Webrockets

BACKGROUND

Please describe your company and your position there.

Advocates Wolfowicz, Wende and Biedulski are professionalists specialising in broadly understood criminal law, combining many years of experience and legal insight with individual approach to each case and, first and foremost, to each client. I am a Partner in the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webrockets, and what were your goals?

We hired Webrockets to design, build and maintain our website. The goal was to build our presence online and have a representative “online business card”.

SOLUTION

How did you select this vendor and what were the deciding factors?

Webrockets has been recommended to us by a friend. We decided to work with them because of their broad knowledge and because we really liked their design style. We also had trust that they will deliver on their promise.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Their main task was to design and build our new website. They also host our website and implement any changes whenever we ask.

How many people from the vendor's team worked with you, and what were their positions?

We are in contact with Maciej - Project Manager. He and Jakub - web developer and designer, were involved in delivering the results.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are really happy with the design and performance of our website. Also, our clients notice that we have a good-looking and fast website.

Describe their project management style, including communication tools and timeliness.

Webrockets is a great team to work with. Everything was always on time and the team was, and still is highly receptive to any requests from us.

What did you find most impressive or unique about this company?

For me, it was the personal touch in our communication. I always felt that we are an important business partner, not just one of many clients. And we never had to wait for their response or for implementing important changes.

Are there any areas for improvement or something they could have done differently?

We are satisfied with the work delivered by the agency and I would easily recommend Webrockets for other, similar projects.

BACKGROUND

Please describe your company and your position there.

I'm the owner and General Manager of a modern medical and rehabilitation clinic based in Warsaw.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Webrockets, and what were your goals?

We hired Webrockets for improving the performance of our Google Ads campaign, as well as designing and building our new website. The goal was to acquire more patients and lower our ad expense.

SOLUTION

How did you select this vendor and what were the deciding factors?

Webrockets has been recommended to us by a friend, who is also a business owner. We decided to work with this agency due to their broad experience and knowledge as well as the results they promised to deliver. Fair pricing was also an important factor for us.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Their main task was optimization and ongoing management of our Google Ads campaigns as well as redesign of our website. But the Webrockets team did more than that, proposing a much better solution. They designed new pages structure from scratch, came up with ideas for dozens of new landing pages, and build everything following the latest SEO and performance guidelines.

The new website is responsive, better looking, and much faster. New landing pages work great with targeted ads, allowing us to reach more potential customers. Campaigns optimized by Webrockets allowed us to get more conversions at a lower cost.

How many resources from the vendor's team worked with you, and what were their positions?

We are in contact with Wojtek - Digital Marketing Specialist and Project Manager. Wojtek and Jakub (the co-founder and IT expert), were involved in delivering the results.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

First of all, we are really happy with the design and performance of our new website.

In terms of the Google Ads campaign, Webrockets improved most of the KPIs in comparison with an agency that previously managed our campaigns. Webrockets managed to lower CPC by 33%, increase the number of ad views by 71%, increase the number of ad clicks by 24% and improved the conversions (although this one is more difficult to compare as previously conversion tracking wasn't properly set up). And what's more, they did all this with 17% lower ad spend. We as a clinic see more patients in our facility, which is the most important aspect for us.

How effective was the workflow between your team and theirs?

The Webrockets team is highly reliable and a pleasure to work with. Everything was always on time and on point. The team was highly receptive to any requests from us.

What did you find most impressive or unique about this company?

I would say it's their proactivity. They are regularly coming up with new ideas on how to improve our marketing performance. But it's also the diversity of services they offer. We only needed website design and development, Google Ads management, and SEO. But they have much more to offer.

Are there any areas for improvement or something they could have done differently?

We are fully satisfied with the work delivered by the agency and I would easily recommend Webrockets for other, similar projects.