Wise People

Please describe your company and your position there.

I am the CEO of Paq Media and the owner of the Paq Studio SEO agency. Our company employs approx. 10 qualified specialists in the field of SEO and e-commerce. For our clients, we obtain organic traffic from search engines - especially from Google.

For what projects/services did your company hire Wise People?

We hired Wise People to accompany us in the development processes of the paq-studio.com websites. We know SEO, but we were looking for a competent partner to support us in UI and UX.

What were your goals for this project?

We wanted to improve the brand image, make it easier for customers to use the blog and offer, and increase the number of leads.

How did you select Wise People?

We were looking for a UI, UX agency of a size similar to ours. We wanted to work with experienced specialists who can run nationwide brands. We want a strong position on the SEO market with strong competences in e-commerce, which is why we could not afford to work with random people with low qualifications. We saw the Wise People portfolio and trusted them from the very beginning.

Describe the project in detail.

We started our cooperation with setting priorities. We wanted to build the company's brand image, because so far Paq Studio was associated only with my person - the person of a freelancer. We employ nearly 10 people, so changing the direction in the perception of our brand is crucial and I believe that we are on the right track to achieve this goal.

What was the team composition?

We worked with two seniors of UI design Wise Pe who implemented projects for nationwide brands.

Can you share any outcomes from the project that demonstrate progress or success?

We are too small an organization to measure the effects numerically, but we observe that we are perceived differently on the market. We are at the stage of expanding the offer, and when we grow to the target size, we will work on Excel to measure key metrics on our website.

How effective was the workflow between your team and theirs?

From the beginning, the manager and myself worked with the Wise People team. We meet at weekly meetings and solve current problems by phone or on Slack.

What did you find most impressive about this company?

Work efficiency and the ability to stick to design assumptions. There is nothing worse than not sticking to your long-term goals.

I appreciate them for their attractive project budgeting. Because of them, we are able to work out acceptable costs

Are there any areas for improvement?

Nothing special. We are very pleased with the course of cooperation so far.

Please describe your company and your position there.

Tigers - CEO

For what projects/services did your company hire Wise People, and what were your goals?

Website design & development of www.tigers.pl

How did you select Wise People and what were the deciding factors?

They listen well and understood the project quickly.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

UX/UI Design + WordPress development.

How many people from the vendor's team worked with you, and what were their positions?

We've worked with few people from the team, but the core team included: an account manager, great web designer Mateusz, and a team of solid WP developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We've received great feedback from the public after the deploy. 

Describe their project management style, including communication tools and timelines.

They are really responsible, respectful of deadlines, quick to respond, and focused on our project.

What did you find most impressive or unique about this company?

Great understanding of our business and brand goals.

Are there any areas for improvement or something they could have done differently?

Details to small to mention.

Please describe your company and your position there.

I am a policy analyst in my organization that is working on openness in digital policies.

For what projects/services did your company hire Wise People, and what were your goals?

Our website was out of date, so we needed somebody to develop our new WordPress site that would be easy to use and adapt to our different needs.

How did you select Wise People and what were the deciding factors?

Wise People was recommended to us by a friend. The deciding factor was the quality-price ratio, the solutions WP proposed at the first meeting, and that they seemed nice to work with and professional.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The key deliverable was our WordPress site with diverse tabs and functions, such as event registration forms, a library, a blog section, and a large team section that includes our partners. They have also developed simple visual guidelines for us as we don't have an in-house graphic designer.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a project manager and a developer mainly throughout the whole project, and with a graphic designer mostly at the beginning. We also had contact with some employees responsible for invoicing, customer satisfaction, and sales.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our new site is much easier to use and well-structured. We have not seen a substantial increase in visits, but we have received some positive feedback and we have good tools to use for event registration and displaying our partners, which were important for us.

Describe their project management style, including communication tools and timelines.

We had weekly calls to discuss plans for a given week and we had feedback sessions, especially regarding the visual and logical side of things. We used a dedicated online tool for commenting and feedback, which was very easy to use and worked well.

What did you find most impressive or unique about this company?

Very friendly and human approach and good listening. We felt that the company really took in our feedback, which was very positive.

Are there any areas for improvement or something they could have done differently?

The developer could possibly use some support from another developer or QA could have been a bit stronger. We spent some time reporting errors on the site after they have been theoretically already checked. But Wise People were always very fast to respond to them, so this is appreciated.

Please describe your company and your position there.

I am a managing director of a software development company. My main responsibilities lie in the area of customer success management. Our clients come from all walks of business, from startups, to mature organisations and well known brands. We help them scope and develop software that helps their companies gather and visualise data vital to their businesses.

For what projects/services did your company hire Wise People?

We hired Wise People to design and develop our new website. Our old one, made with a ready-to-use Wordpress template, was heavy and became very inconvenient to use with time. It was the right moment to decide on a custom made website, that wouldn't give our marketing managers headaches.

What were your goals for this project?

Our goal was to come up with the first version of the website as quickly as possible and then, once the first version is live, build additional subpages. We wanted a clean and elegant design that would engage users and showcase our portfolio.

How did you select this vendor?

Before we chose the vendor, we made a research of design agencies that worked on websites for software companies. Out of the ones we shortlisted, Wise People were the most open-minded and flexible in terms of cooperation. We were able to start quite fast and adjust the way we worked to the vision of building an MVP first. It worked our very well.

Describe the project and the services they provided in detail.

Wise People ran discovery workshops to understand our company, our values and the way we work with our clients. Then, they created mood boards to show proposed styles, colours and layouts. When we chose the direction, their team started to work on the designs. I think they nailed it in the second version. Once the designs for the essential pages were done, they proceeded with development.

What was the team composition?

We were able to keep the same team for the entire cooperation. There was a UI designer, UX designer, a developer and a project manager in the team.

Can you share any information that demonstrates the impact that this project has had on your business?

Launching the new version of the website allowed us to showcase our products like never before. We were able to easily create new and various subpages thanks to modular design with modules we could show or hide. The new design resulted in a conversion growth of 200%.

How was project management arranged and how effective was it?

We used Trello for project management and Slack for daily communication. I find both tools enough for a project like ours. We kicked off fast and with impressive pace, but went through some turbulence after the MVP phase. Fortunately, the team at Wise People was opened to feedback and we managed to keep up with the pace and responsiveness afterwards.

What did you find most impressive about this company?

I find them honestly interested in their clients' businesses. They put a lot of attention in understanding the circumstances in which their clients operate. I'm sure it's their secret weapon in delivering the right design for the right client.

Are there any areas for improvement?

We had some misunderstandings and communication issues coming form the fact that not all team members were available for our project from the beginning. It made us rephrase and repeat the same things for a few times, which was frustrating. We were able to fix it after a feedback session Wise People took very seriously.

Please describe your company and your position there.

We are Maatwerk Online, a digital agency. I'm one of the owners.

For what projects/services did your company hire Wise People, and what were your goals?

For creating a website for our client BK IT Solutions.We where in a lack of resources because we had a lot of other projects for our own development team. That's why Wise People helped us out.

How did you select Wise People and what were the deciding factors?

I contacted them after Googling. Reason I choose for them is because we had good contact.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Delivering a website for BK IT Solutions.

How many people from the vendor's team worked with you, and what were their positions?

1 developer and 1 project manager

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project went very well with an awesome result.

Describe their project management style, including communication tools and timelines.

We used a Slack channel and had good communication every day.

What did you find most impressive or unique about this company?

Clean coding and fast work.

Are there any areas for improvement or something they could have done differently?

No, everything went well.