Service Layer Dev for ISP & Telecommunications Company
- Custom Software Development Web Development
- Confidential
- Sep. - Oct. 2023
"They considered and provided feedback when they saw change requests would have negative outcomes."
- Telecommunications
- Auckland, New Zealand
- 11-50 Employees
- Online Review
- Verified
Wildlabs created a new service layer that would enable an ISP and telecommunications firm's website to send lead data to Campaign Monitor, create users and tickets in Zendesk, and process payments at checkout.
Wildlabs completed the project and ensured all BSS elements responded as expected by conducting UAT and E2E tests. Their team understood the client's customer journey and paid close attention to both code functionality and end-customer outcomes. They also communicated regularly through Slack.