Wise People

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Specialist of Ecol Sp. z o.o.

Describe what your company does in a single sentence.

We provide maintenance support solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wise People to accomplish?

Design and implementation of a new company website

SOLUTION

How did you find Wise People?

Online Search

Why did you select Wise People over others?

Referred to me

How many teammates from Wise People were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included a joint UX workshop, the agency's preparation of the site's graphic design, collaboration on the site's structure and subpages, as well as implementation and development. Conducting UX workshops positively influenced a better understanding and consideration of the needs and expectations of site visitors. The workshop helped to design correct interactions with the site, which can improve user loyalty in the future.

The new graphic design of the site, designed by Wise People, took into account both the needs of us as clients and the conclusions reached during the joint UX workshop. The site's key visual is in line with contemporary standards, while also matching the industry in which we operate. Implementation and development were based on cooperation between Wise People and our company. We discussed the results of the work on an ongoing basis and made the necessary corrections, thanks to which the work went smoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results that prove the success of the project are the execution of the goals set in the brief. These goals were written out before the work began, and after the site was launched, once again verified. These included the creation of a "knowledge base" section, the implementation of a color identification system, as well as solutions for self-management of the site's content.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The work was carried out according to a set schedule. Communication was carried out in the manner most convenient for us, that is, based on a shared document with guidelines and changes, as well as occasional meetings in the form of video conferencing. All needs and suggestions for changes were discussed and implemented in a timely manner.

What was your primary form of communication with Wise People?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Wise People's project management skills and understanding of our industry and its requirements from a digital perspective. In the business approach - sincerity in conversation and cooperation. Moreover, we appreciated their complete understanding of our ideas and proper implementation on the site. As a client, we aimed to make both sides of the project happy with the cooperation, and this seems to have worked out.

Are there any areas for improvement or something Wise People could have done differently?

There were no such areas. In retrospect, it's always possible to identify areas for improvement or alternative approaches, but Wise People did their best with the information and resources we gave them at the time.

BACKGROUND

Please describe your company and position.

I am the COO of iMakeable

Describe what your company does in a single sentence.

We are a software development company focused on building custom solutions for start-ups and SMEs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wise People to accomplish?

• Clarify our vision of our website redesign
• Summarize our expectations in terms of UX/UI design

SOLUTION

How did you find Wise People?

Referral

Why did you select Wise People over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Wise People were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have asked Wise People to help us in clarifying our expectations and business goals that would cover our rebranding project. Wise People's team conducted a product discovery workshop that extensively covered all necessary aspects of our endeavor.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to a discovery workshop carried out by the Wise People team, we reworked our values and target groups to start a new chapter in communicating our offerings, including to foreign markets. Defining the project became the basis for further branding, design and webdevelopment work. In each of these areas, Wise People are experts with an optimized template, structured processes and effective business know-how.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivery was perfectly on time and we felt that they really understand what we need to do and what we need to know before proceeding with the project.

What was your primary form of communication with Wise People?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their experience in web design was outstanding; we trusted them with all matters that we weren't sure about.

Are there any areas for improvement or something Wise People could have done differently?

Not at all.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Sharebee

Describe what your company does in a single sentence.

Sharebee platform makes it easy to manage the Employee Advocacy program.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wise People to accomplish?

• Creating a new version of the company website.
• Designing editable landing pages.
• Rebranding and refreshing our communication.

SOLUTION

How did you find Wise People?

• Online Search
• Referral

Why did you select Wise People over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Wise People were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project details:

• Website layout: UX/UI design consistent with the brandbook and the concept of implementing original content, and photography.
• Team collaboration and synergy: excellent communication about the design with the client and within the executive team.
• Communication of values and products: emphasizing the humane, authentic face of the Sharebee team.
• Effect: A distinctive, friendly, easy-to-read site that expresses the character of the brand and the professionals behind it.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Creation of an easy-to-read website presenting our entire offer: https://sharebee.pl/en/

Describe their project management. Did they deliver items on time? How did they respond to your needs?

A good start of the project was a workshop where we analyzed the existing communication and what we needed. The cooperation was honest and clear, with mutual commitment and understanding. The website we have now is easy to edit for non-technical people, and it is very consistent with our branding. If I can give some advice to other companies – take it seriously, set some time aside for content polishing, team meetings and feedback.

With frequent iterations, the work will go smoothly for both parties. The result will definitely be rewarding. The Wise People team takes care of every stage of the project, keeps its hand on the pulse. Doing a new website does not have to be nerve-wracking at all! 🙂

What was your primary form of communication with Wise People?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I strongly and unreservedly recommend Wise People. They do a great job, they are a true partner, they deliver what they promise.

Are there any areas for improvement or something Wise People could have done differently?

Additional workshops on advanced wordpress maintenance.

BACKGROUND

Please describe your company and your position there.

Savangard is a trusted technology partner with an established position on the market and long-term relationships with Clients and Partners. 20 years of experience in over a dozen countries has given us reliable foundations, courage and independence to take up any challenge in which our expert knowledge is the key to success. I'm a marketing specialist and handled the project management of the implementation of the new website from the beginning.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wise People, and what were your goals?

Due to the rapid growth of the company, we concluded that our online image does not correspond to our market position. Therefore, to improve the situation, we decided to cooperate with WisePeople to implement a new website that will allow us to increase our online visibility.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found the supplier because of a case study of a project they did in the past, which spread quite widely in marketing buzz.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We held workshops in which we defined our goals and needs. Then we moved on to visual designs (mockups), after which we moved on to backend work. The final element was uploading the final content and wide-ranging tests.

How many people from the vendor's team worked with you, and what were their positions?

At the business stage of the project, we held talks mainly with Slawomir Kornacki co-founder of the company. Then at the implementation stage of the project, we already had a dedicated Project Manager Mateusz Lebidzinski, who during the project was promoted to COO of Wise People - congratulations!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the site was launched, the first leads began flowing to us from the brief included on the site. In addition, we met with complimentary feedback from our employees and customers regarding the new Savangard visual design caused by the site.

Describe their project management style, including communication tools and timeliness.

We contacted with Mateusz mainly by email, and once a week for a short online status depending on the project phase. We also used text messages or direct calls in emergencies, which suited me.

What did you find most impressive or unique about this company?

We appreciate Wise People, first and foremost, for their direct approach, business awareness and honesty. From the very beginning, we felt that we were in the same boat.

Are there any areas for improvement or something they could have done differently?

Every project and collaboration can always be improved. In this case, Wise People can still work on the accuracy of the project calculation. Possibly make the specifics of the project more precise, so that it would be more possible to determine the approximate amount of implementation.

BACKGROUND

Please describe your company and your position there.

I am the CEO of the Real Estate company in Poland. We work mostly with clients that want to buy landbanks, houses and flats. On top of that, we also build a secondary business focusing on a short-term rent.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wise People, and what were your goals?

We hired Wise People to build us the website

SOLUTION

How did you select this vendor and what were the deciding factors?

They had really interesting design pieces on their website, and we had very good response time too. In overall, they also had good undestanding of the problem we were facing - that is, we needed website, but we actually didnt know where to start, and what is important.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

My business was already working for quite a while but wihout a proper webpage. I had some reference points to start, and Wise People took them from me, analysed during the workshop part, and came back to me with an estimation. On the basis of these information, they started building the wbesite updating me in the most crucial moments so I could control the progress and its final shape. Once finished, we also used support service they provide. So far, everything works great.

How many people from the vendor's team worked with you, and what were their positions?

1 designer, 1 developer, 1 Project Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have more leads that come directly from the webpage + we have one main web to to place new offers in clear and concise way for our customers. Good thing is that the website is easy to navigate and edit/create new posts. Exactly what we were after.

Describe their project management style, including communication tools and timeliness.

I dont have any reference point to that, but we were working very dynamically, and the Wise People team reacted on time and in line with our needs.

What did you find most impressive or unique about this company?

They suggested us some solutions we wasn't aware of - in overall - They know their business well, anticipating what could be helpful and useful and implement these elements.

Are there any areas for improvement or something they could have done differently?

Could find anything in particular at the moment.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Paq Media and the owner of the Paq Studio SEO agency. Our company employs approx. 10 qualified specialists in the field of SEO and e-commerce. For our clients, we obtain organic traffic from search engines - especially from Google.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wise People?

We hired Wise People to accompany us in the development processes of the paq-studio.com websites. We know SEO, but we were looking for a competent partner to support us in UI and UX.

What were your goals for this project?

We wanted to improve the brand image, make it easier for customers to use the blog and offer, and increase the number of leads.

SOLUTION

How did you select Wise People?

We were looking for a UI, UX agency of a size similar to ours. We wanted to work with experienced specialists who can run nationwide brands. We want a strong position on the SEO market with strong competences in e-commerce, which is why we could not afford to work with random people with low qualifications. We saw the Wise People portfolio and trusted them from the very beginning.

Describe the project in detail.

We started our cooperation with setting priorities. We wanted to build the company's brand image, because so far Paq Studio was associated only with my person - the person of a freelancer. We employ nearly 10 people, so changing the direction in the perception of our brand is crucial and I believe that we are on the right track to achieve this goal.

What was the team composition?

We worked with two seniors of UI design Wise Pe who implemented projects for nationwide brands.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are too small an organization to measure the effects numerically, but we observe that we are perceived differently on the market. We are at the stage of expanding the offer, and when we grow to the target size, we will work on Excel to measure key metrics on our website.

How effective was the workflow between your team and theirs?

From the beginning, the manager and myself worked with the Wise People team. We meet at weekly meetings and solve current problems by phone or on Slack.

What did you find most impressive about this company?

Work efficiency and the ability to stick to design assumptions. There is nothing worse than not sticking to your long-term goals.

I appreciate them for their attractive project budgeting. Because of them, we are able to work out acceptable costs

Are there any areas for improvement?

Nothing special. We are very pleased with the course of cooperation so far.

BACKGROUND

Please describe your company and your position there.

Tigers - CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wise People, and what were your goals?

Website design & development of www.tigers.pl

SOLUTION

How did you select Wise People and what were the deciding factors?

They listen well and understood the project quickly.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

UX/UI Design + WordPress development.

How many people from the vendor's team worked with you, and what were their positions?

We've worked with few people from the team, but the core team included: an account manager, great web designer Mateusz, and a team of solid WP developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We've received great feedback from the public after the deploy. 

Describe their project management style, including communication tools and timelines.

They are really responsible, respectful of deadlines, quick to respond, and focused on our project.

What did you find most impressive or unique about this company?

Great understanding of our business and brand goals.

Are there any areas for improvement or something they could have done differently?

Details to small to mention.

BACKGROUND

Please describe your company and your position there.

I am a policy analyst in my organization that is working on openness in digital policies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wise People, and what were your goals?

Our website was out of date, so we needed somebody to develop our new WordPress site that would be easy to use and adapt to our different needs.

SOLUTION

How did you select Wise People and what were the deciding factors?

Wise People was recommended to us by a friend. The deciding factor was the quality-price ratio, the solutions WP proposed at the first meeting, and that they seemed nice to work with and professional.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The key deliverable was our WordPress site with diverse tabs and functions, such as event registration forms, a library, a blog section, and a large team section that includes our partners. They have also developed simple visual guidelines for us as we don't have an in-house graphic designer.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a project manager and a developer mainly throughout the whole project, and with a graphic designer mostly at the beginning. We also had contact with some employees responsible for invoicing, customer satisfaction, and sales.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our new site is much easier to use and well-structured. We have not seen a substantial increase in visits, but we have received some positive feedback and we have good tools to use for event registration and displaying our partners, which were important for us.

Describe their project management style, including communication tools and timelines.

We had weekly calls to discuss plans for a given week and we had feedback sessions, especially regarding the visual and logical side of things. We used a dedicated online tool for commenting and feedback, which was very easy to use and worked well.

What did you find most impressive or unique about this company?

Very friendly and human approach and good listening. We felt that the company really took in our feedback, which was very positive.

Are there any areas for improvement or something they could have done differently?

The developer could possibly use some support from another developer or QA could have been a bit stronger. We spent some time reporting errors on the site after they have been theoretically already checked. But Wise People were always very fast to respond to them, so this is appreciated.

BACKGROUND

Please describe your company and your position there.

I am a managing director of a software development company. My main responsibilities lie in the area of customer success management. Our clients come from all walks of business, from startups, to mature organisations and well known brands. We help them scope and develop software that helps their companies gather and visualise data vital to their businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wise People?

We hired Wise People to design and develop our new website. Our old one, made with a ready-to-use Wordpress template, was heavy and became very inconvenient to use with time. It was the right moment to decide on a custom made website, that wouldn't give our marketing managers headaches.

What were your goals for this project?

Our goal was to come up with the first version of the website as quickly as possible and then, once the first version is live, build additional subpages. We wanted a clean and elegant design that would engage users and showcase our portfolio.

SOLUTION

How did you select this vendor?

Before we chose the vendor, we made a research of design agencies that worked on websites for software companies. Out of the ones we shortlisted, Wise People were the most open-minded and flexible in terms of cooperation. We were able to start quite fast and adjust the way we worked to the vision of building an MVP first. It worked our very well.

Describe the project and the services they provided in detail.

Wise People ran discovery workshops to understand our company, our values and the way we work with our clients. Then, they created mood boards to show proposed styles, colours and layouts. When we chose the direction, their team started to work on the designs. I think they nailed it in the second version. Once the designs for the essential pages were done, they proceeded with development.

What was the team composition?

We were able to keep the same team for the entire cooperation. There was a UI designer, UX designer, a developer and a project manager in the team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Launching the new version of the website allowed us to showcase our products like never before. We were able to easily create new and various subpages thanks to modular design with modules we could show or hide. The new design resulted in a conversion growth of 200%.

How was project management arranged and how effective was it?

We used Trello for project management and Slack for daily communication. I find both tools enough for a project like ours. We kicked off fast and with impressive pace, but went through some turbulence after the MVP phase. Fortunately, the team at Wise People was opened to feedback and we managed to keep up with the pace and responsiveness afterwards.

What did you find most impressive about this company?

I find them honestly interested in their clients' businesses. They put a lot of attention in understanding the circumstances in which their clients operate. I'm sure it's their secret weapon in delivering the right design for the right client.

Are there any areas for improvement?

We had some misunderstandings and communication issues coming form the fact that not all team members were available for our project from the beginning. It made us rephrase and repeat the same things for a few times, which was frustrating. We were able to fix it after a feedback session Wise People took very seriously.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of an it services company

Describe what your company does in a single sentence.

Software implementation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wise People to accomplish?

• Make a new company website

SOLUTION

How did you find Wise People?

Referral

Why did you select Wise People over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from Wise People were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and development of complex company website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our new website has a good user experience, is well optimized and fast. Is also easy to use from the admin site. Now we get more leads from this source.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management of Wise People is very responsive. They deliver work on time and taking care of understanding customer's needs.

What was your primary form of communication with Wise People?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were creative and trustworthy.

Are there any areas for improvement or something Wise People could have done differently?

Nothing specific comes to my mind.