Wondertabs

BACKGROUND

Please describe your company and position.

I am the Manager of a bricks and mortar store.

Describe what your company does in a single sentence.

We are a brick and mortar store operating since 1989.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wondertabs to accomplish?

• To get a more current looking website, with great shopping experience and easy navigation

SOLUTION

How did you find Wondertabs?

Online Search

Why did you select Wondertabs over others?

• High ratings
• Pricing fit our budget
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

With a brief in mind, David and team proceeded to create and came up with an extensive layout to backend site for our Company...constant updates were provided and urgent requests were delivered within hours at max. 

The whole procedure for us whom are not in this field was seamless as videos were used as guidance and communication was on point all the time. Even up to today, 3 years later..we are still using their services. Not one time did I hear a "No". Every time they met our requests with kindness, big or small.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Feedbacks from customers on the ease of use.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I feel with every projects, there will be hiccups along the way but these are only to be expected and yes it was delivered within a good range of time and the results show that good things will come to those who wait.

What was your primary form of communication with Wondertabs?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

David and team are extremely consistent up to today and this is one of the rare companies with humans so kind and reliable.

Are there any areas for improvement or something Wondertabs could have done differently?

No...I've only good things to say and these are actuals from the results shown.

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of a clothing brand

Describe what your company does in a single sentence.

Our brand is a ready-to-wear Batik clothing line based in Singapore that hand-crafted in Indonesia. Designated by UNESCO as a Masterpiece of the Oral and Intangible Heritage of Humanity, we’d love to preserve and protect the art of Batik as the legacy of Indonesia, as well represent the culture of each province in Indonesia into a piece of clothing style.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wondertabs to accomplish?

• Design and Develop E-Commerce Website for our Clothing Brand

SOLUTION

How did you find Wondertabs?

• Referral

Why did you select Wondertabs over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Wondertabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Wondertabs designed and developed our website from the ground up for a local clothing brand. They delivered an attractive and easy-to-use website that garnered positive feedback from our customers and boosted our site traffic. The team delivered ahead of schedule and their creativity in coming up with a unique website design stood out. Additionally, the backend was designed to be user-friendly and easily operated by individuals without technical expertise.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the website was launched, we saw a significant increase in the number of customers reaching out to us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was efficiently executed within the expected timeframe, ensuring a smooth process through consistent communication and punctual adherence to deadlines.

What was your primary form of communication with Wondertabs?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They went above and beyond to meet our needs. They did an excellent job and also, the end result was just stunning!

Are there any areas for improvement or something Wondertabs could have done differently?

No. They were very competent.

BACKGROUND

Please describe your company and position.

I am the Chief Stridy Officer of Stridy Limited

Describe what your company does in a single sentence.

We advocate for cleaner environments by getting people to pick up litter in their urban and living environments!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wondertabs to accomplish?

• Revamp our website
• Design our new website layout
• Deliver multiple pages for our new website, with multiple revisions

SOLUTION

How did you find Wondertabs?

• Online Search
• Referral

Why did you select Wondertabs over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Wondertabs were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Wondertabs helped us design and develop our website to almost entirely revamp and improve it. This includes 4-5 pages of website development works such as graphic designing, wireframing, building, and testing. This was done fairly quickly in a span of just 2 weeks. There were, however, multiple requests from our end to refine and change certain elements and Wondertabs was extremely accommodating and timely for all the added works.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Wireframes completed 
• Each web page completed (not live)
• Each webpage completed and live

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Wondertabs and the person allocated to this project were extremely accommodating to our requests and timely on responses. They demonstrated high professionalism and capability in website development works.

What was your primary form of communication with Wondertabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very fast replies and reasonable pricing for great work done.

Are there any areas for improvement or something Wondertabs could have done differently?

We have been fully satisfied with the work done and delivered thus far

BACKGROUND

Please describe your company and position.

I am the Business Director of WriteHaus Asia

Describe what your company does in a single sentence.

Aside from being a Creative Agency that does publication, branding and marketing services, we also have an education arm which focus on K-12 education in Singapore & Indonesia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wondertabs to accomplish?

• Website
• Design
• Digital Marketing

SOLUTION

How did you find Wondertabs?

Online Search

Why did you select Wondertabs over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Wondertabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

David and his team are amazing to work with. In an industry where getting a "No it is not possible" from a vendor before even trying is common, David is the complete polar opposite. He will always surprise us by doing more than what we require him to do. 

He designs and conceptualised an entire website from scratch. He even helped managed our e-commerce store - reconciling data for us when it is not within his area of responsibility. Our first project was for a book launch and he helped us sell out more than 10,000 copies in 6 months. A perfectionist by nature - that is something you want to have in a partner / vendor - for you are guaranteed the best!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Sold 10,000 books
• Continued to work with David as a partner vendor for my clients
• Going into partnership for other business 
• Vendor to friend success story

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on the ball and always on time.

What was your primary form of communication with Wondertabs?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their ability to deliver beyond what's promised. Quality and customer satisfaction are of utmost importance to David and team. The fast response and consultative approach is ace.

Are there any areas for improvement or something Wondertabs could have done differently?

If David dont work as hard as he is doing. That is the only area of improvement.

BACKGROUND

Please describe your company and your position there.

I am the owner of a mental health business, Trident Therapy. We offer psychotherapy & counselling, hypnotherapy and family therapy services to clients in need. We ensure everyone has a place to seek help when they really need it. I am the founder and head psychotherapist at trident therapy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wondertabs, and what were your goals?

We were looking for a company to help us create a website for clients to visit to learn more about our company and our services. In addition to that, we wanted our clients to be able to make bookings via our website. While in the midst of the creation of the website, i realized my logo could do with a upgrade and also asked them for their help on that. Since halfway their work on the website was excellent, i decided to let them handle the logo work as well.

SOLUTION

How did you select this vendor and what were the deciding factors?

I searched online on local sites such as carousel and online sites like fiver. I spoke to a few companies and finally selected wondertabs. I liked some of designs of their past works and felt it suited my style. They were very accommodating to my needs and wants for my website. And did not push for payment at all.

They even did a sample mock up of my website to see if I was happy of how the design would turn out before I officially decided on them. Being able to show me a sample design without a deposit or payment was the deciding factor for me. This way i knew how the style of my website was going to be before committing to it.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The company had regular zoom meetings with me to discuss what i wanted for my website and what to update and edit. The first step was sending them any sort of layout or plan i had and references to any websites i wanted it to be similar or how websites in my field would look like for them to be aware of. From there they made a mock up based on my logo design and colours and the info i provided them.

From there was back and forth of editing stuff and layout to suit my needs.The company would get a list of stuff that needed to be worked on after our discussions over zoom. After every update from them, i would take a week or so to check out the website to find out any things to improve or if anything was not working for me. I wanted to incioroprate certain extra stuff from other sites to work with my website.

Wondertabs went the extra mile by helping me integrate it even more seamlessly to make it part of the website rather than making it seem like an add on. They also helped with my logo redesign. They made variations of the logo for me to choose from , and from there made different colour variations for me to see the different options to choose from. They definitely went the extra mile for me every step of the way.

How many people from the vendor's team worked with you, and what were their positions?

A project manager worked with me and was the one who was on the zoom meetings with me. I guess he head a team of editors, programmers and more IT stuff with him. The project manager was the one who digested everything i needed to his staff and they implemented it. I did not have the need to micromanage or contact their team members. The project manager took care of everything for me making it very simple for me.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching my site, i had many clients feedbacking to me the website looked great and very professional. The ease in booking and access to info also allowed me to have a increase in clients taking my service. Feedback about the site had been better than i expected. People also commented that the logo redesign was so much better and added depth to my company. But everyone have been saying the website seems to be very well done, professional and seamless.

Describe their project management style, including communication tools and timeliness.

i had weekly zoom meetings with the project manager who communicated my needs and wants to the rest of the team. He always updated me on the progress of the project and issues that that came up or that they were working on. I only communicated with the project manager and he understood the capabilities of his staff and the It part of it, so he was able to understand what i needed, what could be implemented, what could be improved and what could be done. I had no problem with anything and communication was easy and efficient.

What did you find most impressive or unique about this company?

The unique part that impressed me was they offered to do a mock up of the website for me to see if that was how or what i wanted. If their style of work suited me before i committed to them. To me this is not as easy thing to do and time and effort is needed to get info from me and do up a mock up , just to see if i wanted to engage them all the way. This allowed me to be more confident that they were the best people for my project. Another thing i was impressed is the amount of extra initiative they took to help improve my site.

There were multiple things that they did better than my original idea. They also implemented stuff to work more seamlessly than i initially wanted. And edited my project multiple times when needed. This is not something others would do after handing over a project.

Are there any areas for improvement or something they could have done differently?

I feel everything they have done and managed my project has been excellent and there is nothing they can improve. They have been very professional, they know their stuff, they are contactable, they go the extra mile and take lots of initiative in the projects and works they take. I felt that for a simple project as mine would turn out simple, but they added so much of quality and effort into it to make it an excellent piece of work.

BACKGROUND

Please describe your company and position.

I am the Brand Manager of Shotech Press

Describe what your company does in a single sentence.

Printing solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wondertabs to accomplish?

Website Revamp

SOLUTION

How did you find Wondertabs?

Online Search

Why did you select Wondertabs over others?

• Close to my geographic location
• Great culture fit

Describe the scope of work in detail. Please include a summary of key deliverables.

The project's scope encompassed the transformation of my website, transitioning it from an outdated design to align with current trends. Additionally, it involved the incorporation of specific pages, carousels, and categories to effectively convey my business's products and services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website has undergone a significant enhancement in terms of information and speed compared to its previous version. It now offers more comprehensive and relevant content.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Wondertabs team always responded to my messages within the same day.

What was your primary form of communication with Wondertabs?

Email or Messaging App

What did you find most impressive or unique about this company?

Their dedication and passion truly shined through in their work, which was evident from the results they produced.

Are there any areas for improvement or something Wondertabs could have done differently?

I'm happy with everything so far!

BACKGROUND

Please describe your company and position.

I am the Manager of a trading company

Describe what your company does in a single sentence.

Trading

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wondertabs to accomplish?

• Revamp website
• Looking for a more friendly platform for easier update and maintainence.

SOLUTION

How did you find Wondertabs?

Online Search

Why did you select Wondertabs over others?

• Close to my geographic location
• Pricing fit our budget
• Company values aligned
• Support start-up

How many teammates from Wondertabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Wondertab has helped with our website revamp, provide creative ideas, suggestions and regular support when we encounter issues with updates, hosting etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The website revamp exceeded our expectations. 
• An easy platform for us to update the website. 
• Continuous support from Wondertab in the maintainence of the website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Wondertab completed the revamp of our website on time and to our satisfaction. They also provide continuous support even though it has passed the agreed maintance time line.

What was your primary form of communication with Wondertabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They understand our requirements and was quick to

Are there any areas for improvement or something Wondertabs could have done differently?

Nil

BACKGROUND

Please describe your company and position.

I am the Senior Operations Manager of Another Levell

Describe what your company does in a single sentence.

Streetwear fashion

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wondertabs to accomplish?

• Website revamp
• Events page setup

SOLUTION

How did you find Wondertabs?

Online Search

Why did you select Wondertabs over others?

Great culture fit

How many teammates from Wondertabs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Needed a very last minute urgent job to revamp our website
• Setup our events page for celebrity collaboration sales

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

No words except - they did an extremely great job. Supersceded my company’s expectations in such a short time period. Eternally grateful for their great professionalism and hardwork/efforts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they delivered and responded promptly and on time. Couldn’t ask for any better.

What was your primary form of communication with Wondertabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their customer service is top-notch.

Are there any areas for improvement or something Wondertabs could have done differently?

Maybe they should hire more developers so they can take in more projects!

BACKGROUND

Please describe your company and position.

I am the Co Founder and CSO of a marketing agency.

Describe what your company does in a single sentence.

Marketing Transformation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wondertabs to accomplish?

• build an easy experience website that leaves the visitor with enough information about who we are and what we do

SOLUTION

How did you find Wondertabs?

Referral

Why did you select Wondertabs over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Website design and set-up. UX

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Get the website up and running in two weeks from concept to execution

Describe their project management. Did they deliver items on time? How did they respond to your needs?

David and his team managed create our website within a timeline that was frankly quite tight. They were exceptional in their response rates and even available over weekends to meet our deadlines. It was a pleasure woking with them; I would recommend them to anyone who needs great design and impeccable implementation of a website.

What was your primary form of communication with Wondertabs?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to understand our design sense and respond with practical ways to achieve it.

Are there any areas for improvement or something Wondertabs could have done differently?

not really !

BACKGROUND

Please describe your company and your position there.

We are a corporate gift company that focuses on providing quality services at an affordable price.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wondertabs, and what were your goals?

We decided to expand out and cater to clients who seek for premium corporate gifts, thus requiring another brand new website. That's where Wondertabs came in, to help us out with developing the website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online, on Google and Carousell. We shortlisted 5 after considering the price quoted to us. After a meeting with them, we felt they are the right fit for this job in terms of the person-in-charge (David), price quoted and past projects seen.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a physical meeting, to share our ideas across, of how we would want the website to look like. From there, David and his team showed us the first mock-up after a week. Although there were hiccups throughout the two months, they were able to resolve the issues raised within a few days and amend the website according to the feedback we provided.

How many people from the vendor's team worked with you, and what were their positions?

David was the main point of contact and I believe there were at least 2-3 other web developers working on our website!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After consulting the colleagues in our company, we were all impressed with the website design and features!

Describe their project management style, including communication tools and timeliness.

We mainly used Whatsapp as our communication tool.

What did you find most impressive or unique about this company?

As we have used WordPress before, we roughly understand how the website works. However, there are many features that are new to us, and David and his team really made maintenance of the website simple and easy by also providing us with tutorial videos.

Are there any areas for improvement or something they could have done differently?

David and his team have reached out to me on the timeline issue and realized we have a misunderstanding all along. Issue has been resolved and we are definitely pleased with their work punctuality. Thank you Wondertabs team for addressing my concerns.