Windhill Design

BACKGROUND

Please describe your company and your position there.

I am the owner of a small used book store.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Windhill Design, and what were your goals?

We purchased the bookstore 2 1/2 years ago. Our website was created about 20 years ago and it needed some updating. Link at Windhill Design was very responsive and helpful with all of our change requests.

SOLUTION

How did you select Windhill Design and what were the deciding factors?

The previous owners of the book store had used Windhill Designs and they highly recommended them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Link walked us through how to make changes to the website so we understand the process and can do it ourselves now.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with Link.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website is now more up to date.

Describe their project management style, including communication tools and timeliness.

The team was very responsive to our questions.

What did you find most impressive or unique about this company?

Being able to deal directly with the owner.

Are there any areas for improvement or something they could have done differently?

None.