless.

Describe their project management style, including communication tools and timeliness.

i had weekly zoom meetings with the project manager who communicated my needs and wants to the rest of the team. He always updated me on the progress of the project and issues that that came up or that they were working on. I only communicated with the project manager and he understood the capabilities of his staff and the It part of it, so he was able to understand what i needed, what could be implemented, what could be improved and what could be done. I had no problem with anything and communication was easy and efficient.

What did you find most impressive or unique about this company?

The unique part that impressed me was they offered to do a mock up of the website for me to see if that was how or what i wanted. If their style of work suited me before i committed to them. To me this is not as easy thing to do and time and effort is needed to get info from me and do up a mock up , just to see if i wanted to engage them all the way. This allowed me to be more confident that they were the best people for my project. Another thing i was impressed is the amount of extra initiative they took to help improve my site.

There were multiple things that they did better than my original idea. They also implemented stuff to work more seamlessly than i initially wanted. And edited my project multiple times when needed. This is not something others would do after handing over a project.

Are there any areas for improvement or something they could have done differently?

I feel everything they have done and managed my project has been excellent and there is nothing they can improve. They have been very professional, they know their stuff, they are contactable, they go the extra mile and take lots of initiative in the projects and works they take. I felt that for a simple project as mine would turn out simple, but they added so much of quality and effort into it to make it an excellent piece of work.