WGA Marketing Sdn Bhd

BACKGROUND

Introduce your business and what you do there.

I'm a dentist at Alight Dental, a professional dental clinic that renders a wide range of comprehensive dental treatments for all ages.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WGA Marketing Sdn Bhd?

We needed help with website design, programming, and digital marketing.

SOLUTION

What was the scope of their involvement?

WGA Marketing Sdn Bhd provides website design, programming, and digital marketing services. The team focuses on enhancing our brand awareness and digital presence through SEO, social media (Facebook, Instagram, and TikTok), Google Ads, email marketing, and WhatsApp marketing. They also create data-driven marketing strategies and reports.

WGA Marketing Sdn Bhd handles our social media posts, including images and captions, done weekly and three mini-campaigns per week. They also create website landing pages, live pages, and per campaign, SEO reports in PDF format monthly, and a monthly marketing calendar in PDF format.

What is the team composition?

We work with three teammates from WGA Marketing Sdn Bhd.

How did you come to work with WGA Marketing Sdn Bhd?

We found WGA Marketing Sdn Bhd through a referral and chose them because they were very professional, fast, and honest in delivering all our marketing needs. On top of that, they constantly update and tailor our requests for website design. The staff is also very friendly and approachable and helps us weigh the pros and cons of making marketing decisions.

How much have you invested with them?

We've spent $2,000.

What is the status of this engagement?

We started working together in October 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've seen an 80% increase in patient inquiries, social media engagement, and website traffic within 3–6 months. Patients can now find us via SEO, our website, and social media platforms like Facebook and Instagram.

How did WGA Marketing Sdn Bhd perform from a project management standpoint?

WGA Marketing Sdn Bhd's project management is excellent. They're very punctual, and we love their service. We communicate via WhatsApp and email.

What did you find most impressive about them?

WGA Marketing Sdn Bhd's friendly and approachable staff is always able to deliver according to the timeline. They inform us in detail about the steps taken and what to expect. Overall, WGA Marketing Sdn Bhd provides excellent professional service.

Are there any areas they could improve?

It would be helpful if they provided an hourly rate or package on a monthly retainer fee. They spend a lot of time designing the website.