Webspace Solutions

BACKGROUND

Please describe your company and your position there.

I'm a project manager in the website development and marketing company called ClearSolid.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webspace Solutions, and what were your goals?

With Webspace Solutions we created 3 Shopify eCommerce stores and 2 mobile Apps!

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed the team and they provided us with the best solutions for all our questions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Webspace Solution team works for me on different projects! They have created 3 different E-commerce Stores for us! They have created a UI/UX design first for our Stores in Figma! And After our Approval, They have coded them in Custom Shopify and WordPress E-commerce Store! The webspace Solutions team help us to set up our Mobile Applications as well! They created designs for all screens first! And once we approved the design they converted them into Hybrid Apps! They provide full work flow support from scratch to Launch!

How many people from the vendor's team worked with you, and what were their positions?

They have a 20-30 person team for Web development projects and a 30-40 person team for Mobile Application Projects! And I deal with their 2 project managers only (Pooja and Sunil)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our websites we received a lot of positive feedback from our clients. They said that their customers are very satisfied, the new website is much easier to use than the older one, and also the Webspace Solution team created a great mobile app that brought more than 70% of leads.

Describe their project management style, including communication tools and timeliness.

We communicated with the project managers on Slack and if we had any queries or questions they were very responsive. They solved issues and bugs in a very short time.

What did you find most impressive or unique about this company?

Professionalism, high-quality products, a fast and fruitful communication

Are there any areas for improvement or something they could have done differently?

They fixed all the issues and bugs that we had in a very fast way

BACKGROUND

Please describe your company and your position there.

I am the owner of a landscape design-build company and a social media marketing company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webspace Solutions, and what were your goals?

I have hired Webspace Solutions for various website and blog help including making changes to my websites and funnels, blogs and more.

SOLUTION

How did you select Webspace Solutions and what were the deciding factors?

It is really easy to communicate with the team at Webspace Solutions, they are efficient and they are always great at what they do.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Whenever I needed help with my blogs, WordPress website, and marketing funnels, I could call on Webspae Solutions to help me. I never needed to do anything except detail the task and then it would be completed, and look great. It was always very easy to communicate adjustments I needed to have done as well.

How many people from the vendor's team worked with you, and what were their positions?

I worked mainly with one expert.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have a very small business, so I was mainly looking for website content uploading, and adjuments. I received what I asked for.

Describe their project management style, including communication tools and timelines.

We would always receive the completed projects in a timely manner. I rarely had a tight deadline, so I was pleased with the communication along the way.

What did you find most impressive or unique about this company?

The project leader, Sunil, has checked in with me a few times asking if I needed help with other projects. I appreciated this as sometimes I did need help and as a busy person, it's always better for me to be reminded of the talent I have worked with in the past.

Are there any areas for improvement or something they could have done differently?

No, I never had any issues in my experience.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a California-based direct-to-consumer fashion brand. We sell watches and other accessories.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webspace Solutions, and what were your goals?

As a new brand, we needed a professional website that stood out. We also needed it to be developed quickly, since we were getting ready for launch. We hired Webspace Solutions to design and develop our Shopify store from scratch.

SOLUTION

How did you select Webspace Solutions and what were the deciding factors?

We do a lot of due diligence before we make any hires, so we spoke with about 7 web developers who were all very qualified. We decided to go with Webspace Solutions because the team offered the most detailed responses to our questions, and their experience really showed in the interviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a call with the team early on to outline our goals and share some inspiration we had found. They brought our ideas to life with some initial design mockups, and then they really built everything out once we gave approval. It was a collaborative process, and they kept us updated at every step. The final deliverable was a fully built Shopify store that met all of our requirements.

How many people from the vendor's team worked with you, and what were their positions?

We worked primarily with a full stack developer from the Webspace Solutions team. He was friendly, thorough and very professional.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Customers have consistently told us how much they love our website and how professional it looks. We have also received similar feedback from other business owners, and we have been happy to point them in Webspace Solutions' direction.

Describe their project management style, including communication tools and timelines.

The team's communicaiton was strong. The developer would keep us up to date on what he was working and when he expected to finish. It was helpful to have clear expectations for each step of the project. We primarily communicated using email and and shared Google Docs.

What did you find most impressive or unique about this company?

They strike a great balance between efficiency and professionalism. We have worked with companies in the past that do professional work but are very slow about it, and we have worked with others who are quick but have poor work product. Webspace Solutions is strong in both of these areas. They are also great at communicating.

Are there any areas for improvement or something they could have done differently?

Not really, they were great. We were late to give them some guidance on the project at one point, and they were very patient and understanding.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Easy Posture Brands, an e-commerce store that sells products within the health and wellness niche.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Webspace Solutions?

Most of our presence is on Amazon, but we wanted to expand on our own website. I needed a web developer to enhance my site with a new theme.

SOLUTION

What was the scope of their involvement?

Webspace Solutions worked with me in getting the best theme to design for the store. I expressed my goals of how I wanted the site to look. I had examples of the different sites that I saw online. They proposed a few things for me to review, and I selected which theme I wanted.

Once they did a rough draft of the website and got it going, he corresponded with me throughout the process as far as the progress was concerned and if I wanted to make certain changes to it. They built it on Shopify.

The whole style of the homepage was not a modern look or user friendly. My contact did the slider, the images, and the look of the collection of my products. He did my entire store from A-Z from the homepage to the product page to the collection page.

As far as the product page, the style of how I wanted it to have the images on the left, icons on the right, etc. I saw other websites within my space that I liked, and I was able to take pieces of their concept and what they had and communicate that to Webspace Solutions.

There are different functionalities on the site that need to be updated or changed. He’s always available for that. For example, I had some ads running. I wanted to try one of the ad platforms on my blog articles. I noticed that there were some issues as far as speed is concerned and I had to temporarily pause the ads and work with Webspace Solutions on fixing the speed issue.

What is the team composition?

I have one point of contact.

How did you come to work with Webspace Solutions?

I found them on Upwork through their advertising. I had a job posting at the time, and they responded.

How much have you invested with them?

We’ve spent between $3,500–$4,000.

What is the status of this engagement?

Our engagement with Webspace Solutions started in January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m pleased with their work. The site speed was an F, and they were able to get it to a C.

The mere fact that they were able to increase my site speed was a success story for me. I was pleased with the web design. It helped improve our conversions on the site for some of our products. I don’t have any problems with the site.

How did Webspace Solutions perform from a project management standpoint?

My contact was very responsive and kept me informed where he was at in the process. They deliver on time and within budget, which is why I continue to use them.

Being a small business owner, sometimes, it can be difficult to find the balance of a company with quality services and meet your budget. I’ve been fortunate.

Once I gave them what I was looking for, he provided an outline of how the process goes and how long each area they were working on would take. He was pretty much within the deadline. We started off using Upwork, and we migrated to Skype.

When it became a longer-term contract, we moved to Slack.

What did you find most impressive about them?

What made a difference for me was that they were able to be attentive to what I needed.

As a small business owner, you don’t always get the same attention because they know your budget is smaller. This wasn’t the case with Webspace Solutions. He was very patient, gave suggestions and recommendations, and was very responsive, all within my budget.

Are there any areas they could improve?

I can’t think of anything to improve.

Do you have any advice for potential customers?

Have an idea of what you want. Have some framework. Give them examples of what’s already out there and different aspects of websites that you like so that they have something to work from.

BACKGROUND

Please describe your company and position.

I am the Web App and Mobile App Development of Blue Hawk Security

Describe what your company does in a single sentence.

We provide security service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webspace Solutions to accomplish?

• Ensure cross-platform compatibility for web and mobile devices.

SOLUTION

How did you find Webspace Solutions?

Referral

Why did you select Webspace Solutions over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Webspace Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Key Deliverables:

• Fully functional and visually appealing website that aligns with your brand identity.
• Compelling and optimized content that effectively communicates your products and services.
• Responsive design, ensuring seamless user experience across devices.
• Custom functionalities and features tailored to your specific requirements.
• Performance-optimized website with fast load times.
• Enhanced security measures to safeguard your data.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Increased Website Traffic
2. Improved User Engagement
3. Enhanced Conversion Rates
4. Higher Search Engine Rankings
5. Positive User Feedback
6. Enhanced Website Performance

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered website before the promise date. All communication are very clear

What was your primary form of communication with Webspace Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Innovative Solutions
• Exceptional Customer Service
• Expertise and Experience
• Strong Reputation and Track Record
• Commitment to Innovation and Growth
• Social and Environmental Responsibility

Are there any areas for improvement or something Webspace Solutions could have done differently?

I don't think so everything was very transparent and clear