Webology

BACKGROUND

Please describe your company and position.

I am the Software Engineer of Emerline

Describe what your company does in a single sentence.

 Emerline is an innovative global software engineering company that delivers full-cycle development services worldwide. Leveraging extensive expertise in cutting-edge technologies like AI, alongside critical areas such as cloud migrations and complex infrastructure software engineering, the company serves as a Strategic Technology Partner for both established enterprises and emerging companies across the US and Europe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webology to accomplish?

• Our goal was twofold: First, to replace a dated internal resource management tool that had become cumbersome and inefficient. We needed a solution that could handle dynamic scheduling, staff allocation, and real-time reporting. Second, we wanted a clean, intuitive UX/UI that could simplify complex backend operations, reduce onboarding time for new employees, and improve cross-department collaboration.

SOLUTION

How did you find Webology?

• Online Search
• Referral
• Clutch Site

Why did you select Webology over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Webology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Webology handled the end-to-end design and development of our new platform. Key deliverables included:

A comprehensive discovery and requirements document, developed after several collaborative workshops

Wireframes and interactive prototypes created with user personas and journeys in mind

A responsive and fully-accessible UI design system, which we’ve since adopted across other digital products

Custom-built scheduling and analytics modules integrated with our existing ERP system

Deployment to a cloud-based infrastructure with built-in scalability and security protocols

Ongoing post-launch support with patches and performance enhancements

One standout feature was a drag-and-drop scheduling dashboard that replaced a clunky spreadsheet process we’d been using for years. It sounds simple, but the impact on our resource managers was immediate and profound.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launch, we noticed immediate and tangible benefits:

Team onboarding time dropped significantly, thanks to the intuitive design and guided walkthroughs Webology built in.

Time spent on scheduling and resource management tasks reduced drastically, freeing up managers to focus on higher-level strategy.

Our internal feedback loop improved, as team members were more comfortable using the tool and providing real-time input on its performance.

Most impressively, the tool scaled effortlessly during our quarterly hiring push, handling an increased workload without requiring rework.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Webology impressed us with their agile methodology. Sprint planning was collaborative, and they never made assumptions—they sought clarity whenever needed. Milestones were consistently met, and even during complex integration phases, they kept us updated through detailed status reports and weekly demos.

What stood out was how proactive they were. For example, when our internal systems posed unforeseen API limitations, Webology came back with three alternate solutions—each technically sound and budget-conscious. That level of initiative is rare.

What was your primary form of communication with Webology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really made Webology stand out was their blend of strategic thinking and execution excellence. They weren’t just building what we asked—they constantly challenged us to think about why we needed each feature and how it could work better.

Their UX/UI team deserves special mention. They conducted real user testing sessions with our consultants and designed around actual behavioral insights, not just assumptions. The result was an interface that feels custom-built for how we work, not a generic template.

Also, they never used jargon to impress. They spoke in plain language, ensured everyone understood the direction, and stayed grounded throughout. That made a huge difference in cross-functional meetings.

Are there any areas for improvement or something Webology could have done differently?

Nothing

BACKGROUND

Please describe your company and position.

I am the project lead at ScienceSoft Inc.

Describe what your company does in a single sentence.

ScienceSoft USA Corporation is a provider of IT consulting and software development services. For three consecutive years (2022–2024), ScienceSoft has been listed in the Global Outsourcing 100 by IAOP and the FT's 500 fastest-growing Americas’ companies. ScienceSoft’s inclusion in the 2025 list of America’s 300 Most Reliable Companies by Newsweek and Statista underscores our reputation for reliability and trustworthiness. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webology to accomplish?

• Our objective in hiring Webology was to create a robust, scalable internal portal that could centralize our fragmented operational workflows across consulting, project delivery, and client reporting. We also needed a modern, responsive external-facing website that could integrate seamlessly with our CRM and marketing tools. We were looking for a partner who could not only build these solutions but also help us shape them through UX consulting and industry best practices.

SOLUTION

How did you find Webology?

• Online Search
• Referral
• Clutch Site

Why did you select Webology over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Webology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was split into two major streams: internal custom software and the external corporate website.

For the internal tool, Webology built a centralized workflow management system that integrated with tools like JIRA, Salesforce, and internal time-tracking software. This system allowed project managers and consultants to get a real-time view of project progress, client interactions, and resource allocation. The platform also included custom role-based dashboards and an audit trail feature.

For the website, they delivered a bespoke, high-performance site built using Next.js and integrated with our HubSpot and Google Analytics stack. The site included advanced lead forms, dynamic content based on user behavior, and an intuitive content management interface for our marketing team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Post-launch, we experienced several meaningful improvements:

Internally, our consulting team reported that project setup and tracking times were drastically reduced, allowing them to focus more on client interactions than administrative work.

Externally, our website’s bounce rate dropped significantly, and we noticed increased lead form completions, especially on mobile—something we previously struggled with.

Our marketing team was particularly excited about how easy the CMS was to use—an outcome of Webology’s thoughtful UX design.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was one of the highlights of our collaboration. Webology used Jira for sprint planning, Slack for real-time communication, and held weekly video calls to review deliverables and roadblocks. They always delivered on time—or, in some cases, even ahead of schedule. When we encountered a sudden shift in requirements due to a change in our internal structure, their team was quick to adapt, conducting an additional discovery sprint to accommodate the new goals.

What stood out most was their proactive communication. We were never left in the dark. Every sprint concluded with detailed reports, demos, and clearly outlined next steps.

What was your primary form of communication with Webology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What really set Webology apart was their ability to bridge the gap between strategy and execution. Most vendors either understand the technical side or the business side—rarely both. Webology grasped our domain challenges quickly, and they didn't just take instructions—they contributed ideas, challenged assumptions, and elevated the outcome well beyond what we initially imagined.

Another unique aspect was how they handled feedback. Even when we had tough critiques during design reviews, they responded with curiosity and problem-solving rather than defensiveness. It felt like a true partnership.

Are there any areas for improvement or something Webology could have done differently?

Nothing to improve

BACKGROUND

Please describe your company and position.

I am the Facilities Transformation through Technology of FieldCircle

Describe what your company does in a single sentence.

We are a maintenance management software suite that helps facilities and their contractors achieve the next level of efficiency, transparency, and operational effectiveness with our software products. The outcome is more effective operations, lower operational costs, and more revenue opportunities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webology to accomplish?

• Our biggest challenge was streamlining our field service operations using a digital-first approach. We needed: A field technician app that worked reliably in areas with poor connectivity. A web dashboard for our operations team to manage tasks, dispatch jobs, and track KPIs. Integration with our legacy systems and tools like QuickBooks and Twilio. An interface that was simple enough for field techs to adopt quickly, but robust enough for our backend staff to manage complex workflows. We weren’t just looking to build software; we wanted to enable better, faster decision-making for our teams in the field and at HQ.

SOLUTION

How did you find Webology?

• Online Search
• Referral
• Clutch Site

Why did you select Webology over others?

• Pricing fit our budget
• Referred to me

How many teammates from Webology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was executed in multiple phases, each with clearly defined deliverables:

Phase 1: Discovery & Planning
Webology’s team conducted in-depth workshops to understand our workflows.

They created interactive wireframes, and we walked through real-world user scenarios together to finalize app behavior.

Phase 2: Mobile App Development
The mobile app supported both iOS and Android, built using Flutter for cross-platform consistency.

Features included geolocation, offline data storage, digital signature capture, task checklists, photo uploads, and chat support.

Phase 3: Web Portal Development
The web dashboard included real-time job tracking, calendar-based dispatching, employee activity logs, and performance dashboards.

It also featured an admin module for managing user permissions, service types, and audit logs.

Phase 4: Integration & QA
Webology handled integration with our internal systems and third-party tools.

QA involved both manual and automated testing across multiple device types and browser environments.

Phase 5: Deployment & Support
They managed app store submissions, initial deployment on our servers, and provided documentation for our in-house support staff.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching the new system, several outcomes signaled real improvement:

Technician adoption skyrocketed, largely due to the intuitive design and speed of the mobile app. We heard comments like “finally an app that understands how I work.”

Our operations team reported fewer scheduling conflicts and faster issue resolution.

Management now has real-time access to productivity reports, which has helped us reallocate resources more efficiently.

Onboarding new staff has become smoother because the workflows are now standardized and embedded in the platform.

One of the clearest validations came when a client specifically praised how quickly our techs resolved a complex service call—and that was only possible because of the data and support available to them via the new tools.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Webology’s project management was thorough, proactive, and extremely organized. We used a combination of tools like Jira (for tracking), Figma (for design feedback), and Zoom/Slack for communication.

A few examples that really stood out:

When one of our key internal stakeholders left mid-project, Webology’s PM immediately reoriented the backlog and ensured we didn’t lose momentum.

During the Christmas holidays, we ran into an unexpected API rate-limit issue. Even though it was outside working hours, their lead developer hopped on a call and helped resolve it within a couple of hours.

Every sprint ended with a demo and retrospective, and they always encouraged our feedback—even pushing back when our suggestions might have introduced long-term technical debt. That level of commitment made a huge difference.

What was your primary form of communication with Webology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most about Webology was their product mindset. Unlike many development partners who just deliver what’s asked, they truly thought ahead. Their business analyst would often ask “what happens after this step?” or “how does the user know what to do next?”—questions that improved the final product enormously.

Another unique aspect was how invested they were in user experience testing. Their designer even suggested running screen glare tests during outdoor fieldwork, which led to UI color adjustments. These are the kinds of details that matter in real-life usage but often get overlooked in standard dev cycles.

Are there any areas for improvement or something Webology could have done differently?

Nothing

BACKGROUND

Please describe your company and position.

I am the Software/Game Developer of Pell Software

Describe what your company does in a single sentence.

   We solve complex business problems with easy-to-use custom enterprise software to simplify your workflows and integrate your systems. 

That means we build web applications for managing your operations more efficiently, mobile apps for data entry in the field, and server and desktop apps for integrating data and providing powerful business utilities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webology to accomplish?

• Our main goal was to create a mobile app that would be intuitive for both our employees and clients, while providing a robust set of tools for managing our IT services. Specifically, we wanted an app that would improve efficiency, provide easy access to key resources, and enhance the overall client experience. We needed Webology to design a clean, user-friendly interface that would make a complex system feel easy to use. On the development side, the app had to integrate with our existing back-end infrastructure while ensuring security, scalability, and performance.

SOLUTION

How did you find Webology?

• Online Search
• Referral
• Clutch Site

Why did you select Webology over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Webology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project began with an in-depth discovery phase. Webology took the time to understand our needs, conducting several workshops and discussions with our team to gather requirements and refine the vision for the app. This was followed by wireframing, where we collaboratively outlined the app’s flow, structure, and key features. Their designers created a set of wireframes and interactive prototypes, which helped us visualize the app before development even began.

Once we agreed on the direction, Webology started the development process. The scope of work included developing native apps for both iOS and Android platforms, integrating with our existing database and backend system, implementing security measures like encryption for sensitive data, and ensuring a smooth, bug-free user experience. In addition to the technical side, the UX/UI design was a key focus—ensuring that every screen was intuitive, and that the overall look and feel matched our brand identity.

The final deliverables included the fully developed mobile apps, documentation for future updates and maintenance, and a comprehensive user guide for both internal and external users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app has significantly streamlined our internal processes. Employees report that it’s much easier to access resources and complete tasks directly from their phones, which has improved efficiency. Additionally, the feedback we received from clients has been overwhelmingly positive—many have praised the app’s user-friendliness and the seamless integration with our services. In terms of measurable outcomes, we’ve seen an increase in usage rates, with more clients engaging with our services through the app, and employees have reported better productivity levels.

Although we didn’t track formal metrics initially, the improvement in client retention and internal satisfaction has been clear and impactful.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Webology’s project management was nothing short of excellent. From the very first meeting, they set clear expectations and provided us with a detailed timeline of the project. They used an agile approach, breaking down the work into manageable sprints. This allowed us to review progress at regular intervals, giving us a chance to provide feedback and make adjustments along the way.

One thing I particularly appreciate is how responsive they are to our needs. There were times when we needed quick changes or had urgent requests, and they were always prompt and accommodating. Their team was always available for a call or meeting whenever we needed clarification or had new ideas to discuss.

I also liked that they were transparent about challenges. If something was taking longer than anticipated or required extra effort, they were upfront and communicated it well in advance. This made the project feel like a true partnership, rather than just a vendor-client relationship.

What was your primary form of communication with Webology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was Webology’s dedication to understanding our business and goals. It wasn’t just about delivering a product—they took the time to truly understand the problem we were solving, and tailored their approach accordingly. Their ability to balance great design with functional development was impressive. Many companies can do one or the other, but Webology excelled in both. They genuinely cared about the end result and constantly sought feedback to refine the app’s usability.

Additionally, the collaboration with their design team was fantastic. We had several brainstorming sessions where we discussed creative ideas, and their designers were always open to feedback. It felt like a very collaborative effort, rather than a one-sided exchange.

Are there any areas for improvement or something Webology could have done differently?

nothing

BACKGROUND

Please describe your company and position.

I am the Software Engineer of Pell Software

Describe what your company does in a single sentence.

We solve complex business problems with easy-to-use custom enterprise software to simplify your workflows and integrate your systems. That means we build web applications for managing your operations more efficiently, mobile apps for data entry in the field, and server and desktop apps for integrating data and providing powerful business utilities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webology to accomplish?

• Our primary goal was to create a custom client portal that would allow users to track real-time software development progress, submit and manage support tickets, and securely access documentation. On the web design side, we wanted a modern, responsive website that not only looked great but clearly articulated our services and made conversion easier for potential clients.

SOLUTION

How did you find Webology?

• Online Search
• Referral

Why did you select Webology over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Webology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope was extensive. On the software development side, Webology built a proprietary web app that seamlessly integrated with our internal tools like Jira, Slack, and Google Workspace. It included role-based permissions, automated status updates, and even an embedded feedback loop with in-app notifications. On the web design front, they completely restructured our old WordPress site, transitioning us to a custom CMS solution tailored to our content publishing needs. The redesign included wireframing, prototyping, responsive layout design, SEO optimization, and a knowledge base feature for clients.
Key deliverables included:
•    A fully functional client portal with authentication and analytics features
•    A brand-new, high-performance website with an intuitive UI
•    A custom CMS backend with role-specific access
•    Integration with our third-party services
•    Comprehensive QA and user testing reports
•    Ongoing support post-launch for bug fixes and minor updates

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A few weeks post-launch, we noticed significant internal efficiencies. For instance, our support team reported fewer duplicate tickets thanks to the new knowledge base and self-service tools. Client engagement with the portal also increased, as we saw more real-time interactions and feedback submissions through the app. On the marketing side, bounce rates dropped, and time-on-page improved dramatically—our analytics dashboard shows visitors are navigating deeper into the site and spending more time reviewing case studies and service offerings.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was one of Webology’s strong suits. We had weekly stand-ups every Monday and a bi-weekly sprint review. They used tools like Trello and Asana to keep tasks organized, and communication was smooth via Slack and email. What stood out was their ability to adapt quickly when we introduced late-stage changes. They didn’t push back unnecessarily—they came back with options, trade-offs, and suggestions. Despite our shifting requirements, they maintained delivery timelines with minimal disruption.

What was your primary form of communication with Webology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly stood out about Webology was their ability to understand our business logic and translate it into a technical framework that felt intuitive for both our team and our clients. They don’t just deliver code—they deliver thoughtful solutions. Their UX designer in particular 

Are there any areas for improvement or something Webology could have done differently?

Nothing