Website Depot Inc.

BACKGROUND

Please describe your company and your position there.

I am the founder & CEO of the company, my company is an e-commerce luxury handbag website which offers customers a selection of original handbags from designer brands for rent.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Website Depot Inc.?

I hired Website Depot to build a SEO friendly e-commerce website and set up search engine marketing.

What were your goals for this project?

My goals were to start an online business and build an online presence.

SOLUTION

How did you select Website Depot Inc.?

I found Website Depot online and they have a lot of good reviews and ranked one of the top web development companies in Los Angeles.

Describe the scope of their work in detail.

First I talked to Ezekiel and described to him my needs, then he provided me a quote of the project and delivery time. Ezekiel would give me updates on my projects and I would also call in and check on the status. Website Depot developed a SEO friendly e-commerce website with woo-commerce on Wordpress and setup Google Ads for my business.

What was the team composition?

I mainly worked with Ezekiel but I spoke to over 5 people in the company. I believe Ezekiel was the project manager and now he is the director of digital content & PR.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I am a very particular person and Website Depot was able to do what I am asking for and met my needs.

How effective was the workflow between your team and theirs?

Website Depot uses Basecamp but I prefer to talk on the phone and text.

What did you find most impressive about this company?

I really enjoy working with Ezekiel and he communicates with me very effectively. In addition, the web development team is skillful. I still have an ongoing project with Website Depot.

Are there any areas for improvement?

I would say the initial cost of the project is reasonable but when I increased the scope of work the cost increased beyond my expectation.

BACKGROUND

Please describe your company and your position there.

I'm the owner of small moving company. We transport household furniture.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Website Depot Inc., and what were your goals?

We were growing our services and wanted to improve our presentation in Los Angeles, Pasadena and Santa Monica cities.

SOLUTION

How did you select Website Depot Inc. and what were the deciding factors?

I have found them online on Google. Select them because they are local and have a lot of good reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We have searched for keywords first. And then they created new keywords and start SEO. They have also created monthly blog for our website and few pages, added footer and header improvements. Setup call tracking numbers.

How many people from the vendor's team worked with you, and what were their positions?

They assigned a project manager Ezekiel for our project. I think there were about 5 other people doing different thing for our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have improved our position in organic search. We started to receive more inquires from customers. Website started to work faster and better.

Describe their project management style, including communication tools and timelines.

Ezekiel was the manager. I was able to contact him at any time and ask all my questions. I was also able to visit the location and talk to him personally and explain all changes and additions I needed for our website. After Covid19 restrictions, we have continued to communicate on online video platform.

What did you find most impressive or unique about this company?

The most unique I guess, was the ability to visit their location and communicate in person. That helped me a lot to explain what I need and what I want to be done with our project and our website.

Are there any areas for improvement or something they could have done differently?

Everything had been done on a high level. Not sure what can be done differently.

BACKGROUND

Please describe your company and your position there.

Elevated Seasons is a Professional Outdoor Lighting and Landscape Company. We are the full package when it comes to your home or business. Our services range from Outdoor Lighting, Irrigation, Landscapes, Hardscapes, Turf and much more. Our team of designers will customize a design tailored to your home or business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Website Depot Inc.?

Website Development, Marketing, SEO, Social Media and Content Creation.

What were your goals for this project?

For Website Depot to develop a marketing and advertising strategy to develop leads and get me in front of the home or business owner.

SOLUTION

How did you select Website Depot Inc.?

Google, then when I called and spoke to the team it was obvious this was the company I needed to partner with.

Describe the scope of their work in detail.

Website Depot scope of work is ongoing as they are developing new ways of advertising, blogging, marketing, social media and content creation daily. Their software they use to communicate with me is amazing and it shows how they stay on top of their daily tasks.

What was the team composition?

Alejandra, Anjelica, Ezekeil, Greg, Jenny and Micheala work daily to bring what our company needs for new clients

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Website Depot has created a great Google presence that is drawing clients to our Website, that results into site consultations and sales to the business

How effective was the workflow between your team and theirs?

100% effective

What did you find most impressive about this company?

They pay attention to detail and no question goes unanswered. The team works hard to listen and deliver results to grow my Company.

Are there any areas for improvement?

Nothing I can think of at this time.

BACKGROUND

Please describe your company and your position there.

I currently manage two companies, A Paradise in the Valley (A Dementia Certified Senior Care Facility). We help senior citizens who require more attention to their needs. As well as small business Ecostract Wellness, specializing in CBD products such as CBD oil, CBD cream, and gummies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Websites Depot inc?

I hired Websites Depot to increase my site traffic, customer engagement and on-site conversions within the 12-month contract.

What were your goals for this project?

I wanted to increase the number of phone calls, contact forms on my website, and overall improve my brand awareness online. My expectations after the phone call were to increase my online traffic towards both websites and increase the number of sales

SOLUTION

How did you select this vendor?

I found Website Depot through Google, I typed in "digital marketing agency Los Angeles" and the first option on Google Maps had fewer reviews than Website Depot. From the beginning, I can see they are up to date with their online presence. I already noticed it was a real agency with actual people rather than a company outsourcing their work.

Describe the project in detail.

I had first reached out to the company by signing up through their contact form. A few hours later, I was contacted by Elizabeth, who reached out and explained to me how they operate, how long would it take for me to see results on my website and exactly what they would be doing to achieve the goals I had asked for. If I ever needed something changed or added, the Website Depot team would quickly reply and notify me when the task would be done.

What was the team composition?

After signing up, an Account Executive, Account Manager, and a Project Manager were assigned to my projects. I was informed the only two people I would be in contact was my project manager and account executive.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In the beginning, I wasn't reaching a large audience for one of my sites. After a few weeks working with the Website Depot team and having worked on 20+ keywords, every month I would receive a report showing me how my keywords were improving on Google. The results were matching the online traffic to my site, there would be more submitted contact forms and an increase in phone calls. It definitely took a while to see results, but it worked!

How effective was the workflow between your team and theirs?

The communication between the team and I was effective. I didn't have to reach out to see how the tasks/projects were being handled. They kept me up to date on Basecamp (a system their team uses to keep in contact with their clients and all the projects).

If I ever needed something, I would message the team or specific team members. I didn't have to call the office and get a hold of my project manager. I could simply go online and message them and ask of any updates.

What did you find most impressive about this company?

I haven't worked with any other agency before so I can't compare. But I must say due to the size of the team, I appreciated how efficiently they worked together. I assume a larger team can get it done quicker ... but will they do it more efficiently the first time around?

Are there any areas for improvement?

I would definitely advise them to be more time-efficient. I appreciate the projects to be done correctly the first time around, but I would like if those tasks were completed sooner. But I understand due to the size of the team and how many projects they handle.

BACKGROUND

Please describe your company and your position there.

LA Injury Group is a personal injury and wrongful death law firm representing clients who have been injured due to a third party negligence or wrongful death cases. We handle all type from car accidents, truck/big rig accidents, motorcycle accidents, slip and fall and more. I am the Director of Client Relations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Websites Depot inc?

To completely redesign and develop a search engine friendly online presence and website. We wanted to be able to put our law firm in front of more potential clients that require our services. Building a new site and utilizing SEO to drive more traffic to it would give us the ability to help more people.

What were your goals for this project?

We wanted to have a better presence online and bring more clients to our firm.

SOLUTION

How did you select this vendor?

Instead of taking time out of our schedules to try and expand our reach ourselves, we decided to bring in an outside agency. After roughly a month of research and reaching out to different groups, we decided on Websites Depot.

Describe the project and the services they provided in detail.

They designed a new site for us, essentially from scratch. We worked with them to build not just a site, or an SEO strategy, but rather an entire brand. By focusing on what we did best at our firm, they were able to put us in front of prospective clients in a manner in which we prefer

What was the team composition?

Very effective and efficient. Whenever I needed to speak to the project manager, one was there. Websites Depot seemingly has a staff that works all day and night. They have always been “upfront” and transparent about our progress. When building the SEO, they listened to all of my suggestions, incorporating them into the greater framework informed by their experience. This made me feel that our brand was truly ours.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

After launching our newly optimized website by Website Depot, our traffic started to grow and we started to receive more phone calls from potential new clients. We had an improved presence on most search engines.

How was project management arranged and how effective was it?

The project manager was very knowledgeable and had lots of previous experience and knew what he was doing. That said, we didn't have to troubleshoot too much and knew what to do immediately!

What did you find most impressive about this company?

We were blown away by their professionalism, knowledge in all aspects and reasonable pricing!

Are there any areas for improvement?

Not really

BACKGROUND

Please describe your company and your position there.

I work for 1st Platinum Realty, a full-service real estate company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Websites Depot inc?

We hired Websites Depot inc to create the design of our company website.

What were your goals for this project?

Our primary goal for this engagement was to create a best-in-class website for our business.

SOLUTION

How did you select this vendor?

We looked through relevant results in different search engines to find positively reviewed vendors. During our hiring process, we interviewed about five different companies before we selected Websites Depot inc.

Describe the project in detail.

Websites Depot inc executed on the end-to-end process to create our website. They also helped us design our company logo. The team built several sections for our site including the homepage, layout, and interior pages. They finished the entire scope of work from start to finish in about sixty days.

What was the team composition?

We mostly worked with two representatives from Websites Depot inc on this project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Websites Depot inc did a great job during our project and delivered a high-quality site for our company. They were very knowledgeable, responsive, and passionate about their work.

How effective was the workflow between your team and theirs?

The workflow between our two teams progressed very well. We never had a difficult time reaching Websites Depot inc to discuss the various additions we wanted to implement on the website.

What did you find most impressive about this company?

The most impressive trait we noticed about Websites Depot inc from working together was their enthusiasm. They were dedicated to helping us create a website that we genuinely love.

Are there any areas for improvement?

I really didn't feel like they needed to improve in any areas.

BACKGROUND

Please describe your company and your position there.

I’m the owner of Hoffer Electric, a family owned company specializing in residential and commercial electrical work throughout the Los Angeles area. Our services include wiring, metering placement, electric panels, kitchen remodeling, and more. I keep the business running and find ways to improve.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Websites Depot?

We needed to increase our clientele and gain a presence on search engines for our services by finding keywords that would help drive more traffic to our site.

What were your goals for this project?

We wanted to generate the kind of traffic that would lead to a steady workload for Hoffer Electric.

SOLUTION

How did you select this vendor?

After noticing a change in our workload, our team made the decision to hire a professional company for increasing our online presence. We found Websites Depot after spending three weeks searching for the right digital marketing agency.

Describe the scope of their work in detail.

I met with them to discuss their services and we talked about the possible solutions to make the site run better and look more appealing. After signing the contract, they got to work right away to get things up and running for the business.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since we started working with them, business has been great and steady. We are generating more clientele, which keeps us busy.

How effective was the workflow between your team and theirs?

The project manager assigned to us is very helpful and always available to talk on the phone or meet in person. Websites Depot has a very transparent team that works with you to make sure all your needs are met. They share progress reports that show what's working and what needs improvement on the site. They also contact us to keep us in the loop or to let us know if there are any problems.

What did you find most impressive about this company?

I’m most impressed at how effective their SEO and marketing strategies are. It seemed hard to understand at first, but Websites Depot helped us comprehend exactly what they’re doing and we’re now able to see the progress of those tasks.

Are there any areas for improvement?

If anything, they could improve their turnaround on some small tasks. I’ve had to remind the project manager about these on occasion. Regardless of this, they’re a helpful team that works hard to put together the best website and marketing strategies.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of Vogue Recovery Center in Las Vegas. Our rehabilitation center provides all levels of substance abuse treatment. Vogue is ready to look after patients recovering from any substance.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Websites Depot inc?

We were looking for a high-quality firm specializing in search engine optimization (SEO). We wanted to grow our company's online awareness and increase our exposure.

What were your goals for this project?

Our main goal was to increase our internet search ranking through SEO. We also needed to update our website and add new sections that better promoted our business.

SOLUTION

How did you select this vendor?

They were referred to us. Websites Depot has previous experience working with Rehab centers successfully, so when I started looking for SEO companies, they were one of the first companies that popped up. Since they were able to rank so well for their own company, we concluded they were well equipped to help us.

Describe the scope of their work in detail.

Throughout our consultations, we showed them our competitors' websites and explained our business and our goals. After that, they did their own research and came up with keywords to target. From there, they began to provide the SEO services for us.

They currently produce content for our website also, which involves writing about our products and areas of expertise. We're considering adding PPC campaigns and redesigning our website using their services.

What was the team composition?

We work closely with a project manager, who handles our SEO.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They have consistently made our keywords receive higher rankings, and we can see an increase in traffic, meaning they're doing a good job.

How effective was the workflow between your team and theirs?

They deliver on their promises. They're exceptionally organized and detailed as to what they've done and what they intend to try next.

What did you find most impressive about this company?

They keep track of what they do during the hours they allocate to the project and report everything back to us.

Are there any areas for improvement?

It would be nice to have a better idea of how long it would take to achieve specific results.

BACKGROUND

Please describe your company and your position there.

I'm the owner of Posh by V. My company designs glamorous clothing for women, from dresses to tops, swimwear and more.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Websites Depot inc?

We hired Websites Depot to build our website. Then we decide to contract their SEO services.

What were your goals for this project?

Our main goal was to have a website that featured all of our designs. We have a wide and varied catalog and we needed to display it on a site that was fast and could be navigated on smartphones. We also wanted our site to rank well on Google and other search engines to increase our follow up and sales.

SOLUTION

How did you select this vendor?

I read reviews and browsed on the internet to find a trustworthy web design company near me. I found the Websites Depot site, saw their reviews and portfolio, and I really liked them. I called and received an immediate response. We met to talk about what I needed and started to work right away.

Describe the scope of their work in detail.

The developers started to work on my site. I have to say they were very kind and communicative. They always took my feedback into consideration and were receptive to my ideas. After the site was ready, we started to focus on SEO.

What was the team composition?

I had constant feedback from the coder and the account executive. They have been taking care of my website and SEO ever since.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our website has definitely boosted our sales. But it would be worthless if we didn't have the monthly SEO. Without it, our site wouldn't have ranked so well, which, of course, generates more sales.

How effective was the workflow between your team and theirs?

The guys are very communicative and caring. They took the time to listen to my ideas and what I needed. Every time I had a question or concern, they were there to answer to it.

What did you find most impressive about this company?

I like the fact that they are always there for you and that they make the effort to give you what you need. It is not that they treat every customer the same; their services are personalized.

Are there any areas for improvement?

Nothing unusual. Disagreements can happen anytime you collaborate with someone. But, in general, I can't really say anything negative about Websites Depot.

BACKGROUND

Please describe your company and your position there.

At Accident Lawyer Los Angeles, we handle injury cases. Our injury lawyer handles work injuries, car accident injuries, slip-and-fall injuries, medical malpractice injuries, and more.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Websites Depot inc?

We needed a new website for our Law Firm. We also wanted to start a marketing campaign.

What were your goals for this project?

We wanted to obtain a responsively designed website that ranked first on Google.

SOLUTION

How did you select this vendor?

I spoke with many different agencies who came off impatient, rude, and extremely expensive. When I spoke with Danny [Websites Depot inc], he was helpful and informative. He gave me a walkthrough of what exactly they would do for us.

Describe the project in detail.

They worked as a team to design and develop my law firm. I didn't have pre-existing designs for the site, so Marc [Designer, Websites Depot inc] and I sat down and went over various details. He designed our very stylish website and logo.

What was the team composition?

They had a list of questions that they needed from me before starting to design the website.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

I could not be happier with the number of cases our company has achieved due to the increased online visibility.

How effective was the project management?

The team was helpful and all information needed from my end was clear.  I felt extremely informed throughout the whole process.

What did you find most impressive about this company?

Each individual at Websites Depot is very talented. They have over delivered and made me a happy customer over the years. The staff at Website Depot is considerate, responsive, and proficient. I couldn't be happier!

What tips or recommendations do you have?

My recommendation is to give them a call and talk to them over the phone. They are informative and helpful in terms of what they can provide to you.